Fees & Charges Information · 2009-05-22 · - Secretary / Administration Clerk $23.00 per hr -...
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Fees & Charges Information
Budget 2008-2009
47
COMMITTEES AND
DESCRIPTION OF FEES & CHARGES
2008-2009 FEE (EX GST)
FEE INCLUSIVE OF GST
(IF APPLICABLE)
ESTIMATED INCOME
DESCRIPTION OF HOW FEE IS CALCULATED
CORPORATE & GOVERNANCE RATES
Rates Instalment Fee
Rates Instalment Scheme Fee $15.00 per application - 65,000 Statutory Cost Recovery
Rates Instalment Scheme Interest 5.5%pa as per LGA 1995 - 55,000 Statutory Cost Recovery
Rates Enquiry Fee
Ownership details $10.00 per enquiry - 12,000 Cost Recovery
Land Information Certificates / Zoning details
Fee is now charged directly by relevant sections Cost Recovery
Settlement Agents Enquiry Fee $10.00 per property - Statutory Cost Recovery
Rates General Fees
Rates Penalty Interest 11%pa as per LGA 1995 - 45,000 Statutory Cost Recovery
Legal costs Cost of recoverable legal expenses
Cost of recoverable legal expenses plus GST where
required
18,000 Statutory Cost Recovery
Legal document preparation fee $20.00 per document $22.00 per document 2,000 Benchmarked
Alternative arrangements (requested after due date of original notice)
$30.00 per assessment $33.00 per assessment 3,000 Benchmarked
Rates statements/Rate Notice copies $15.00 per copy $16.50 per copy 2,000 Benchmarked
Rate Book Extract (hard copy only) $250.00 per copy - 1,000 Statutory Cost Recovery
Electoral Rolls (Hard Copy Only)
Set of 4 Wards $30.00 per copy - 3,000 Statutory Cost Recovery
Individual Wards $10.00 per copy - Statutory Cost Recovery
Other
Emergency Services Levy Administration Fee
Determined by FESA Determined by FESA 40,000 Statutory Cost Recovery
BRB Administration Fee Determined by legislation - 6,000 Statutory Cost Recovery
BCITF Administration Fee Determined by legislation - Statutory Cost Recovery
Credit Card Surcharge for all payments made by credit card
Credit card merchant fee as applicable at the time
of payment.
Credit card merchant fee as applicable at the time of
payment plus GST.
30,000 Benchmarked Cost Recovery
Deferred Rates Interest Determined by legislation Determined by OSA 21,000 Statutory Cost Recovery
Advertising Cost Recovery Actual cost/rebate Actual cost/rebate plus GST 40,000 Cost Recovery
Miscellaneous Leases and Property Management fees
As per agreements As per agreements 532,860 Cost Recovery
MARKETING & COMMUNICATION
Rent / Lease Charges Cost of Leased Equipment
Cost of Leased Equipment plus GST
Cost Recovery
Stallholder applications (City Fair)
General Stalls 3,000
- Community Groups $25.00 GST Inclusive Cost Recovery
- Private Individuals $65.00 GST Inclusive Cost Recovery
Budget 2008-2009 Fees & Charges Continued
48
COMMITTEES AND
DESCRIPTION OF FEES & CHARGES
2008-2009 FEE (EX GST)
FEE INCLUSIVE OF GST
(IF APPLICABLE)
ESTIMATED INCOME
DESCRIPTION OF HOW FEE IS CALCULATED
CORPORATE & GOVERNANCE
- Commercial Traders $100 GST Inclusive Cost Recovery
Food Stalls
- Community $40 GST Inclusive Cost Recovery
- Private Individuals $80 GST Inclusive Cost Recovery
- Commercial $150 GST Inclusive Cost Recovery
Rides
- Animal Rides $85.00 GST Inclusive Cost Recovery
Other Rides
- Sat & Sun $305.00 GST Inclusive Cost Recovery
- Sunday Only $155.00 GST Inclusive Cost Recovery
- Additional rides $55.00 each GST Inclusive Cost Recovery
Stallholder applications (Autumn River Festival)
Variety Stalls $40.00 GST Inclusive Cost Recovery
GOVERNANCE
Freedom of Information
- Application Fee (non personal information)
$30.00 - 500 Statutory Cost Recovery
- Per Hour Labour $30.00 - Statutory Cost Recovery
- Per A4 Copy $0.20 Statutory Cost Recovery
Sale of Council Minutes
- Council Meeting Agenda / Minutes – per copy
$37.50 - Statutory Cost Recovery
- Plus Postage $4.00 GST inclusive Cost Recovery
LIBRARY PHOTOCOPYING
Black / White A4 -per copy (inc. computer printing)
$0.20 GST inclusive 4,000 Cost Recovery
Black / White A3 - per copy $0.40 GST inclusive Cost Recovery
Colour A4 - per copy $2.50 GST inclusive Cost Recovery
Colour A3 - per copy $4.00 GST inclusive Cost Recovery
Overhead - colour per copy $3.00 GST inclusive Cost Recovery
Overhead - black per copy $2.00 GST inclusive Cost Recovery
GENERAL PHOTOCOPYING – ORGANISATION (PLANS, MAPS OR DOCUMENTS)
Black / White A4 - per copy $0.30 GST inclusive 20,000 Cost Recovery
Black / White A3 - per copy $0.40 GST inclusive Cost Recovery
Black / White A2, A1 & A0 - per copy $10.00 GST inclusive Cost Recovery
Colour A4 - per copy $2.50 GST inclusive Cost Recovery
Colour A3 - per copy $4.00 GST inclusive Cost Recovery
Budget 2008-2009 Fees & Charges Continued
49
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
PLANNING DEPARTMENT
Development Applications 560,000
- Preliminary Comment on proposals prior to formal lodgement
$50.00 - Statutory
Section 40 (Liquor Licensing) Requests $50.00 - Statutory
Determination of development application where the estimated cost of the development is:
- not more than $50,000 $ As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than $50,000 but not more than $500,000
As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than $500,000 but not more than $2.5 million
As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than $2.5 million but not more than $5 million
As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than $5 million but not more than $21.5 million
As per the maximum fee prescribed under the Town Planning (Local Government Planning Fees) Regulations 2000
- Statutory
- more than $21.5 million As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
Request for minor amendment to an approved development
$50.00 - Statutory
Request for major amendment to an approved development
50% of regular fee with a minimum of $100
- Statutory
Fees for Sign Applications
- Signage less than or equal to 4 sqm $50.00 - Statutory
- Signage greater than 4 sqm $100.00 - Statutory
Budget 2008-2009 Fees & Charges Continued
50
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Provision of a subdivision clearance:
- not more than 5 lots As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than 5 lots but not more than 195 lots
As per the maximum fee prescribed under the Town Planning (Local Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- more than 195 lots As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
Rechecking of clearance of conditions – inspection fee
(applies where clearance has been previously checked and condition has not complied with and new inspection is required)
$25.00 - Statutory
Application for approval of home occupation
No fee -
Application for change of use or for change or continuation of a non-conforming use where development is not occurring
$235 and, if the change of use of the alteration or extension or change of the non-conforming use has commenced,
an additional amount of $470 by way of penalty
- Statutory
Advertising
- “SA” and “AA” uses $150.00 - Statutory
Orders & Requisitions & Advice – As per maximum fee prescribed by Town Planning (Local Planning and Development (Local Government) Planning Fees) Regulations 2000
- Zoning $59.00 - 12,000 Statutory
- Landuse/History $59.00 - 15,000 Statutory
Publications
- Scheme Text for TPS 14 $25.00 $27.50 200 Cost Recovery
- Scheme Report for TPS 14 $15.00 $16.50 Cost Recovery
- Scheme Map for TPS 14 $20.00
($3.00 ea for colour A3 size sheet)
$22.00
($3.30 ea for colour A3 size sheet)
Cost Recovery
- Housing Strategy Map $4.00 each $4.40 each Cost Recovery
Town Planning Scheme Amendments
- Director / City Planner As per the maximum fee prescribed under
the Planning and Development (Local
Government Planning Fees) Regulations 2000
- 3,500 Statutory
Budget 2008-2009 Fees & Charges Continued
51
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
- Manager / Senior Planning Officer As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
- Planning Officer As per the maximum fee prescribed under
the Planning and Development (Local
Government Planning Fees) Regulations 2000
- Statutory
- Other Staff $29.00 per hr - Statutory
- Secretary / Administration Clerk $23.00 per hr - Statutory
Professional Advice (Expert Witness Statement, Audits, Reports etc*)
* Professional Advice as a resource of Council may only be provided on agreement of Council and/or the Chief Executive Officer. Other fees may be incurred if other internal staff are required.
