FCC Facts--Your Access to FREE Credit Reports

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    Your Access to Free Credit Reports

    he Fair Credit Reporting Act (FCRA) requireseach o the nationwide credit reportingcompanies Equiax, Experian, and ransUnion to provide you with a ree copy o your credit report,

    at your request, once every 12 months. Te FCRA

    promotes the accuracy and privacy o inormation in

    the les o the nations credit reporting companies.

    Te Federal rade Commission (FC), the nations

    consumer protection agency, enorces the FCRA

    with respect to credit reporting companies.

    A credit report includes inormation on where you

    live, how you pay your bills, and whether youvebeen sued or arrested, or have led or bankruptcy.

    Nationwide credit reporting companies sell the

    inormation in your report to creditors, insurers,

    employers, and other businesses that use it to

    evaluate your applications or credit, insurance,

    employment, or renting a home.

    Here are the details about your rights under the

    FCRA, which established the ree annual credit

    report program.

    Q: How do I order my ree report?

    A: Te three nationwide credit reporting companies

    have set up a central website, a toll-ree telephone

    number, and a mailing address through which you

    can order your ree annual report.

    o order, visit annualcreditreport.com, call

    1-877-322-8228, or complete the Annual Credit

    Report Request Form and mail it to: Annual CreditReport Request Service, P.O. Box 105281, Atlanta,

    GA 30348-5281. Te orm is on the back o this

    brochure; or you can print it rom

    tc.gov/credit. Do not contact the three nationwide

    credit reporting companies individually. Tey are

    providing ree annual credit reports only through

    annualcreditreport.com, 1-877-322-8228, and

    Annual Credit Report Request Service, P.O. Box

    105281, Atlanta, GA 30348-5281.

    You may order your reports rom each o the three

    nationwide credit reporting companies at the same

    time, or you can order your report rom each o

    the companies one at a time. Te law allows you

    to order one ree copy o your report rom each o

    the nationwide credit reporting companies every 12

    months.

    A Warning About

    Imposter Websites

    Only one website is authorized to ll orders or the

    ree annual credit report you are entitled to under

    law annualcreditreport.com. Other websites

    that claim to oer ree credit reports, ree credit

    scores, or ree credit monitoring are not part

    October 2011

    http://www.annualcreditreport.com/http://ftc.gov/credithttp://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/http://ftc.gov/credithttp://www.annualcreditreport.com/
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    o the legally mandated ree annual credit report

    program. In some cases, the ree product comes

    with strings attached. For example, some sites sign

    you up or a supposedly ree service that converts

    to one you have to pay or ater a trial period. I

    you dont cancel during the trial period, you may

    be unwittingly agreeing to let the company start

    charging ees to your credit card.

    Some imposter sites use terms like ree report

    in their names; others have URLs that purposely

    misspell annualcreditreport.com in the hope that

    you will mistype the name o the ocial site. Some

    o these imposter sites direct you to other sites that

    try to sell you something or collect your personal

    inormation.

    Annualcreditreport.com

    and the nationwide credit

    reporting companies will not

    send you an email asking or

    your personal inormation. I

    you get an email, see a pop-

    up ad, or get a phone call

    rom someone claiming to

    be rom annualcreditreport.

    com or any o the three

    nationwide credit reporting companies, do not reply

    or click on any link in the message. Its probably a

    scam. Forward any such email to the FC at spam@

    uce.gov.

    Q: What inormation do I need to provide to get

    my ree report?

    A: You need to provide your name, address, Social

    Security number, and date o birth. I you have

    moved in the last two years, you may have to provide

    your previous address. o maintain the security o

    your le, each nationwide credit reporting company

    may ask you or some inormation that only you

    would know, like the amount o your monthly

    mortgage payment. Each company may ask you or

    dierent inormation because the inormation each

    has in your le may come rom dierent sources.

    Q: Why do I want a copy o my credit report?

    A: Your credit report has inormation that aects

    whether you can get a loan and how much you

    will have to pay to borrow money. You want a copy

    o your credit report to:

    make sure the inormation is accurate, complete,

    and up-to-date beore you apply or a loan or a

    major purchase like a house

    or car, buy insurance, or

    apply or a job.

    help guard against

    identity thet. Tats when

    someone uses your personal

    inormation like yourname, your Social Security

    number, or your credit card

    number to commit raud.

    Identity thieves may use your

    inormation to open a new credit card account in

    your name. Ten, when they dont pay the bills,

    the delinquent account is reported on your credit

    report. Inaccurate inormation like that could

    aect your ability to get credit, insurance, or even

    a job.

    Q: How long does it take to get my report ater I

    order it?

