February 2005 VEC Customers Helping Soldiers …The phone cards are being distributed through...
Transcript of February 2005 VEC Customers Helping Soldiers …The phone cards are being distributed through...
Febr
uary
200
5Fe
brua
ry 2
005
Vol
unte
er E
nerg
y C
oope
rati
ve’s
VE
Cus
tom
ers
Shar
e pr
ogra
m is
try
ing
to h
elp
mem
bers
of
the
278t
h R
egim
enta
l Com
bat
Team
sta
y in
tou
chw
ith
love
d on
es b
ack
hom
e.T
he V
EC
usto
mer
s Sh
are
Boa
rd o
f D
irec
tors
vot
ed in
Dec
embe
r to
prov
ide
550-
min
ute
phon
e ca
rds
to m
embe
rs o
f th
e 27
8th
who
are
cu
rren
tly
stat
ione
d in
Ira
q an
d w
ho a
re V
olun
teer
Ene
rgy
Coo
pera
tive
cust
omer
s.G
lenn
Whe
aton
, the
cha
irm
an o
f th
e V
EC
usto
mer
s Sh
are
Boa
rd o
fD
irec
tors
and
the
Roa
ne C
ount
y re
pres
enta
tive
, sai
d bo
ard
mem
bers
wan
ted
to f
ind
a ve
ry p
ract
ical
way
to
supp
ort
VE
C c
usto
mer
s w
ho a
recu
rren
tly
serv
ing
thei
r co
untr
y in
Ira
q.“W
e ju
st f
eel o
ne o
f th
e be
st w
ays
we
coul
d le
t ou
r so
ldie
rs k
now
how
muc
h w
e ap
prec
iate
the
ir s
acri
fice
s w
ould
be
to h
elp
them
sta
y in
tou
chw
ith
thei
r lo
ved
ones
her
e at
hom
e,”
Whe
aton
sai
d. “
It’s
not
eas
y fo
rth
ese
men
and
wom
en t
o be
so
far
from
hom
e an
d it
’s n
ot e
asy
on t
heir
love
d on
es e
ithe
r. W
e ju
st w
ant
to h
elp
ease
the
ir b
urde
ns a
litt
le.”
The
pho
ne c
ards
mus
t be
req
uest
ed b
y fa
mily
mem
bers
and
one
pho
neca
rd p
er s
oldi
er w
ill b
e se
nt d
irec
tly
to t
he
sold
iers
.To
be
elig
ible
for
afr
ee p
hone
car
d, t
heso
ldie
r m
ust
be o
ndu
ty w
ith
the
278t
hR
CT
in I
raq
and
they
mus
t liv
e in
a
resi
denc
e th
atre
ceiv
es e
lect
ric
serv
ice
from
Vol
unte
er E
nerg
yC
oope
rati
ve.
Fam
ily m
embe
rsan
d lo
ved
ones
can
req
uest
the
car
ds b
y fi
lling
out
a s
hort
req
uest
for
mat
the
ir lo
cal V
EC
Cus
tom
er S
ervi
ce C
ente
r. T
he o
ne r
eque
stin
g th
eca
rd w
ill b
e as
ked
to v
erif
y th
at t
he s
oldi
er r
esid
es in
a h
ome
serv
ed b
yV
EC
if t
he V
EC
acc
ount
is n
ot in
the
sol
dier
’s n
ame.
The
y w
ill a
lso
need
to
prov
ide
the
sold
iers
nam
e, r
ank,
and
APO
addr
ess,
and
the
VE
C a
ccou
nt n
umbe
r fo
r th
e so
ldie
r’s
resi
denc
e.T
he p
hone
car
ds a
re b
eing
dis
trib
uted
thr
ough
VE
C’s
Mar
keti
ng a
ndE
cono
mic
Dev
elop
men
t D
epar
tmen
t.
VE
C C
ust
om
ers
Hel
pin
g S
old
iers
Ph
on
e H
om
eby
Bill
Buc
hana
n, P
resi
dent
/CE
O
An
end-
of-t
he-y
ear
fede
ral e
nerg
y bi
ll pa
ssed
in D
ecem
ber
incl
uded
an
expa
nsio
n of
the
Tenn
esse
e V
alle
y A
utho
rity
(T
VA
) B
oard
of
Dir
ecto
rs f
rom
3 f
ull-
tim
e m
embe
rs t
o9
part
-tim
e m
embe
rs w
ith
a ch
ief
exec
utiv
e of
fice
r. T
his
chan
ge r
epre
sent
s pe
rhap
sth
e m
ost
swee
ping
cha
nge
sinc
e T
VA
’s in
cept
ion
duri
ng t
he N
ew D
eal d
ays
ofPr
esid
ent
Roo
seve
lt.
