FALL & WINTER 2018/19 RECREATION GUIDE · FALL & WINTER 2018/19 PAGE 7 5 FACILITIES GUIDE Facility...

RECREATION GUIDEFITNESS & HEALTH

HOLIDAY PROGRAMSSKI & SNOWBOARD

SPORTSSWIMMING

FALL & WINTER 2018/19

+MORE

WE’RE UPGRADING OUR REGISTRATION SOFTWARE TO SERVE

YOU BETTER.

Coming soon:

• Customized account settings

• Streamlined booking and scheduling process

• Email updates and up-to-date communications

• Mobile-friendly

• Additional online services

VOTING IS A PRIVILEGE. A RESPONSIBILITY. AN IMPORTANT WAY TO SHAPE YOUR CITY.

brampton.ca/bramptonvotes

18-0

709

For the Election (eligible voters only)

• Take a look at the map to �nd your Ward. On October 22, you can vote at any of the voting locations in your Ward. Full list will be available in September on brampton.ca.

• Can’t make it on October 22? Consider Advance Voting, October 2, 3, 4, 6, 9, 10, 11, 13.

• To vote, bring ID showing name and qualifying address. Full list of acceptable ID is available on brampton.ca.

After the Election (all Brampton residents)

• Get to know your new Council, stay connected with your Ward Councillors. Follow City news.

• Make your voice heard. Attend public meetings, participate in City surveys and help shape Brampton’s future.

• Be engaged. Volunteer, apply to become a member of an Advisory Committee or attend City events.

BRAMPTON.CA

Facilities Guide and Map 4-7How to Register 8 General Information 9-11

PROGRAMSADULTS 55+ 12-14

ARTS AND MUSIC Music 17-18Photography 18Pottery 18Visual Arts 16-17

COMMUNITY 105-106

GROUPS Seniors’ Organizations 14

DANCENon-recital 22-25Program Information 19Recital 20-22

ENVIRONMENTAL AND OUTDOORS 26

FIRST AID, CERTIFICATION & LEADERSHIPAquatic Leadership 27-28, 96Certification 29First Aid 28-29High Five 28

FITNESS AND HEALTHFitness Memberships 39Personal Training 34Registered Programs 30-38

GENERAL INTERESTCooking 40Full-Year Programs 46Play-based Programs 41-43Reading, Writing and 43-45 Language Youth Drop-in 44

HOLIDAYBefore and After Care 48Fitness 53General Interest 51-52Program information 47Ski and Snowboard 53-54STEM 48-50, 54

INCLUSION AND INTEGRATION Drop-in Programs 55Para Sport 57Registered Programs 56-57

SKATINGAdmission Standards 58-59Learn to Skate 60-61

SKIING AND SNOWBOARDINGGeneral Information 62-63Skiing 64-66Snowboarding 66-68

SPECIAL EVENTS 70 SPORTSAffiliatedYouthGroups 74-77Archery 78Badminton 78-79Baseball 79Basketball 79-81Curling 81-82Gymnastics 82-86Hockey 82Kickboxing 86Racquet Memberships 91Soccer 86-88Tennis 88-91Volleyball 91Youth Sports Registration 72-73

SCIENCE, 92-95

TECHNOLOGY, ENGINEERING AND MATH

SWIMMINGAdmission Standards 97Aquatic Leadership 96Drop-in Programs 98Learn to Swim 99-100

VOLUNTEER 79

OPPORTUNITIES

Visit www.brampton.ca for information on City programs and services.Alternate formats available upon request.

For advertising opportunities in the Recreation Guide, please contact Alicia Land at [email protected].

Registered and Drop-in Programs

For up-to-date program schedules and fees, please visit www.brampton.ca or

any recreation centre.

Browse through the Recreation Guide to see what’s available.Usetheindextohelpfindprogramsbyactivity type and category.

See pages 4 to 7 for a list of facilities and locations.

Drop in and see what’s happening at a community or recreation centre near you!

For general City of Brampton inquiries, please call 311.

For Recreation information, contact your local Recreation Centre (see page 4-7 for locations).

