FDA ORA Resilient Leadership Program

Cohort 1 - Launch

4/3/2014

Getting Started

• Welcome

• Opening Comments

• Introductions

2

SER

Bess Ormond

Laurie Farmer

Thomas Clarida

Edwin Ramos

Diana Ramirez

Jose Luis Arroyo-Acosta

Richard Garcia

Mary Torasso

Hector Espinet

Elizabeth Kage

SWR

Ricky Rodriquez

Miguel Hernandez

Patrick Ayes

Trinidad Barreras

Nalini Lebzelter

Tricia Martinez

Jeff Moody

Cohort 1 Participants

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Rebecca Vigue

Linda Sacco

Andruino Frankovic

Keroline Simmonds

Joseph Matrisciano

Brian Baker

Kent Hermann

Troy Petrillo

Kerry Walsh

NER

Christopher Bastedo

Laishan Liza Lam

LaRae Koopman

Pamela Kuist

CER

Steve Solomon

L’Tonya Davis

Philip Walsky

Nancy

Kennedy

Ellen Morrison

Doug Stearn

Michele Berger

Anthony Taube

Hitelia Castellanos

Gregory Parcover

Barbara Cassens

Andriana Menchaca-

Gendron

Patricia Alcock

Lynnette Riggio

Anne Marie

Montemurro

HQ

Mark Roh

Kathleen Lewis

Donna Williams Hill

Michael Araneta

Sam Chan

Rachelle Barnes

Uduak Inokon

Lisa Capron

Mark Eric Chan

Nathan Lacy

Sally Yee

PAR

Cheryl Bingham

Paul Joseph Teitell

Thresa Imler

Rachel Harrington

Sam Labinjo

Brian Putz

Cynthia Ramirez

Kartlon Watson

Ann Rice

Keith Jasukaitis

Toniette Williams

Tonnie Carter

Cheryl Flurer

A Few Technology Guidelines

• For those of you participating

remotely:

– Use chat box on screen to ask a question

– Audio will play over your computer

speakers

– Breakouts – call your assigned phone

number

– Screen frozen? Refresh your browser.

– If you need additional tech support, contact

us using the chat feature or email

resilient@commpartners.com

4

• In Room Participants:

– When you want to ask a

question, please wait for

someone to hand you a

microphone so that remote

participants can hear you.

As much as possible, we want remote participants to feel as if they are

in the room with us.

Objectives For Today

• Learn more about what Resilient Leadership

(RL) is and how it can benefit you and ORA

• Clarify what the RL Program consists of, and

what your participation in it will look like

• Discuss RL coaching – how it works and what

you can expect

• Introduce Symposium and how it can support

your on-going learning during this program

5

Today’s Agenda

• Why Resilient Leadership?

• Define and Discuss Resilient Leadership (RL)

• Provide an Overview of the RL Program

• Highlight RL Training Sessions

• Define and Discuss Coaching (both individual and group)

• Clarify Participant Commitment Requirements

• Introduce Symposium

• Complete Introduction to Resilient Leadership

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Why Resilient Leadership?

• The purpose of the RL program is to strengthen

the resilience of ORA leaders at all levels and in

doing so, to build a more resilient organization.

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Defining Resilience

• What does “resilience” mean to you?

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Reminder to Remote Participants:

To ask a question, use the remote chat box in

the corner of your screen. Eve will read

submitted questions out loud so the

facilitators can address them.

ORA leaders will be more resilient leading to

• Enhanced focus

• Greater efficiencies and productivity

• Stronger relationships and more effective collaboration

• Increased ability to manage conflict

• More effective problem solving

… and increased capacity to deal with complex challenges

Resilient Leaders…

Resilient Leaders: Lead with calm, clarity and conviction in the midst of anxiety provoked by increasing complexity and accelerating change. These individuals lead from strength, know how to care for themselves emotionally, spirituality and physically, and can sustain their leadership efforts over time.

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Small Group Discussion

• Introduce yourself to your fellow breakout group

members

• How is this definition of Resilient Leadership

relevant to the challenges ORA is facing?

• What part of the definition most resonates with

you?

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Reminder to Remote Participants:

For Breakout Sessions, dial in to your

assigned conference line.

The ORA Resilient Leadership Program

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A transformational learning program comprised of components designed to build the resilience of ORA leaders over time. The program utilizes technology to deliver real-time and on-demand training and access to RL materials and experts.