Director $225.00 per hr $247.50 per hr Cost Recovery
City Planner (Manager) $160.00 per hr $176.00 per hr Cost Recovery
Senior Planning Officer $120.00 per hr $132.00 per hr Cost Recovery
Planning Officer $90.00 per hr $99.00 per hr Cost Recovery
GIS / Drafting $80.00 per hr $88.00 per hr Cost Recovery
Administration Officer $60.00 per hr $66.00 per hr Cost Recovery
Planning Approvals Report
- Yearly subscription (12 copies per year – applicant to provide 12 stamped self addressed envelopes / or copy can be emailed)
$160.00
$176.00
Cost Recovery
- email subscriptions $80.00 $88.00 Cost Recovery
- monthly (sold over the counter) $20.00 $22.00 Cost Recovery
BUILDING
Building Licence Application Fees 520,000
All Classes Buildings
(Construction value less than $12,500.00 inclusive of GST)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Class 1 & 10 Buildings (Residential)
(Construction value exceeding $12,500.00 inclusive of GST)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
CLASSES 2 – 9 BUILDINGS (COMMERCIAL)
(Construction value exceeding $12,500.00 inclusive of GST)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Builders Registration Board Levy per building licence application
$39.00 - Statutory
Building and Construction Industry Training Fund Levy
(0.2% of construction value inclusive of GST for projects exceeding $20,000.00)
0.2%
-
Statutory
Acknowledgement Unauthorised Structure/Retrospective Building licence All Classes Buildings
(Maximum Construction Fee &
Site Inspection Fee)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Cost Recovery
Budget 2008-2009 Fees & Charges Continued
52
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Preliminary building Plans
All Classes Buildings
(25% of building licence application fee)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Building Statutory Fees
Demolition Licence Application
(per storey)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Materials on Verge licence
(per metre square per month)
AS PER THE FEE PRESCRIBED UNDER THE BUILDING REGULATIONS 1989
- Statutory
Verge Bond
(applicable to Demolition and Materials on Verge licences)
$550.00
$550.00
Statutory Cost Recovery
Built Strata (Form 7) Certificate –
(minimum fee $100.00 or 20c per m2 floor area which ever is the greater)
$100.00
or
20c per m2 floor area
whichever is greater
- Statutory
Swimming Pool Mandatory Inspection (4 Yearly)
$12.50 $13.75 12,500 Statutory Cost Recovery
R-Codes Variations (Development Applications) 14,500
R-Codes Variations (Development Applications) for Residential Outbuildings & Structures class 10
(not more than $50,000 of development)
As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
Statutory
R-Codes Variations (Development Applications) for Residential Dwellings Class 1
((more than $50,000 but not more than $500,000. )
As per the maximum fee prescribed under the Planning and Development (Local Government Planning Fees) Regulations 2000
- Statutory
Building Service Fees
Amended Building Plan Fee
(Minimum fee $40.00 or 10% of original construction fee whichever is greater).
$40.00 or
10% of original construction
fee whichever is greater
$44.00 or
11% of original construction fee
whichever is greater -
Cost Recovery
Building plan/Licence retrieval.
Copying of A0-A1 plans $10.00 per sheet
$80.00
$10.00 per sheet
$88.00
$11.00 per sheet
Cost Recovery
Re-inspection costs per inspection for Built Strata and Certificate of Classification clearances.
Residential
$300.00
$330.00
Cost Recovery
Re-inspection costs per inspection for Built Strata and Certificate of Classification clearances.
Commercial/Industrial
$420.00
$462.00
Cost Recovery
Property Settlement Fees
Property Settlement Enquiry Orders & Requisitions only
$53.64 $59.00 30,000 Cost Recovery
Property Settlement Enquiry Swimming Pool Inspection.
$63.00 $69.30 Cost Recovery
Budget 2008-2009 Fees & Charges Continued
53
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Property Settlement Enquiry Site Inspection Compliant Buildings Residential.
$300.00 $330.00 Cost Recovery
Property Settlement Enquiry Site Inspection Compliant Buildings Commercial/Industrial
$420.00 $462.00 Cost Recovery
Building Statistics
- Yearly subscription (12 copies per year – applicant to provide 12 stamped self addressed envelopes / or copy can be emailed)
$160.00
$176.00 300 Cost Recovery
- email subscriptions $80.00 88.00 Cost Recovery
- monthly (sold over the counter) $20.00 22.00 Cost Recovery
Local Laws
- Thoroughfares Local Law – Portable Directional Sign Permit Fee. - $100.00 per sign.
$100.00 - Statutory
Election Sign - $25.00 per sign. $25.00 - 250 Statutory
Miscellaneous sales cost recovery - 2,000 Cost Recovery
Fines – General As per legislation - Statutory
Professional Advice (Audits, Reports etc*)
* Professional Advice as a resource of Council may only be provided on agreement of Council and/or the Chief Executive Officer. Other fees may be incurred if other internal staff are required.
Director $225.00 per hr $247.50 per hr Cost Recovery
Manager – Building Services $160.00 per hr $176.00 per hr Cost Recovery
Senior Building Surveyor $120.00 per hr $132.00 per hr Cost Recovery
Building Surveyor $90.00 per hr $99.00 per hr Cost Recovery
Building Services Officer $60.00 per hr $66.00 per hr Cost Recovery
HEALTH 68,000
FOOD
Registration of an Eating House $330.00 - Statutory Cost Recovery
Licence to Conduct an Eating House $50.00 - Statutory Cost Recovery
Transfer of Licence to Conudct an Eating House
$60.00 - Statutory Cost Recovery
Registration of a Meat Premises $150.00 - Statutory Cost Recovery
Licence to Conduct a Meat Premises $50.00 - Statutory Cost Recovery
Transfer of Licence to Conduct Meat Premises
$60.00 - Statutory Cost Recovery
Food Premises Settlement Enquiry $66.00 $72.60 Benchmarked
Food Condemnation (written confirmation of disposal)
$66.00 $72.60 Benchmarked
Food Premises fit-out or alterations or compliance with upgrade schedule inspection
$66.00 $72.60 Benchmarked
Liquor Licence Application and Inspection Request (Section 39 Certification)
$66.00 $72.60 Benchmarked
Budget 2008-2009 Fees & Charges Continued
54
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
NOISE
Noise Control – Non-complying Event Application
$500.00 550.00 Cost Recovery
Noise Monitoring Fee Up to $1,000.00 Up to $1,100.00 Cost Recovery
POOLS / PUBLIC BUILDINGS
Annual fee to sample / audit public swimming pool(s) – water quality per premises
$187.00 $205.70 Benchmarked
Public Building Applications (to vary, alter, construct, extend, including temporary public buildings for more than 200 persons)
Up to $713.00 Up to $784.30 Cost Recovery
STALL HOLDERS
- Permit $40.00 - Statutory
- Permit Renewals $40.00 - Statutory
STALL HOLDERS – ADDITIONAL FEES
- Per day $10.00 - 1,000 Statutory Cost Recovery
- Per week $50.00 - Statutory Cost Recovery
- Per month $100.00 - Statutory Cost Recovery
- Per annum $1,000.00 - Statutory Cost Recovery
TRADERS
- Permit – includes maximum 20 sqm of area
$150.00 - Statutory Cost Recovery
- Fee per sq m exceeding 20 sq m of area
$10.00 - Statutory Cost Recovery
- Permit Renewal Fee (as per Traders Permit fee plus $10.00 per sq m exceeding 20 sqm of area)
- Permit Transfer Fee $20.00 - Statutory Cost Recovery
OUTDOOR EATING FACILITY
- Outdoor Eating Facility – includes maximum 20 sqm of area
$150.00 - Statutory Cost Recovery
- Outdoor Eating Facility – exceeding 20 sqm of area
$10.00/sq m - Statutory Cost Recovery
- Outdoor Eating Facility Renewal Fee (as per Outdoor Eating Facility Permit Fee plus $10.00 per sq m exceeding 20 sq m of area)
-
- Outdoor Eating Facility Permit transfer fee
$20.00 - Statutory Cost Recovery
LICENCE AS ITINERANT FOOD VENDOR
$300.00 - Statutory Cost Recovery
STREET ENTERTAINERS
- Street Entertainers Permit $10.00 - Statutory Cost Recovery
- Street Entertainers Fee per day $2.00 - Statutory Cost Recovery
STABLES PREMISES
Stables Premises - Registration or $14.00 per stall - Statutory Cost
Budget 2008-2009 Fees & Charges Continued
55
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES Renewal of Registration Recovery
Variation or Change to Name on Stables Registration
$30.00 - Statutory Cost Recovery
LODGING HOUSES
Lodging Houses Registration Fee $210.00 - Statutory Cost Recovery
Lodging House Registration Renewal Fee
$210.00 - Statutory Cost Recovery
ANNUAL LICENCE OF A MORGUE $130.00 -
Approval to keep bees, pigeons, poultry, other caged birds (exceeding 20), cows or other large animals (excluding horses)
$66.00 $72.60 Benchmarked
INSPECTION FEES 800
Recovery of Disposal Costs for Bulk Collection Fees (Disposal Day)
1,000 Cost Recovery
Fines (various) 8,000
Legal costs recovery actual costs incurred 2,500
Property Settlement Enquiries $10.00 - 8,000 Statutory Cost Recovery
CAT TRAPS
- Cat trap bond $25.00 - Statutory Cost Recovery
- Cat trap fee - per week $5.00 $5.50 500 Statutory Cost Recovery
SANITATION CHARGES – REFUSE REMOVAL
- 240 litre bin – removed weekly rateable properties
$210.00 - 3,555,497 Statutory Cost Recovery
- Additional full service $210.00 $231.00 Cost Recovery
- Additional rubbish only service $147.00 $161.70 Cost Recovery
- Additional recycling only service $73.50 $80.85 Statutory Cost Recovery
- 240 litre bin – removed weekly non rateable
$283.50 - Statutory Cost Recovery
- Exempt commercial / industrial property levy
