Checklist --

EMC Corporation, Technology SolutionsFunctional Overview Checklist

IntroductionThis document is provided to and allows us to collect information necessary to implement and verify the EMC Avamar Implementation service. The sections that follow include questions about your specific data environment.Avamar Functional Overview Checklists Table 1. Avamar Implementation Checklist

Avamar Implementation Functional OverviewTaskTask CompleteData CompleteComments

System OverviewAvamar System Design and Basic Functionality FORMCHECKBOX

Describe each system used to make up grid configuration. FORMCHECKBOX

Explain Avamar GUI and each sections role in the overall usage of the product. FORMCHECKBOX

Discuss Avamar software product concepts. FORMCHECKBOX

Explain Avamar licensing and show the customer capacity overview from Avamar GUI Server Module. FORMCHECKBOX

Provide customer focus on Capacity mgmt. and review its importance.

Explain to customers the how to review alerts and system status. FORMCHECKBOX

Reference the Avamar Administrators Guide as source of information

** Completed during Implementation Service

Client & Plug-InInstall and Test Production Clients ** FORMCHECKBOX

Activate clients to Avamar utility node via FQDN. ** FORMCHECKBOX

InstallationsAs we only install ten (10) clients and (2) DB plug-ins on a basic PS engagement, ask customer to provide unique client types and applications such as Exchange, SQL, Oracle, and SharePoint, if applicable. ** FORMCHECKBOX

Explain install points:

Obtain clients agents and plug-ins off of grid (documents and download web page) FORMCHECKBOX

Choose correct (or nearest) client type (briefly explain): FORMCHECKBOX

If windows, use cases for vss or otm FORMCHECKBOX

Applicable to 6.X clients using the 4.X client for Win 2000

If plugin, base client agent installed first FORMCHECKBOX

If windows clusters, special cluster install pattern, determine client installation location and cover the following:

Install locations, size requirements, cache operation FORMCHECKBOX

Install and activate client to Avamar Utility Node via FQD FORMCHECKBOX

Avamar Domains ConfigurationsDiscuss use cases around creating Domains should customer desire separation of clients by department responsibility, operating system, or application functions. This may be required by customer as there may be multiple groups who have responsibility for daily backups and or restores. FORMCHECKBOX

Show customer how to create Avamar Domains as best described by the Avamar Best Practices Guide FORMCHECKBOX

Using the Avamar GUI, navigate to the Administration section, select Actions, New Domain FORMCHECKBOX

Avamar DatasetsDiscuss with the customer creation of Avamar Datasets. The Dataset is typically where client/application options are defined for the type of backup you are performing. Typically an individual Avamar Dataset is created for each type of operating system or specific plug-in type used by the customer (e.g., Windows File Systems, Linux, Exchange, and SQL). FORMCHECKBOX

Using Avamar GUI, navigate to Tools --> Datasets FORMCHECKBOX

Always use a naming convention (e.g., servers_dataset). Help is in policy wizard. As customer is driving, they will choose the options they care about, and you can discuss these. FORMCHECKBOX

Explain dataset properties and evaluation order: FORMCHECKBOX

Source data list FORMCHECKBOX

Exclusion list FORMCHECKBOX

Inclusion list FORMCHECKBOX

Plug-in options FORMCHECKBOX

Highlight pre- and post-script fields, throttles, advanced options, 'more' option FORMCHECKBOX

Avamar SchedulesDiscuss with the customer creation of Avamar Schedules. The Avamar Schedule is typically configured to define daily backup times & backup window duration. During the discussion of the backup schedule configuration we typically discuss the Avamar Maintenance Cycle covering their functions and impact on the Daily Backup window the customer desires to implement. FORMCHECKBOX

Using Avamar GUI, navigate to Tools --> Schedules FORMCHECKBOX

Always use a naming convention ... servers_schedule (helps in policy wizard) FORMCHECKBOX

As customer is driving, they will choose the options they care about, and you can discuss these FORMCHECKBOX

Briefly review backup window with customer Avamar maintenance is between x and x FORMCHECKBOX

Customer backup window is between y and y FORMCHECKBOX

Explain schedule points FORMCHECKBOX

Avamar Retention PoliciesDiscuss with the customer creation of Avamar Retention Policies. The Avamar Retention Policy is typically configured to define a custom set of daily, weekly, monthly, or yearly retention type to be applied to backups performed. FORMCHECKBOX

Dependent on what was sold. Direct discussion and reiterate how they were sized and capacity etc.

Using Avamar GUI, navigate to Tools --> Policies FORMCHECKBOX

Always use a naming convention (e.g., servers_retention-policy). Help is in policy wizard. As customer is driving, they will choose the options they care about, and you can discuss these. FORMCHECKBOX

Point out advanced option (avoid basic, do advanced ... lets you set full retention choices) FORMCHECKBOX

Always have successive fields logically larger than previous fields (e.g., 14 days, 4 weeks, 12 months, 2 years) FORMCHECKBOX

Grid was sized per sizing spreadsheet, which took customer retention policy and data types into account FORMCHECKBOX

Explain how every backup is logically a full FORMCHECKBOX

Dailies get tagged as weekly, weeklies get tagged as monthly FORMCHECKBOX

Avamar Group ConfigurationDiscuss with customer the requirement to create Avamar Groups. The groups are created to separate clients by operating system; and by application functions. FORMCHECKBOX

Show customer how to create Avamar Groups as best described by the Avamar Best Practices Guide FORMCHECKBOX

Using the Avamar GUI, navigate to the Policy section, select Actions, New Group FORMCHECKBOX

Using newly defined groups, edit each group to map a previously configured Dataset, Schedule, & Retention Policy to use as a defined set of configuration options. FORMCHECKBOX

Using each newly defined group, add applicable clients to each group. Clients must be part of the domain where the group has been previously defined. FORMCHECKBOX

Enterprise Manager ReviewReview the System Maintenance tab which provides access to workflows. FORMCHECKBOX

Customer enabled workflow may be included in future Avamar releases

Replication Configuration ReviewReview the Replication Configuration specifically for Single Node/ROBO environment FORMCHECKBOX

Excludes S2400 nodes

Avamar SW Upgrade OverviewExplain that EMC performs all upgrades and let them know they need to open an SR to request an upgrade and that upgrades are offline activities. FORMCHECKBOX

Password MaintenanceExplain the importance for the customer to maintain passwords and password security FORMCHECKBOX

Default passwords removed in 7.0

Project ClosureProject Closure

Confirm IBG form(s) submitted FORMCHECKBOX

Confirm grid(s) reporting to Avalanche FORMCHECKBOX

Validate grid(s) associated with appropriate site ID(s) in SYR FORMCHECKBOX

Confirm Run Book delivered to customer FORMCHECKBOX

Submit Project Completion Form FORMCHECKBOX

Remind customer to complete Assurance of Solution Quality (ASQ) survey FORMCHECKBOX

Verify customer submitted Assurance of Solution Quality (ASQ) survey FORMCHECKBOX

Reference the Avamar PEQ and ACG Tools as source of information

Checklist Model Number: PS-BAS-ADMN & ADMNA & AVE

EMC Avamar Implementation

Q10802/13/08Page 1Avamar Implementation Service Functional Overview Checklist07/30/13Page 4