Facility Rentals 905.874.BOOKTheatres 905.874.2800Transit 905.874.2999Animal Services 905.458.5800

YOUR GUIDE FOR GETTING ACTIVE

EVENTSCALENDAR

SEPTEMBER

Brampton Farmers’ Market Saturdays until

October 6, 7 am – 1 pm

Downtown Brampton

Mount Pleasant Village MarketThursdays until

October 4, 4-8 pm

Mount Pleasant Village Square

Youth Sports RegistrationSeptember 21, 6-9 pm

September 22, 9 am - 12 pm

Century Gardens and Terry Miller

Recreation Centres

Brampton Tough RunSeptember 29

Chinguacousy Park

Culture Days September 28, 29 and 30

OCTOBER

Fall Parks Cleanup Month of OctoberCitywide Fright NightsOctober 19 - Century Gardens Recreation CentreOctober 20 - Loafer’s Lake Recreation CentreOctober 26 - Gore Meadows Community Centre and Professor’s Lake Recreation CentreAll events are 6-9 pm.

Curling and Tennis Open HouseOctober 27Chinguacousy Curling Club & Tennis Centre

NOVEMBER

The Great Pumpkin Party November 1, 6-8 pmGarden Square

Remembrance Day Services and Parades Branches 15 & 609 Annual Christmas Tree Lighting November 16, 6-8 pmDowntown BramptonKen Whillans Square

Brampton Santa Claus ParadeSaturday, November 17, 5 pmMain StreetDowntown Brampton

Brampton Christmas MarketNovember 16-18Garden SquareDaily Times SquareCity Hall Conservatory

Ski/Snowboard Open HouseDecember 1, 12-3 pmChinguacousy Ski Chalet

DECEMBER

Christmas in the ParkDecember 15 Chinguacousy Park

New Year’s Eve December 31, 7 pm - midnight Downtown Brampton

Event details may be subject to change.

These events and many more can be found in the 2018 Brampton Visitor Guide at www.tourismbrampton.ca. Community events are also available on the events calendar at www.brampton.ca

BRAMPTON.CA

BRAMPTON WEST

Indoor Amenities2 Ice Rinks1 Lap Pool1 Leisure PoolFitness CentreRunning/Walking TrackHot Tub and SaunaCommunity Room (capacity 50)Meeting Room (capacity 50)GymnasiumSnack Bar

Outdoor AmenitiesBasketball CourtsSpray PadBMX/Skate ParkTennis CourtsCricket PitchField Hockey

Seniors Centre905.874.3500GymnasiumHobby ShopHair/Beauty Salon Pool TablesSnack Bar/Cafeteria

Lawn Bowling Facility905.874.2417Outdoor lawn bowlingMeeting Rooms (capacity 25)Community Rooms (capacity 40)

Indoor Amenities1 Ice Rink1 Leisure Pool 2 Racquetball CourtsSaunaAuditorium (capacity 175)Meeting Rooms (capacity 40)

Outdoor AmenitiesSpray PadBall DiamondsLeash Free Dog ParkSoccer Fields

What’s in your Neighbourhood

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1 2 3

Find everything you are looking for in your neighbourhood. Check out the many community centre facilities for information on great activities and more.

*Please note that all City of Brampton facilities are SMOKE-FREE.

1 Cassie Campbell Community Centre 1050 Sandalwood Pkwy. W.

| 905.840.4041

Graeme Hay, Recreation Supervisor, [email protected]

2 Flower City Community Campus 8870 McLaughlin Rd. | 905.874.3500 Chris Hogg, Recreation Supervisor [email protected]

3 Chris Gibson Recreation Centre 125 McLaughlin Rd. | 905.874.2820 Andrew Burgess, Recreation Supervisor, [email protected]


4

Facility Name Phone Address

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9 Brampton Curling Club 905.451.4015 46 McMurchy Ave 149 99

10Central Public School Recreation and Arts Centre 905.874.2810 24 Alexander St. 35/50

11 Cyril Clark Lecture Hall 905.874.2800 20 Loafer’s Lake Lane 150

12 Eldorado Park & Outdoor Pool 905.874.2860 8520 Creditview Rd. Outdoor Pool

13 Gage Park Next to City Hall Skate Park

Wading Pool

14 Huttonville Community Centre 905.874.2820 2322 Embleton Rd. 3

15Kiwanis Youth Centre for Sports Excellence 905.874.2820 247 McMurchy Ave. S. 30 3

16 Memorial Arena 905.874.2874 69 Elliott St. 3 3

17 Mt. Pleasant Community Centre 905.840.4041 100 Commuter Dr. 30/40 3 Outdoor Skating

18 Snelgrove Community Centre 905.840.1023 11692 Hurontario St. 180 60

FAC

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Indoor Amenities4 Ice Rinks1 Lap Pool1 Leisure PoolFitness CentreGymnasiumMeeting Rooms (capacity 70/40)Auditorium (capacity 220)Snack BarBrampton Public Library

