FAMILY SUPPORT CENTERDESIGN GUIDE

A I R M O B I L I T Y C O M M A N D

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The Air Mobility Team does great work every day, providingGlobal Reach for America. In large part, we owe this success tothe strong support families provide to the active duty and civilian members of the Team.

Family members are key players on the Team, and AMC isabsolutely committed to do everything we can to support them. That support includes quality facilities in which AMC canprovide first-rate programs to meet the needs of its people.

This guide will help commanders deliver top-notch Family SupportCenters. In doing so, AMC will continue to make taking care of its people and their families the top priority in the command.

“The Air Mobility Team...Responsive Global Reach for America...Every Day!”

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Table of Contents

ii

Chapter 1INTRODUCTION 1

A. PurposeB. Project Development

1. Planning2. Programming3. Design4. Construction

Chapter 2EXTERIOR ELEMENTS 3

A. GeneralB. SignsC. LandscapingD. Covered PatioE. Parking AreasF. Entries and Entry Paths

Chapter 3FUNCTIONAL AREAS 5

A. Administration Areas1. General2. Offices3. Reference Room4. Conference Room5. Training Room6. Waiting Areas7. Administration Support Room

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TABLE OF CONTENTS

Chapter 3FUNCTIONAL AREAS (Cont’d)

B. Relocation Assistance Areas1. General2. Loan Closet3. Food Pantry4. Airmen’s Attic

C. Support Areas1. General2. Kitchen3. Storage Rooms4. Rest Rooms5. Mechanical Room6. Electrical/Communications Room7. Janitor’s Closet

Chapter 4INTERIOR STANDARDS 17

A. GeneralB. Color ConceptsC. Floor CoveringsD. WallcoveringsE. CeilingsF. Window CoveringsG. AccessoriesH. SignsI. Systems FurnitureJ. LightingK. Communications

REFERENCES 23

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List of Figures

Number Description PageFigure 1-A Functional Area Relationships 1Figure 2-A Concept Site Plan 3Figure 3-A Director’s Office Floor Plan 6Figure 3-B Program Office Floor Plan 6Figure 3-C Secretary/Administration Office Floor Plan 7Figure 3-D Professional Volunteers Office Floor Plan 7Figure 3-E Reference Room Floor Plan 8Figure 3-F Typical Waiting Areas Floor Plan 10Figure 3-G Relocation Assistance Areas Floor Plan 12Figure 3-H Concept Floor Plan 16

List of Tables

Number Description Page Table 3-A Functional Space Requirements 15Table 4-A Finish Schedule 20Table 4-B Furnishings Schedule 21Table 4-C Equipment Schedule 22

TABLE OF CONTENTS

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1

Chapter 1

Introduction

Figure 1-A: Functional Area Relationships.

PARKING

EXIT

COVERED PATIO

CUSTOMER ENTRANCE

SUPPORTAREAS

RELOCATIONASSISTANCEAREAS

ADMINISTRATIONAREAS

EXTERIORELEMENTS

LOADING AREA

A. PurposeThis guide provides the basic criteria to organize, evaluate,plan, program, and design Air Mobility Command (AMC)Family Support Centers (FSCs). The information present-ed is intended to make commanders and their staffs awareof important design considerations and to aid them inproject development. FSCs should maintain a qualityenvironment that offers a full range of support services forour active duty and civilian members and their families.These facilities should provide an atmosphere in whichcustomers feel comfortable while receiving quality assis-tance. This guide is for use by commanders, base civil

engineers, FSC directors, Headquarters AMC staff, designarchitects and engineers, and others involved in FSC facil-ity design and construction activities. It is intended tohelp all participants better understand AMC FSC designstandards for effective participation in the project develop-ment process. Use this guide to supplement other AirForce and Department of Defense (DoD) policies andinstructions.

The four functional areas which make up the FSC areExterior Elements, Administration Areas, RelocationAssistance Areas, and Support Areas.

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INTRODUCTION

B. Project DevelopmentThe key elements to successful facility delivery are plan-ning, programming, design, and construction.

1. PlanningGood planning establishes the objectives for an effectiveprogram and provides the means to help meet the objec-tives of the FSC organization. It should also lead to atimetable for project completion. Planning must be long-term.

When planning a new facility, complete the site selectionprior to preparing a DD Form 1391, Military ConstructionProject Data, for an individual project.