    A: I you request your report online at

    annualcreditreport.com, you should be able to

    Only one website is

    authorized to ll orders or

    the fee annual credit report

    you are entitled to under law annualcreditreport.com.

    FTC Facts For Consumers 2

    http://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/http://www.annualcreditreport.com/
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    access it immediately. I you order your report

    by calling toll-ree

    1-877-322-8228, your report

    will be processed and mailed

    to you within 15 days. I you

    order your report by mail

    using the Annual Credit

    Report Request Form, your

    request will be processed and

    mailed to you within 15 days

    o receipt.

    Whether you order your report online, by phone, or

    by mail, it may take longer to receive your report i

    the nationwide credit reporting company needs more

    inormation to veriy your identity.

    Q: Are there any other situations where I might

    be eligible or a ree report?

    A: Under ederal law, youre entitled to a ree report

    i a company takes adverse action against you, such

    as denying your application or credit, insurance,

    or employment, and you ask or your report within60 days o receiving notice o the action. Te notice

    will give you the name, address, and phone number

    o the credit reporting company. Youre also entitled

    to one ree report a year i youre unemployed and

    plan to look or a job within 60 days; i youre on

    welare; or i your report is inaccurate because o

    raud, including identity thet. Otherwise, a credit

    reporting company may charge you up to $11.00

    or another copy o your report within a 12-month

    period.

    o buy a copy o your report, contact:

    Equiax:1-800-685-1111; equiax.com

    Experian: 1-888-397-3742; experian.com

    ransUnion: 1-800-916-8800; transunion.com

    Q: Should I order a report rom each o the three

    nationwide credit reporting

    companies?

    A: Its up to you. Because

    nationwide credit reporting

    companies get their

    inormation rom dierent

    sources, the inormation

    in your report rom one

    company may not refect all,

    or the same, inormation

    in your reports rom the other two companies.

    Tats not to say that the inormation in any o

    your reports is necessarily inaccurate; it just may be

    dierent.

    Q: Should I order my reports rom all three o the

    nationwide credit reporting companies at the

    same time?

    A: You may order one, two, or all three reports at

    the same time, or you may stagger your requests. Its

    your choice. Some nancial advisors say staggeringyour requests during a 12-month period may be

    a good way to keep an eye on the accuracy and

    completeness o the inormation in your reports.

    Q: What i I fnd errors either inaccuracies

    or incomplete inormation in my credit

    report?

    A: Under the FCRA, both the credit reporting

    company and the inormation provider (that is,the person, company, or organization that provides

    inormation about you to a credit reporting

    company) are responsible or correcting inaccurate

    or incomplete inormation in your report. o

    take ull advantage o your rights under this law,

    I you request yourreport online at

    annualcreditreport.com,

    you should be able to access

    it immediately.

    FTC Facts For Consumers 3

    http://www.equifax.com/http://www.experian.com/http://www.transunion.com/http://www.transunion.com/http://www.experian.com/http://www.equifax.com/
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    contact the credit reporting company and the

    inormation provider.

    1. ell the credit reporting company, in writing,what inormation you think is inaccurate.

    Credit reporting companies must investigate the

    items in question usually within 30 days

    unless they consider your dispute rivolous. Tey

    also must orward all the

    relevant data you provide

    about the inaccuracy to the

    organization that provided

    the inormation. Ater theinormation provider receives

    notice o a dispute rom the

    credit reporting company,

    it must investigate, review

    the relevant inormation,

    and report the results back to the credit reporting

    company. I the inormation provider nds the

    disputed inormation is inaccurate, it must notiy all

    three nationwide credit reporting companies so they

    can correct the inormation in your le.

    When the investigation is complete, the credit

    reporting company must give you the written results

    and a ree copy o your report i the dispute results

    in a change. (Tis ree report does not count as your

    annual ree report under the FAC Act.) I an item

    is changed or deleted, the credit reporting company

    cannot put the disputed inormation back in your

    le unless the inormation provider veries that

    it is accurate and complete. Te credit reporting

    company also must send you written notice that

    includes the name, address, and phone number o

    the inormation provider.

    2. ell the creditor or other inormation provider

    in writing that you dispute an item. Many providers

    speciy an address or disputes. I the provider

    reports the item to a credit reporting company, it

    must include a notice o your dispute. And i you

    are correct that is, i the inormation is ound to

    be inaccurate the inormation provider may not

    report it again.

    Q: What can I do i the credit reporting company

    or inormation provider wont correct the

    inormation I dispute?

