Feedback Canvas - Agile Portugal 2017

A long time ago…in a company far way…

Agile Portugal 2017 | Feedback Canvas | June 2017


Filipa Veiga Tavares

Scrum MasterUX Designer

Carlos Ferreira

Scrum MasterSoftware Developer

Ricardo Fernandes

Product Owner


How do I know that I love my job?

Anyone knows someone that makes a code too hard to understand?



As a developer, how do I know the code doesn´t have bugs?

As a Designer, how do I know the developer understandsall design artefacts so they can implement the feature?

Style Guide by Bi-Bright UX Designers

How do we know the team are in a good level of motivation?

“The Happy Show” by Stefan Sagmeister's on Institute of Contemporary Art's (ICA)

As a Scrum Master, how do I know the teamis doing better this sprint than the last one?

As a UX Designer, how do I know the feature meets both business and client needs?

UX Strategy by Bi-Bright UX Designer

User Storie Mapping by Bi-Bright Software Team

As a Product Owner, how do I know my vision of the product is the correct one?

How do we know the client is satisfied with our product?

Usability Tests by Bi-Bright Software Team

FEEDBACK


"Insanity:doing the same thing overand over againand expecting different results." Albert Einstein


“occurs when outputs of a system are fed back as inputs as partof a chain of cause and effect that forms a circuit or loop”

Andrew Ford, 2010

Feedback

Copyright© 1997 Principia Cybernetica


Image by Vitor Massari

Sprint execution flowP

lan

nin

g DailyMeeting

2 to 4Weeks

Productincrement

Rev

iew

/Dem

o

Ret

rosp

ecti

ve

Learned Lessons and improvements



the stakeholdersdon´t give useffective feedback…



//Card Sorting//Guerrilla Usability Test

//Stakeholder Interview

//Focus Group

//Questionnaires

//A/B Test

//Pair programming

//Code review

//Unit tests

Card Sorting by Bi-Bright UX Designer

Techniques and tools for exchanging feedback

FOR THE PRODUCT

//Kudo Board and Kudo Cards

//Happiness Index

//Suggestion Box

//Feedback Wall, Feedback Boardor Feedback Door

//Feedback 360º

//Feedback Wraps

//Written Feedback

Kudo Board by Bi-Bright Software Team


Techniques and tools for exchanging feedback

FOR THE TEAM

and then we foundthe Feedback Canvas

by Matheus Haddad

FEEDBACK CANVAS

Haddad, Matheus. “Feedback ao invés de avaliação de desempenho”. 2013

Team member

Competence

Strengths Weaknesses Improvement actions

ActivitiesBeginner Apprentice Practitioner Professional Teacher Leader Master


Scrum Master



by Matheus Haddad

FEEDBACK CANVAS

Team member

Competence



Beginner Apprentice Practitioner Professional Teacher Leader Master

Scrum Master


by Matheus Haddad

FEEDBACK CANVAS

Scrum meetings facilitation

Team member

Competence


Activities


Scrum Master


by Matheus Haddad

FEEDBACK CANVAS


Team member

Competence




Scrum Master

Team member

Competence



by Matheus Haddad

FEEDBACK CANVAS




Adaptation of the feedback canvas by Matheus Haddad

FEEDBACK CANVAS



FEEDBACK CANVAS ON SPRINT REVIEW



FEEDBACK CANVAS ON SPRINT RETROSPECTIVE




FEEDBACK CANVAS FOR INDIVIDUAL USE

give us your feedback



FEEDBACK CANVAS

Applicabilityof the tool

Communication

Contents

Filipa Veiga Tavares

Carlos Ferreira

Ricardo Fernandes

Thanks!

Images by UnSplash.com


Feedback Canvas - Agile Portugal 2017

Software

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