2. ProgrammingProgramming includes determining user requirements,developing solutions, identifying funding sources, and for-warding programming documents to the appropriate reviewand approval authorities. Each programmed project shouldbe consistent with the base comprehensive plan for newand existing facilities. Work is classified as maintenance,repair, or minor construction.

Information required during preparation of the DD Form 1391, which initiates project development, isfound throughout this guide. Included are considerationsof space criteria, overall facility size, and special factors foruse in estimating costs.

3. DesignDesign includes concept development, design reviews, andconstruction documents. It is important for civil engineer-ing and the user to actively communicate throughout thedesign process to bring about a successful project.

Life safety code requirements take precedence over otherfacility improvement requirements. All areas should bebarrier free and accessible to the disabled in accordancewith the Americans with Disabilities Act and UniformFederal Accessibility Standards.

The designer should complete an overall comprehensiveinterior design (CID) standard for your facility beforebeginning any major design project. The CID standardaddresses interior finishes, artwork, signs, and furnishings.It ensures even small upgrade projects support the designobjectives for the entire facility. Refer to the AMCInterior Design Guide for an expanded discussion of interi-or design. Integration of engineering, architectural, andinterior design considerations during project developmentcreates a well-coordinated interior design. Analyze an exist-ing facility’s structural, electrical, communications, andmechanical systems before planning interior design upgrades.The designer should include infrastructure improvementsconcurrently with interior finish work when appropriate.

4. ConstructionQuality reviews of the contractors’ submittals by projectengineers and frequent on-site inspections by civil engi-neering construction management personnel and the userwill help ensure design goals are met. ■ARCHIV

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3

Chapter 2

Exterior Elements

Figure 2-A: Concept Site Plan.

FACILITYSIGN

PARKING

PARKING

PARKING

LOADINGAREA

MAINROAD

COVEREDPATIO

A. GeneralThe FSC exterior elements provide the first impressionvisitors have of the facility and quality of service. Thischapter addresses the concept site plan, signs, landscaping,a covered patio, parking areas, entries, and entry paths.The architectural compatibility guide for each base willhelp in the design of these elements.

The FSC should be easily identifiable and close to othersupport activities, such as the chapel and housing office.The facility may be a separate building or built into consol-idated structures with other community support activities.

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EXTERIOR ELEMENTS

This is an artist’s rendition of a covered patio that provides weatherprotection during barbecue classes, outdoor functions, and break periods.

The main entrance should be easily identifiable to first-time visitors.

B. SignsSigns include the facility, directional, and parking signs.They should follow the AMC sign standards. Provide abuilding entry sign on the site to clearly direct visitors tothe main entrance.

C. LandscapingLandscaping elements help create a quality appearance forvisitors entering the FSC. These elements screen parkingareas and define the building entries. Landscaping ele-ments include earth berms, shrubs, trees, and flowers.Refer to the AMC Landscape Design Guide for specificinformation.

D.Covered PatioAttach a covered patio with picnic tables and a barbecuegrill to the building, adjacent to the training room. Thisarea functions as a break area and a classroom for preparingfood on a grill. Provide a lawn around the patio for largeoutdoor functions.

E. Parking AreasInclude designated spaces for visitors and employees.Locate handicapped parking near building entries. Parkingcapacity should be at least 35-visitor and 15-employeespaces, though the actual number of spaces will depend onthe size of the FSC program at each base. Provide lightingin the parking areas and at the building entries.

F. Entries and Entry PathsThe facility entries and entry paths should be easily identi-fiable to first time visitors. Provide a large roof overhangfor weather protection at the main entrance for visitordrop-off. All building entries should have vestibules and the main entrance should also have automatic door openers. ■

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Chapter 3

Functional Areas

The reception counter should be the central point of contact for visitors and staff.

A. Administration Areas

1. GeneralFSCs assist commanders in their responsibility for thehealth and welfare to all DoD personnel and their familiesthrough financial and family counseling/education, reloca-tion information, and employment/transition assistance.

These programs are in the administration areas. Visitorsfirst receive program literature or direction from the secre-tary at the reception counter. Spacious waiting areasshould be available for visitors arriving early for appoint-ments and/or on break from conferences and trainingsessions. From the reception counter, visitors should havedirect access to all FSC program offices.

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FUNCTIONAL AREAS

Select executive quality furnishings for the director’s office. Figure 3-A: Director’s Office Floor Plan.

A counseling area with a television and VCR is a requirement in therelocation assistance office.