Und
er t
he p
olic
y, b
oard
mem
bers
mus
t be
nom
inat
ed b
y th
ePr
esid
ent
and
conf
irm
ed b
y th
e Se
nate
. Si
nce
TV
A is
the
reg
ulat
ory
body
of
Vol
unte
er E
nerg
y C
oope
rati
ve a
nd t
he o
ther
utili
ties
in t
he T
enne
ssee
Val
ley,
thi
s re
stru
ctur
ing
mea
ns t
hat
chan
ge li
es a
head
for
man
y ut
ility
sys
tem
s in
the
Sou
thea
st U
.S. a
nd t
heir
cus
tom
ers.
Cur
rent
ly, T
VA
pr
ovid
es e
lect
rici
ty t
o ab
out
8.3
mill
ion
peop
le in
Ten
ness
ee, K
entu
cky,
Nor
thC
arol
ina,
Ala
bam
a, G
eorg
ia, M
issi
ssip
pi a
nd V
irgi
nia.
As
in a
ny c
hang
e of
thi
s ty
pe, t
here
hav
e be
en v
aryi
ng o
pini
ons
of w
heth
er o
r no
tth
ese
chan
ges
will
impr
ove
or h
inde
r T
VA
’s su
cces
s.
Som
e sa
y th
e ne
w s
truc
ture
will
allo
w t
he u
tilit
y to
be
mor
e ef
fect
ive
and
allo
w it
to
mak
e be
tter
dec
isio
ns.
Oth
ers
feel
tha
t th
is p
roce
ss w
ill le
ad t
o ap
poin
tees
wit
h m
ore
polit
ical
clo
ut t
han
know
ledg
ean
d ex
peri
ence
.T
he T
enne
ssee
Val
ley
Publ
ic P
ower
Ass
ocia
tion
(T
VPP
A)
and
the
Tenn
esse
e E
lect
ric
Coo
pera
tive
Ass
ocia
tion
(T
EC
A)
have
bee
n w
atch
ing
this
TV
A le
gisl
atio
n cl
osel
y fo
rm
onth
s an
d ar
e, f
or t
he m
ost
part
, ple
ased
wit
h th
e re
sult
. O
f co
urse
, the
cha
nges
are
not
perf
ect.
The
legi
slat
ion
requ
ires
7 o
f th
e 9
boar
d m
embe
rs t
o be
res
iden
ts o
f T
VA
sta
tes,
st
ipul
ates
tha
t th
ey m
ust
have
“m
anag
emen
t ex
pert
ise”
, res
tric
ts t
hem
fro
m b
eing
TV
A e
mpl
oyee
s, a
nd r
equi
res
them
to
fully
dis
clos
e an
y fi
nanc
ial i
nter
est
in a
n en
ergy
co
mpa
ny.
The
se r
equi
rem
ents
allo
w 2
of
the
boar
d m
embe
rs t
o re
side
out
side
the
Tenn
esse
e V
alle
y. W
e ca
n on
ly h
ope
all o
f th
e 9
nom
inee
s ar
e th
ose
who
und
erst
and
and
supp
ort
publ
ic p
ower
and
the
TV
A m
issi
on.
Cur
rent
boa
rd m
embe
rs w
ill b
e al
low
ed t
o se
rve
out
thei
r te
rms.
M
r. G
lenn
McC
ullo
ugh
serv
es u
ntil
May
of
2005
, Ms.
Ski
la H
arri
s’ t
erm
exp
ires
in 2
008,
and
Mr.
Bill
Bax
ter
is s
ched
uled
to
serv
e un
til 2
011.
T
hese
dir
ecto
rs w
ill b
ecom
e pa
rt-t
ime
whe
n M
r. M
cCul
loug
h's
term
exp
ires
or
whe
n at
leas
t th
ree
new
mem
bers
are
conf
irm
ed, w
hich
ever
is la
ter.
