Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos...

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Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration

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Page 1: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

U.S. General Services Administration

GSA eTOOLSGSA eTOOLS

Debbie ParalemosCustomer Service DirectorGeneral Services Administration

Debbie ParalemosCustomer Service DirectorGeneral Services Administration

Page 2: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Customer Service Information

New York, New Jersey,Puerto Rico, US VI

Debbie Paralemos (646) 831-4000

[email protected]

Page 3: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Customer Service Program

•Problem Resolution

•Business Opportunities

•Informational Seminars

•Customer Visits

Page 4: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

GSA e-tools

GSA Global Supply

GSA Advantage!

GSA e-library

GSA e-buy

Page 5: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

www.globalsupply.gsa.gov

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Federal Acquisition Service

GSA GSA Advantage Advantage StatisticsStatistics

FY08 Statistics $558 million (24% higher than FY07)

If Advantage was a movie, its FY2008 performance would fall second only to Titanic’s gross sales of $600M

17,644,366 products/services available

594,319 registered customers

450,000 searches every work day

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Federal Acquisition Service

Features of GSA Features of GSA AdvantageAdvantage

Search by keywords, part numbers, NSNs, manufacturer names, contractor names, or contract numbers

Browse by category of products and service

Compare features, prices, and delivery options

Configure products and add accessories

View order history to track status, reorder, or cancel.

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Federal Acquisition Service

U.S. General Services Administration

www.gsaadvantage.gov

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Federal Acquisition Service

Advanced Search

satellite phone

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Federal Acquisition Service

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Federal Acquisition Service

Options and Accessories

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Federal Acquisition Service

Options & Accessories

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Federal Acquisition Service

Volume Discounts

Diamond denotes volume discount is

applicable…

Volume Discounts

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Federal Acquisition Service

Volume Discounts

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Federal Acquisition Service

Search by keyword

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Federal Acquisition Service

Price Comparison

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Federal Acquisition Service

Reduce Price

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Federal Acquisition Service

Reduce Price

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Federal Acquisition Service

Shopping Cart

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Federal Acquisition Service

Park Cart

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Federal Acquisition Service

Forward Cart

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Federal Acquisition Service

Order Confirmation

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environmental specialist

Page 24: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

REM Certification

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Federal Acquisition Service

Page 26: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Page 27: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Search Engine for Services

• Use keywords from your SOW in the Region 10 Advanced Search of GSA Advantage!

- http://sites.google.com/site/gsaregion10

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Federal Acquisition Service

www.gsaadvantage.gov

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Federal Acquisition Service

What is eLibrary What is eLibrary

eLibrary is the online source for the latest

contract award information for GSA, VA Multiple Award Schedules, and Governmentwide Acquisition Contracts (GWACs).

Source selection…..Simplified!

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Federal Acquisition Service

eLibrary features eLibrary features A complete list of GSA and VA Schedules and SINs.

Links to contractor websites, email addresses, and text files containing contract terms and conditions.

Information on the latest schedule program changes.

Links to Contract Clauses via Contracts Online.

Additional Technology Contracts.

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Federal Acquisition Service

LAPTOPS

Page 32: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

* Laptop/Portable/Notebook Computers

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Federal Acquisition Service

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Federal Acquisition Service

A&T SYSTEMS

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Federal Acquisition Service

A&T SYSTEMS

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Federal Acquisition Service

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Federal Acquisition Service

View Contract Clauses & Solicitation

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Federal Acquisition Service

View Solicitation Clauses

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Federal Acquisition Service

Solicitation Clauses

Page 42: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

GSA e-BuyGSA e-Buy

http://www.ebuy.gsa.gov/http://www.ebuy.gsa.gov/

Page 43: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

GSA e-buy

www.gsaadvantage.gov

Page 44: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Use e-Buy for…

Services Quantity or high dollar purchases where you are

seeking a discount from contract pricing Purchases with complex requirements Determining sources of supply Receiving quotes on Blanket Purchase Agreements

Page 45: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

e-Buy FY08 Totalse-Buy FY08 Totals

FY08 FY07

RFQs closed during period 57,656 53,511

Average # vendors invited to quote per RFQ 54 45

Average Quotes per closed RFQ 3 3

Page 46: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

eBuy 8.0: New Features

BPAs loaded directly into eBuy Suggested Categories (RFQ and shopping cart) Q&A Modification Feature Category Guide (similar to eLibrary)

Page 47: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

BPAs loaded directly to eBuy

GSA or Agency Specific

BPAs will show up for qualified buyers.

BPAs displayed similar to SINs

Page 48: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Page 49: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

GSA e-Buy

e-Buy; an online system that allows Federal buyers to prepare and post RFQs and obtain quotes for products and services offered through the Federal Supply s program!

Page 50: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.
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Federal Acquisition Service

Page 52: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.
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Federal Acquisition Service

Page 55: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Page 56: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Page 57: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Page 58: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

U.S. General Services Administration

You’re Invited to Join Us…You’re Invited to Join Us…May 4 – 6, 2010 Orlando, Florida

Benefits of Attending Expo 2010:

Earn Continuing Learning Points (CLPs) toward your annual training requirement

Network with hundreds of GSA and other agency experts

Meet with GSA vendors providing specific technical expertise

FREE for all federal, state, and local government

employees to attend

FOR MORE INFORMATION:

expo.gsa.gov

Page 59: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

FAS Customer Service Information

New York, New Jersey, Puerto Rico, US VI

Debbie ParalemosOffice: (646) 831-4000

email: [email protected]

Page 60: Federal Acquisition Service U.S. General Services Administration GSA eTOOLS Debbie Paralemos Customer Service Director General Services Administration.

Federal Acquisition Service

Questions?


GENERAL SERVICE ADMINISTRATION

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