FGV Supplier Enablement Summit - ep.fgvh.my Enablement Summit Deck.pdf · Abdul Razak Ali | FGV...
Transcript of FGV Supplier Enablement Summit - ep.fgvh.my Enablement Summit Deck.pdf · Abdul Razak Ali | FGV...
FGV Supplier Enablement Summit
March 2016
© 2013 SAP AG. All rights reserved. 2
01 Introductions
2
© 2014 Ariba - an SAP company. All rights reserved. 3Public
Introductions
FGV Team
Mohd Sharil Abdul Hamid | FGV Supplier Enablement Lead
(Supplier Management)
Norzaida Jamal | FGV Supplier Enablement Lead
(Supplier Management)
Abdul Razak Ali | FGV Supplier Enablement Lead (PO Management)
Ahmad Shahar Zakaria | FGV Supplier Enablement Lead (Policy,
Procedure and Governance)
Ariba Team
Sreenath Reddy | Ariba Supplier Enablement Lead
© 2014 Ariba - an SAP company. All rights reserved. 4Public
Agenda
01. Introductions & eProcurement Project Update FGV and Ariba
02. FGV Initiative FGV
03. Current Market Situation Ariba
04. Ariba Network (AN) Ariba
05. AN Account Creation Suppliers
Break 15 minutes
06. Demo Ariba
07. Supplier Membership Program Ariba
08. How do I get support Ariba
09. Q&A Ariba/FGV/Suppliers
10. Feedback Suppliers
11. Wrap up and Next Steps Ariba/FGV
1 hr. and 30 minutes
1 hr.
© 2013 SAP AG. All rights reserved. 5
02 FGV Initiative
Abd Razak Yunus
Vice President of Procurement & Supply Chain
5
© 2014 Ariba - an SAP company. All rights reserved. 6Public
FGV Procurement Initiative
FGV has identified its priority suppliers for Ariba Network
enablement and FGV will utilize the Ariba Network for electronic
exchange of Purchase Orders, Order Confirmations, Ship Notices,
and Invoices.
We are moving to a best practice model that will allow our company
and our suppliers to interact via a single electronic channel in a
more efficient and self sufficient manner.
Supplier on-boarding is on-going exercise.
FGV will do business with only suppliers on the Ariba network. This
initiative is an important part of transacting with FGV in the future.
Felda Global Ventures
Invoice Process flow
© 2014 Ariba - an SAP company. All rights reserved. 8Public
FGV - SAP Ariba Implementation
Supplier Registration
• Through eDaftar
Sourcing
• Received Tender Invitation
• Proposal Submission
• Auction
Contract
• Master Agreement
• Clauses Review
PO Automation
• Received PO, Order Confirmation & ASN
Invoice Automation
• PO-Flip
• DO, Supporting Document Submission
• Payment Status
© 2014 Ariba - an SAP company. All rights reserved. 9Public
PO & Invoice Received Statistics (by Year)
1, 136,104
2, 136,640
3, 125,264
PO ISSUED
2013
2014
2015
1, 113,376
2, 110,181
3, 102,560
INVOICE RECEIVED
2013
2014
2015
© 2014 Ariba - an SAP company. All rights reserved. 10Public
Ariba PO/INV Automation solution
Purchase Orders
PO Conf & ASNs
Invoices - Status
Payment - Status
Supplier
Supplier
Supplier
cXML
HTML
CSV
PO & Invoice Automation
Adapter
AdapterSAP Supplier
Purchase Orders
PO Conf & ASNs
Invoices - Subm
Invoice - Status
Payment - StatusPayment - Status
Paper
© 2013 SAP AG. All rights reserved. 11
03 Current Market Situation
11
© 2014 Ariba - an SAP company. All rights reserved. 12Public
Supply Strategy Optimizing supplier mix across
commodities, managing
supply risk, Diversity & Green
initiatives
Spend ControlGetting most out of supplier
relationships
Business Collaboration Challenges
Supplier Enablement
& AdministrationGetting suppliers
eEnabled, managing contact
information, certifications, etc
Business GrowthGrowing business with new
and existing customers
Customer CostsCosts of transacting
and collaborating
with customers
Cash FlowManaging cash to insure
reliable operations
Buyer Challenges Supplier Challenges
© 2014 Ariba - an SAP company. All rights reserved. 13Public
The changing landscape of B2C salesTechnology has lowered barriers of entry and opened new markets for
sellers
Traditional
Brick & Mortar
Mail Order /
TV
Telesales
Company
Specific Website
Online
Networks
• Print marketing
• Promotional events
• Mall environments
• Print Marketing
• Telemarketing
• TV direct response ads
• Search Ads
• Online Promotions
• e-Catalog shopping
• Search Ads/Positioning