$73.50 - Statutory Cost Recovery
- R80B and above coded multi-residential properties
$147.00 - Statutory Cost Recovery
- Non rateable properties - additional $210.00 $231.00 Cost Recovery
RANGERS
Dog Registration Licences (as per Dog Act)
- 35,000
Sterilised Dogs - 1 year $10.00 - Statutory
- 3 years $18.00 - Statutory
Un-sterilised Dogs - 1 year $30.00 - Statutory
- 3 years $75.00 - Statutory
50% discount for eligible pensioners
Kennel Licence
- Per Kennel $100 - 100 Statutory
Budget 2008-2009 Fees & Charges Continued
56
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Keeping of Dogs
- Site inspection fee $35.00 $38.50 Cost Recovery
Poundage
- Poundage Fee (*Includes sustenance and RSPCA costs)
$100 - 7,500 Statutory
Other Animal Fees
- Euthanasia $50.00 $55.00 Cost Recovery
Motor Vehicle Impounding
- Poundage $60.00 - 10,000 Statutory Cost Recovery
- Towing $50.00 - Statutory Cost Recovery
- Plus per day charge $6.00 - Statutory Cost Recovery
Shopping Trolley Impounding
Poundage - per trolley $25.00 - Statutory Cost Recovery
Fines
- Various 52 200
LIBRARY
Damaged / Lost Membership Card $3.00 ea GST inclusive Cost Recovery
Missing Stationery - Barcodes $2.00 ea GST inclusive Cost Recovery
- Other $2.00 minimum GST inclusive Cost Recovery
Book repairs $2.00 minimum GST inclusive Cost Recovery
Books Lost / Unrepairable $5.00 minimum GST inclusive 2,200 Cost Recovery
7 Up Book Club Membership $5.00 per annum $5.50 Cost Recovery
Internet Kiosk - per 15 minutes
$1.00 GST inclusive 30,000 Benchmarked
- Internet Research - per page $0.25 per page
Note: $0.20 (if approved) – refer to
notes in Corp & Governance fee and charges document
GST inclusive Cost Recovery
Laminating
- A4 - per sheet $1.50 GST inclusive 200 Cost Recovery
- A3 - per sheet $3.00 GST inclusive Cost Recovery
- A2 per sheet $6.00 GST inclusive
- Business cards - per sheet $1.00 GST inclusive Cost Recovery
Other
- Personal Computer Use- per half hour $2.00 GST inclusive Benchmarked
- Meeting Room - per half hour $4.00 $4.40 Cost Recovery
- per hour $8.00 $8.80 Cost Recovery
- Library Bags One Style Only natural $2.00 - 1,900 Cost Recovery
- Late Return Fine -per borrower $5.00 - Cost Recovery
- Membership Re-registration fee $20.00 $22.00 Cost Recovery
Budget 2008-2009 Fees & Charges Continued
57
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Temporary Membership $25.00 INCLUSIVE Cost Recovery
- Long Term Overdue (6 months plus) – per person
$20.00 - 5,000 Cost Recovery
HOUSING
Ascot Close
Rent (per week) - Single $26.00 Input Taxed 17,680 Benchmarked
- Double $54.00 Input Taxed Benchmarked
Maintenance Charge - Single** $47.00 Input Taxed 51,114 Benchmarked
- Double** $60.00 Input Taxed Benchmarked
Carport Hire (per week) $2.00 Input Taxed Benchmarked
Wahroonga
Rent (per week) - Single $27.00 Input Taxed 14,040 Benchmarked
- Double $54.00 Input Taxed Benchmarked
Maintenance Charge - Single** $48.00 Input Taxed 38,312 Benchmarked
- Double** $61.00 Input Taxed Benchmarked
Carport Hire (per week) $2.00 Input Taxed Benchmarked
Orana
Rent (per week) - Single $73.00 Input Taxed 83,147 Benchmarked
- Double $114.00 Input Taxed Benchmarked
Carport Hire (per week) 2.00 Input Taxed Benchmarked
Gabriel Gardens
Rent (per week) - Single $81.00 Input Taxed 107,573 Benchmarked
- Double $122.50 Input Taxed Benchmarked
Carport Hire (per week) 2.00 Input Taxed Benchmarked
**PLEASE NOTE: Charges vary pending factors such as number of occupants (lower charge for single residents, higher charge for resident couples). Lump sum entry fee paying residents pay maintenance charges only.
Meals on Wheels
Meals at Centre - per meal Suppliers cost +$0.30 - 113,000 Partial
Cost Recovery
Meals Delivered - per meal Suppliers cost +$0.30 - Partial
Cost Recovery
Belmont HACC Services 130,000
Fee Per Unit**
- Income Level Pensioner $6.00 - Statutory
- Service Level Part Pensioner $9.00 - Statutory
- Income Level (Single) <$50,000 Actual Cost - Statutory
- Income Level (Couple) <$80,000 actual cost - Statutory
Community Bus Hire
Two rates of fees:
- HACC HACC - $5.00 per outing
- Cost Recovery
- NEW Non-HACC or Community Use fee
$50 flat fee for first 50km plus 70 cents per km thereafter with fuel tank completely filled on return of bus
- Cost Recovery
Budget 2008-2009 Fees & Charges Continued
58
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee is calculated
COMMUNITY & STATUTORY SERVICES
Transport – Local Belmont Area
- Income Level Pensioner $5.00 - Cost Recovery
- Service Level Part Pensioner $5.00 - Cost Recovery
- Income Level (Single) <$50,000 $10.00 - Cost Recovery
- Income Level (Couple<$80,000 $10.00 - Cost Recovery
Transport – 25 km – Bentley, RPH etc
- Income Level Pensioner $7.00 - Cost Recovery
- Service Level Part Pensioner $9.00 - Cost Recovery
- Income Level (Single) <$50,000 $15.00 - Cost Recovery
- Income Level (Couple) <$80,000 $15.00 - Cost Recovery
Transport – Further (Sir Charles Gardiner / Murdoch)
- Income Level Pensioner $13.00 - Cost Recovery
- Service Level Part Pensioner $16.00 - Cost Recovery
- Income Level (Single) <$50,000 $20.00 - Cost Recovery
- Income Level (Couple) <$80,000 $20.00 - Cost Recovery
Minor Home Maintenance**
- Income Level Pensioner $7.50 p/hr - Cost Recovery
- Service Level Part Pensioner $10.00 p/hr - Cost Recovery
- Income Level (Single) <$50,000 Billing at actual cost - Cost Recovery
- Income Level (Couple)<$80,000 Billing at actual cost - Cost Recovery
Major Home Maintenance**
- Income Level Pensioner To be negotiated - Cost Recovery
- Service Level Part Pensioner To be negotiated - Cost Recovery
- Income Level (Single) <$50,000 To be negotiated - Cost Recovery
- Income Level (Couple) <$80,000 To be negotiated - Cost Recovery
**PLEASE NOTE: A unit of care will be 1 hour or part of the first hour. The HACC cap will then apply. This does not include Transport or or Meals.
Ascot Park Adult Day Care
Patron Fees - per person $6.00 - Cost Recovery
Client Meals - per meal Suppliers cost +$0.50 - Cost Recovery
Youth Services
School Holiday Programmes Based on means test and activities cost
GST Applies Cost Recovery
Activity & Development Programmes Based on means test and activities cost
GST Applies 237,905 Cost Recovery
Budget 2008-2009 Fees & Charges Continued
59
COMMITTEES AND
DESCRIPTION OF FEES & CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee
is calculated
TECHNICAL SERVICES Supervision fee for Major Subdivision & Development
1.5% of contract price (road & drainage
works) where Consulting Engineer is
engaged; 3.0% of contract price where
Consultant is not engaged
1.5% of contract price (road & drainage works)
where Consulting Engineer is engaged; 3.0% of contract price
where Consultant is not engaged + GST
4,000
Statutory
Application fee for private works on road reserves (eg sewer, drainage, water, cabling etc)
$150 minimum per application
$165 minimum per application
Cost Recovery
Off-site drainage connection fee to Council’s system
$250 per connection per lot
$275 per connection per lot
10,000 Cost Recovery
Application fee for closure of road, ROW & PAW
$150 minimum per application plus
advertisement cost (GST not applicable)
- 1,000 Statutory Cost
Recovery
Application fee for temporary road closure for private works
$150 minimum per application plus
advertisement cost (GST not applicable)
- 500 Statutory Cost
Recovery
Recovery - advertising costs incurred Value of advertising Value of advertising plus GST
8,000 Cost Recovery
Defects liability bond for major subdivisions & developments
2.5% of contract price (road & drainage
works) to be retained by Consultant
- Not Applicable Statutory
Property Settlement Enquiries $10.00 - 9,500 Statutory Cost Recovery
Verge / Footpath Bond for private works $500 minimum $550 minimum Not Applicable Statutory
Opening Road Pavements Bond for private works $1,000 minimum $1,100 minimum Not Applicable Statutory
Miscellaneous Material Disposal Cost of item Cost of item + GST 14,000
Halls - Forster Park, Redcliffe Hall, Redcliffe Park Community Centre, Rivervale Community Centre Etc. (Per Hour)
Community Non-profit Groups $8.80 $9.68 7,948 Benchmarked Cost Recovery
Casual Day Rates - to 6 pm $13.20 $14.52 Benchmarked Cost Recovery
Casual Evening Rates - 6 pm on $16.50 $18.15 Benchmarked Cost Recovery
Function Rates
- weddings, parties, cabarets etc
$30.80 $33.88 Benchmarked Cost Recovery
Security Call-out Charge
- uncollected keys
$38.00 $41.80 Benchmarked Cost Recovery
Bond Charge
- Category 1 $150.00 $165.00 Benchmarked Cost Recovery
- Category 2 $300.00 $330.00 Benchmarked Cost Recovery
- Category 3 $500.00 $550.00 Benchmarked Cost Recovery
- Category 4 (high risk events) $1,000.00 $1,000.00 Benchmarked Cost Recovery
**Note: Bond established for security against potential high risk events
Scout Association of Australia WA Scout Association no longer using Redcliffe Community Centre
- Benchmarked Cost Recovery
Belmont Community Resource Centre
Pottery Room - per hour $8.00 $8.80 Benchmarked Cost Recovery
Budget 2008-2009 Fees & Charges Continued
60
COMMITTEES AND DESCRIPTION OF FEES &
CHARGES
2008-2009 FEE (EX GST)
Fee Inclusive of GST
(if applicable)
ESTIMATED INCOME
Description of how Fee
is calculated
TECHNICAL SERVICES Arts Room - per hour $8.00 $8.80 Benchmarked
Cost Recovery Kiln Charges - general firing (per time)
$21.00 $23.10 Benchmarked Cost Recovery
- glaze firing (per time)