The
new
boa
rd w
ill h
ire
the
CE
O.
The
res
truc
ture
d T
VA
boa
rd w
ill b
e fa
cing
impo
rtan
t is
sues
in t
he im
med
iate
futu
re: m
ount
ing
TV
A d
ebt,
pol
luti
on c
ontr
ols,
cap
acit
y co
nstr
aint
s, a
nd le
aner
op
erat
ions
. It
will
be
a ch
alle
nge
for
boar
d m
embe
rs t
o ef
fect
ivel
y ad
dres
s th
ese
and
othe
r is
sues
.N
ow m
ore
than
eve
r it
is im
pera
tive
tha
t co
oper
ativ
e m
embe
rs s
uch
as y
ou e
nsur
e th
at o
ur v
oice
s ar
e he
ard
in t
he p
roce
ss o
f se
lect
ing
new
mem
bers
to
the
TV
A B
oard
of
Dir
ecto
rs.
The
se s
elec
tion
s co
uld
affe
ct t
he f
ate
of o
ur e
nerg
y gr
id in
the
yea
rs t
oco
me.
I en
cour
age
you
to b
ecom
e an
act
ive
advo
cate
for
you
r el
ectr
ic c
oope
rati
ve,
Vol
unte
er E
nerg
y.
Edu
cate
you
rsel
f ab
out
the
issu
es a
nd a
bout
the
nom
inee
s to
the
TV
A b
oard
. M
ake
your
voi
ce h
eard
by
cont
acti
ng y
our
cong
ress
iona
l rep
rese
ntat
ive.
Join
the
AC
RE
Co-
op O
wne
rs f
or P
olit
ical
Act
ion
prog
ram
.W
hat
the
futu
re h
olds
for
pub
lic p
ower
and
for
Vol
unte
er E
nerg
y C
oope
rati
vede
pend
s, in
larg
e pa
rt, o
n yo
u.
Pow
erli
nes
is p
rodu
ced
by t
he V
olun
teer
Ene
rgy
Coo
pera
tive
’s M
arke
ting
& E
cono
mic
Dev
elop
men
tD
epar
tmen
t as
a s
ervi
ce t
o cu
stom
ers.
Com
men
ts a
nd s
ugge
stio
ns c
an b
e e-
mai
led
to v
ec@
vec.
org
or m
aile
dto
VE
C M
arke
ting
& E
cono
mic
Dev
elop
men
t D
epar
tmen
t, P
.O.
Box
277
, D
ecat
ur,
TN
37
322.
Fruit
Cook
ies
Ingr
edie
nts:
2 cu
ps f
lour
, div
ided
1 1/
3 ts
p. s
oda
1/2
cup
brow
n su
gar
1 st
ick
mar
gari
ne1
1/2
tbsp
. milk
1/2
lb. c
hopp
ed d
ates
1/2
lb. w
hite
rai
sins
1/2
lb. c
andi
ed c
herr
ies
1/2
lb. c
andi
ed p
inea
pple
s1/
2 lb
. cho
pped
pec
ans
Preh
eat
oven
to
325
degr
ees
Cre
am b
row
n su
gar
and
mar
gari
ne. A
dd e
ggs
and
mix
. Add
milk
and
ble
nd. A
dd 1
1/2
cup
s fl
our
and
the
soda
. Dre
dge
frui
ts a
nd n
uts
in 1
/2 c
up f
lour
and
com
bine
all
into
bat
ter.
Dro
p by
roun
ded
teas
poon
ful
l on
grea
sed
cook
ie s
heet
. Bak
e 15
min
utes
.
Prov
ided
by:
Iren
e G
reen
-Jam
esto
wn,
TN
Stea
med
Dum
plings
Ingr
edie
nts:
1 cu
p fl
our
1 1/
2 te
aspo
on b
akin
g po
wde
r1/
2 te
aspo
on s
alt
1 eg
g be
aten
1/3
cup
milk
2 ta
bles
poon
s sa
lad
oil
Sift
flo
ur, b
akin
g po
wde
r, an
d sa
lt t
oget
her.
Com
bine
egg
, milk
, and
oil.