Figure 3-B: Program Office Floor Plan.

SOFA

DESK

CREDENZA

FILECABINET

ENDTABLE

ENDTABLE

BOOKCASE

STORAGECABINETS

FILECABINET

DESK

TABLE

2. OfficesThe staff is a combination of DoD employees and volun-teers. Most employees are specialists in specific programs,but a few key personnel are involved with all FSC programs.

The following personnel are involved with all FSC programs:

◆ Director

◆ Superintendent

◆ Secretary/Administration

◆ Professional Volunteers

All other employees are specialists in one or more of thefollowing programs:

◆ Information and Referral

◆ Personal Financial Management

◆ Air Force Aid Society

◆ Reserve Family Readiness

◆ Family Life Education

◆ Red Cross

◆ Career Focus

◆ Relocation Assistance

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FUNCTIONAL AREAS

Figure 3-D: Professional Volunteers Office Floor Plan.

Figure 3-C: Secretary/Administration Office Floor Plan.

FILE CABINET

STORAGE CABINET

DESK

BOOKCASESSTORAGE

BOOKCASE

RECEPTION COUNTER

DESKDESK

FILECABINET

STORAGECABINET

BOOK-CASE

Private consultation is an important consideration whendesigning FSC offices. Each program office should includea small counseling area for approximately four peoplewhere the staff can interact directly with the customers.Program offices should also include interior windows tocorridors, enabling a person outside the office to monitor acounseling session. All offices, except for the director’soffice, should be furnished with systems furniture.

◆ Professional volunteers are subject matter experts from the local community who volunteer their timethroughout the year. They help people with thingssuch as taxes, resumes, and job interviews. These volunteers share offices with one another.

◆ Each program should have a sufficient number of offices to accommodate additional staff for temporaryexpansions.

◆ The director, superintendent, and secretary should beadjacent to each other.

◆ Locate the relocation assistance offices near the loancloset, food pantry, and Airmen’s Attic.

◆ Relocation assistance offices should have a doorbetween them because they have frequent interaction.

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FUNCTIONAL AREAS

Provide individual workstations for customers using the referenceroom.

The conference room should be suitable for various meetings andsmall training sessions.

Figure 3-E: Reference Room Floor Plan.

DIVIDER

TV/VCR

COMPUTER WORKSTATIONS

BOOK-CASE

TV/VCR

3. Reference RoomThis is a centralized work room with pamphlets, televi-sions, VCRs, and computer equipment for customers. Thereference room should be easily accessible from the recep-tion counter and all program offices. Customers shouldcheck in at one of the program offices before using thereference room resources. Frequent users of the room mayonly check in at the reception counter. Locating programmanagers near the reference room is also beneficial tocustomers requiring assistance.

Relocating families can view their next destination onvideotape recordings. Family members can also view doc-umentaries on adapting to current and future changes intheir lives. Each videotape viewing station should accom-modate a family of four. Provide multiple headphonejacks to allow private viewing of videotapes.

Customers can use computers to review job opportunitiesor work on their resumes with the help of the transitionassistance management program manager, do financialplanning with the personal financial management pro-gram manager, or access information for relocationassistance.

◆ Provide individual computer workstations forcustomers. Separate the computer stations from thevideotape viewing stations with a sound-absorbentroom divider.

◆ Include a literature review area in this room.

4. Conference RoomThis room is for staff meetings, small training sessions, andspecial meetings with commanders, first sergeants, andspouses. Other base organizations will frequently use thisroom. Locate the room near the waiting areas and officesso it is convenient to all users.

◆ Provide one conference table and chairs for up to 20 people.

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FUNCTIONAL AREAS

The training room should accommodate different table arrangements.

5. Training RoomA variety of base personnel, in addition to the facilitycustomers and staff, will use this room during the day andevening hours. With this in mind, the rest rooms, kitchen,and folding table storage room should be nearby and avail-able during evening hours. Activities in this room includeworkshops, seminars, classes, volunteer recognition cere-monies, and newcomers’ orientations.

A column-free space for up to 50 people allows variableseating arrangements for these activities. Provide a soundabsorbent, movable wall to divide the room in half forseparate, smaller group uses. Flexibility enables this roomto serve many program needs.

◆ Folding tables with wheels (in their folded position) areeasy to rearrange.

◆ The room should also be adjacent to the waiting areasand covered patio.