Outdoor AmenitiesBall DiamondsBasketball Nets

Indoor Amenities1 Leisure PoolFitness Centre2 Squash CourtsHot Tub and SaunaMeeting Rooms (capacity 50)Auditorium (capacity 180)

Outdoor AmenitiesWalking Trail around lakeBall DiamondsSoccer FieldsPlaygroundFitness Equipment Trail

Indoor Amenities1 Leisure/Therapy Pool1 Ice Rink3 Squash CourtsHot Tub and SaunaAuditorium (capacity 180)

Outdoor AmenitiesSkate ParkTennis CourtsBall DiamondsSoccer FieldsPlayground

Indoor Amenities2 Ice Rinks1 Leisure PoolFitness CentreFitzoneSteam RoomAuditorium (capacity 425)Meeting Rooms (capacity 120/70)Snack Bar

Outdoor AmenitiesSpray PadSoccer FieldPlaygroundBall Diamonds

Indoor AmenitiesGymnastics Centre

4 South Fletcher’s Sportsplex 500 Ray Lawson Blvd.

| 905.874.2856

Jim Howell, Recreation Supervisor, [email protected]

5 Loafer’s Lake Recreation Centre 30 Loafer’s Lake Lane

| 905.846.2370

Ken Mair, Recreation Supervisor, [email protected]

6 Jim Archdekin Recreation Centre 292 Conestoga Drive

| 905.840.1023

Ken Mair, Recreation Supervisor, [email protected]

7 Century Gardens Recreation Centre 340 Vodden St. E.

| 905.874.2814

Vince Oliver, Recreation Supervisor [email protected]

8 Ken Giles Recreation Centre (Flower City Gymnastics Centre) 370 Bartley Bull Parkway

| 905.874.2860

Jimmy Badunas, Recreation Supervisor, [email protected]

7

BRAMPTON.CA

BRAMPTON EAST

What’s in your Neighbourhood

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11

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Find everything you are looking for in your neighbourhood!Check out the many community centre facilities for information on great activities and more.

*Please note that all City of Brampton facilities are SMOKE-FREE

1 2 7

Indoor Amenities2 Ice Rinks1 Lap PoolFitness CentreSaunaCommunity Meeting Rooms (capacity 70)Snack Bar

Outdoor AmenitiesTennis CourtsSoccer FieldBall Diamonds

Indoor Amenities3 Field Houses (sport turf)GymnasiumDance StudioCommunity Meeting Rooms (capacity 25)Snack Bar

Outdoor AmenitiesBasketball CourtsSpray PadPlayground

Indoor Amenities1 Leisure Pool 1 Therapy PoolFitness CentreHot Tub and Sauna Running/Walking Track Meeting Rooms (capacity 90)

1 Earnscliffe Recreation Centre 44 Eastbourne Dr. | 905.792.2224 Sylvia Page, Recreation Supervisor [email protected]

2 Brampton Soccer Centre 1495 Sandalwood Pkwy. E. | 905.458.4036 Adam Nugent, Recreation Supervisor [email protected]

3 Chinguacousy Wellness Centre 995 Peter Robertson Blvd. | 905.789.6111 Rob Torrone, Recreation Supervisor [email protected]


5

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Facility Name Phone Address

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10 Howden Recreation Centre 905.793.4645 150 Howden Blvd 30 3 3

11Norton Place Park Community Centre

905.874.3477 170 Clark Blvd. 25

12 Ellen Mitchell Recreation Centre 905.791.4811 922 North Park Dr. 3 3 3 3

13 Civic Centre 905.874.2929 150 Central Park Dr.

14 Balmoral Recreation Centre 905.793.822 225 Balmoral Dr. 3 3 3

15Knightsbridge Community and Senior Citizens’ Centre

905.792.7422 1A Knightsbridge Rd. 120 30 3

16 Gore Bocce Club 905.874.3477 9916 The Gore Rd.

17 Ebenezer Community Hall 905.874.3477 4494 Ebenezer Rd. 50

5 Chinguacousy Park 9050 Bramalea Rd.

| 905.458.6555

Reid Carpenter, Recreation Supervisor [email protected]

4 Professor’s Lake Recreation Centre 1660 North Park Dr.

| 905.791.7751

Rob Torrone, Recreation Supervisor, [email protected]

8 Terry Miller Recreation Centre 1295 Williams Pkwy.

| 905.791.8211

Val Coletta, Recreation Supervisor [email protected]

