Federated Press - Non Profit Governance ModelsWord.doc1101470414
Transcript of Federated Press - Non Profit Governance ModelsWord.doc1101470414
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NONPROFITGOVERNANCE:The Next Generation
evolution of structure and function
Prepared for:
EDERATED PRESS
Ruth R. Armstrong M B A management services Toronto, Ontario 416-691-7302
66 Gln !a"is #rs$nt Toronto O% M4& 1'( November 6, 1998
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NONPROFITGOVERNANCE:The Next Generation
evolution of structure and function
This paper recognizes that governance has been an important aspect of our
nonprofit organizations for over a century. In the recent past as the
environment has changed dramatically and governance has become a focus
of study, an evolution is occurring.
There is no agreement in the field on the best way to structure a board for
effectiveness. There is instead an evolution of diversity of thinking aboutgovernance models, structures and functions.
Four governance models are described within a framework and analyzed to
suggest that choosing a hybrid model to suit an organizations specific
characteristics has merit.
The conflict between theory and practice further reinforces the inadequacy
of theoretical constructs which cannot withstand the reality of human nature,organizational features and environmental pressures. This conflict is
eplored against key success!failure factors for boards.
"hatever hybrid model is chosen, structural forms such as committees,
information, agendas and board meetings must be in alignment with the
boards function, culture and strategy. # discussion of these structural forms
suggests a variety of options to consider.
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Table of Contents
#cknowledgements................................................................$age %
Introduction...........................................................................$age &
'odels of (overnance..........................................................$age )%. $olicy (overnance 'odel.................................$age *
&. +onstituency 'odel.........................................$age -. +orporate 'odel...............................................$age ). /mergent +ellular 'odel..................................$age 0
Tension between Theory and $ractice..................................$age %%1ey 2uccess!Failure Factors......................................$age %&%. 3eadership.......................................................$age %&&. 3egitimacy and $ower.....................................$age %&-. 4ob 5efinition..................................................$age %). +ulture............................................................$age %6
*. +ompetence....................................................$age %. 'anagement of 7oard $rocess........................$age %
2tructure..............................................................................$age %0+ommittees................................................................$age %0Information................................................................$age %0#gendas.....................................................................$age &87oard 'eetings.........................................................$age &%
+onclusion...........................................................................$age &&
9eferences...........................................................................$age &-
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
A#)%O*+&!G&M&%T
I wrote this paper after many stimulating conversations where my assumptions werechallenged and new insights formed.
I would like to thank:
'ichael #rmstrong'arilyn 5umaresq3eslie "right
for their insightful contributions to the thinking behind this paper.
The four models of governance were developed within a dynamic working group chargedwith the task of creating a new governance model for a ;ealth +anada pro
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
%TRO!#TO%
2even years ago only two people registered for a =ork >niversity sponsored workshop on
7oard 5evelopment. Today, workshops on governance are oversubscribed, consultants
are being hired at a furious rate to work with boards, and publications about governance
are proliferating.
?onprofit organizations and their boards have been part of the +anadian landscape for
over a century. The focus on governance as a field of study however is recent. #s all our
systems are undergoing radical change, nonprofit governance too is evolving.
This paper eplores four models of governance, tension between the theory and practice
of governance, and the structures that support governance.
>nderstanding boards has evolved from eploring grassroots citizen participation in the
nonprofit board room to studying more sophisticated governance roles.
The last few decades have seen management boards fulfilling dual governance and
management roles as nonprofit organizations have become established. The boards focus
has been to build the organizations foundation and strength. @ften management skills
were not available or affordable to a growing organization. In these situations, board
members also offered their volunteer skills in a management capacity. 7oard members
did double duty.
@rganizations Astaff and budgetsB have grown and management skills have been hired.
7oards often became Aand some still areB working boards offering skills Aaccounting,
personnel, programB to supplement limited staff resources. #t the same time, boards
fulfilled their governance role by developing policies at all levels. $olicies and issues
however were usually brought to the board by the chief eecutive officer.
