Focus , collaborative

–

Topic Content GoalDelivery Method

Target KPI DDL

FEC ELEMENTS

Describes the education

name & topic

Describes the general

content that needs to be

covered

Represents the numerical

goal (value) that should be

achieved with

education (customizable)

Suggests different

types of DMs based on

knowledge level

Describes education

target group (TMP, TLs, VPs) depending on the education

level

The KPI to be tracked as a measure of success, in

regards to the set goal

The final DDL for education

delivery (customizable)

Timeline KPI achieved Comment

Provide you with a basic integrated tracking system for the FEC, so you can track your progress, outputs & enter feedback/bottlenecks.

–

FEC FRAMEWORK

The knowledge that has to be delivered

Main Education

Simulate/apply the downscaled knowledge; track & identify

bottlenecks

Simulation/Application

If necessary, hold another education (combine with coaching) to fill in gaps

Knowledge recap

Set Goal & KPI

Follow KPI & Assess performance

UNDERSTAND

What: FEC is a training frameworkaimed at improving productivity. Itrelies on specific delivery methods,practical engagement and coachingin order to drive knowledge/skilldevelopment & productivity growth.FEC is not the definitive list of alleducations potentially required foryour team; this will depend on tier &performance. It is a guide and it willprovide you with a framework to usefor more advanced educations aswell (for example, what elements aneducation needs).FEC is cyclical; it encourages you torevisit previous education topics andensure they’ve been properlyunderstood by your TMP. The trainingconcept consists of teach, apply &track, evaluate and focuses onlearning by doing and coaching inorder to abridge skill/knowledge gaps.

FEC TRAINING CYCLE

–KNOW THEIR BACKGROUND // ASSESS THEIR KNOWLEDGE LEVEL

NO KNOWLEDGE HAVE KNOWLEDGEMIXED KNOWLEDGE

WHO ARE THEY: New TMP, haveno knowledge of function orprocesses.

WHAT TO DO: Start with basic educations;

use PPTs, story-telling, roll-playand flipcharts as deliverymethods.

During delivery, encouragediscussions by asking themquestions; let them learn byreaching conclusions on theirown.

Wrap up & recap. Engage themin simulations next time.

WHO ARE THEY: A team withmixed members – new TMP &retained, more experiences TMP.

WHAT TO DO: Start with basic educations.

Engage the TMP(s) withexperience by having themshare and participate indelivery.

During delivery, encouragediscussions by asking themquestions; let them learn byreaching conclusions on theirown.

Wrap up & recap. Engage themin simulations next time.

WHO ARE THEY: A team wheremost members have beenretained – experienced TMP.

WHAT TO DO: Engage simulations

immediately to check theirknowledge level.

Adjust your approachaccordingly. Hold advancededucations to improve theirskills.

Work more intensely with thenew TMP (if there is one).Accent on learning by doing &simulations.

–

Goal Train Set KPIApply

KnowledgeOutcome

KPIAssess

Expected KPI not achieved? Assess situation and find bottleneck!

Track & Coach!

What should I start with?

- Follow the FEC outline!- There are educations listed

with an approximateimplementation timeline.

- You can adapt the contentdepending on your LC tier.

- Educate, then do followups & coach!

Educate

Follow up (apply/simulate)

Coach

When should I start?

- Functional induction shouldstart near the end of MXP,as soon as your TMP isallocated.

- If so, test their knowledgeon the market or throughsimulations.

- Revisit problematic areason an as needed basis.

–

TXP START

MID TXP

END TXP

FEC IMPLEMENTATION PROGRESS THROUGHOUT TXP

0%

86%

100%

At TXP start, TMP should havealready had some practicalexperience with AIESECfunctions thanks to MXP. InitiateFEC during first two weeks;track & coach and makefrequent follow-ups.

By the middle of their XP, youshould have already coveredthe majority of the FEC – 86%.The rest is left for polishingtheir skills (primarily viacoaching) and adding finesses.

By the end of their TXP, youshould have covered the FECin its entirety. What’s left to do isevaluate the usefulness of theoverall education cycle andthe delivery methods used; useit to improve the next cycle.

– :

Why stress specific delivery methods?

There are several differentapproaches to delivery methodsoutlined in the FEC and at thebeginning of this booklet.

It is not only important what youdeliver, but also how you deliver.Younger generations have differenteducational & learning needs andvery different expectations incomparison to generations from justa few years ago.

We want to avoid passive learningand using typical methods such aslectures and PPT. Such methods arelargely ineffective and they do notreflect our motto of learning bydoing. For more help, ask your VPTM.

Remember that we are not a school!We do not want our TMP feeling likethey’re at a lecture.

YES!

Guide them to conclusions through discussionsLearning circles, flipcharts, games, reflection, videos

Simulations, role-playingPractical application, coaching & feedback

NO!

Exclusively using lectures & PPTsThrowing everything at them at once

Doing no follow-ups, no simulations, no feedbackNot tracking outputs & coaching

–

My team needs knowledge outside of FEC.

What should I do?

That’s ok, but make sure youfollow these steps:- Set the goal of your

education.- Set one or more KPIs you

will follow as the output.- Track their progress.- Check with your LC VP TM

and ask for feedback.- Check with your MC VP R

and ask for feedback.

No education shouldhappen without VP TMknowing about it!

No education should beheld without a clear goaland KPI!

It’s not possible to set a numerical goal or KPI for

an education

Yes, it is! Think of yourfunction’s processes and WHYyou need this education!Additionally, you can:- Ask your VP TM for help.- Ask your MC VP R for help.- Check out other

educations with a similartopic and their goals/KPIs.

- Follow the proposed goal &KPI in the FEC.

There is no point in holding aneducation if you can’tmeasure it’s output! If you can’tmeasure it, then don’t do it!

Who should track the FEC? How do I know

when to do what?

Both you and your VP TMtrack FEC delivery, but youshould track it most directly.Additionally:- Follow the proposed

timeline.- Mark the Gantt plan cells in

another color to markcompletion.

- Think of your activity plan& functional timeline. Whendo you need what?

Provide training & knowledgewhen they need it, in theamounts they need it. Don’toverwhelm your TMP.

–

PLAN TRAINING TRACKING & COACHING

UNDERSTAND

These team minimums are closely interconnected!

FEC delivery should bealigned with your plannedactivities – that is why atimeline was included. UseFEC to drive teamproductivity; deliver theknowledge they needwhen they need it.

It is not enough for yourteam to simply attendeducations; mostbottlenecks occur duringknowledge application.That’s why you need tofocus on the next teamminimum after delivery,and revisit training on anas needed basis.

FEC won’t be effective ifyou do not track theirprogress and revisit certaintopics (if needed) throughcoaching. It is the bestpossible way for you toidentify and eliminatebottlenecks. Training isn’tjust about lectures; it’s alsoabout simulations andpractical knowledgeapplication.

–

Evaluation & Reflection

Use this minimum in combination with Training, Tracking & Coaching

Feedback- Give your team frequent

feedback (during coaching)- You can evaluate individual

performances on the spotduring coaching meetings

- This will provide you withthe output necessary for youto determine what to do nextin regards to training

- Tracking through KPIs willalso provide insight, albeittechnical

Performance Evaluation- Monthly performance

evaluation will help youdetermine the performanceof the team as a unit

- You will be able to identify ateam-wide knowledge/skillbottleneck, if there is one

- Adjust your approach totraining in regards to theevaluation

Reflection- Help them connect their

personal needs with theneeds of our organization

- What knowledge have theygained and which skills havethey developed through thetraining process and it’spractical application?

- It won’t always be clearlyvisible, so you will need toguide them through thisprocess