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6. Waiting AreasThese are waiting areas for customers and their families,and an overflow for training room functions. Providespaces large enough to handle separate seating areas foradults and children, display space for pamphlets, andinclude corridor space to the other areas.

◆ Size areas to accommodate at least 10 adults and 3 children.

◆ Locate a reception counter at the main entrancebetween the waiting areas and the secretary/administra-tion office.

◆ Include a child-size table with chairs in addition toadult furnishings.

◆ Wall-mount a literature display rack and staff directory.

◆ Use light-weight seating to allow the staff to changethe furniture arrangement.

7. Administration Support RoomCentrally locate the room near all administration areas.Provide staff distribution boxes in this room. Common useof a copy machine, fax machine, and laser printer in thisroom frees space in individual offices.

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FUNCTIONAL AREAS

Provide light-weight seating that can be easily moved to make roomfor a large reception.

Figure 3-F: Typical Waiting Areas Floor Plan.

SECRETARY/ADMINISTRATION

RECEPTION COUNTER

CHILD-SIZETABLE

PAMPHLETS ANDLITERATURE

STAFFDIRECTORY

BULLETINBOARD

GENERALWAITINGAREA

COATS

COATS TV/VCR

CHILD AND PARENTWAITING AREA

MAIN ENTRANCE

TV VIEWINGWAITING AREA

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B. Relocation AssistanceAreas

1. GeneralThe relocation assistance areas are different from otherFSC program areas because they provide food and house-hold items instead of program consultation. Volunteersmake up the majority of the staff. Only families transition-ing to or from the base or experiencing financial problemsuse the relocation assistance areas. Keeping these areasadjacent allows volunteers to work in them simultaneously.The food pantry and the Airmen’s Attic should have dou-ble doors to the exterior for loading supplies into vehicles.

Include a coordinator’s office, volunteer staff office, loancloset, food pantry, and Airmen’s Attic. The coordinator’soffice should be similar to the superintendent’s office, andthe volunteer staff office should be an open work area.The relocation assistance offices should be adjacent to theloan closet, food pantry, and Airmen’s Attic.

2. Loan ClosetDoD personnel and their families can borrow commonhousehold items while their household goods are in transitto or from the base. An open storage area with a high-density shelving system is the most efficient method ofstorage for small items such as dishes, toasters, and coffeemakers. However, provide floor space for storage of largeitems such as futons, cribs, and ironing boards. A customerservice counter is an essential feature for issuing items andcompleting loan forms. Provide a sink for cleaningreturned items.

3. Food PantryRelocation assistance, Women and Infants Nutrition, andUSDA Food Supplement programs issue free food to thosewith monetary problems. The volunteer staff may usefolding tables for loading food into grocery bags or boxes.Include a refrigerator for perishable items.

4. Airmen’s AtticMany military families donate clothing, furniture, kitchenitems, toys, etc. to other military families. The Airmen’sAttic provides a link as a collection/distribution centerwhich controls the movement of donations to be sure theyare given to people who need them the most. A largeopen area for shelving, clothing racks, and furniture dis-play is the only requirement, but a small dedicated area forsorting and cleaning items is desirable, if space allows.

FUNCTIONAL AREAS

High-density shelving in the loan closet organizes many small itemsinto convenient compartments.

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FUNCTIONAL AREAS

Figure 3-G: Relocation Assistance Areas Floor Plan.

RELOCATIONASSISTANCE PROGRAM

COUNTER

VOLUNTEER STAFF

COORDINATOR

LOAN CLOSET

COUNTER

HIGH-DENSITY SHELVING

AIRMEN’S ATTIC

FOOD PANTRY

SHELVES

REFRIGERATOR

STORAGEROOM

TV/VCR

RELOCATIONASSISTANCE PROGRAM

SHELVES

SINK

SHELVES

COATS

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FUNCTIONAL AREAS

FSCs need a full service kitchen.

C. Support Areas

1. GeneralThese areas include the kitchen, storage rooms, rest rooms,mechanical room, electrical/communications room, andjanitor’s closet.

2. KitchenThis room functions as a break area for employees and acooking classroom for spouses moving to the U.S. fromother countries. Staff members prepare meals at the countertop peninsula facing the audience. It is importantto provide space around the counter for audience observa-tion. Staff members may use the kitchen during lunch.The kitchen facilities should also serve as a catering sta-tion for events in the training room.