7oards and chief eecutive officers worked together according to agendas driven by the
chief eecutive officer. #gendas were generally concerned with the health, function and
growth of the organization. #n internal focus to ensure the continuation and survival of
the organization was paramount.
This internal organizational orientation began to shift and epand to include an eternal
focus in response to a drastically changing nonprofit environment. "hen author 4ohn
+arver published his book Boards that make a difference in %008, boards of directors
were receptive to a new view of their roles and responsibilities. This new view was
timely because of the eternal pressures nonprofit organizations were facing. The policy
governance model has become a dominant model of governance in the %008s.
contd...
Ruth Armstrong, VISION Management Serv!es "
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
The policy governance roles of a nonprofit board include:
/stablishing the vision, mission and strategic directionsC
$roviding fiscal and legal oversight AaccountabilityBC
2electing, evaluating and terminating Aif necessaryB the chief eecutive
officerC
3inking to the eternal community through a variety of stakeholdersC
5eveloping and generating necessary resourcesC
/nsuring appropriate management systemsC
#ttending to board selfDmanagement through continuous evaluation and
improvementC
#dvocating on behalf of the organization and its mission.
In order for a board to undertake this impressive array of epectations, a policy
governance board understands that its policyDmaking role is at a strategic, not operational,
level. Furthermore the board must develop and publish a comprehensive set of policies to
ensure continuity. The written record of a boards policies serves to provide consistent
direction for the organizations values and work as well as clear limitations to the chief
eecutive officers authority.
The inventory of roles noted above are at times an overwhelming challenge. 7oard
members as volunteers generally have limited time for and understanding of theorganization, are diverse in their skills and perspectives, and are continually coming and
going. They often struggle to fulfill their roles. +hief eecutive officers wonder if this
concept of governance is practical as they invest much of their time in helping their
boards carry out their responsibilities.
'any sectors and disciplines are reDdefining themselves. 7oards face a similar challenge.
Fortunately, the nonprofit sector has been known for its ability to innovate.
This paper eplores the evolution in governance models, structure and function. It
highlights the tension between theory and practice. The paper also suggests variousstructural vehicles to support governance.
Ruth Armstrong, VISION Management Serv!es #
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
MO!&+ O/ GO&R%A%#&
# framework of four models of governance Asee Figure %B was developed by the
(overnance "orking (roup%
charged with recommending a model of governance to fit anewly created multiDstakeholder network organization.
The groups eploration of the literature and their own breadth of eperience in the
nonprofit field support the assumption that there is no one best way of designing
governance. Indeed a hybrid approach A#rmstrong, %00B offers the fleibility and
adaptability needed in todays turbulent environment.
The four governance models presented below are positioned along two dimensions
outlining key features in our nonprofit organizations. @ne dimension identifies stability
and innovation as an orientation. This orientation is often dependent on an organizationslife cycle stage, culture and environment.
The second dimension accounts for the unitary or pluralistic reality of a single
organization in contrast to an organization comprised of a network of stakeholders and!or
organizations.
/ach of these models is described in more detail below.
Fiure !: Four "odels of Non#ro$t Governance
Unitary Vision
Stability
Polic%Governance"odel
Cor#orate"odel
Innovation
Constituenc%"odel
E&erentCellular
"odel
Pluralistic Vision
% Governance $or%in& Grou' Co(Authors:Ruth Armstrong, Vision Management ServicesPat Bradshaw, York UniversityBryan Hayday, InnovActioni! Rykert, Bui"ding #$$ective #"ectronic Strategies
Ruth Armstrong, VISION Management Serv!es )
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
1. oli$ Go"rnan$ Mol
The $olicy (overnance 'odel clearly distinguishes between the leadership roles
of board and chief eecutive officer A+/@B. The board role is one of stewardship
on behalf of its communities. In order to fulfil this role, the board focuses on thevision, mission, values and strategic priorities of the organization, ensures a
responsiveness to community stakeholders and empowers staff to carry out the
mission within established limitations. The +/@ provides operational leadership
in managing the organization in fulfilling its mission. The board monitors and
evaluates +/@ performance according to its policies.