Add
to
dry
ingr
edie
nts
tom
ake
a so
ft d
ough
. Dro
p fr
om a
tea
spoo
n in
to s
tew
. Sho
uld
have
3 c
ups
of s
tew
and
it s
houl
d be
boili
ng. B
oil d
umpl
ings
for
12
min
utes
wit
h lid
on
pot
or k
ettl
e.
Prov
ided
by:
Val
da M
anis
-Day
ton,
OH
Pie
Crus
t
Ingr
edie
nts:
1 cu
p al
l pur
pose
flo
ur1/
3 cu
p C
risc
o1
teas
poon
sal
t4
tabl
espo
ons
wat
er
Mix
all
ingr
edie
nts
toge
ther
. Fir
st, f
lour
and
sal
t. T
hen,
Cri
sco
and
wat
er. J
ust
add
enou
gh w
ater
to m
ake
it s
tick
tog
ethe
r. D
o no
t m
ix t
oo lo
ng. B
akea
t 42
5 de
gree
s fo
r ab
out
20 m
inut
es. T
ake
from
ove
n an
d co
ol.
Prov
ided
by:
Val
da M
anis
-Day
ton,
OH
Watt
’s C
ookin
g?Th
is e
ditio
n of
Pow
erlin
es fe
atur
es m
ore
fant
astic
rec
ipes
from
our
rea
ders
. Tha
nks
for
the
resp
onse
and
kee
p th
ose
reci
pes
com
ing.
You
can
mai
l the
m to
: Vo
lunt
eer
Ene
rgy
Coo
pera
tive,
c/
o R
ober
t McC
arty
, P.O
. Box
277
, Dec
atur
, TN
373
22or
em
ail t
hem
to r
mcc
arty
@ve
c.or
g.
Ha
vin
g Y
ou
r Co
rre
ctP
ho
ne
Nu
mb
er
on
Fil
e a
tV
EC H
elp
s g
et
Ele
ctri
city
Ba
ck o
n F
ast
The
fol
low
ing
step
s he
lp i
nsur
e yo
ur p
ower
out
age
is
resp
onde
d to
qui
ckly
. Not
e th
at t
he f
irst
ste
p is
to
mak
e su
re V
EC
has
you
r co
rrec
t ph
one
num
ber
on f
ile:
1.
Ver
ify
your
pho
ne n
umbe
r w
ith
your
loca
l VE
C o
ffic
e. I
f yo
u sk
ip t
his
step
, you
will
be
unab
le t
o re
port
a p
ower
out
age
usin
g th
e au
tom
ated
sys
tem
.2.
If
you
r po
wer
goe
s ou
t, s
impl
y ca
ll yo
ur lo
cal V
EC
Cus
tom
er
Serv
ice
Cen
ter
from
the
pho
ne n
umbe
r yo
u ve
rifi
ed o
n yo
ur
elec
tric
bill
. The
sys
tem
will
rec
ord
your
out
age
wit
h ju
st a
fe
w s
impl
e st
eps.
It
is v
ery
impo
rtan
t th
at y
ou c
all f
rom
the
ph
one
num
ber
on t
he e
lect
ric
bill
for
the
loca
tion
whe
re t
he
pow
er is
out
in o
rder
to
use
the
syst
em m
ost
effi
cien
tly.
3.
If y
ou m
ust
call
from
a d
iffe
rent
pho
ne,p
leas
e fo
llow
the
pr
ompt
s ca
refu
lly. T
he s
yste
m w
ill t
ell y
ou t
he n
umbe
r yo
u ar
e ca
lling
fro
m is
not
in t
he s
yste
m a
nd it
will
giv
e yo
u th
e op
port
unit
y to
ent
er t
he a
ccou
nt n
umbe
r or
pho
ne n
umbe
r th
at is
mat
ched
wit
h yo
ur e
lect
ric
acco
unt.
Thi
s is
req
uire
d if
yo
u ar
e ca
lling
fro
m a
cel
lula
r ph
one.
4.
If y
ou a
re c
allin
g fr
om a
pho
ne n
umbe
r m
atch
ed t
o an
othe
r el
ectr
ic a
ccou
nt, y
ou w
ill h
ave
an o
ppor
tuni
ty t
o te
ll th
e sy
stem
th
e po
wer
is o
ff a
t a
diff
eren
t lo
cati
on a
nd e
nter
the
app
ropr
iate
ac
coun
t nu
mbe
r or
pho
ne n
umbe
r fo
r th
at lo
cati
on.