$26.00 $28.60
Benchmarked Cost Recovery
**Note: Belmont Potters Group has a licence arrangement.
Reserves (per season) 82,500
Licence Agreement $22.00 $24.20 Benchmarked Cost Recovery
Seasonal – Junior (under the age of 18 who is a registered player in a junior league sporting club)
No charge No charge Benchmarked Cost Recovery
Seasonal - Seniors (City of Belmont resident) - per player
$35.00 $38.50 Benchmarked Cost Recovery
Seasonal - Seniors (non- resident) - per player
$53.00 $58.30 Benchmarked Cost Recovery
Casual - Full Day (6 – 12 hours)
- per booking
$145.00 $159.50 Benchmarked Cost Recovery
Casual - Half Day (4 – 6 hours)
- per booking
$88.00 $96.80 Benchmarked Cost Recovery
Change Room/Facility Use Annual Charge $108.00 $118.80 Benchmarked Cost Recovery
Casual Use - Maximum Bond $500.00 $550.00 Benchmarked Cost Recovery
Casual - Hourly Rate $22.00 $24.20 Benchmarked Cost Recovery
Seasonal Cleaning Bond $300.00 $330.00 Benchmarked Cost Recovery
Additional Seasonal Use
- per use / Monday – Friday
$12.00 $13.20 Benchmarked Cost Recovery
Additional Seasonal Use
- per use / Saturday – Sunday
$26.00 $28.60 Benchmarked Cost Recovery
Sports field Lighting Charge Charged per unit used at cost
Charged per unit used at cost + GST
Benchmarked Cost Recovery
Dog Obedience Training – City of Belmont Resident
One third of the senior per participant charge per member per season
$11.66 $12.83
Benchmarked
Dog Obedience Training – Non Resident
One third of the senior per participant charge per member per season
$17.66 $19.43 Benchmarked
Lost Key Charge
- per set
$200.00 $220.00 Benchmarked
Cost Recovery
**Note: Wilson Park – 20% of current per participant charge
Security Callout Charge $38.00 $41.80 Benchmarked Cost Recovery
Passive Reserve Hire – Commercial Large Scale Events
$230.00 $253.00 Benchmarked Cost Recovery
Total Fees & Charges 6,793,226
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Plan for the Future
Creating�opportuniti
es
Budget 2008-2009
61
PLAN FOR THE FUTURE – 1 JULY 2008 TO 30 JUNE 2010
Council’s adopted Plan for the Future for the period 1 July 2008 to 30 June 2010, is included as additional information.
1. INTRODUCTION TO A PLAN FOR THE FUTURE
Section 5.56 of the Local Government Act 1995 was amended and now requires a local government to prepare a Plan for the Future. The Local Government (Administration) Regulations 1996 19C and 19D detail the broad requirement of the Plan and what notice of the Plan is to be given. The new regulations are less prescriptive and allow for a broader approach to be taken in the preparation of the plan for the Future. The Department of Local Government and Regional Development also produced a circular (02-2006) on Planning for the Future.
The Local Government (Administration) Regulation 19C requires the plan to be for at least two financial years. The Plan is to set out the broad objectives of the local government and must be reviewed every two years.
A local government is also to ensure that the electors and ratepayers of its district are consulted during the development of the plan and when preparing any modifications of the plan. Local public notice must also be given advising that a plan exists and where and when the plan may be inspected. Public notice is also required if the plan is modified and where and when the modified plan may be inspected.
The Plan for the Future is predominately made up of the City’s Strategic Plan. The Strategic Plan is reviewed annually by the Council following modifications that have been driven by Public Consultation. The City undertakes an annual Community and Business Perceptions survey that is conducted by an independent research company. Detailed analyse of the research is provided to Council and this drives the review of the Strategic Plan. The City also conducted a Community Well Being survey and used the results to develop a Wellness Plan. The strategic plan is also focussed on delivering the outcomes identified in the Wellness Plan.
These surveys together with feedback from groups such as the Belmont Business Advisory Group, Planning Dialogue Cafes, Community Events surveys and numerous other focus groups, ensures that the public consultation process is both widespread and representative of the broader Community views. Following adoption by Council of the Plan for the Future, the Plan will be advertised for inspection by the Community prior to being adopted as part of the Annual Budget.
The legislation for the preparation and advertising of the Plan for the Future is less prescriptive than the previous Principal Activities Plan format. The Department of Local Government and Regional Development Circular No 02-2006 gives some guidelines to the preparation of a Plan for the Future however it does state that
“In view of the broad nature of the requirement for a local government to plan for the future of the district, it is up to each local government to decide the overall scope of the plan it wishes to adopt to effectively achieve the objectives of the legislation. The first step in this process could be a full review of all existing plans, such as the Strategic Plan, long-term financial plans and the previous Principal Activities Plan, to ascertain if these contain meaningful information that would be considered appropriate and meaningful for inclusion in a document that captures the plan for the future of the district.”
The Department’s suggested steps have been followed in that the Senior Management Group have recommended that the Council’s adopted Strategic Plan together with the Ten Year Financial Model (that replaces the 5 year budget model) would form the basis of the Plan for the Future. Council uses a performance management software package known as Strategy Manager that enables the Strategic Plan to be reviewed, monitored and its performance reported on. This product has been implemented and is used to report to Senior Management monthly and Council Quarterly.
The strategic plan undergoes a significant review in September - December each year in the lead up to the Annual Budget process. Performance indicators are also reviewed to ensure the right indicators are being
Budget 2008-2009 Plan for the Future Continued
62
used that provide the most useful tool for managing the City’s strategic planning and overall performance. Performance indicator data is now developed and is reported on in the Plan for the Future. Longer Term financial planning has also been implemented that is linked to asset management and building reserves for asset replacement.
The City’s Asset Management Strategy and Plan continues to develop and will provide vital data to update the City’s Ten Year Financial Model. The maturity of this process is a key element to the City’s long term sustainability. The City of Belmont is deemed currently sustainable in accordance with the Western Australian Local Government Association’s independent assessment, however the City must not get complacent.
It is therefore envisaged that the City’s plan for the future will continue to undergo changes in the forthcoming years to ensure it is up to date and reflects the significant progress the City is making in its quest to remain financially strong and focussed on its Community’s needs.
Advertising of the Plan commenced on 18 June 2008 following Council’s endorsement on 17 June 2008 and was advertised for the period ending 9 July 2008.
2. TEN YEAR FINANCIAL MODEL
Council first adopted a Five Year Budget Model in June 1996. The model was designed to provide a macro estimating tool for available incomes to fund future expenditures. This high level summary of municipal net income and expenditures was designed to ensure there are no unreasonable expectations arising from the budgeting process and provide a macro basis for the Annual Budget development.
The macro Five Year Budget simply looked at the whole Net Municipal Budget in its major components and sets parameters for rate income and operating expenditure to ensure a continued growth in funds available for capital works and an ability to maintain services at their current levels. This provision of substantial capital funds is essential for the ongoing maintenance of Council's asset base.
The Five Year Budget Model has now been further developed to be a much more sophisticated Ten Year Financial Model that has dynamic links into financial data that drives the various components of the Model. Whilst there are still a significant number of assumptions that need to be made, this new model will develop a far more accurate financial plan as things like the Asset Management Strategy and Plan develop.
With careful management of operating expenditure and rate rises linked to inflation, the current model provides positive indicators that should see sufficient expenditure maintained for capital works. The base year, 2007-2008 has some unusual characteristics that warrant further explanation. The 2006-2007 Budget contains a surplus of $4.4m due mainly to unexpended grants brought forward and uncompleted works. This then reflects a higher than usual Capital Works programme for 2007-2008. This is still impacting on the 2008-2009 projections, but returns to a more normal pattern in 2011-2012. This rolling surplus has been perpetuated by the current labour market pressures and lengthy Government approvals processes that have impacted on the City’s ability to complete major projects.
The current model does however, continue to highlight that there is increasing pressure on the net operating expenditure of the organisation particularly the cost of Infrastructure Maintenance which is a trend that needs to be carefully monitored. Each Division will be required to review its products and services, particularly the cost of delivering those products and services to ensure cost effectiveness. Whilst there continues to be a strong commitment to capital funds to build and enhance Community Assets, this ultimately results in an increased need for funds to maintain those assets.
One of the key aspects of the Ten Year Financial Model will be to maintain a focus on building reserves for the eventual replacement of Assets and as opportunities arise, increase our commitment to Reserves for Asset Renewal. This particularly applies to buildings that are generally depreciated over 40 years and need replacing or major refurbishment. Modelling will be undertaken to analyse whether the City is investing sufficient funds to maintain its Road, Drainage, Footpath and Reserves infrastructure as considerable expenditure is undertaken on an annual basis and Reserves may not need to be established. Better managing Council’s own land holdings will also be something that has been addressed via a land asset management strategy. The opportunity to generate additional revenues for transfer to Reserves will be continually explored.
It must also be remembered that the figures shown in the Ten Year Financial Model are high level numbers with the amount of actual maintenance works and capital expenditure is better explained in detail in the Annual Budget.