The board governs the organization by articulating and documenting broad policies
in four areas:
%. /nds E The focus is on outcomes and results rather than on means Aa staffresponsibilityB. /nds include the organizations vision, mission, values and
strategic ob
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
officer. contd...
Ruth Armstrong, VISION Management Serv!es +
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
The board engages in systems activities by scanning the
environment, becoming familiar with Gbig pictureH issues as well as
ma
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
specific constituents.
contd...
Ruth Armstrong, VISION Management Serv!es -
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
This model features centralized decisionDmaking with decentralized input. The
time consuming quality of full consultation on ma
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
The vision often loses focus and commitment by the board as board
members turn over and other constituency interests come in.
+onflict which is a natural and common feature of a multiDinterestgroup does not always get resolved and can damage board
relationships.
"ith representative interests and positions, there is a tendency to
pursue selfDpreservation rather than shared interests which slows
down any change to the status quo.
The model generally requires some form of memorandum of
understanding that must be renewed regularly to keep it in force.
3. #ororat Mol
The +orporate 'odel is often referred to as the business model of governance.
"ithin this framework, there is a particular emphasis on efficiency and
effectiveness measures which focus the organization to achieve a maimum return
on its investments. In this model, there is an eplicit recognition of stakeholders
selfDinterest. 9ewards are clear and there is a dominant culture which epects the
survival of the fittest.
The +orporate 'odel maintains a constant market orientation to find opportunities
and competitive advantage. 'ore often than not, longDterm corporate plans aredriven by an annual focus which emphasizes a short time horizon and a relative
immediacy of return, versus a longerDterm perspective and vision. Innovation is
recognized as an opportunity to leverage proprietary gains. 'arket share and
niche dominance are highly valued.
Investors in the organization are proportionately represented in its governance
through a shareholder structure which elects the board of directors. The chair of
the board of directors often acts as the chief eecutive officer of the organization,
and it is common to find the board working at the levels of ends, means and
limitations policies as a focus for the work of the board and its subsequentdirection to the organization.
The positive features of this model when it is working effectively are:
$articipants efforts are clearly focused on the business of the
organization.
contd...
Ruth Armstrong, VISION Management Serv!es !/
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
The organizational culture eplicitly emphasizes efficient and
effective work processes.
There is a widespread sensitivity to any businessDrelated changes inthe marketplace.
3eadership and resources are allocated to recognize and readily
adopt best practices.
The down sides of this model, particularly for nonprofit organizations, are:
# disproportionate focus on bottomDline returns to one organizationdoes not ensure focused attention on common marketplace interestsor changing social conditions.
The consideration and quality of interDorganizational partnerships are
measured by returns to specific investors and not to the collectivebenefit generated for consumers.
7roadDbased societal needs are often discounted. 2ystemic social and community changes do not lend themselves to
short time horizons for organizational business plans. There is no particular incentive for innovation on behalf of public
gain.
4. &mrgnt #llular Mol
The /mergent +ellular 'odel is characterized by continuous, efficient innovation.This model is evolving from the network form which allows for fleibility andresponsiveness to information, but does not eplicitly support adaptions inorganizational form to support the creation and sharing of knowledge resultingfrom new information.
+ellular organizations are made up of cells AselfDmanaging terms, autonomousbusiness unitsB that can operate alone and can also interact with other cells toproduce a more potent and competent business mechanism. It is this combinationof independence and interdependence that allows the cellular organizational form
to generate and share the knowDhow that produces continuous innovation Afrom'iles, et al, %006B. >nderstanding chaordic organizations and selfDorganizationprovide more information on key characteristics of this new model.
contd...
Ruth Armstrong, VISION Management Serv!es !!
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
The positive features of this model when it is working effectively are:
In an increasingly knowledgeDbased economy, the organizationalform itself seeks to be knowledge and relationship based.
@rganizational structures are highly adaptable to the work whichneeds to be performed and supportive of innovation.