9 Peel Village Golf Course 29A Hartford Trail

| 905.874.2995

Reid Carpenter, Recreation Supervisor [email protected]

Indoor AmenitiesCommunity Meeting Rooms (capacity 102/50)Snack BarChange Rooms

Outdoor AmenitiesSeasonal Lake/BeachWater SlideBeach VolleyballTrail around the lakeRentals - Canoes/Kayaks/ Paddle Boards

Indoor Amenities1 Ice RinkCommunity Meeting Rooms (capacity 130/60)

Outdoor AmenitiesBall Diamonds

Indoor AmenitiesCommunity Meeting Rooms (capacity 61)Snack Bar

Outdoor Amenities9 Hole Golf Course par 36

Mount ChinguacousySki, Snowboard and Tubing HillSki ChaletRental ShopMeeting Rooms (capacity 35/75)Bramalea Place Lounge (capacity 75)Snack Bar

Curling and Tennis Centre6 Curling SheetsLounge and Licensed Bar (capacity 150)6 Seasonal Indoor/Outdoor Hard Tennis Courts

Outdoor AmenitiesBeach Volleyball courts (14)Football StadiumTrack and Field StadiumBMX/Skateboard ParkMini GolfPetting Zoo and BarnTropical Gardens and Green HousePaddle BoatsPavilion (capacity 35)Spray PadPlaygroundSnack BarPicnic SheltersOutdoor Skating (Winter)Walking Trails

6 Greenbriar Recreation Centre 1100 Central Park Dr.

| 905.791.2240

Val Coletta, Recreation Supervisor, [email protected]

Indoor Amenities1 Ice RinkCommunity Meeting Rooms (capacity 120/40)

7 Gore Meadows Community Centre 10150 The Gore Road

| 905.874.3477

Liz Van Eysinga, Recreation Supervisor [email protected]

Indoor AmenitiesFitness CentreWalking/Running Track 1 Lap Pool1 Leisure PoolGymnasiumCommunity Meeting Rooms (capacity 50/40)Auditorium (capacity 200)Lounge (capacity 40)Snack BarBrampton Public Library

Outdoor AmenitiesBMX/Skateboard ParkBasketball CourtsPlaygroundOutdoor Spray PadOutdoor Ice Rink (Winter 2018)

BRAMPTON.CA

FIRST TIME REGISTERING? In order to register for any programs, you mustfirstobtainaFamilyAccountwhichcan ONLY be done in person at any of our local Registration Locations (see pages 4-7). Once the account has been set up, you will be provided both your Family PIN and Client Barcodes which allow you to use online/telephone registration systems.

DO WE HAVE YOUR EMAIL ADDRESS?In an effort to make our registrations paperless, we offer customers the option of receiving their Registration Receipt via email. Make sure that your Family Account has an accurate email address so that you can take advantage of this service.

WHY REGISTER ONLINE? Online registration has become the most popular method for registration. It is fast and easy, and allows you to register without leaving the comfort of your home.

ONLINE REGISTRATION FEATURES • Did you forget your password? No

problem. Request it online and it will be sent to you via email or you can contact 311 for assistance.

• Need a Registration Receipt? Log in and select the ‘MY ACCOUNT’ tab to reprint a receipt for current/past programs.

• Your session will ‘time out’ after twenty (20) minutes of inactivity.

WAITLISTS Due to the popularity of our programming, youmayfindthecoursethatyouwantisalready full and you will be prompted to add your name to the waitlist. When on a waitlist, if a space becomes available or another opportunity opens up, you will be contacted by staff to offer you the spot. As well, by adding your name to the waitlist you help us identify the need for additional programming for our ever growing city.

WAITLIST ETIQUETTE We would ask that you please consider the following when choosing to go onto a waitlist:

• Only waitlist once for each program, for each participant. Being on multiple waitlists does not increase your chances of getting into the program.

• Choose either to stay on the waitlist or register for the same program at a different time – but not both. By doing both, you limit the opportunity for another participant to enjoy our programs. Please be considerate and help us accommodate as many participants as possible.

QUESTIONS ABOUT PROGRAM REGISTRATIONS? Please feel free to visit our website www.brampton.ca or contact 311 if you have any questions.

REGISTRATIONS

REGISTRATION METHOD

LOCATION/ACCESS

REGISTRATION FORM

PAYMENT METHOD

CONFIRMATION RECEIPT DELIVERY*

Online Brampton e-Registration

www.brampton.caNot required Credit Card** Print your own

Phone (touch-tone) As of August 2019, this service will no longer be available.