Budget 2008-2009 Plan for the Future Continued
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Budget 2008-2009 Plan for the Future Continued
64
3. STRATEGIC PLAN
Introduction
The Strategic Plan sets the direction that Council will take, and Management will follow, in the City of Belmont.
It establishes goals, strategies to achieve them, and measurable performance objectives to enable Council and the Community to review progress.
The Plan is far-reaching. Many of the strategies that will be required for success are beyond the responsibility and powers of local government. Where necessary in these cases, Council has still recognised the need for change and has committed to encourage and facilitate the efforts of others – including other levels of government – to achieve results for the City.
The first year of the Strategic Plan will see a range of more detailed planning activities taking place. These will establish the detailed strategies and the performance benchmarks that must be achieved for the Community and for an efficient and effective local government. Next year’s revision of the Strategic Plan will contain that more advanced detail.
VISION AND KEY RESULT AREAS
i. Council’s Vision, Mission
VISION STATEMENT
This is Council’s vision for the City of Belmont: We have a vision of Belmont as a place to which the community aspires; a City that is attractive, safe, healthy and prosperous and fulfils the aspirations of the community; a place that encourages a wide range of lifestyles living harmoniously; where human activities enhance rather than degrade the natural and built environment: where citizens and local businesses can grow socially, culturally and economically; a place that our next generation will be pleased to inherit; a place known as a City of Opportunity" MISSION STATEMENT Council’s mission statement describes what the local government does, and for whom: Our goal is to positively contribute to the wellbeing of the community, and to achieve community satisfaction with what we do. We will build and maintain a best-practice organisation that:
• serves the needs of the people of the City of Belmont • balances the interests of residents, businesses and the environment • fairly administers local laws, and • acts in the interests of the long-term sustainability of the City.
Budget 2008-2009 Plan for the Future Continued
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ii. Key Result Areas
In everything we do, we will keep to a set of values that guide our attitudes and behaviours. They are:
TEAMWORK People building relationships to work together to achieve common goals
LEADERSHIP To focus and inspire people to achieve
INTEGRITY To act in an honest, professional, open and accountable manner
INNOVATION To create new, innovative and alternative ways of working
PEOPLE FOCUS To work safely. To communicate & consult in order to understand people’s needs.
Budget 2008-2009 Plan for the Future Continued
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iii. Key Result Areas
To be successful overall, outcomes must be achieved for:
• the resident community (Social Belmont),
• the City’s business community (Business Belmont),
• the natural environment (Natural Belmont) and for
• the man-made physical structure and layout of the City (Built Belmont).
These four areas of achievement make up the Key Result Areas (KRAs) of the Strategic Plan – as shown in the diagram. Each of the KRAs interacts with the others. For instance, enhancement in the built environment must serve the residential and business communities, and support green environment objectives. And a strategy in any one area often delivers results in other areas.
Budget 2008-2009 Plan for the Future Continued
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iv. Each Key Result Area is served by a range of activities:
Ranger services
Community group support
Youth services & facilitiesSeniors services & facilities
Library services
Community safetyVolunteers
Sport & Recreation
Community events
Town Planning
Health Audits
Roads & StreetscapesTrafficFootpaths
DrainageLightingUnderground power
Waste management
Environmental education
BushlandForeshore
Economic development
Planning services & control
Universal access
Image & brand management
Parks & public open spaceBuilding services & control
Community venuesWater management
Environmental coordination
Pollution control
Employment developmentRegional cooperation
Land
Community facilities
Disability services and facilitiesHome care services
Aged accommodation facilitiesCultural activities
Community health servicesCommunity Directory
Museum
Graffiti management
Risk management & insuranceProcurementEnvironmental management
Financial management & rating
Human resource & safety management
Business management
Information, records and technologyFleet & plant management
Customer service
Governance
Relationship management & communication
Budget 2008-2009 Plan for the Future Continued
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STRATEGIES FOR BELMONT – THE PLACE
v. KRA: Community Satisfaction
Overview Community and business satisfaction is an area of significant importance to the City of Belmont. The City performs an annual survey for assessing the level of community satisfaction with the services and facilities it provides. The City has set benchmarks for 2005, 2006 and 2007 and is using information received through these surveys to assist in directing its activities. Community satisfaction AND WELLBEING MEASURES.
Community satisfaction will be measured using indices (score out of 10) derived from an annual survey.
TARGETS INDICATORS 2005-06 2006-07 2007-08 2008-
09 2009-
10 Actual Target Actual Target Actual Target Target Target Overall Service – % Residents satisfied (KPI)
8.5 >7.5 8.5 >7.5 8.6 >7.5 >7.5 >7.5
Overall Service – % Business satisfied (KPI)
7.9 >7.5 8.0 >7.5 7.2 >7.5 >7.5 >7.5
Value for Money- Residents (KPI) 7 >7.5 6.4 >7.5 6.6 >7.5 >7.5 >7.5 Value for Money- Businesses (KPI) 6.3 7.5 5.5 7.5 5.7 7.5 7.5 7.5 Recreation & Culture 8 7.5 7.7 7.5 7.7 7.5 7.5 7.5 Built Environment 7.5 7.5 6.7 7.5 6.6 7.5 7.5 7.5 Infrastructure Management 7.2 7.5 7.0 7.5 6.7 7.5 7.5 7.5 Environmental Management 7.2 7.5 7.0 7.5 6.8 7.5 7.5 7.5 Economic Development 6.8 7 6.2 7.1 6.2 7.2 7.3 7.5 Council 6.6 7.5 6.2 7.5 6.3 7.5 7.5 7.5 Customer requests resolution effectiveness
- - 9.8 10 10 10 10
Overall Community Wellbeing Perception (KPI)
7.1 7.5 7.1 7.5 7.5 7.5 7.5
Budget 2008-2009 Plan for the Future Continued
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vi. KRA: Social Belmont
The Social Belmont key result area is about achieving outcomes for the residential community.
Belmont is a progressive, modernising City that has:
• well developed parks and play areas,
• employment opportunities,
• proximity to the Perth Central Business District,
• river foreshore, and
• a modern shopping centre.
The residential population is forecast to grow significantly. Changing demographic characteristics – ranging from the aging population to the rise of single-person households – requires planning that ensures all sectors of the population can find homes and facilities that meet their needs and can access needed services.
Our objectives for this key result area are to:
• Ensure that the community has access to the services and facilities it needs,
• Develop community capacity and support community groups,
• Enhance the sense of community and the image of Belmont as a great place to live, and
• Achieve an environment in which residents are safe, and feel safe.
Through a process of community engagement, the following plans have been produced in order to meet the social objectives.
o Community Wellbeing Plan
o Disability and Access Inclusion Plan,
o Crime Prevention Plan,
o Volunteer Management Plan,
o Local Housing Strategy, and
o Youth Services Plan.
The new Town Planning Scheme for the City is under preparation and this provides an opportunity to implement actions designed to meet the social objectives.
Budget 2008-2009 Plan for the Future Continued
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Social Belmont Measures
TARGETS 2005-06 2006-07 2007-08 2008-09 2009-10 INDICATORS
Actual Target Actual Target Actual Target Target Target
LEISURE & RECREATION
Hectares of Public Open Space per 100 Capita
8.35 >3.36 7.11 >3.36 >3.36 >3.36 >3.36
Annual attendance at Oasis 539,874 529,956 568,817 >500,000 >500,000 >500,000 >500,000 No. of people engaged in organised sport
1,421 1,423 1,589 >1,400 >1,400 >1,400 >1,400
No. of juniors in organised sport
1,501 1,497 1,800 1,508 1,519 1,530 1,541
LIBRARY
Resident satisfaction with library services
8.4 8 8.1 8 7.8 8 8 8
No. of library visitors 134,235 168,000 130,201 168,000 168,000 168,000 168,000
COMMUNITY SAFETY
Total crime rate (offences per 1,000 pop)
222 261 337.1 274 288 302 288
Perception of anti-social behaviour
6.2 7.5 6.1 7.5 6.2 7.5 7.5 7.5
Perception of community safety
6.7 7.5 6.5 7.5 6.4 7.5 7.5 7.5
COMMUNITY CAPACITY
No. of registered volunteers engaged in Council’s services and programs
127 120 112 122 124 127 130
Budget 2008-2009 Plan for the Future Continued
71
OBJECTIVE: COMMUNITY ACCESS TO SERVICES & FACILITIES STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Implement Leisure Plan Implement Leisure Plan Achievement of Milestones
Jun 2008
Develop a cyclical refurbishment plan for leisure and recreation facilities in accordance with the Asset Management Plan.
Completion of plan and approval of Council by Dec 2008
Completion of plan and approval
of Council
Dec 2008
Progress through the Project Management Framework to develop a multiuse facility
Completion of Re-developed Forster Park Facility
Ongoing progress to completion
Dec 2011
Provide and facilitate leisure and recreation programs and facilities that meet the needs the community
Review Land and Facility use of all areas of 400 Abernethy Road (Belmont Sports & Recreation Centre / Gerry Archer Athletic Centre )
Completion of Review Completion of review
Dec 2009
Provide, or facilitate access to, services and facilities required by seniors and other ‘in need’ community members.
Coordinate the project planning and implementation of the Civic Centre revitalization project
Progress towards finalisation of strategy
Steady incremental
progress over three years
Apr 2010
Develop a Corporate Mentoring Program using City of Belmont staff and community members to establish a mentoring relationship with at-risk young people.
Project funded and completed Completion of project
Dec 2008
Develop a pilot Alternative Education Program based at the Youth Centre in collaboration with Belmont City College and community businesses.