◆ Provide a built-in refrigerator, stove with exhaust fan,dishwasher, microwave oven, coffee maker, cabinets, adouble sink with garbage disposal, vending machines,tables, and chairs.

3. Storage RoomsFSCs receive large shipments of pamphlets, booklets, andmaps for distribution to customers throughout the year.Provide walk-in storage rooms near the offices to supportbulk storage of these essential documents.

Locate several storage rooms throughout the facility foraudio-visual equipment, office supplies, reference books,and videotapes.

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FUNCTIONAL AREAS

Separate the diaper-changing station from the lavatory area forprivacy.

4. Rest RoomsLocate rest rooms for men and women in the administra-tion area for the FSC staff. Provide rest rooms near thetraining room large enough to meet the needs of a fulltraining class.

◆ Men’s rest rooms should include toilets, urinals, sinks,partitions, mirrors, soap dispensers, toilet paper dispensers, paper towel dispensers, a diaper-changingstation, a shelf for caps and small items, and waste receptacles.

◆ Women’s rest rooms should include the same rest roomaccessories as the men’s, excluding urinals, but includ-ing appropriate seating and sanitary napkin dispensersand disposal.

5. Mechanical RoomFSCs contain many areas that require quiet consultation.Provide sound insulation in this room to prevent the noisesof the equipment from disrupting the FSC staff and cus-tomers. This room should be in an area away fromadministration areas, especially the training, conference,and reference rooms. Include a double service door to theexterior and a concrete ramp for the convenient moving oflarge equipment and parts into the room.

6. Electrical/Communications RoomWall-mount the power and telephone distribution equip-ment, and floor-mount the Local Area Network (LAN)computer file server in this room. Locate this room adja-cent to the mechanical room with a connecting door toallow for outside access when repairing or replacing equip-ment. Separate this room from the mechanical equipmentbecause the humidity and steam (depending on the type ofheating system) are detrimental to the electrical equipment.

7. Janitor’s ClosetIn addition to a sink and storage space for cleaning sup-plies, this room should also have a stainless steel counterlarge enough to allow Red Cross volunteers to chemicallyclean the cardiopulmonary resuscitation (CPR) trainingmannequins. ■

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FUNCTIONAL AREAS

Functional Space RequirementsFunctions Square Footage Square Meters(1)

Administration AreasDirector 200 19Superintendent 150 14Information and Referral Program 150 14Personal Financial Management Program 150 14Air Force Aid Society Program 150 14Reserve Family Readiness Program 150 14Family Life Education Program 150 14Red Cross Program 400 37Professional Volunteers 150 14Career Focus Program 150 14Transition Assistance Management Program(2) 150 14Volunteer Resource Program 150 14Relocation Assistance Program(2) 150 14Conference Room 300 28Secretary/Administration 150 14Administration Support Room 100 9Reference Room 360 33Training Room 800 74Waiting Areas 500 47Folding Table Storage Room 100 9Relocation Assistance AreasLoan Closet 400 37Food Pantry 200 19Airmen’s Attic 400 37Volunteer Staff 200 19Coordinator 120 11Support AreasKitchen 400 37Storage Rooms As Required As RequiredRest Rooms As Required As RequiredMechanical Room As Required As RequiredElectrical/Communications Room As Required As RequiredJanitor’s Closet As Required As Required

Table 3-A: Functional Space Requirements.

Legend for Table 3-A.

(1) SM = .0929 x SF (All Measurements are Rounded) (2) Area Requirement Per Staff Member

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FUNCTIONAL AREAS

Figure 3-H: Concept Floor Plan.