# minimal amount of structure is required as a condition of enablingproductive work.
7y nature, this model is organic, adapting to the compleity andunpredictability of its environment as needed.
/ntrepreneurial energy and activity, both internal to and eternal tothe organization, are each nurtured in this environment.
Interdependent relationships and selfDorganizing practices are each
enabled and supported. $luralistic visions are both possible and sustainable.
The down sides of this model are:
The relative newness of this emergent model means that there is nosignificant literature regarding its effectiveness.
The model is based on some naive assumptions about human natureand the capacity for changeability and negotiated roles.
2ignificant negotiation may be required to address differences inrelative power among the participants.
The presence of multiple organizational foci may be problematic forthose who require specific and predictable parameters over time.
#ccountability and resource allocation is distributed, therefore notreadily predictable.
+ertain people may be ecluded from full participation in thisorganizational model because of the dynamics and epectations ofparticipation.
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
T&%O% B&T*&&% T5&OR A%! RA#T#&
;ave we set the bar so high in our epectations of board function that we invite failure
+an we insist on high standards of accountability without prescribing a specific set ofroles and structures
There is no best way to structure a board or organization. The predominant notion that
certain governance functions must be performed may suggest that it matters less who
performs them. The fulfilment of these functions may be negotiated between board and
staff A;arris, %00-B and may shift over time with new boards and management. This
negotiated approach is fleible and takes advantage of changing skills and people.
#ccountability has now become an epectation by government public, clients, funders
and other stakeholders. #ccountability can be described as a standard which fulfills threecore elements A1earns, %00B:
#nswerability J to a higher authority Agovernment, the law, the publicBC
9esponsibility J to implement and measureC
9esponsiveness J to collect feedback and correct accordingly.
#lthough the board may be charged with holding the +/@ and organization accountable,
who holds the board accountable +urrent accountability vehicles are underdeveloped.
@rganizations are attempting to establish total quality management protocols, evaluationand information systems and feedback relationships with stakeholders.
# variety of approaches might be considered in strengthening a boards ability to hold
itself accountable.
The independent audit team J providing an auditing function for boards and
organizations Aevaluates the +/@, audits servicesBC
2elfDregulating bodies Aumbrella associations providing accreditation to
boardsBC
(overnment Amonitoring board functions through the @ffice of the $ublicTrusteeBC
/stablishment of citizen boards to hold organizations accountable Athe
?ational Trust 'odel in 7ritain is an eampleB.
Ruth Armstrong, VISION Management Serv!es !#
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
Following the accountability path, si key factors are considered in a boards success or
failure A3eighton!Thain, %00B. The tension between theory and practices continues to be
evident.
) u$$ss/ailur /a$tors (Leighton/Thain)
%. 3eadership J independent from management which requires vision and
commitment.
&. 3egitimacy and $ower J active support of stakeholders and the recognition of legal
and moral authority.
-. 4ob 5efinition J purpose, functions and tasks.
). +ulture J shared beliefs and norms.
*. +ompetence J knowledge, skills, attitudes.
. 'anagement of 7oard $rocess J planning and implementation of functions andprocesses for board effectiveness.
1. +arshi
The importance of a strong board leader cannot be overemphasized. There are
eceptional board chairs who have vision and commitment and lead the board team in
fulfilling its governance functions. These leaders share leadership and work in a
productive partnership with the +/@. Interpersonal skills are well developed.
In other boards, the board chair is sometimes weak with poor meeting management skills.
This situation often invites the +/@ to step into the breach and drive the boards agenda
and work. 2ome boards have difficulty attracting and maintaining competent leaders for a
variety of reasons Apoor board functioning, low organizational profile, poor leadership at
board and!or +/@ levelB.
2. +gitima$ an o8r
7road based support of stakeholders is pursued more vigorously by some organizations
than others. 5epending on the values and mission of the organization, the board may be
very inclusive in its board election processes Ai.e. inviting nominations from a broad based
membershipB, open in its communications, and etensive in its consultation before
adopting any new policies. +onstituency and /mergent +ellular 'odels of (overnance
Asee aboveB are likely to pursue a strategy of broad based stakeholder support to ensure
legitimacy and power.
contd...