Hel
pful
hin
ts:
•A
lway
s tr
y to
cal
l fro
m t
he p
hone
num
ber
asso
ciat
ed w
ith
your
el
ectr
ic a
ccou
nt. M
ake
sure
you
hav
e at
leas
t on
e ph
one
in y
our
hom
e th
at d
oes
not
requ
ire
elec
tric
ity
to w
ork.
Rem
embe
r, co
rdle
ss
phon
es r
equi
re e
lect
rici
ty.
•If
you
mus
t ca
ll fr
om a
noth
er p
hone
num
ber,
be p
repa
red
to e
nter
th
e ap
prop
riat
e ac
coun
t nu
mbe
r or
pho
ne n
umbe
r. T
his
is im
port
ant
to r
emem
ber
if y
ou m
ust
call
from
a c
ellu
lar
phon
e.
Why
doe
s V
EC
hav
e an
aut
omat
ed s
yste
m?
• To
ser
ve y
ou f
aste
r.W
hile
you
are
rep
orti
ng y
our
outa
ge o
n th
e au
tom
ated
sys
tem
, the
VE
C d
ispa
tche
r is
cal
ling
crew
s to
go
to t
he
prob
lem
.•
To g
athe
r in
form
atio
n qu
ickl
y.If
you
hav
e ve
rifi
ed y
our
phon
e nu
mbe
r on
you
r el
ectr
ic b
ill w
hen
you
call,
VE
C w
ill im
med
iate
ly
know
whe
re y
ou li
ve a
nd o
ther
info
rmat
ion
rela
ted
to y
our
acco
unt
that
is n
eces
sary
to
rest
ore
pow
er.
• Fo
r cu
stom
er c
onve
nien
ce. R
epor
ting
an
outa
ge a
t a
plac
e w
here
th
e ph
one
num
ber
is c
orre
ct in
our
sys
tem
is f
ast
and
easy
.
VE
C C
usto
mer
s R
each
Out
to
Fri
ends
and
Nei
ghbo
rs
Mem
bers
of
the
Hul
l-Yo
rk D
isab
led
Am
eric
an V
ets
(DAV
) C
hapt
er 5
acc
ept
a gr
ant
chec
k fr
omV
EC
usto
mer
s Sh
are
Boa
rd M
embe
r B
arba
ra R
ecto
r. Pi
ctur
ed a
re: (
From
left
) B
en C
rabt
ree,
Doy
le P
oore
,B
illy
Moo
dy, R
ober
t H
uddl
esto
n, A
llen
Whi
te, B
arba
ra R
ecto
r, A
llard
Whi
te, M
ike
Sells
, and
Lar
ry B
aker
.
You
spok
e –
and
we
list
ened
.V
EC
cus
tom
ers
aske
d us
to
sim
plif
y ou
r te
leph
one
syst
em a
nd m
ake
the
opti
ons
for
calle
rs e
asie
r to
fol
low
. We
resp
onde
d by
mak
ing
the
men
u sh
orte
r an
d th
e pr
oces
sm
ore
sim
ple.
The
upg
rade
s w
ill a
lso
help
rou
te c
alls
in a
n ev
en m
ore
effi
cien
t w
ay.
We
are
alw
ays
glad
to
hear
sug
gest
ions
for
impr
ovem
ents
fro
m o
ur m
embe
rs. A
fter
all,
our
mem
bers
are
not
just
cus
tom
ers;
the
y’re
the
ow
ners
of
the
busi
ness
.
We’v
e U
pdated o
ur
Menu
Vol
unte
er E
nerg
y C
oope
rati
ve (
VE
C)
cust
omer
s w
ho p
oole
d th
eir
penn
ies
thro
ugh
the
VE
Cus
tom
ers
Shar
e pr
ogra
m in
Nov
embe
r he
lped
fun
d gr
ants
tot
alin
g $3
3,20
0. S
ince
the
in
cept
ion
of t
he p
rogr
am in
Oct
ober
200
1, a
tot
al o
f $1
,240
,552
.20
in g
rant
s ha
s be
en
awar
ded.
