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FAQ -- Frequently Asked Questions

What users can install the FrontPage Server Extensions?

The FrontPage Server Extensions must be installed and executed using the native Administratoraccount, user name Administrator, on both Windows Server 2008 and Vista.

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Which versions of Vista can run the FrontPage Server Extensions?

The FrontPage Server Extensions kit is intended to run on Vista Ultimate, Vista Business, VistaEnterprise and Vista Home Premium.

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How do I fix the "_vti_bin" could not be accessed error?

After installation, I tried to extend the web site but received an error saying _vti_bin could not beaccessed.

FrontPage Server Extensions is a legacy application that requires the user to be logged on as thenative Administrator account, user name Administrator.

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How do I fix Vista Ultimate "internal error"?

I tried to install on Vista Ultimate but the installation failed right away with An internal error hasoccurred. ( ) Installation ended prematurely because of an error.

There is a problem with some installations of Vista where vbscript.dll fails to be registeredproperly. Please login as Administrator, open a cmd window, cd to where vbscript.dll lives(usually c:\windows\system32), and run the command: "regsvr32 vbscript.dll". You should see asuccess message, then try installing FPSE again.

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How do I fix the "unable to read configuration for Microsoft Internet Information service"?

Providing Microsoft FrontPage Server Extensions for:

Microsoft Windows Server 2008 (Code Name "Longhorn") Microsoft Windows Vista

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After I installed the extensions, I got a message saying it installed successfully, but then amessage saying: "unable to read configuration for Microsoft Internet Information service"

Log on as the native Administrator account, user name Administrator

Start a cmd.exe window

Cd C:\Program Files\Common Files\microsoft shared\Web Server Extensions\50\bin

Enter the following commands in the cmd window:

o owsadm.exe -o setproperty -pn ValidateServicesCnf -pv fix

o owsadm.exe -o setproperty -pn CheckRolesConfig -pv fix

o owsadm.exe -o setproperty -pn TightenSecurity -pv fix

o owsadm.exe -o setproperty -pn CheckUserAccess -pv fix

o owsadm.exe -o check

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Where can I get support for FPSE?

Support is available:

On our FAQ. From various newsgroups

- http://forums.iis.net/1045.aspx Ready-to-Run Software, Inc's FPSE Support Team

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When I try to install the Server Extensions, I receive the message "Your system has updates that need

to be applied during the next reboot. Please reboot your system before installing ..." Rebooting doesn'thelp. Can you help me?

The Windows Installer 4.0 property, MsiSystemRebootPending, which is not set by FPSE, isalready set when the FPSE installer checks it. The machine gets stuck in the state where itthinks a reboot is needed, but after rebooting doesn't clear this property.

Please review this article: http://support.microsoft.com/kb/555175with special attention to

method 11.

On a 64-bit computer, be sure to look at both the 32-bit and 64-bit paths identified in the article:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\InProgress

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How do I create a log file during installation so I can review it or send it to support for addition help?

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Start the install of the FrontPage Server Extensions from a cmd line and create a log file. Todo this: launch a cmd.exe window with Run As Administrator property set. In that DOSwindow, type " /l*v logfile", where is replaced with the actual MSIname and logfile is the path and name of the log file to create. You will have to navigate tothe location of the msi file or specify the full path in the cmd window.

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In 64 bit Operating System, why do I get the error: FPSE 2002 on Win 2008 server --> Service

Unavailable and the AppPool shuts down?

Please refer to this threadfrom the IIS7.NET Forum for additional information.

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When I try to download the Server Extensions via FTP using Internet Explorer, I get the 'cannotdisplay the webpage' message. Can you help?

From the main Internet Explorer menu, select the Tools button and then select Internet Options from thedrop down menu.

In the Internet Options window, click on the Advanced tab. In the Advanced tab window, scroll down inthe Settings window to the Browsing section.

Under the Browsing header, look for the checkbox rule stating: Use Passive FTP (for firewall and DSLmodem compatibility).

Verify that the checkbox is NOT checked. Uncheck it if necessary.

Click on the Internet Options window Apply button to save the configuration.

Click on the Internet Options window OK button to close the dialog.

You should now be able to successfully download the FrontPage Server Extensions via FTP usingInternet Explorer.

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When I try and install the FPSE02_win2008_vista_rtm_ENG.msi on a 64 bit Vista machine, Iget the error message "An internal error has occurred.

Perform regsvr32 on c:\windows\sysWow64\vbscript.dll, NOT the c:\windows\system32\vbscript.dll. You may re-register the original file after the installation has completed.

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Windows 7, Windows Server 2008 R2 and the FrontPage Server Extensions

Windows 7 and Windows Server 2008 R2 are NOT presently FrontPage Server Extension supportedplatforms. The FrontPage Server Extensions are intended for Windows Server 2008 and most Vistaoperating systems.

At this time Microsoft has no plan to support the FrontPage Server Extensions on the Windows 7 orWindows Server 2008 R2 operating system.

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Who is Ready-to-Run Software, Inc.?

Since 1991 Ready-to-Runhas been providing the marketplace with our porting expertise. We havebeen working with the Microsoft FrontPage Server Extensions for over ten years and are currentlyworking with Microsoft to provide the server extensions for Windows Server 2008 and WindowsVista.

Our porting expertise has been utilized by such firms as O'Reilly and Associates, Bantam, RandomHouse, and Prentice Hall, GTE, 3M, Exxon and many others. Out of these experiences grew ourPorting Center. The Porting Center offers 15 different UNIX platforms and many Windows

platforms. Our experts are available to assist you. If you have neither the time nor the man powerwe can do the portingfor you.

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Microsoft, FrontPage, Windows Server 2008 (Code Name "Longhorn") and Vista are either registered trademarks or trademarks ofMicrosoft Corporation in the U. S. A. and/or other Countries. Other product and company names mentioned herein may be the trademarksof their respective owners.

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