FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive...

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© 2017 IBM Corporation FIATA World Congress 2017 Dee K. Waddell Global Managing Director Travel and Transportation Industries, IBM Twitter: @deekwaddell

Transcript of FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive...

Page 1: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

FIATA World Congress 2017

Dee K. Waddell

Global Managing Director

Travel and Transportation Industries, IBM

Twitter: @deekwaddell

Page 2: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Page 3: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

GDP Growth : Annual Average 2016-2020

Source: A.T. Kearney

Page 4: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Top 10 Strategic Business Predictions (Gartner Report-2017)

Immersive Shopping ExperiencesBy 2020, 100 million consumers will shop in augmented reality. Voice First Browsing

By 2020, 30% of web browsing sessions will be done without a screen.

Mobile Apps DeclineBy 2019, 20% of brands will abandon their mobile apps.

Algorithms at WorkBy 2020, algorithms will positively alter the behavior of over 1 billion global workers.

Blockchain grows upExperiment to Projects - by 2022, a blockchain-based business will be worth $10 billion.

Digital Giants EverywhereBy 2021, 20% of all activities an individual engages in will involve at least one of the top-seven digital giants.

Innovation Requires Greater InvestmentThrough 2019, every $1 enterprises invest in innovation will require an additional $7 in core execution.

IoT Saves TrillionsBy 2022, IoT will save consumers and businesses $1 trillion a year in maintenance, services and consumables.

Wearables Cut Healthcare CostsBy 2020, 40% of employees can cut their healthcare costs by wearing a fitness tracker.

IoT Data Storage stays lowThrough 2020, IoT will increase data center storage demand by less than 3%.

Page 5: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Express & Parcel

Continue To Grow

Page 6: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

At The Cost to Truckload CarriersBut Are Better Days Ahead?

Rates

Demand

DriverShortagesContinue

Page 7: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Ocean Shipping Is In Flux

25%Overcapacity

Freight Rates

Recovering

Page 8: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

As Airfreight Is Looking For A Comeback

Rightsizing

Modal Confidence

Page 9: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

And Rail Is Forecasting A Turnaround

Page 10: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Freight Forwarding : A Buyers Market

Page 11: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Contract Logistics Seeing Good Growth

EfficiencyFlexibility

Geography

Page 12: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Mergers & Acquisitions have been brisk…

And will continue…

Page 13: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Logistics Entities Move Towards Sustainability

Page 14: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Many technological breakthroughs loom on the horizon.

Autonomous Trucking

Page 15: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Many technological breakthroughs loom on the horizon.

And Drone Delivery

Page 16: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Other Trends Impacting FL Industry

Omni-channel continues to be

one of the hottest trends in

supply chain management

today. The FL client who adopt

early will be the winners

Collaborative relationships

wherein shippers and carriers work

together as partners rather than

transitionally as supplier and

vendor will change the FL

landscape

Autonomous vehicles, or

“driverless” vehicles technology is

poised to change the FL industry.

Volvo, Mercedes and several

other OEMs are piloting this

technology today

Global population and the

impact it has on logistics will

drive heightened awareness

for the need for sustainable

logistics

The Internet of Things will

continue to grow and evolve,

changing the game for things like

supply chain visibility, production

line, intelligence theft reduction

We will see more companies

move to autonomous robotics

supporting high-volume, light

load, goods-to-person operations

in the warehouse

Real-time visibility throughout

the supply chain, will allow

inventory to be replaced as it

is moved, and items produced

as they are bought

From data to information to

insights, the FL industry is far

behind the curve. New

technologies will allow even the

smallest of clients to actively

compete in this area

Distribution networks continue

to evolve along with global supply

chains.This to better support

timely fulfillment and the next day

delivery demands of today’s

consumers

Page 17: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Global Trade Digitalization

Page 18: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Manual, paper-

based processes.

Lack of Real-

Time information.

Banks

Key Challenges

Excess Inventory.

Manual, paper-

based processes.

Duplication of

Administrative

Process.

Importers and

Exporters

No single version

of ”the Truth”.

Manual, paper-

based processes.

Carriers

Manual Data

Collection.

Manual, paper-

based processes.

Forwarders

Collection and

Delivery Black

Holes.

Sub-optimal stack

placement.

Manual Data

Collection.

Ports

False Positives.

Lack of visibility

pre-manifest.

Lack of visibility

into land

movement

before/after

ocean transport.

Authorities

Page 19: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Shared, replicated, permissioned

Port’srecords

Bank’srecords

Airline’s records

Ocean Carrier’s records

Authority's records

Airport’s records

… Consensus, provenance, immutability, finality

A secure shared ledger of key shipping events

The Blockchain Solution

Page 20: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

An open, extensible platform

for sharing shipping events,

messages, and documents

across all the actors and

systems in the supply chain

ecosystem.

Important principles• Detailed information remains under

the control of the owner

• Neutral

• Fault Tolerant

• Everyone can work in their own

systems

Provider of interface: value-add partners

Event publishers

& subscribers

GTDPlatform

Customs

Dashboard

Logistic actors

internal

systems

Supply Chain

Visibility

systems

Port community

systems

Transportation

management.

Shippers

Authorities

Trade Associations

Carriers

Supply Chain Actors

Terminals

Supply Chain

Management

Page 21: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

Page 22: FIATA World Congress 2017 · Top 10 Strategic Business Predictions (Gartner Report-2017) Immersive Shopping Experiences By 2020, 100 million consumers will shop in augmented reality.

© 2017 IBM Corporation

FIATA World Congress 2017

Dee K. Waddell

Global Managing Director

Travel and Transportation Industries, IBM

Twitter: @deekwaddell