• Comparison shopping
• Community ratings/links
1980’s
1990’s
2000-07
2007+
© 2014 Ariba - an SAP company. All rights reserved. 14Public
A similar evolution is occurring in B2B…just slowerTechnology is changing B2B sales, but lagging B2C rate of change
Traditional
Brick & Mortar
Mail Order /
Catalogs
Company
Specific Website
Online
Networks
• Print marketing
• Promotional events
• Industrial parks
• Print Marketing
• Telemarketing
• Field Sales Reps
• Search Ads
• Online Promotions
• e-Catalog shopping
• Punchout catalogs
• Ariba Discovery
• Community ratings
Pre-1990’s
Pre-2000
2000’s
Now
© 2014 Ariba - an SAP company. All rights reserved. 15Public
The Landscape Is Changing
© 2013 SAP AG. All rights reserved. 16
04 Ariba Network (AN)
16
© 2014 Ariba - an SAP company. All rights reserved. 17Public
Before we start lets see a video
© 2014 Ariba - an SAP company. All rights reserved. 18Public
Ariba Overview
Ariba is the leading provider of collaborative business commerce solutions to enable more efficient and effective buying, selling, and cash management between companies.
Who is Ariba?
Our value proposition?
We eliminate the inefficiencies and burdens of commerce to help businesses:
How do we do it?
The Ariba Commerce Cloud is a global, web-based utility that combines:
• A web-based community to discover, connect, & collaborate with a global network of trading partners
• Capabilities to augment internal resources and skills with always-on expertise and commerce services
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© 2014 Ariba - an SAP company. All rights reserved. 19Public
Using Ariba Network, you could...
Track invoice and payment status online in real time
Decrease in late payments
Improvement in reconciling payments
Getting Paid on Time
Turn your Process into efficient electronic transactions?
Greater visibility
Increase order processing productivity gains via cXML routing method
Notify more a group of people when a PO is received
Catch errors and correct them – before they even happen?
Reduction in manual intervention
Collaborate immediately with all trading partners?
Immediate access to online invoice creation tool
Automation and catalog posting for your buyers in <8 weeks
See opportunities you’re missing and have the ability to trade
globally? Increase in customer retention
Growth in existing accounts
Growth in new business
© 2013 SAP AG. All rights reserved. 20
Growth in Using Ariba Discovery
Sales Trip$2,000
Multiple trips may be required
to close business.
Business Dinner $300
Usually coupled with
expensive sales trip.
Outsourced
Lead Gen Telesale$60 - $100/hour
May not reach the right contacts.
Prospects may not be ready to buy.
Trade Show$500 registration,
$5,000 show booth…
Prospects may not be ready to buy.
Google AdWords$5,000 - $10,000 to run a
successful search campaign.
Hard to reach the right target
audience and decision maker.
Purchase Prospect List$20,000 - $50,000
Hard to reach real decision maker.
Too many “hot prospects” turning out
to be window-shoppers.
Ariba Discovery
Relevant, hot leads,
delivered right to your
desktop, with minimal
cost to respond
The journey to win new business opportunities…
http://www.ariba.com/resources/live-demo > Choose Ariba Discovery for Sellers
© 2014 Ariba - an SAP company. All rights reserved. 21Public
Deliver value to ALL parts of the business ecosystem
Seller ValueBuyer Value
Sourcing
Procurement
Process
AP Process
Compliance
Cash &
Discount Mgmt
3-9%
Process
Savings
$3-20
Savings/
Document
1-8%
Spend
Savings
Total
Savings
Faster
Payment
AR Process
Processing
Orders
Sales & Marketing
Increased
Revenue
15-75%
Time
Savings
15-75%
Process
Savings
5-32%
Revenue
Increase
Total
Savings
Source: Ariba customer surveys and interviews
What is good for the buyer is also good for the seller
© 2013 SAP AG. All rights reserved. 22
05 Registration on Ariba Network
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© 2014 Ariba - an SAP company. All rights reserved. 23Public
Registration to Ariba Network
FGV & Ariba expects everyone to use and enjoy the feature of Ariba
Network.