Project funded and completed Completion of project
Dec 2008
Review youth strategies and programs
Completion of report for Council consideration by June 2008
Completion of report for Council
consideration
Jun 2008
Review the needs of at-risk youth and facilitate specialist service providers
Completion of comprehensive report for Council consideration by June 2008
Completion of comprehensive
report for Council consideration
Jun 2008
Assist youth in their positive self-development in the community
Maintain an effectively resourced Youth and Family Services Centre to achieve functional community integration of at-risk client groups.
Customer service satisfaction level via customer survey
4.5 out of 5 Annually
Budget 2008-2009 Plan for the Future Continued
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STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Maintain effective aboriginal liaison process
Numbers of aboriginal clients Increase proportion of
Aboriginal client contacts
Annually
Continue to provide early childhood programs through the library.
Attendance levels of children to childhood programs
1,560 attendees Annually
Assist families in child care and development
Implement strategies outlined within the Disability Access and Inclusion Plan
Strategies implemented Successful implementation of
2007/08 strategies
Jun 2008
Engagement of the wider community through Art and Cultural projects and events
Develop a calendar of activities to engage the wider community in Art and Culture
Deliver 5 programmes
/events
2007/2008 Financial Year
Promote Art and Culture and community engagement through the Arts
Develop a Cultural Plan to provide direction for the implementation of programs and services in Art and Culture for the community.
Develop a Cultural Plan Completion of Plan
Jun 2008
Develop Public Art within the City of Belmont
Delivery of successful Public Art projects
Deliver 1 Major project
Annually
Undertake Aboriginal Art project within the City
Project funded and completed by
Dec 07
Project funded and completed
Dec 2007 Promote the development of public art to enhance the culture of the district
Within Master Plan for Art, develop an Arts Strategy & Art Portfolio of completed projects in the City
Master Plan for Public Art completed
Project funded and completed
Feb 2008
Budget 2008-2009 Plan for the Future Continued
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OBJECTIVE: DEVELOP COMMUNITY CAPACITY AND SUPPORT COMMUNITY GROUPS STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Continue to provide Club Management development training
Number of training opportunities provided
Minimum of 4 per annum
Annually
Assist qualifying community groups in acquiring capital grant funding.
Maintain Council policy and adequate budget provision
Maintain Council policy and
adequate budget provision
Annually Assist clubs and community groups to provide services and facilities
Research project on efficient use of facilities
Completion of report to Council by Dec 07
Completion of report to Council
Dec 2007
OBJECTIVE: ENHANCE THE SENSE OF COMMUNITY AND THE IMAGE OF BELMONT AS A GREAT PLACE TO LIVE
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Promote the City of Belmont as a desirable place to live
Continue to market the facilities and services that are available in Belmont
Community satisfaction measured annually
> 7.5 Annually
Continue to Develop a "Sense of Community"
Provide and market Community Events in Council Parks and other facilities throughout the City
Number of major Community events per annum
Minimum of 5 major events
Annually
OBJECTIVE: ACHIEVE AN ENVIRONMENT IN WHICH RESIDENTS ARE SAFE AND FEEL SAFE
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Implement Community Safety and Crime Prevention Plan
Implement Action Plans developed through the crime prevention planning process.
Implement Crime Prevention Action Plans
All plans implemented
Various
Maintain Local Emergency Management arrangements
Engage a consultant to complete the Emergency Risk Management Process for the City of Belmont and the Town of Victoria Park for their combined Local Emergency Management Arrangements.(Funded through the Commonwealth's Local Grants Scheme)
Completion of Emergency Risk Management Process
Successful completion of
project
Jun 2008
Budget 2008-2009 Plan for the Future Continued
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vii. KRA: Business Belmont
Business is a major feature of the City – contributing to the economy and employment on a City and metropolitan area scale.
The Business Belmont key result area is about achieving outcomes for the business community, including attracting greater business investment.
A broad range of areas of opportunity exist for business and employment growth including:
• growth of home-based businesses within the residential areas of the City,
• regional co-development with other local governments who together possess greater attractors to business than one area alone., and
• the growth of aeronautical and non-aeronautical business at the airport.
Our objectives for this key result area are to:
• Maximise business development opportunities within the City,
• Maximise the community’s employment and skills capacity,
• Maximise the regional benefits to the City, and
• Achieve and maintain an image of Belmont as a great place for business.
Business Belmont Measures
* Data required for the ‘Number of jobs’ Indicator is obtained from the Australian Bureau of Statistics ‘Journey to Work’ data which has not yet been finalised
TARGETS INDICATORS 2005-06 2006-07 2007-08 2008-09 2009-10
Actual Target Actual Target Actual Target Target Target
Number of jobs per resident labour force
2 2 N/A* 2 2 2 2
Business confidence 7.9 7.5 8.0 7.5 7.2 7.5 7.5 7.5 Image (business satisfaction with the image of the City) (KPI)
6.6 >7.5 6.8 >7.5 6.3 >7.5 >7.5 >7.5
Business awareness of City’s promotional material
6.2 7.5 6.5 7.5 6.2 7.5 7.5 7.5
Positive to Negative press ratio
9.32 >=9 9.96 >=9 >=9 >=9 >=9
Budget 2008-2009 Plan for the Future Continued
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OBJECTIVE: MAXIMISE BUSINESS DEVELOPMENT OPPORTUNITIES WITHIN THE CITY
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Promote the City as a place to do business
Production of Belmont Business Talk, Opportunity Profile, web page, statistical reports, press releases and other promotional documents
At least two new publications,
press releases or business
networking events every three months
Ongoing
Facilitate the effective interpretation and use of the Town Planning Scheme by business
Continuation of Business Advisory Group structure, stakeholder meetings and one on one meetings as and when appropriate
Yes Ongoing
Research the drivers that Commercial Developers take into consideration when choosing a location
Research conducted Research conducted
Dec 2008
Encourage industrial/commercial sector growth through effective rating practices
Growth in Rate income from Industrial & Commercial sector
Achieve growth in rate income,
whilst keeping the 'Rate in the $'
below CPI
Annually
Ensure businesses are aware of opportunities within the City of Belmont
Number of educational/stakeholder functions conducted
3 Annually
Contribute to the development of regional initiatives to be undertaken by the EMRC
Active involvement with EMRC activities through representation, agenda and report input and provision of local information
Yes Ongoing
Advise/support businesses seeking information on locating in Belmont
Preparation of Property Alerts, appropriate referral of prospective businesses to developers / estate agents, assistance with understanding the TPS
Yes Ongoing
Attract and support high-quality high employment businesses to the City of Belmont
Undertake actions to develop and promote an agreed, positive identity for the Mixed Business Area
Progress towards establishing a shared positive identity for the Mixed Business Area and actions taken to promote the area
Yes Ongoing
Pursue the business and tourism development of the Airport to the best advantage of the community.
Pursue the construction of an alternative road access to the Domestic Terminal from Tonkin Highway to remove the traffic black spot at Brearley Avenue and allow for the redevelopment of the Redcliffe area.
Commitment from the Westralia Airports Corporation (Perth Airport) and the State Government
Commitment from the Westralia
Airports Corporation and
the State Government
Ongoing
Budget 2008-2009 Plan for the Future Continued
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OBJECTIVE: MAXIMISE THE REGIONAL BENEFITS TO THE CITY
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Develop a regional plan to attract businesses, investment, tourism and employment opportunities
Contribute to the development of regional tourism plans and projects
Contribute to the development of EMRC led regional plans to support tourism potential
Yes Ongoing
OBJECTIVE: ACHIEVE AND MAINTAIN AN IMAGE OF BELMONT AS A GREAT PLACE FOR BUSINESS
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Promote the City Implement the City's new 3 - 5 year Marketing Campaign 'Creating Opportunities'
Implement the City's Marketing Campaign 'Creating Opportunities'
Creating Opportunities
campaign implemented
Sep 2007 - Sep 2012
Implement Communication Plan to ensure effective communication of local issues.
Implement Communication Plan
Communication Plan implemented
Nov 2008 Provide effective management of, and communications with, the community and other stakeholders
Review Stakeholder Management process to improve monitoring and reporting of information
Review Stakeholder Management Process
Stakeholder Management
Process reviewed
Aug 2008
Budget 2008-2009 Plan for the Future Continued
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viii. KRA: Natural Belmont
Overview The Natural Belmont key result area is about achieving sustainable outcomes for the natural environment and for the community. It includes natural resources, parkland, the Swan River and foreshore.
There are substantial pressures on the green environment, and opportunities for improvement. These include:
• Pollution: A large variety of sources and types of pollution are associated with the range of land use practices (industrial, commercial, airport, reserves, residential, horse stables).
• Restricted Scheme Water: With dams at less than 41% capacity, and demand forecast to double by 2020, greater restrictions on the use of scheme water are inevitable – more efficient consumption is required.
• Over-used Ground Water: Reduced rainfall in recent years has reduced the recharge of the groundwater aquifers. Over-abstraction has caused a reduction in the quality and volume available for sustainable usage. Potential sources of groundwater pollution in the Belmont area include nutrients, hydrocarbons and industrial discharge.
• Under-utilised Stormwater: With tighter scheme water restrictions, stormwater should no longer be seen as waste product, but as a resource with value. There is potential to increase the drainage capacity to utilise additional stormwater for irrigation purposes.
• Reduced Biodiversity: Due to Belmont’s highly urbanised nature, biodiversity levels throughout the City are relatively low. There are opportunities to increase biodiversity through the development of biodiversity corridors and the revegetation of existing bushland, public open space, road reserves, private property and foreshore areas.
• Parks and open space: The City’s 310 hectares of local and regional public open space exceeds the current 10% open space standard. Reductions in available water will require new management strategies for the 164 hectares that are irrigated.
