Family Outcomes

Montana’s Method of Partnering with Families

State’s Process in Collecting Data for Family Outcomes

• Stakeholder input– Parents– Providers– Others organizations involved with disabilities

• Types of surveys• Providers Surveys• NCSEAM• ECO Center

• Methods of conducting surveys• Mailing• Directly delivered surveys• Telephone• Person to person interview

Decisions• Consumer Surveys

– Seven different regional Part C agencies

• ECO Center’s three questions and rating scale– To what extent has intervention helped your family

know and understand your rights?– To what extent has intervention helped your family

effectively communicate your child's needs? – To what extent has intervention helped your family

to help your child develop and learn?

ECO’s Rating Scale

To what extent has intervention helped your family know and understand your rights?

1 2 3 4 5 6 7

Intervention has NOT helped us know about our

family’s right

Intervention has done a few things to help us

know about our rights

Intervention has provided good help so that we know our

family’s rights

Intervention has done an excellent job of helping us know about our

family’s rights

Increase In Return

• Determination Letters– Compliance Indicators (1,7,8,9,10,11, & 13)– Performance Indicators (2,3,4,5,6,& 14)

• Response Rate– At least 50%

Ensuring Representation Across the State

• All providers conducted survey– Seven providers

• Rural• Urban• Race and ethics

• Providers processes and methods reviewed and approved by Developmental Disability Program (DDP)

• Submitting Data– Instructions– Uniformed Form

Parents Partnership in Family Outcomes

• Stakeholder group– ICC (Family Support Advisory Council) six

parents

– Parents employed with provider agencies

Success of the Partnership

• Why a high return rate from families?

• What made it possible?

• What it means to families to have a successful partnership?