Interactive Voice

Registration (I.V.R.)

905.874.3388

Credit Card** Mail

In Person Registration Locations

(see pages 4-7 for

locations)

Available at

www.brampton.caCash, Debit Card,

Credit Card**

Provided at time of

transaction

Drop-Off Credit Card** Mail

Mail City of Brampton

Recreation Division

2 Wellington St West.

Brampton, ON, L6Y 4R2

Credit Card** Mail

This guide is organized by program category. Once you have selected a program of particular interest, please refer to the registration details and then complete a Program Registration Form and a Participant Profile – Medical Additional Information (if applicable). All program-related forms can be obtained online at www.brampton.ca or from any Registration Location (see pages 4-7).

Some courses will reach capacity quickly, so be sure to register promptly. Additionally, some of the programs identified in this brochure operate in affiliation with the Recreation Division but offer an independent registration session. For information on Youth Sports registrations please see page 72.

GET YOURSELF REGISTERED – 5 GREAT OPTIONS

*Keep your Registration Receipt for future reference as it notes start/end dates, cancellation dates, etc. **We accept VISA, MasterCard, and American Express

REGISTRATIONS WILL COMMENCE TUESDAY, AUGUST 7, 2018

FALL/WINTER 2018/2019

DETERMINING RESIDENT STATUS • Residents: If you or your landlord pay property taxes

in the City of Brampton, you are considered a Brampton resident (proof of residency will be requested at the time of registration).

• Non-Resident: If you or your landlord do not pay property taxes to the City of Brampton, you are considered a non-resident. A surcharge of 25% per person, per program, up to a maximum of $50 per person, per session, will be added to the registration fee.

AGE REQUIREMENTS In order to provide safe and enjoyable programming, age restrictions may be applied to certain program offerings. Children must be the minimum age required on the start date of the program (unless otherwise stated).

ADULT 55+ Adultsfifty-five(55)yearsofageorolderareentitledtoa25% discount on all registered programs (with the exception of InclusiveProgramsandAdult55+specificprograms).Proofofage may be required at the time of registration. Material fees (if applicable) are not eligible for a discount.

FAMILY DISCOUNT Families that register three (3) or more children under seventeen (17) years of age from the same family, at the same time, in the same session, may be eligible to receive a 10% discount (some restrictions may apply).

DECLINED/RETURNED PAYMENTS Any cheque or credit card payment that is not cleared from the financialinstitutionwillbesubjecttoanadministrationfeeof$39.55 including HST. Declined or returned payments may result in a cancellation of services.

FEES AND HST All precautions are taken to ensure that accurate information and prices are captured in this brochure. Rates are subject to change, pending City Council approval, and notice will be posted at all Recreation Centres.

• Fees do not include taxes (unless otherwise noted); programs designed for children fourteen (14) years and under or children with special needs are tax exempt.

PRE-AUTHORIZED PAYMENTS Servicesareavailableforspecificservices/programs,forcustomersto facilitate scheduled payments over the course of a period of time. This process permits reoccurring payments to be directly debitedfromacustomer’sfinancialinstitutionorpersonalcreditcard. Ask a Customer Service Representative for more details.

CREDIT AND ACCOUNT BALANCES Any credits on your Family Account will be applied to pay for program registrations, memberships, and facility bookings. Please be aware that credits remaining on a Family Account for longer than one (1) year will be refunded.

ACTIVEASSIST FEE SUBSIDY ActiveAssist is a fee subsidy program designed to help low-income families and individuals in Brampton participate in Recreation programs.Confidentialityisalwaysmaintained.Thisassistanceisgiven in the form of a credit to your account of $275/person, per 12-month period.

How to apply for ActiveAssist:

• Complete the ActiveAssist Application Form (available online or at any recreation centre).

• Provide proof of residency (eg. utility bill, lease agreement, driver’s licence, etc).

• Provide proof of total family net income.

• Provide proof of legal responsibility for all dependents listed on the application.

Note: A list of acceptable support documentation is available on the ActiveAssist webpage and application form.

For more information, visit www.brampton.ca/recreation, email [email protected] or phone 905.874.2313.

AGE CATEGORIES Unless otherwise stated in the brochure, the following outlines the age categories for admission/access to recreational programming.