• Foreshore: The foreshore suffers from erosion of riverbanks and increasing infrastructure, toxic algal blooms (due to high nutrient levels in stormwater discharge), litter from boats and other users and sometimes anti-social behaviour.
The natural environment will be accessible to the community, consistent with environmental management practices. Further degradation of natural assets must be minimised and Council’s own demands upon natural resources must be reduced.
Our objectives for this key result area are to:
• Protect and enhance the quality and amenity of our natural environment,
• Minimise pollution of the environment,
• Use and manage our water resources in a sustainable manner, and
• Increase community and staff capacity to better protect and manage the natural environment.
Budget 2008-2009 Plan for the Future Continued
78
Natural Belmont Measures
TARGETS INDICATORS 2005-06 2006-07 2007-08 2008-09 2009-10
Actual Target Actual Target Actual Target Target Target Area of biodiversity (Ha) 22 22 24.7 23 24 25 27 Waste to landfill (tonnes per annum per capita)
0.53 0.54 0.51 0.53 0.52 0.51 0.50
Business awareness of conservation & environmental management (%)
6.5 >7.5 6.6 >7.5 6.1 >7.5 >7.5 >7.5
Community awareness of conservation and environmental management (%) (KPI)
7.2 >7.5 7.0 >7.5 6.8 >7.5 >7.5 >7.5
Budget 2008-2009 Plan for the Future Continued
79
OBJECTIVE: PROTECT AND ENHANCE THE QUALITY AND AMENITY OF OUR NATURAL ENVIRONMENT
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Parks and Gardens annual maintenance plan
Annual survey of Parks and Gardens service provisions conducted.
Annual Survey conducted
Annually Maintain public open space in accordance with the needs and expectations of the community.
Review Public Open Space Completion of Review Completion of Review
Jun 2008
Implement the Environment Plan
Undertake staged implementation of Environment Plan
Successful implementation of Environment Plan
Implemented as per schedule
Ongoing
OBJECTIVE: USE AND MANAGE OUR WATER RESOURCES IN A SUSTAINABLE MANNER
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Reduce scheme water use by Council and the community, and improve the quality of water being discharged to the environment.
Assess and implement options for improving corporate and community scheme water conservation and storm water quality with respect to the ICLEI Water Campaign.
Achievement of milestones Achievement of milestones as
part of the ICLEI Water
Campaign
Milestone 3 - 2006/07,
Milestone 4 - 2007/08,
Milestone 5 - 2008/09
Budget 2008-2009 Plan for the Future Continued
80
ix. KRA: Built Belmont
Overview Built Belmont positively contributes to the quality of life of residents, the image of the City, the amenity of the City. It comprises:
• Public infrastructure (eg roads, footpaths, rights-of-way, street lighting, drainage, parks, bushland),
• Public facilities (eg Council’s buildings for community use), and
• Private residential & commercial property.
The impact of any problems in the built environment can be substantial. For instance, poor quality development lowers standards, is less likely to attract owner-occupiers, limits investment in redevelopment and affects the image of the City.
Key issues for the planning management of the built environment include:
• Balanced town planning and development that encourages a choice of residential and business development to suit the needs of a balanced community,
• Streetscapes that are attractive, add to the amenity and functionality of the City enhance property values, improve or protect the viability of local shopping precincts and contribute to the wellbeing of the community,
• Renewal of urban areas and the encouragement for to the upgrading and compatible redevelopment of the City,
• Transportation routes that meet the needs of residential and business users, are safe and minimise cost to the community, and
• Equitable implementation of State Government policies in a way that enhances the City.
Our objectives for this key result area are to:
• Achieve a planned City that is safe and meets the needs of the community,
• Accomplish urban renewal of designated areas to meet the changing needs of the community,
• Maintain public infrastructure in accordance with sound economic principles, taking into account the community’s needs & expectations, and
• Provide and maintain safe transport infrastructure at lowest whole-of-life costs.
The new Town Planning Scheme for the City is under preparation and comprises several strategy documents as follows:
• Business Strategy,
• Local Commercial Strategy,
• Local Housing Strategy,
• Public Open Space Strategy,
• Heritage Strategy, and
• Transport Strategy.
The implementation of these strategies through the new Town Planning Scheme will directly influence the achievement to the Built Belmont objectives.
Budget 2008-2009 Plan for the Future Continued
81
Built Environment Measures
TARGETS INDICATORS 2005-06 2006-07 2007-08 2008-09 2009-10
Actual
Target Actual Target Target Target Target
INFRASTRUCTURE ASSETS
Ratio of annual investment vs depreciation 1.96 >1 1.71 >1 >1 >1 >1 Average age of building assets (years) <20 <25 20.22 <25 <25 <25 <25 Asset Management Plan implementation (%) 0 0 40 50 100 100 100
TRAFFIC
No. of serious accidents 43 43 60 40 38 36 35 No. of reported accidents 1,108 1,108 1,263 1,100 1,050 1,000 950 85th percentile speeds on specified roads – 50 kph 58 50 55.75 50 50 50 50 85th percentile speeds on specified roads – 60 kph 63 60 62.4 60 60 60 60
Budget 2008-2009 Plan for the Future Continued
82
OBJECTIVE: ACHIEVE A PLANNED CITY THAT IS SAFE AND MEETS THE NEEDS OF THE COMMUNITY
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Review the Town Planning Scheme to consider:• the housing choice needs of the community (including inner-city living recognising demographic trends) through statistical analysis, match dwelling type and lot area with population and aged profiles.• the requirements for business success and growth• the attraction of the regional centre compassing the mixed business area of Central Belmont.• the revitalisation of neighbourhood shopping centres• the entertainment & night-life needs of the community• the trend towards inner-city living• increasing population densities in accordance with policies of the Western Australian Planning Commission – ‘Network City’ and ‘Liveable Neighbourhoods’ publications • building design guidelines (eg for environmental and adaptable design)• crime prevention through design of the built environment (incl. natural surveillance)• re-development of Cloverdale• Work with Homeswest to ensure that the proportion of public housing toprivate housing in any part of the City does not exceed 1:9• The amount, distribution and usage of public open space
Adoption of the Town Planning Scheme by the Minister for Planning & Infrastructure
Adoption of the Town Planning Scheme by the
Minister for Planning &
Infrastructure
Feb 2008
Town Planning Scheme finalised
Finalisation process complete TPS finalised Feb 2008
Develop a visual model of new TPS as adopted by Council
Visual model of TPS developed
Visual model available
Feb 2008
Revise the Town Planning Scheme to reflect current and emerging needs
Advertise New Town Planning Scheme
Advertise New Town Planning Scheme
Completion of advertising
Dec 2008
Budget 2008-2009 Plan for the Future Continued
83
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Complete a review of the City’s existing Housing Strategy and location of facilities based on the principles of Liveable Neighbourhoods and the draft Network City Planning Strategy.
Preparation of a report to Council
Report submitted to Council
Dec 2007 Encourage a wide choice of residential development (housing choice) to suit the needs of a balanced demographic profile and to satisfy the social economic and environmental needs of the community.
Undertake Phase II of research study into the social impact of Homeswest housing levels within Cloverdale, Redcliffe, Belmont and Rivervale
Research study completed Completion of Study
Dec 2008
OBJECTIVE: ACCOMPLISH URBAN RENEWAL OF DESIGNATED AREAS TO MEET THE CHANGING NEEDS OF THE COMMUNITY
OBJECTIVE: MAINTAIN PUBLIC INFRASTRUCTURE IN ACCORDANCE WITH SOUND ECONOMIC PRACTICES, TAKING INTO CONSIDERATION THE COMMUNITY’S NEEDS & EXPECTATIONS
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Asset Management Plans complete by September 2008
Asset Management Plans complete
Plans complete Sep 2008
Implement Asset Management Plans for all asset Categories to Annual Budget Cycle.
Successful implementation Plan Complete Ongoing
Commence implementation of Council adopted Asset Management Strategy
Implementation of a computer based Asset Management Information System.
System implemented Successful implementation
Jun 2009
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Conduct research to determine which factors stimulate Town Centre vibrancy. Include a high level of Stakeholder engagement.
Research conducted Research conducted and
analysed
Dec 2008
Encourage the upgrading and compatible redevelopment of the City. Prepare Structure plans for
special development areas Structure plans complete for Areas 6 & 8
Structure plans complete for Areas 6 & 8
Jun 2008
Maintain and review the Municipal Heritage Inventory
Completion of review Dec 2007
Completion of review
Dec 2007 Recognise and protect areas of historical significance.
Explore options on recording the History of Belmont
Project funded & completed by 2008/2009.
Project funded & completed
Jun 2009
Budget 2008-2009 Plan for the Future Continued
84
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME Present a Business Case to Council for the staged redevelopment of the City's entry statements
Programme developed Stage 1 included in 2008/09 budget
Apr 2008
Present a Business Case to Council for the staged redevelopment of the City's five main shopping centres
Programme developed Successful implementation
Apr 2008
Present a Business Case to Council for the upgrading of Streetscape infrastructure components
Programme developed Stage 1 included in 2008/09 budget
Apr 2008
Submit funding applications to Office of Energy for underground power projects
Application made to Office of Energy when available
Successful Funding
Ongoing
Full and detailed investigation of the identified project areas as detailed in underground power strategy
Completion of Phase 1: Investigation
Successful completion of
Phase 1
Mar 2008
Develop budget strategies for the City to fund underground power projects from successful Office of Energy submissions
Completion of Phase 2: Budget Strategies
Determination of workable budget
strategy
Jun 2008
Develop and implement a planting programme as a result of the Street Tree Audit
Programme developed Successful implementation
Apr 2008
Implement the Streetscape Strategy
Implement a local shopping precincts improvement program
Design, delivery or oversight of targeted projects
Yes Ongoing
OBJECTIVE: PROVIDE AND MAINTAIN SAFE TRANSPORT INFRASTRUCTURE AT LOWEST WHOLE-OF-LIFE COSTS
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Redevelop major transport routes to enhance the economic viability of the City.