Ruth Armstrong, VISION Management Serv!es !)
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
This strategic direction has its tensions. These tensions are outlined as paradoes that
have been successfully addressed by a number of constituency based organizations Aoften
called associationsB.
Paradox: owners and cstomers
The members of a golf club who were generally older and retired were against
making a capital investment to improve their club facilities for families. A capital
investment would translate into higher membership fees. The board on the other
hand knew that as current membership numbers dwindled, the club would need to
attract and retain an incoming group of club members who had young families.
'embers of an association are both the owners of the association and its customers. #s
owners they govern the organization through the board and participate directly in policy
development and planning. #s customers, members are most concerned with quality and
value of services. This KdoubleDvisionK often creates conflict between the boards long term
perspective and a members immediate concerns.
Paradox: centra!i"ed decision#ma$ing and decentra!i"ed in%t
A national health association with a provincial and local branch structure haslost its ability to make decisions quickly in response to a fast paced environment.
The board has a cumbersome consultation process to ensure fairness and equity
in decision-making. All levels of the organiation have opportunities to review
and modify any policies and ma!or decisions. "nfortunately, this decision-making
process takes at least two months to be completed.
The board and its chief eecutive officer A+/@B undertake responsibilities on behalf of the
membership. It is a wise board who is in touch with, and responsive to, its members as it
makes policy decisions. Theoretically, this makes senseC practically, an association with
different constituents struggles to convert diversity into collective vision and quick action.
contd...
Ruth Armstrong, VISION Management Serv!es !*
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
Paradox: se!interest and co!!ective interest
An association is lobbying government to centralie the allocation of contractsand resources within the association to its members. #t finds itself at odds with its
larger member organiations who have been relating to government without the
association$s help. These larger organiations stand to lose their autonomy, power
and ability to negotiate directly with the government. %maller organiations,
however, need the strength of the association to improve their situation.
'ost members
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
overnance es%onses
#ssociations continue to address these paradoes and challenges in a variety of ways.Five responses have become successful strategies for several associations recently
interviewed.
*) +!arit'
#ssociations with written policies describing the different roles of board, members and
staff have reduced confusion in the areas of power and accountability. There is not one
KcorrectK description. #n effective process of clearly differentiating roles starts with role
negotiating and articulating the roles and is followed by written policies. $olicies outlining
board recruitment, nominations and elections are particularly sensitive areas requiring
clarification.
) +ommnication
+ommunication represents a critical lifeline in the health of an association. The increasing
demands and epectations of members to receive timely, complete and accurate
information become a tremendous challenge. #ssociation boards and staff who are
attentive to improving communication among board, staff and constituents!members have
benefited by creating a connected membership.
+) +ommitment and +onnection@wnership and involvement of board and members can be encouraged in a variety of
ways. #ctive committees, pro
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
.) +ontracts and *greements
7ecause of the pluralistic nature of associations and the diversity of interests, some boards
have found it useful to sign letters of agreement between the board and its constituencyrepresentatives. The contracts clarify conflict of interest, financial contributions,
accountability and information echange. #greements often describe: how the board
director will be accountable to the association and his or her constituents, how he or she
will keep members apprised of important information, the nature or amount of
contributions the director or the constituency will make, how conflicts will be resolved,
and the commitment to the mission!direction of the association. #s board directors
change, an associations vision can become diffused because of multiple interests carried by
a changing broad based membership. +ontracts serve to stabilize the organizations vision
and processes as it moves forward.
+ritical factors for success in constituency based and emergent cellular organizations
include a combination of selfDanalysis and creative response. 7oards need to understand
their unique characteristics, paradoes and tensions. @nly then can they design a
governance model to address their realities. Innovative organizational forms and
governance models are finding fertile ground.