PROFESSIONALVOLUNTEERS

VOLUNTEERRESOURCE PROGRAM

INFORMATIONAND REFERRALPROGRAM

TRANSITIONASSISTANCE MANAGEMENT PROGRAM

TRANSITIONASSISTANCE MANAGEMENT PROGRAM

CONFERENCE ROOM

RED CROSSPROGRAM

STORAGE

RED CROSSPROGRAM

FAMILY LIFEEDUCATION PROGRAM

RESERVEFAMILYREADINESSPROGRAM

AIR FORCE AID SOCIETY PROGRAM

PERSONAL FINANCiAL MANAGEMENTPROGRAM

CAREER FOCUS PROGRAM

DIRECTOR

WAITING AREA

STORAGE

FOLDING TABLE STORAGEROOM

COVERED PATIO

TRAINING ROOM

SUPERINTENDENT

MOVABLE WALL

WAITING AREAMAIN ENTRANCE

RECEPTION COUNTER

COATSCOATS

SECRETARY /ADMINISTRATION

REFERENCE ROOM

STORAGE

STORAGE

REST ROOM

REST ROOM

REST ROOM

REST ROOM

RELOCATIONASSISTANCEPROGRAM

COORDINATORELECTRICAL/ COMM.ROOM

MECHANICALROOM

LOANCLOSET

FOOD PANTRY

AIRMEN’S ATTIC

COUNTER

ADMIN.SUPPORT ROOM

JANITOR’SCLOSET

VOLUNTEERSTAFF

STORAGECOUNTER

KITCHEN

COUNTER

WATER COOLER

WAITING AREA

ROOF OVERHANG(TYPICAL)

WATER COOLER

RELOCATIONASSISTANCEPROGRAM

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A. GeneralA quality FSC reflects the AMC standard of “understatedexcellence” and creates an environment where profession-als can provide quality services in a comfortable setting.Select facility finishes for cost-effectiveness, life cyclemaintenance, as well as appearance. Interior finishes thatare durable and easy to maintain are essential to user satis-faction. Quality interiors provide an environment whichimproves job performance and customer satisfaction. Inthis chapter, Tables 4-A, 4-B, and 4-C offer guidance forfinishing and furnishing each room of the FSC.

B. Color ConceptsDesigners should give special attention to color selection.The facility designer should provide a timeless colorscheme. Use accent colors sparingly to complement aneutral color scheme.

Select accent colors for carpets, wallcoverings, upholstery,and systems furniture wall panels that are subject to period-ic change. Incorporate accent colors in graphics, borders,accessories, and artwork for design scheme consistency.

C. Floor CoveringsConsider patterned carpet tile for high-use areas such ashallways, waiting areas, and training rooms. Avoid stripesand linear designs that are hard to line up with walls incorridors, vestibules, or irregularly shaped areas. Selectneutral colored carpet for offices. Use vinyl compositiontile in the kitchen, Airmen’s Attic, loan closet, and foodpantry, where cleanup of food and dirt is a daily task.Provide ceramic tile in rest rooms, where frequent waterspills occur. Select a sealed concrete finish in storagerooms, the janitor’s closet, and mechanical/electrical/com-munications rooms for durability.

D. WallcoveringsUse vinyl wallcovering, acoustic wallcovering, ceramic tile,and paint finishes for ease of maintenance and to present aless institutional appearance.

E. CeilingsUse suspended acoustical ceiling tile with a revealed edgefinish. A standardized 2' x 2' tile is recommended as theconsistent module throughout the facility. A gypsum boardceiling with water resistant paint works well in rest roomsand the janitor’s closet.

F. Window CoveringsVertical blinds and miniblinds filter daylight and allowoutdoor views. Use lined draperies to block daylight in theconference and training rooms for visual presentations.Draperies also create a home-like environment for visitors.

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Chapter 4

Interior Standards

Office storage systems keep desk clutter to a minimum and enhance aprofessional appearance.

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INTERIOR STANDARDS

Residential type furnishings create a comfortable waiting area for customers.

G. AccessoriesFramed artwork, wall murals, and plants complement theinterior finish and reinforce the design scheme. Chooseonly professionally framed pictures, paintings, and awardswith color schemes and images that contribute to the facil-ity’s decor. Live plants or professional-quality silk plantsare optional.

H. SignsDevelop an interior sign plan as part of the comprehensiveinterior design. Use professionally made signs appropriate-ly sized for the viewing distance and compatible with thefacility design scheme. When the reception counter isunattended, signs should clearly direct visitors to specificprograms within the FSC.

I. Systems FurnitureThis furniture includes interchangeable wall panels, deskcomponents, and storage modules which combine to formoffice work stations. These stations allow for a reconfigura-tion of office areas when FSC programs change. Selectsystems furniture that easily integrates computer hardware.Systems furniture panels should incorporate integratedconduits for electrical and communications service toconceal unsightly wires. Sound absorbent fabric panelswill reduce background noise and provide a quiet workarea. Finish work surfaces in plastic laminate or wood.Plastic laminate with a wrapped edge is an easily maintain-able finish. Use systems furniture throughout the FSC,except in the director’s office.