Secure a commitment and timetable from the State Government
These regionally significant projects are promoted by the City at every opportunity.
Yes Ongoing
Provide non-vehicular transport routes
Determine potential pedestrian conflict areas (schools, shopping centres etc) and develop a program to provide necessary paths
Program submitted for funding in 2008/09 budget
Program submitted for
funding in 2008/09 budget
Mar 2008
Budget 2008-2009 Plan for the Future Continued
85
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Provide a comprehensive cycle path system that is integrated into the Perth Bicycle Network.
Complete an evaluation of existing network & identify areas that require a new cycleway or shared use paths
Evaluation Completed
Sep 2008
Provide a comprehensive footpath network to key destinations
Complete an evaluation of existing network & identify areas that require new footpaths
Evaluation Completed
Sep 2008
Develop and Implement Comprehensive Bike Plan that compliments the City's existing path network and considers future requirements. Development finished June 2008, Implementation completed by 2013.
Development and Implementation of Bike Plan.
Development Phase completed
Jun 2008
STRATEGIES FOR BELMONT – THE ORGANISATION
x. KRA: Business Excellence
The Council and Management believe that for the community to receive best value from their local government, the organisation must achieve an exemplary level of business excellence. The philosophy of excellence is far reaching and includes:
• customer service,
• financial management,
• environmental management,
• organisational sustainability, and
• effective and efficient processes.
The City has embarked upon a journey of quality assurance to ensure that processes are in place to provide the community with confidence in the City’s activities.
Our objectives for this key result area are to:
• Achieve excellence in the management and operation of the local government activities,
• Ensure internal processes support a positive image of Belmont,
• Apply sound and sustainable business management principles,
• Assist elected members to be effective,
• Maximise organisational effectiveness, and
• Operate sustainably.
Budget 2008-2009 Plan for the Future Continued
86
Business Excellence Measures
TARGETS INDICATORS
2005-06 2006-07 2007-08 2008-09 2009-10
Actual Target Actual Target Target Target Target
FINANCE & ASSET MANAGEMENT
Current ratio 1.46 >1 1.57 >1 >1 >1 >1 Autonomy rate (%) 35 47 56.65 47 47 47 47 Rate of return on land assets (%) 19.61 4.5 22.12 4.5 4.5 4.5 4.5 Adequacy of reserves (%)* 98.4 100 96.78 100 100 100 100 Debt ratio (%) 5 10 4.49 <10 <10 <10 <10 Total Expenditure per Ratepayer ($) 3,054 >3,000 2,983 >3,000 >3,000 >3,000 >3,000 Ratio of capital to operating expenditure (%) 41 72 44.11 72 72 72 72 Outstanding rates ratio (%) 3 2.5 2.66 2.5 2.5 2.5 2.5 Average debtor days 13.5 30 17 30 30 30 30 Return on investments 6.3 >6 6.58 >6 >6 >6 >6
HUMAN RESOURCE MANAGEMENT
Labour force establishment level 179 180 184 180 180 180 180
Workers Compensation Claim Frequency Rate
62 62 51.7 62 62 62 62
Lost Time Injury Frequency Rate 9.8 10 21.7 10 10 10 10 Overall Employee Opinion score (%) 78 >80 79.8 >80 >80 >80 >80 Employee turnover (%) 21 16 21.78 18 16 15 14 Unscheduled absence rate 4 <5 3.51 <5 <5 <5 <5
ENVIRONMENTAL MANAGEMENT
Corporate greenhouse gas emissions Corporate scheme water consumption 4,646 5,110 4,414 4,897 4,684 4,471 4,258
RISK MANAGEMENT
% of audits undertaken against plan 0 100 100 100 100 100 100
Budget 2008-2009 Plan for the Future Continued
87
Business Excellence Measures (cont.)
* Adequacy of reserves which have an identified value are 100% as indicated in the table. The balance of reserves adequacy is dependent upon target values being determined through the development of an asset management plan and other reserve strategies.
BUSINESS MANAGEMENT SYSTEM
ABEF self-assessment score (KPI) 354 350 578.3 450 550 650 750 % Business Improvement Requests completed within the target timeframe
33 100 43 100 100 100 100
PROCESSING
Planning applications within statutory time limit (%)
100 100 77.5 100 100 100 100
Building applications within statutory time limit (%)
100 100 97 100 100 100 100
COUNCILLOR SUPPORT
Councillor satisfaction with support 5.68 >5.6 5.75 >5.6 >5.6 >5.6 >5.6
Budget 2008-2009 Plan for the Future Continued
88
OBJECTIVE: ACHIEVE EXCELLENCE IN THE MANAGEMENT AND OPERATION OF THE LOCAL GOVERNMENT ACTIVITIES
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Quality Council
Implement the Quality Council and establish terms of reference. Monitor and control CIT establishment, internal and external QA audit and training and development for the organisation on BEF and QA.
Quality Council established and trained
Quality Council fully implemented
Jan 2008
Develop divisional plans that support and action the corporate strategic plan
Divisional plans completed by March
Divisional plans completed
by March annually
Enhance the organisational business performance managements systems
% of identified BMS enhancements achieved
80% Annually
Implement Human Resource Strategy
Human Resource Strategy implemented by Dec 07
Human Resource Strategy
implemented
Dec 2007
Review BMS Useability and organisational gateway capability
Survey organisational take up and satisfaction
BMS becomes Organisational
Gateway
Jun 2008
Provide a process for the development of Council-led strategic plans.
Implement 2007/08 strategies as detailed within the Wellbeing Plan
Number of 2007/08 strategies completed
5 Jun 2008
Maintain a safe working environment
Maintain and improve compliance with AS4801
Improve compliance with AS4801
Yes Annually
Implement the Customer charter and the Customer Service Strategy
Recognition under Customer Service Institute awards process
Yes Annually Ensure that community requirements are understood and drive internal policies and processes
Implement internal customer survey process and report as a Divisional performance indicator
Implement internal customer survey process
Survey implemented
Annually
Budget 2008-2009 Plan for the Future Continued
89
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME Benchmark customer and statutory processes against best practice
Undertake detailed analysis and review of all Building Application processes.
Class 10 - February 2008; Class 1 - July
2008; Class 2-9 - December 2008
Annually
Undertake Phase II of the Customer Focus Strategy
Undertake Phase II of the Customer Focus Strategy
Phase II completed
Nov 2008
Identify and analyse the costs of delivery of services with the objective of maximising cost efficiency.
Service costs analysed and actively managed
Analysis Complete
Dec 2008
Introduce and maintain control-charting of key processes
Control charts in active use to monitor processes
Control charts in active use to
monitor processes
Jun 2008
Establish standards for customer service and ensure business processes are efficient, effective, well controlled, and provide effective customer service
Develop innovation and process management strategy
Innovation and process management strategy developed and implementation started
Strategy fully developed
Dec 2008
Develop a Data, Information and Knowledge Management strategy
Complete Strategy Complete Strategy
Feb 2008
Develop appropriate training and awareness programs to achieve a comprehensive use of the electronic records/document management system.
Training completed and evaluated as effective
Yes Ongoing Improve knowledge management and ensure organisational compliance to statutory record keeping obligations
Develop the Dataworks Records Management System to provide a comprehensive centralised records management repository that is universally utilised by all relevant City staff
Minimal use of paper records Yes Ongoing
Budget 2008-2009 Plan for the Future Continued
90
OBJECTIVE: APPLY SOUND AND SUSTAINABLE BUSINESS MANAGEMENT PRINCIPLES
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Develop of a long term financial plan (10 year) linked to the appropriate reserve management, maintenance, capital and building works programs
Benchmarking completed Benchmarking completed
Dec 2007
Implement long-term financial planning
Develop a long-term financial model that includes capital expenditure, operating expenditure, life-cycle maintenance costs and can be used for rates and income modelling.
Model completed and implemented by Dec 07
Model completed and implemented
Dec 2007
Ensure competitive financial performance
Develop benchmark or industry comparison data which compares the City’s financial performance
Benchmarking completed by Dec 07
Benchmarking completed
Dec 2007
Implement an audit and risk management process
Implement fraud control plan Implement fraud control plan by March 2008
Fraud control plan implemented
Mar 2008
Ensure that proposals for new facilities consider multi use.
number of sole use facilities Reduction Ongoing Operate Council’s land and facilities portfolio as a capital efficient investment
Implement the City's Land Asset Management Plan
Preparation of action plans for adoption by Council
Yes Ongoing
OBJECTIVE: MAXIMISE ORGANISATIONAL EFFECTIVENESS
STRATEGY KEY ACTIONS MEASURES OF SUCCESS TARGET TIMEFRAME
Implement a Corporate Leadership Development Strategy
Corporate Leadership Development Strategy approved and implemented
Implement Strategy
Developed by November
2006, implemented by June 2007
Finalise development and implementation of Training Strategy
Training Strategy approved and implemented
Meet 6 monthly targets as per
schedule
Ongoing
Develop human resource benchmark or industry comparison data
Benchmarking report completed by Mar 07
Benchmarking report completed
Jun 2008
Ensure that the capacity and capability of the organisation meets strategic, customer and operational needs
Implement the People Strategy
People Strategy approved and implemented
Meet Quarterly targets as per
schedule
Ongoing