3. o: !;inition
7oard members often cite lack of clarity in role and responsibilities as a barrier in their
ability to fulfill their governance function. This deficit can be addressed by ensuring that
the boards
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
# newly created organization in 2tage I focuses on building its foundation: creating
operational systems, policies Aat all levelsB and procedures. These activities take much
board and staff energy, and are antithetical to the $olicy (overnance 'odels separation ofmeans AstaffB and ends AboardB. @nce the foundation is laid the organization can focus on
its strategic agenda in 2tage II. The board attends to its vision and mission by allocating
resources strategically. #t this second stage, the board can remove itself from the
operational foundation building and function like a policy governance board.
@nce the organization reaches 2tage III and has eperienced progress towards its strategic
agenda, it can begin to form eternal alliances and transcend its organizational boundaries
to influence the system. #t this third stage, boards fit the $olicy (overnance 'odel in
developing boardDtoDboard linkages.
#t 2tage IL, boards should be eploring innovative organizational forms to assist the
organization in adapting to unpredictable challenges. #t this fourth stage, the $olicy
(overnance 'odel provides more of a trap than a springboard into the future. The
/mergent +ellular 'odel offers a more robust structure and approach.
The $olicy (overnance 'odel encourages boards to enshrine processes and structures in
its policies. #lthough policies can be changed by boards, many boards and +/@s use
these policies as a stabilizing mechanism. This is helpful for 2tages II and III of an
organizations life cycle but does not facilitate 2tages I and IL.
# one size model or one best structure does not fit organizations at all stages of
development.
4. #ultur
The culture of a board has a powerful impact on success or failure. +ulture as a system of
shared beliefs and norms is generally not eplicit and so is difficult to change. 2omeboards on the other hand have not only articulated their beliefs and values but are
etremely committed to actualizing their values and principles.
These committed boards guide their organizations from a strong value base and measure
all actions against stated principles.
contd...
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
7oards that are conflicted internally and polarized in their values struggle to overcome this
dysfunctional state. 'any resources Atime, money, effort, peopleB are often consumed in
correcting a dysfunctional culture. #t times little progress is evident until a critical mass ofboard members and!or management turns over.
(. #omtn$
The knowledge, skills and attitudes of board members contribute to a boards competence.
7oards generally try to attract competence as well as build it. In some sectors like mental
health where there is a strong consumer movement, boards take on the responsibility of
educating board members. This responsibility ensures that marginalized consumers canparticipate in the governing function of their organization. The board identifies one of
their functions as education and capacityDbuilding.
+arver A%008B says Kboard difficulties are not a problem of people, but of processK. ;is
policy governance model features a wellDdesigned system and ignores human nature.
5espite wellDcrafted policies, clear role separation and a focus on ends, board
competence can be made or destroyed by individuals and their behaviours, skills,
motivations.
6. Managmnt o; Boar ro$ss
The planning, implementation and evaluation of board process is a board responsibility.
2ome boards are able to carry out these functions successfully. This ability is most closely
connected to the leadership, competence and
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
TR#TR&
7oard members are often concerned with their committee structures, information needs, agendasand meetings. These structures should support the governance model and specific functions ofthe board. #lthough straightforward in the notion that structure follows strategy and formfollows function, appropriate implementation is sometimes elusive.
#ommitts
The current trend in the boardroom is to reduce the number of committees needed to assist theboard in fulfilling its governance functions. The $olicy (overnance 'odel relies more on thework of the board as a committee of the whole.
2ome boards have eliminated all their committees only to find that the board is less productive
and finds it difficult to do all its work within a two to three hour time frame. The reduction ofcommittees has also had an impact on keeping board members active and connected to theorganization and staff.
7oards are eperimenting successfully with ad hoc committees and task forces. These fleiblestructures allow board members to commit to shorter term time frames in relation to theirinterests, availability and skills. 7oard members also recognize accomplishment more easily whenthe task is defined and delegated by the board. The boards responsibility in creating task forcesincludes the articulation of outcomes, terms of reference, composition and reporting requirements.
