Federal Aviation Administration

Management Information Systems

By: Jenn Urlacher

Agenda

Case Summary

Case Questions

Summary

Case Summary

FAA gives permission for airplane to land, takeoff, control flight paths, and monitor the thousands of flights each day.

FAA faces many technological problems ranging from updating old computer equipment to dealing with computer outages.

Case Questions

Control Weaknesses General Controls Operating Controls Processing Controls Control Totals Edit Checks Application Control

Case Questions

Management, Organization, and Technology factors Choosing not to update technology Pencil and Paper Method Hiring an Information Technology Coordinator Eliminating computer technicians Communication gap

Case Questions

Evaluate AAS AAS saw the need to update the computers, radar

units, and communication network.

Their goals included a decrease in operating costs, to improve system reliability and efficiency, and to make flying safer.

Case Questions

Evaluate STARS Incorporate flight-plan data, air traffic automation

systems, terminal–control facilities and radar systems

Replace the 20 year-old system

Have four computers at each site

Case Questions

Complete Set of Controls

Seek input from air traffic controllers Seek input from information technology

coordinator Consider maintenance and operational aspects Costs of upgrading and staffing

Conclusion

By updating technology, it will decrease the risks of accidents and will make the customers feel safer when flying.