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J. LightingNatural and artificial lighting are important factors increating a quality interior appearance. Lighting affects theperception of space, as well as the color of interior finishes.Design lighting to enhance the design scheme. Thedesigner should provide natural and accent lighting inwaiting areas and administration areas. Include task light-ing at office desks. Consider glass block walls in waitingareas to filter light from other rooms. Use high-efficiencyfluorescent lighting in lieu of incandescent lighting.

K. CommunicationsProvide telephone and computer wiring to support firealarm systems and other equipment listed in the EquipmentSchedule (Table 4-C). Equip the facility with the capabilityfor intercom, cable television, Defense Systems Network(DSN), Defense Information Systems Network (DISN), faxlines, on- and off-base lines, and LAN connections. Thedesigner should contact the base civil engineer and the basecommunications unit for specific communications require-ments before planning major building upgrades ormodifications. Incorporate these requirements in buildingdesign and modification specifications. ■

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INTERIOR STANDARDS

Lined draperies block daylight and improve the appearance of rooms.

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INTERIOR STANDARDS

Table 4-A: Finish Schedule.

FLOORS BASE WALLS CEILING

Car

pet

Vin

yl C

ompo

sitio

n Ti

le

Cer

amic

Tile

Seal

ed C

oncr

ete

Vin

ylC

eram

ic T

ilePa

int

Vin

yl W

allc

over

ing

Aco

ustic

Wal

lcov

erin

g

Cer

amic

Tile

Aco

ustic

al C

eilin

g Ti

le

Pain

ted

Gyp

sum

Boa

rd

Pain

ted

Expo

sed

Administration Areas

Director ♦ ♦ ♦ ♦

Superintendent ♦ ♦ ♦ ♦

Information and Referral Program ♦ ♦ ♦ ♦

Personal Financial Management Program ♦ ♦ ♦ ♦

Air Force Aid Society Program ♦ ♦ ♦ ♦

Reserve Family Readiness Program ♦ ♦ ♦ ♦

Family Life Education Program ♦ ♦ ♦ ♦

Red Cross Program ♦ ♦ ♦ ♦

Professional Volunteers ♦ ♦ ♦ ♦

Career Focus Program ♦ ♦ ♦ ♦

Transition Assistance Management Program ♦ ♦ ♦ ♦

Volunteer Resource Program ♦ ♦ ♦ ♦

Relocation Assistance Program ♦ ♦ ♦ ♦

Conference Room ♦ ♦ ♦ ♦

Secretary/Administration ♦ ♦ ♦ ♦

Administration Support Room ♦ ♦ ♦ ♦

Reference Room ♦ ♦ ♦ ♦

Training Room ♦ ♦ ♦ ♦

Waiting Areas ♦ ♦ ♦ ♦

Folding Table Storage Room ♦ ♦ ♦

Relocation Assistance Areas

Loan Closet ♦ ♦ ♦ ♦

Food Pantry ♦ ♦ ♦ ♦

Airmen’s Attic ♦ ♦ ♦ ♦

Volunteer Staff ♦ ♦ ♦ ♦

Coordinator ♦ ♦ ♦ ♦

Support Areas

Kitchen ♦ ♦ ♦ ♦

Storage Rooms ♦ ♦ ♦ ♦

Rest Rooms ♦ ♦ ♦ ♦

Mechanical Room ♦ ♦ ♦

Electrical/Communications Room ♦ ♦ ♦

Janitor’s Closet ♦ ♦ ♦ ♦

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INTERIOR STANDARDS

Legend for Table 4-B (1) The room does not require furnishings on this schedule.

Table 4-B: Furnishings Schedule.

Boo

kcas

e(s)

Bul

letin

Boa

rdC

hair(

s)C

oat R

ack

Cou

nter

, Rec

eptio

n

Cou

nter

, Ref

resh

men

t

Cre

denz

aD

esk(

s)Fi

le C

abin

et(s

), 2

draw

er

File

Cab

inet

(s),

5 dr

awer

Podi

umSh

elf,

Stor

age

Shel

f, O

verh

ead

Secu

rabl

e

Sofa

(s)

Stor

age

Cab

inet

Stor

age

Cab

inet

, Gla

ss F

ront

Tabl

e, C

onfe

renc

eW

hite

boar

d

Tabl

e(s)

, Fol

ding

Tabl

e(s)

