FedEx Analysis

7/26/2019 FedEx Analysis

1/17

DIGITAL ANALYTICS

FedEx and Its Business

Intelligence Strategy

Presented By: Group 4


2/17

Introduction

FedEx Corporation is an American gloal courier deli!eryser!ices Company "ead#uartered in $emp"is% Tennessee&

T"e company "as e'panded (rom its original (ocus onground and air)ased ser!ices to include "ome deli!ery

options and a retail di!ision& *+ers ser!ices o( e'press s"ipping% ,PS% Calier Logistics%

Calier Tec"nology and Cariean transportation ser!ices%,oerts -'press etc

Currently involved in trucking, logistics services,

freight forwarding services, air cargo services,express delivery services and transportation services

In April ./01% t"e company reac"ed an agreement topurc"ase its Dutc" ri!al TNT -'press&


3/17

Subsidiaries

FedEx Corporate Services - issues related to sales% mar2eting

and customer ser!ices FedEx lobal !ogistics - calier Logistics and Calier

Tec"nology

FedEx "rade #etwork $Ac#uire To3er Group International andorld Tari+ in .///&

%inko&s Inc' ) (or t"e e'pansion o( retail to t"e general pulic

FedEx S(art )ost $ac#uire Parcel Direct in .//4

.5/%/// employees$ore t"an ../ countries657 aircra(ts and more t"an 871 airports9/%/// motoried !e"iclesDaily 9 million; transactionsCompetitors: *+! Express% )Sand "#" Express

Co(pany info


4/17

BI S"."E/ 0F "+E C01).#/


5/17

BI S"."E/ 0F "+EC01).#/


6/17


7/17

E2.!E#" BI S"."E/ I# "+E#*S"/

T"e main issues t"at dri!e BI initiati!es are Increased gloal operations comple'ity

Lac2 o( !isiility into t"e supply c"ain

Need to impro!e top)line re!enue Increased e'posure to ris2 in t"e supply c"ain


8/17

Cadecs Po3erue tool -'ception)ased reports% suc" as planned)!s&)actual routes% "elp

managers #uic2ly 3"ere t"e mal(unction "a!e een occurred&

Integration o( real)time data pro!ides enterprise)class (orecasting o( deli!ery times%

impro!es asset utiliation and accelerates cas" Eo3&

Fere again% t"e system is easily customiale% so Cadec can add orc"ange data ?elds to "andle a Eeets speci?c needs&

*t"er core (eature en"ancements to Po3erue include: -n"anced scorecard capailities t"at allo3 organiations to grap"icallytrac2 and report on driver and vehicle perfor(ance&

-n"anced mapping and trip replay% 3"ic" o+ers a distincti!ecomination !ie3 o( speed% ,P$ and !e"icle trail on a single screen& Itallo3s Eeet managers to ta2e a !irtual ride)along and drill do3n to !ie3

granular trip detail% including t"e aility to recreate accidents&


9/17

)E2.!E#" BI S"."E/ I# "+EI#*S"/

Detailed monitoring across t"e entire supply c"ain% suc" as on)timedeli!ery

Better understanding o( (uel and accessorial costs at e!ery le!el in supplyc"ain

Detailed e!aluation o( !endor per(ormance o( on)time deli!eries and 3or2order per(ormance&

,e!ie3 !olume o( 3or2 orders y motor carrier and time et3eenassigned and accepted to identi(y 2ey partners% consolidate 3or2load toetter per(orming recei!ers% and impro!e e#uipment utiliation&

T"e aility to drill do3n into s"ipment "istory (or decision)ma2ing andcontinuous impro!ement&

isiility into e!ents t"at impact on)time deli!ery and asset utiliation (or

etter decision)ma2ing and ris2 mitigation&

Insig"t into 3"at dri!es costs and pro?t 3it"in t"e supply c"ain somanagers allocate resources properly and 2no3 3"ere to ma2eimpro!ements&

To update strategy #uic2ly to stay a"ead o( t"e competition&


10/17

)E2.!E#" BI S"."E/ I# "+EI#*S"/

Important aspects o( a usiness intelligencesolution is t"e detailed reporting& Analye loads%

,outes% Carriers%

Boo2ings%

Slotting%

ait times%


11/17

ey Business Dimensions and


12/17

S"ipment $anagement Product NameDescriptionActi!e Status

PromotionCode

ShipmentManagement

S"ipment ID=P>

Product ID =Carrier ID =Customer ID=ondor ID =Branc" ID =Carrier NameCarrier TypeIs Acti!e$ode

Branch

Branc" ID=P>AddressContactNumerBranc"$anager

Customer

Customer ID=P>Customer

NameCustomerTypeAddressContactNumer-mail IDAlert Status


13/17

*t"er Business Dimensions

ServiceLocations

Country

City

Area

Pincode

Active Status

Form Master

Form Name

Form ID

Form Type

Description

Alerts

Alert ID

Alert Type

Description

Alert Name

Distributioncenter

Center ID

Center Name

Center Address

Start Date

Support Center

Center ID

Country

Address

Email ID

Contact Number

Fierarc"y


14/17

Data $ining ApplicationAreas


15/17

BI at


16/17

$APP=$anaging to Ac"ie!e t"ePeople Promise> Impro!ing custmers on t"e p"one

e'perience Fo3 e+ecti!ely an issue is resol!ed

Transportation $anagement y

*racle Deli!ery ,oute Determination

$atc"ing or2(orce 3it" anticipated

3or2


17/17

T"an2Yo

u

FedEx Analysis

Documents

Transcript of FedEx Analysis