To facilitate this registration on Ariba Network is absolutely free
without any customer relationship.
This free account still allows you to get the benefits of discovery
and also makes your company ready to connect with any Buyer on
Ariba Network.
Now Lets watch a Video
© 2013 SAP AG. All rights reserved. 24
06 Demo
24
© 2014 Ariba - an SAP company. All rights reserved. 25Public
How to access Ariba Network ?
Go to http://supplier.ariba.com
To access your account go to these URL and Log in using your
Username and Password.
Go to http://www.ariba.comThen, click on Supplier.
OR
© 2013 SAP AG. All rights reserved. 26
07 Supplier Membership Program
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© 2014 Ariba - an SAP company. All rights reserved. 27Public
Standard
Continues our see-value-first model
providing a no-cost service for
occasional translators and suppliers
just getting started
• Collaboration
• Custom document
routing and
reporting
• Catalogs
• Onboarding
Assistance
• Ariba Discovery
• Customer Support
SelectHelps sellers differentiate and build
stronger customer relationships with
catalog-driven collaborative commerce
• Advanced routing
and reporting
• Commerce
assistance
• cXML and catalog e-
learning courses
Premier
Offers expanded technical support
and white-glove services to drive
sellers to embrace automation and
online channels
• cXML and EDI
integration
• Integration
consultation
• Technical support
Enterprise
Delivers complete collaborative
commerce optimization – bundles of
tools, services, and support for sellers
utilizing Ariba as a multi-million dollar
channel
• Integration Connector
powered by Dell Boomi
• Technical consulting
• Ariba Ready Basic or
Bronze
• Data cleansing &
enrichment – 100 items
Enterprise
Plus
Optimizes the $10M+ Ariba channel
with automation, catalog and
networking opportunities for highest-
volume sellers
• VIP Commerce
Assistance
• Ariba LIVE pass
• Ariba Ready Basic or
Silver
• Data cleansing &
enrichment – 500 items
Subscription offerings for Ariba Network sellersDifferentiate – Grow – Automate
NOTE: Benefits are additive
Included features and functionalities
© 2014 Ariba - an SAP company. All rights reserved. 28Public
The Ariba Supplier Membership Program Helping Sellers to Differentiate – Grow – Automate
* Sellers transact at no cost if no single customer relationship transacts 5 or more documents and $50K or more annually
** Only 1.2% of transacting sellers reach the $20,000 cap
Note: Sellers that use cXML or EDI technologies and transact 5+ documents and $50K+ annually automatically receive the $495 Premier or higher
level subscription
Network Transaction Service Fees ( Billed Quarterly )
Annual Volume Per Customer Relationship Fees
< $50K (~200K MYR) or < 5 documents* None
$50K (~200K MYR) to < $12.9M (54.6M MYR) and 5+ documents 0.155% of total volume
$12.9M+ (54.6M MYR) and 5+ documents** $20,000 (~84K MYR) annual cap per
customer relationship
Plus
Subscription Fees (Billing Annually) based on annual projection of recent spend volume)
Annual Volume Across All Customer Relationships Subscription Annual Fee
< $50K (~200K MYR) & < 5 documents sent* Standard None
$50K (~200K MYR) to < $250K (~1.5M MYR) and 5+ documents Select $50 (~200 MYR)
$250K (~1.5M MYR) to < $1M (~4.2M MYR) and 5+ documents Premier $495 (~2K MYR)
$1M (~4.2M MYR) to < $10M (~42.3M MYR) and 5+ documents Enterprise $2,495 (~10K MYR)
$10M (~42.3M MYR)+ and 5+ documents Enterprise Plus $7,495 (~31K MYR)
© 2014 Ariba - an SAP company. All rights reserved. 29Public
Fee Example
“I do about 200K MYR*($50K) worth of business with FGV annually with
more than 5 documents”
* Conversion as per exchange rates on 27th October 2015 – may vary based on current rates
NTS Charge:0.155% x 200K* MYR ($50K)
= 310* MYR ($73)
SUBSCRIPTION Charge:200K* MYR ($50K) => SELECT level= 200* MYR ($50 )
Total Annual Charge: 510 MYR ($123)
Free marketing of your
company Globally, this leads
to more Business
Less Errors and faster error
detection
More Customer
Satisfaction
© 2014 Ariba - an SAP company. All rights reserved. 30Public