The
dea
dlin
e fo
r gr
ant
appl
icat
ions
is t
he la
st d
ay o
f ea
ch m
onth
. For
add
itio
nal
info
rmat
ion,
con
tact
Pat
ty H
urle
y, v
ice
pres
iden
t of
Mar
keti
ng a
nd E
cono
mic
Dev
elop
men
t,
at 4
23-3
34-7
050.
App
licat
ions
are
als
o av
aila
ble
onlin
e, a
t w
ww
.vec
.org
.O
rgan
izat
ions
rec
eivi
ng g
rant
s in
Nov
embe
r in
clud
e:
Tele
phon
e C
allin
g C
ards
for
the
278
th R
CT
$6,5
00Fo
od B
ank
Supp
ort
Clu
b, A
llard
t2,
400
Bra
dley
/Pol
k C
ount
y Fo
ster
Car
e A
ssoc
iati
on, C
leve
land
200
Val
ley
Vie
w S
tore
hous
e, C
leve
land
200
Boy
Sco
uts
of A
mer
ica
Tro
op 1
90, C
raw
ford
1,00
0Po
lk C
ount
y E
duca
tion
Fou
ndat
ion,
Ben
ton
1,00
0M
cMin
n C
ount
y A
mat
eur
Rad
io C
lub,
Inc
., A
then
s1,
000
Hul
l-Y
ork
DA
V C
hapt
er 5
, Byr
dsto
wn
6,30
0C
leve
land
Sta
te C
omm
unit
y C
olle
ge F
ound
atio
n, C
leve
land
300
Cam
p L
ooko
ut –
Hol
ston
Con
fere
nce
5,00
0B
lack
Fox
You
ng A
dult
s, C
leve
land
300
McM
inn
Ret
ired
Tea
cher
s, A
then
s50
0Pr
ojec
t H
elpi
ng H
ands
, Cle
vela
nd2,
500
Pain
t R
ock
Mas
onic
Lod
ge, K
ings
ton
500
Cal
houn
Ele
men
tary
Sch
ool P
TO
, Cal
houn
500
Cum
berl
and
Em
erge
ncy
Com
mun
icat
ions
Gro
up, C
ross
ville
5,00
0
Not
man
y bu
sine
sses
will
mak
e m
uch
of a
n ef
fort
to
teac
h yo
u ho
w t
o gi
ve t
hem
less
of y
our
mon
ey. B
ut a
t V
olun
teer
Ene
rgy
Coo
pera
tive
, we’
ll no
t on
ly t
each
you
how
to
save
mon
ey o
n yo
ur e
nerg
y ex
pens
es, w
e’ll
also
giv
e yo
u m
oney
to
take
our
adv
ice.
Wor
king
in c
onju
ncti
on w
ith
the
TV
A e
nerg
y ri
ght®
prog
ram
, VE
C o
ffer
s th
ree
grea
t
way
s to
sav
e m
oney
on
your
mon
thly
ene
rgy
expe
nses
. And
eac
h of
the
thr
ee o
ffer
s
com
es w
ith
eith
er a
cre
dit
on y
our
next
ele
ctri
c bi
ll or
a c
ompe
titi
ve in
tere
st r
ate.
Her
e ar
e th
ree
grea
t w
ays
to s
ave
mon
ey o
n yo
ur e
nerg
y ex
pens
es:
Hea
t Pu
mp
Inst
alla
tion
If y
ou a
re t
ired
of
payi
ng o
utra
geou
s ga
s bi
lls, y
ou c
an in
stal
l a n
ew,
ener
gy-e
ffic
ient
ele
ctri
c he
at p
ump
and
star
t sa
ving
big
mon
ey. C
ost-
cons
ciou
s ho
me-
owne
rs t
hrou
ghou
t th
e Te
nnes
see
Val
ley
are
disc
over
ing
the
econ
omic
al, y
ear-
roun
d
com
fort
the
new
line
s of
ene
rgy-
effi
cien
t el
ectr
ic h
eat
pum
ps o
ffer
.
If y
ou a
re r
eady
to
mak
e th
e sw
itch
and
sta
rt s
avin
g m
oney
, Vol
unte
er E
nerg
y
Coo
pera
tive
will
eve
n he
lp y
ou b
y of
feri
ng f
inan
cing
and
a lo
w 7
% in
tere
st r
ate.
The
extr
a pa
ymen
ts f
or t
he n
ew h
eat
pum
p ca
n be
add
ed t
o yo
ur m
onth
ly
elec
tric
bill
.