    A: I an investigation

    doesnt resolve your dispute

    with the credit reportingcompany, you can ask that

    a statement o the dispute

    be included in your le and

    in uture reports. You also

    can ask the credit reporting

    company to provide your statement to anyone who

    received a copy o your report in the recent past. You

    can expect to pay a ee or this service.

    I you tell the inormation provider that you disputean item, a notice o your dispute must be included

    any time the inormation provider reports the item

    to a credit reporting company.

    Q: How long can a credit reporting company

    report negative inormation?

    A: A credit reporting company can report most

    accurate negative inormation or seven years and

    bankruptcy inormation or 10 years. Tere is notime limit on reporting inormation about criminal

    convictions; inormation reported in response to

    your application or a job that pays more than

    $75,000 a year; and inormation reported because

    youve applied or more than $150,000 worth o

    credit or lie insurance. Inormation about a lawsuit

    Tell the credit reporting

    company, in writing, whatinormation you think is

    inaccurate.

    FTC Facts For Consumers 4

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    or an unpaid judgment against you can be reported

    or seven years or until the statute o limitations runs

    out, whichever is longer.

    Q: Can anyone else get a copy o my credit

    report?

    A: Te FCRA species who can access your

    credit report. Creditors,

    insurers, employers, and

    other businesses that use the

    inormation in your report

    to evaluate your applications

    or credit, insurance,employment, or renting a

    home are among those that

    have a legal right to access

    your report.

    Q: Can my employer get my credit report?

    A: Your employer can get a copy o your credit

    report only i you agree. A credit reporting company

    may not provide inormation about you to youremployer, or to a prospective employer, without your

    written consent.

    For More Information

    Te FC works to prevent raudulent, deceptive and

    unair business practices in the marketplace and toprovide inormation to help consumers spot, stop

    and avoid them. o learn more about credit issues

    and protecting your personal inormation, visit

    tc.gov/credit.

    o le a complaint or get ree

    inormation on consumer

    issues, visit tc.govor call

    toll-ree, 1-877-FC-HELP

    (1-877-382-4357); Y:1-866-653-4261. Watch a

    video, How to File a Complaint,

    at tc.gov/video to learn

    more. Te FC enters consumer complaints into

    the Consumer Sentinel Network, a secure online

    database and investigative tool used by hundreds o

    civil and criminal law enorcement agencies in the

    U.S. and abroad.

    Your employer can get a

    copy o your credit report

    only i you agree.

    For The Consumer Federal Trade Commission

    ftc.gov 1-877-ftc-help

    Federal Trade CommissionBureau of Consumer Protection

    Division of Consumer and Business Education

    FTC Facts For Consumers 5

    http://ftc.gov/credithttp://ftc.gov/http://ftc.gov/videohttp://www.ftc.gov/http://www.ftc.gov/http://ftc.gov/videohttp://ftc.gov/http://ftc.gov/credit
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    You have the right to get a free copy of your credit file disclosure, commonly called a credit report, once every 12 months, from each of

    the nationwide consumer credit reporting companies - Equifax, Experian and TransUnion.

    For instant access to your free credit report, visit www.annualcreditreport.com.

    For more information on obtaining your free credit report, visit www.annualcreditreport.com or call 1-877-322-8228.

    Use this form if you prefer to write to request your credit report from any, or all, of the nationwide consumer credit reporting companies. The

    following information is required to process your request. Omission of any information may delay your request.

    If additional information is needed to process your request, the consumer creditreporting company will contact you by mail.

    Your request will be processed within 15 days of receipt and then mailed to you.

    Annual Credit Report Request Form

    Once complete, fold (do not staple or tape), place into a #10 envelope, affix required postage and mail to:Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281.

    Copyright 2004, Central Source LLC

    Equifax

    Experian

    TransUnion

    I want a credit report from (shade

    each that you would like to

    receive):

    Shade here if, for security

    reasons, you want your credit

    report to include no more than

    the last four digits of your

    Social Security Number.

    Shade Circle Like This >

    Not Like This >

    Social Security Number:

    - -

    Date of Birth:

    / /Month Day Year

    First Name M.I.

    Last Name JR, SR, III, etc.

    Current Mailing Address:

    House Number Street Name

    City State ZipCode

    ZipCodeStateCity

    Apartment Number / Private Mailbox For Puerto Rico Only: Print Urbanization Name

    Street NameHouse Number

    Previous Mailing Address (complete only if at current mailing address for less than two years):

    Fold HereFold Here

    Fold HereFold Here

    Please use a Black or Blue Pen and write your responses in PRINTED CAPITAL LETTERS without touching the sides of the boxes like the examples listed below:

    For Puerto Rico Only: Print Urbanization NameApartment Number / Private Mailbox

    31238

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