Few More Examples
Examples
Annual volume pa Subscription Transaction fee pa Annual fee Total pa
40,000 USD and 30 Orders + 30 Invoices Standard $0 $0 $0
150,000 USD and 2 Orders + 2 Invoices Standard $0 $0 $0
70,000 USD and 30 Orders + 30 Invoices Select $108.5 $50 $158.5
1 Million USD and 30 Orders + 30 Invoices Premier $1550 $495 $2045
10 Million USD and 30 Orders + 30 Invoices Enterprise $15500 $2495 $17995
© 2014 Ariba - an SAP company. All rights reserved. 31Public
Supplier “B” Start transacting on 01.Sep.2014 via Ariba .Assuming the “B” crosses the threshold on 01.Nov.2014 becomes “Select” level and pays $50 as Membership Fee
01.Sep.2014 01.Nov.2014 01.Nov.201501.Feb.2015 01.May.2015 01.Aug.2015
Network Transaction Service (NTS) Fee
Membership and NTS Fee
First Subscription Fee
Next Year Subscription Fee
If total amount of money is $700,000, then classified as “Premier” and $665 will be charged as Membership Fee.
If total amount of money is Zero during the last 12month, no membership fee charged because supplier would be categorized as not transacted for 12 months.
Supplier might always choose to upgrade the membership level at any point of time to get additional benefit.
Supplier Membership Program Levels
© 2013 SAP AG. All rights reserved. 32
08 How do I get support
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© 2014 Ariba - an SAP company. All rights reserved. 33Public
Training and ResourcesFGV Supplier Information Portal
• Select Supplier Information Portal to view the
following presentations to learn more about
transacting with FGV:
o Account Configuration Guide
o FGV Purchase Order, PO Confirmation and
Ship Notice Guide
o FGV Invoicing Guide
o Supplier Membership Program
Buyer specific information is available in one place. Select the name of your company in the top right corner
and then click the Customer Relationships link.
• Select the buyer name to view
transactional rules:
o Verify the customers Purchase order rules
o Required information needed on order
confirmation / advance ship notice
1
1 2
2
© 2014 Ariba - an SAP company. All rights reserved. 34Public
To access our Help Center, log into your account or go to http://supplier.ariba.com.
Click the Help link in top right corner. Click Help Center.
Supplier Support Help Center
Search for any topic you
would like to know more.
If none of the articles
answers your query,
click on Support, then
click Create Online
Service Request button
to contact our Customer
Support.
Fill out our web form.
Select Problem Type.
Note SAP in the Issue
Description.
© 2014 Ariba - an SAP company. All rights reserved. 35Public
TRAINING AND RESOURCESAriba Network standard documentation and useful links
Go to: http://supplier.ariba.com
Click on the Help link in the upper right hand corner of the page to access Help Center. In Learning center
there is Product Documentation available for Users or Administrators.
Useful Links
Ariba Supplier Membership page - http://www.ariba.com/suppliermembership
Ariba Network Hot Issues and FAQs - https://connect.ariba.com/anfaq.htm
Ariba Cloud Statistics – http://trust.ariba.com
Detailed information and latest notifications about product issues and planned
downtime—if any—during a given day
Ariba Discovery - http://www.ariba.com/solutions/discovery-for-suppliers.cfm
Ariba Network Notifications - http://netstat.ariba.com
Information about downtime, new releases and new features
© 2013 SAP AG. All rights reserved. 36
11 Wrap up and Next Steps
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© 2013 SAP AG. All rights reserved. 37
Accepting Trading Relationship with FGV on Ariba incase they have not done so.
• Take ownership of your AN accounts
• Setting up you preferred routing method
• Identifying users to user Ariba network Account
Questions regarding Ariba Network:
• SMP Related questions:- [email protected]
• Mention your buyers name & include your Ariba Network ID (ANID)
FGV-specific business questions:
• Please reach out to respective Buyers
Thank you for supporting FGV - AN Initiative!
Thank you