The
new
hea
t pu
mp
mus
t m
eet
ener
gy-e
ffic
ienc
y st
anda
rds
and
hom
eow
ners
mus
t
agre
e to
a T
VA
-app
rove
d in
spec
tion
. Oth
er r
equi
rem
ents
may
app
ly.
Wat
er H
eate
r Pu
rcha
seN
ow t
hat
you
are
savi
ng m
oney
wit
h a
new
ene
rgy-
effi
cien
t he
at p
ump,
why
not
stre
tch
thos
e sa
ving
s ev
en f
urth
er w
ith
a ne
w e
lect
ric
wat
er h
eate
r. N
ew, e
nerg
y ef
fici
ent
mod
els
can
help
you
sav
e m
oney
on
your
ele
ctri
c bi
ll. V
EC
will
add
to
your
sav
ings
wit
h a
$30
cred
it o
n yo
ur n
ext
elec
tric
bill
.
To e
arn
the
$30
cred
it t
he w
ater
hea
ter
mus
t be
a r
epla
cem
ent
for
an e
xist
ing
wat
er
heat
er a
nd m
ust
have
a c
apac
ity
of a
t le
ast
40 g
allo
ns. O
ther
con
diti
ons
may
app
ly.
New
Hom
e C
onst
ruct
ion
If y
ou w
ant
to b
uild
in t
he s
avin
g of
an
ener
gy-e
ffic
ient
all-
elec
tric
hom
e, V
EC
can
help
wit
h a
$50
cred
it o
n yo
ur n
ext
elec
tric
bill
.
VE
C w
ill p
rovi
de a
$50
cre
dit
on t
he n
ext
elec
tric
bill
and
a f
ree
TV
A-a
ppro
ved
insp
ecti
on o
n ne
w a
ll-el
ectr
ic h
omes
tha
t m
eet
ener
gy-s
avin
g st
anda
rds
on in
sula
tion
,
win
dow
s, a
nd h
eat
pum
ps. (
Hom
es w
ith
gas
logs
and
dua
l-fu
el h
eat
pum
ps m
ay s
till
qual
ify
for
the
elec
tric
bill
cre
dit.
)
Get
the
Det
ails
at
Your
Loc
al V
EC
Cus
tom
er S
ervi
ce C
ente
rIf
you
are
inte
rest
ed in
sav
ing
mon
ey a
nd w
ant
to t
ake
adva
ntag
e of
VE
C’s
ince
ntiv
es,
call
or s
top
by y
our
loca
l VE
C C
usto
mer
Ser
vice
Cen
ter
for
all t
he d
etai
ls.
The
req
uire
men
ts a
nd r
estr
icti
ons
for
part
icip
atin
g in
the
ince
ntiv
e pr
ogra
ms
men
tion
ed a
bove
are
not
inte
nded
to
be a
n al
l-in
clus
ive
list.
Che
ck w
ith
your
loca
l VE
C
Cus
tom
er S
ervi
ce C
ente
r fo
r a
full
list
of r
equi
rem
ents
and
res
tric
tion
s.
VEC
Wan
ts t
o H
elp
Yo
u
Sav
e M
oney
on Y
our
Elect
ric
Bill
VEC
Wan
ts t
o H
elp
Yo
u
Sav
e M
oney
on Y
our
Elect
ric
Bill
You
spok
e –
and
we
liste
ned.
VE
C c
usto
mer
s as
ked
us t
o si
mpl
ify
our
tele
phon
e sy
stem
and
mak
e th
e op
tion
s fo
rca
llers
eas
ier
to f
ollo
w. W
e re
spon
ded
by m
akin
g th
e m
enu
shor
ter
and
the
proc
ess
mor
e si
mpl
e. T
he u
pgra
des
will
als
o he
lp r
oute
cal
ls in
an
even
mor
e ef
fici
ent
way
.W
e ar
e al
way
s gl
ad t
o he
ar s
ugge
stio
ns f
or im
prov
emen
ts f
rom
our
mem
bers
. Aft
eral
l, ou
r m
embe
rs a
re n
ot ju
st c
usto
mer
s; t
hey’
re t
he o
wne
rs o
f th
e bu
sine
ss.
We’v
e U
pdated o
ur
Menu