Live Broadcasts of 9 RL Training Sessions

Resilient Leadership Coaching

Interactive Environment Collateral/Learning Materials

• “Live” on-site and remote training • Facilitated dialogues • Key RL concepts and tools

ORA Resilient

Leadership

Program

• Mix of individual and small group coaching • Apply RL learnings to deepen learning

• Online learning platform • Access live and archived training

webcasts + other program resources • Collaboration Forums

• Resilient Leadership • The Anxious Organization • RL Participant Journal • RL Self-Assessments and 360° • And more…

Program Timeline/Overview

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Apr May Jun Jul Aug Sep Oct Nov Dec

CH 1 Program Launch (4/3/14)

Pre-Program RL Sel f Assmt

Post-Program RL Sel f Assmt (before last

ind or group coaching sess ion)Sess ion #1 (4/24/14)

Sess ion #2 (5/15/14)

Sess ion #3 (6/19/14)

Sess ion #4 (7/17/14)

Sess ion #5 (8/21/14)

Sess ion #6 (9/18/14)

Sess ion #7 (10/16/14)

Sess ion #8 (11/20/14)Paired with coach (4/10/14)

1st Coaching Sess ion NLT (4/30/14)

Select + Comms to 360 Raters (5/15/14)

360s Complete (6/15/14)

Coaching Goals Complete (6/30/14)

Midpoint Check In

Ongoing Coaching

End Point EvaluationIs t Group Coaching Sess ion NLT

(4/30/14)

Smal l Group Coaching Sess ions

Legend

Q4 CY 2014

Tra ining Sess ions Mi lestones Group Coaching Sess ions

Training

Sessions

Individual

Coaching

Small Group

Coaching

ORA RL

Program Areas Key Activities

Q2 CY2014 Q3 CY 2014

General

Resilient Leadership Training Sessions

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9 RL Training Modules

Introduction

Reactivity

Stay Connected

Over-Under Functioning

Triangles

Non-Anxious Presence

Focus on Your Own Functioning

Lead with Conviction

The Fallacy of Empathy

For Each Training Module…

• 12:30-4:30pm EST

• Launch Webcasts via

Symposium

• Complete Pre-Work, via

Symposium, before each

session

• Complete Post-

Work/Integration tool, via

Symposium, after each

session

Reminder to Remote Participants:

Have your assigned breakout conference

line on hand for each session

What is Coaching?

“Taking valued people from where they

are to where they want to go.”

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Individual coaching

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Coaching IS:

• Tailored, confidential

personal development

conversations

• A way to help YOU

clarify what you want,

create solutions, and

take action

• Build the self-

awareness required to

improve leadership

performance

Coaching Is NOT:

• Psychotherapy

• Consulting

• Mentoring, tutoring,

or personal training

Coaching Component Varies

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• 2-1.5 hr sessions/mo for 9 mos.

• Integrated Coaching Goal Plan

SES

Director

Branch Chief

Supervisor

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RL Content Components Coaching Components

• Month 1-5: 2-1 hr sessions/mo.

• Month 6-9: 1-1 hr sessions/mo.

• Integrated Coaching Goal Plan

• 1 – 1.5 hr mtg per each month

for 9 months

• Apply learnings from sessions

• Make commitments in

sessions

SES Coaching Director. Coaching Small Group Coaching

Participant Benefits and Expectations

Benefits for You

• Opportunity to build relationships with your peers through varying

learning forums

• Helps you develop yourself as a leader from the inside out in

particular strengthening your self awareness

• Challenges you to think in new ways and build new skills to take

action in tough situations in ways that are more effective and less

energy draining!

Expectations of You

• Attend every training and participate fully

• Commit to being an active learner and

staying open to new ideas

• Commit to and fulfill assigned practices; pre-work; and post work

• Participate wholeheartedly in the individual or small group coaching 17

Next Steps

• Reading Assignments

– Resilient Leadership: pp. 79-115; 373-377

– The Anxious Organization: pp. 15-37; 177-204

• Complete RL Self Assessment

– On Symposium, under My Symposium Tab, RL Self Assessment.

Complete before the 4/24 Unit 1 Module: Reactivity

– Once you’ve completed the assessment; send it to your coach

(individual or small group coach).

• Coach Selection – SES/ Director Level

– You will receive an email from Lhenson@suntiva.com with 2 coach bios

from which to select. Email Lindsay back with your coach selection by

4/10.

• Small Group Coaching – Branch Chief/Supervisor

– You will receive an email from Lhenson@suntiva.com with your group

coaching information including who is in your group and the bio for the

Suntiva coach who will be leading your group.

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Discussion:

• What is your overall reaction to the program?

• What are your questions for deeper

understanding?

• What most interests you so far?

19

Reminder to Remote Participants:

To ask a question, use the remote chat box in

the corner of your screen. Eve will read

submitted questions out loud so the

facilitators can address them.

ORA RL Symposium

The ORA RL Symposium is your one stop

shop for:

• Archived training sessions

• Post Session Integration Tools

• Collaboration via Discussion Forums

• Program Documents and Tools such as

the RL Self Assessment

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Editing Your Profile on Symposium

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Customizing Your Profile on Symposium

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Accessing Training Sessions

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Accessing Training Session Content

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Where to Find Discussion Forums

25

Posting to a Forum

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