, End

Administration Areas

Director ♦ ♦ ♦ ♦ ♦ ♦ ♦

Superintendent ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Information and Referral Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Personal Financial Management Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Air Force Aid Society Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Reserve Family Readiness Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Family Life Education Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Red Cross Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Professional Volunteers ♦ ♦ ♦ ♦ ♦ ♦ ♦

Career Focus Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Transition Assistance Management Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Volunteer Resource Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Relocation Assistance Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Conference Room ♦ ♦ ♦ ♦

Secretary/Administration ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Administration Support Room ♦ ♦ ♦ ♦ ♦

Reference Room ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Training Room ♦ ♦ ♦ ♦

Waiting Areas ♦ ♦ ♦ ♦ ♦ ♦

Folding Table Storage Room(1)

Relocation Assistance Areas

Loan Closet ♦ ♦ ♦

Food Pantry ♦ ♦

Airmen’s Attic ♦ ♦

Volunteer Staff ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Coordinator ♦ ♦ ♦ ♦ ♦ ♦ ♦

Support AreasKitchen ♦ ♦ ♦ ♦

Storage Rooms ♦ ♦

Rest Rooms(1)

Mechanical Room(1)

Electrical/Communications Room(1)

Janitor’s Closet(1)

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Administration Areas

Director ♦ ♦ ♦

Superintendent ♦ ♦

Information and Referral Program ♦ ♦ ♦

Personal Financial Management Program ♦ ♦

Air Force Aid Society Program ♦ ♦

Reserve Family Readiness Program ♦ ♦

Family Life Education Program ♦ ♦ ♦ ♦

Red Cross Program ♦ ♦

Professional Volunteers ♦ ♦

Career Focus Program ♦ ♦

Transition Assistance Management Program ♦ ♦ ♦ ♦ ♦ ♦

Volunteer Resource Program ♦ ♦

Relocation Assistance Program ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Conference Room ♦ ♦ ♦ ♦ ♦ ♦ ♦

Secretary/Administration ♦ ♦ ♦

Administration Support Room ♦ ♦ ♦ ♦ ♦

Reference Room ♦ ♦ ♦ ♦ ♦ ♦

Training Room ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦

Waiting Areas ♦ ♦ ♦ ♦

Folding Table Storage Room(1)

Relocation Assistance Areas

Loan Closet ♦

Food Pantry ♦

Airmen’s AtticVolunteer Staff ♦ ♦ ♦ ♦

Coordinator ♦ ♦ ♦

Support Areas

Kitchen(1)

Storage Rooms(1)

Rest Rooms(1)

Mechanical Room(1)

Electrical/Communications Room ♦

Janitor’s Closet(1)

INTERIOR STANDARDS

Legend for Table 4-C (1) The room does not require equipment on this schedule.

Table 4-C: Equipment Schedule.

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AFI 32-1023 Design and Construction Standards and Execution of Facility Construction

AFI 32-1024 Standard Facility Requirements

AFI 32-1032 Planning and Programming Real Property Maintenance Projects Using Appropriated Funds

AFI 36-3009 Family Support Center Program

AFI 36-3022 Transition Assistance Program

AFI 36- 3011 Relocation Assistance Program

AFI 36-3105 Red Cross Activities

AFM 88-3 Structural Design Criteria Loads

AFP 88-40 Sign Standards

AFR 125-37(1) The Installation and Resources Protection Program

ADA Americans with Disabilities Act

DoD 4270.1-M Construction Criteria Manual

FED STD. 795 Uniform Federal Accessibility Standards

MIL-HDBK 1008B Fire Protection for Facilities Engineering Design, and Construction

MIL-HDBK 1190 Military Building Code

NFPA 70 National Electric Code

NFPA 101 Life Safety Code

NFPA 220 Types of Construction

10 CFR Chapter 11 Energy Conservation Voluntary Performance Standards for New Buildings

AMC Commander’s Guide to Facility Excellence

AMC Architectural Compatibility Plans

AMC Interior Design Guide

AMC Landscape Design Guide

AMC Sign Standards, “Engineering Technical Letter” (ETL 93-02)

_____ Consumer Products Safety Standards

Legend for References.

(1) When published, AFI 31-209 (Air Force Resources Protection Program) will supersede AFR 125-37.

References

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FAMILY SUPPORT CENTERS

FO

UNDATIONS FOR THE FUTURE

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AIR MOBILITY COMMAND…

…GLOBAL REACH FOR AMERICA

Prepared by Directorate of Security Police andDirectorate of Civil EngineeringMarch 1999

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