"ithin the +onstituency and /mergent +ellular 'odels, selfDmanaging units and other cell type
structures are more effective in encouraging innovation and evolution. +ommittees as we knowthem do not operate with the fleibility and autonomy epected of a cellDlike structure.
n;ormation
The volume of information is overwhelming. The effect of too much unsorted information has thesame impact as too little information. +/@s try to second guess their boards information needsand respond accordingly. The results: board members are often dissatisfied with the timeliness,form and volume of information. 7oards are beginning to think about and articulate theirinformation needs J a task that proves to be more difficult than it seems.
contd...
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/perimentation is a useful way to approach getting it nfortunately, a drawback toeperimentation is the increased +/@ and staff workload necessary to respond to shiftingreporting requirements.
The balance between the information the board needs to do its
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
...contd
'atching agenda items to the boards
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
#O%#+O%
The subject of board governance as a eld of study is relatively new.
Although as a society we have exerienced boards for over a century!
the acade"ic co""unity began studying boards only twenty years
ago.
#ecently $%&&'(! )ohn *arver! an A"erican consultant and author! has
had a tre"endous i"act on the non+rot and voluntary sector in
,ntario and *anada. *arver in his boo- "Boards that Make a
Diference"! has been able to articulate clearly the distinct roles and
resonsibilities of board "e"bers and sta of non+rot organi/ations.
Aside fro" *arver0s "ar-eting abilities! his Policy 1overnance 2odel
has been a ti"ely resonse to the increased ublic de"ands foraccountability and the decreased availability of funds.
,rgani/ations in *anada have been exeri"enting with the Policy
1overnance 2odel as described by *arver over the last eight years.
Acade"ics! consultants! board "e"bers and chief executive o3cers
have begun to assess this and other "odels of governance.
So the evolution of board structure and function continues. This aer
outlines a fra"ewor- of four "odels which serve4
To e"hasi/e that there is no one best way to govern an
organi/ation. A board0s structure and way of oerating "ust
t with the organi/ation0s history! culture! "aturity! si/e!
external and internal ressures! strategic goals and life cycle
stage.
To introduce and analy/e four "odels of governance so that
boards can choose the uni5ue co"bination of features that
can serve the" best. In essence! this "eans creating a
hybrid "odel of governance tailored to the individual
organi/ation.
The hybrid governance "odel will be heartier for having been
develoed within its own uni5ue set of circu"stances.
6here to fro" here7 6e "ust evaluate the eectiveness of our
governance functions and rocesses. 6hat wor-s and why7 6e "ust
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
share our "ade+in+*anada versions through writing! resenting and
research.
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NONPROFITGOVERNANCE:The Next Generation evolution of structure and function
REFERENCE'
Ar"strong! #. 8oes the *arver Policy 1overnance 2odel #eally 6or-7
9ront : *entre! *anadian *entre for Philanthroy! 2ay %&&;.
Ar"strong! #. Association 1overnance4 A Study in Paradoxes
Association Vol. %< =o. >! )une+)uly %&&;.
Ar"strong! #. ?ybrids are heartier4 @xloring four "odels of board
governance
"orking $aper, Lision 'anagement 2ervices, %00.
7radshaw, $., 2toops, 7., ;ayday, 7., #rmstrong, 9., 9ykert, 3. ?onprofit (overnance
'odels: $roblems and $rospects
#9?@L# +onference J $aper for $resentation, 2eattle, ?ovember %00.
+arver, 4. 7oards that 'ake a 5ifference
2an Francisco: 4osseyD7ass, %008.
;arris, '. The $ower and #uthority of (overning 7odies
/ngland: "orking $aper %-, %00-.
1earns, 1. 'anaging for #ccountability
2an Francisco: 4osseyD7ass, %00.
3eighton, 5., Thain, 5. 'aking 7oards "ork'c(rawD;ill 9yerson 3imited, %006.
'iles, 9., 2now, +., 'athews, 4., 'iles, (., +oleman, 4r., ;. @rganizing in the
1nowledge #ge: #nticipating the cellular form
#cademy of 'anagement /ecutive, Lol. %% ?o. ), %006.