CATEGORY AGE Child 10 yrs or underYouth 10 to 13 yrsTeen 14 to 17 yrsAdult 18 to 54 yrsStudent 18 to 54 yrs (with valid student ID)Adult 55+ 55 yrs or older

PROGRAM-RELATED FORMS Please feel free to access any of the following forms on our website. All of the forms are available in a PDF format which allows for electronic information input. All forms require an authorization signature prior to submission.

•ParticipantProfile–Medical/AdditionalInformation• Personal Information Record• Pre-Authorized Payment Plan – Account Changes• Pre-Authorized Payment Plan – Acknowledgement Form• Program Registration Form• Program Registration Form – Camp• Refund Request Form

GENERAL INFORMATIONOUR COMMITMENT TO YOU It is our goal to provide you and your family with positive experiences that build great memories. If there is anything that we can do to assist in making your experience better, please let us know. On occasion, a program may not be the best fit. We want to work with you to ensure that all participants in the program are benefiting and at times, this may result in transferring, withdrawal, or providing an alternative solution.

BRAMPTON.CA

PROGRAM/SERVICE INFORMATIONSUPERVISION OF CHILDREN Our facilities are public places and open to all members of the community. To ensure the safety of all patrons, children under ten (10) years of age must be accompanied by a parent/guardian of at least fourteen (14) years of age. Where attending a registered program, the child under ten (10) years of age need not be accompanied throughout the program (unless otherwise stated) however, the parent/guardian must remain in the building during the program (programs in excess of two (2) consecutive hours excluded).

All participants must be fully toilet trained and able to take care of their own bathroom needs. In circumstances where the participant requires assistance, they must be supported by a designated individual who is responsible for the child’s needs.

SAFE ARRIVAL AND DEPARTURE In order to ensure the safety of our participants, parents/guardians are required to accompany their child to the program area when dropping them off and come into the program area to pick them up. Please ensure that the staff member is aware of your presence when you return to pick up your child. In the event that your child is being picked up by someone else, please inform the staff member at the beginning of the program.

GOOD BEHAVIOUR GUIDELINES The City of Brampton is committed to providing a safe and harassment-free environment. Coarse language, physical, aggressive, disrespectful, or uncooperative behaviour is not acceptable. If inappropriate behaviour occurs, it will be recorded, reported, and may result in removal from the program and/or facility.

PARTICIPANT CONDUCTPlease inform us of any family or behavioural concerns. Our staff will make every effort to accommodate your child’s needs however, we reserve the right to withdraw your child from the program should their behaviour cause harm to themselves, participants, staff, or property.

ALLERGEN REDUCED ENVIRONMENT The City of Brampton has adopted an allergen reduced environment. Please avoid packing foods that contain common allergens such as peanuts or nuts of any kind.

MEDICATION To ensure participants’ well-being, please make sure that our staff is aware of any severe allergies or medical conditions. It is strongly recommended that children take

any necessary medication at home under the supervision of a parent/guardian. Participants that require medication during program hours must have a parent/guardian complete and sign a Personal Information Record. Please ensure that all medication is submitted in its original container.

BREASTFEEDING FRIENDLY The City of Brampton is a breastfeeding friendly organization and welcomes all breastfeeding mothers and children.

MISSED CLASSES In order to provide the selection and variety of program opportunities, we regretfully cannot offer a make-up class in the event that a participant is unable to attend a program/class.

HOLIDAY PROGRAM CANCELLATIONS Typically, registered programs will not be scheduled on public statutory holidays. Please refer to your registration receipt for specificcoursedetails.

ADVERSE WEATHER-RELATED CLOSURES Every effort will be made to ensure that all Recreation facilities remain open during regular hours of operation, with programs and services to the public continuing to operate as normal. In the event of severe, adverse weather, please check our website www.brampton.ca for details.

CANCELLATIONS The City of Brampton reserves the right to cancel or alter any program information outlined in this brochure without notice, if required, due to registration numbers, change of policy, or availability of instructors/facilities.

INCLUSIVE PROGRAMS The Community Services Department encourages and welcomes participants with disabilities. Admission fees may be waived for Support Persons accompanying a person with a disability, as long as the support person is not participating in the program/service (some restrictions may apply). Additionally, opportunities may exist for the individual to be registered for non-specificprogramming(pleasecontactInclusive Services staff at 905.874.2295 for more information).

DROP-IN PROGRAMS Unless otherwise posted, admission to Pay-As-You-Go programming may begin fifteen(15)minutespriortotheprogramstarttimeonafirst-comefirst-servedbasis.

PHOTOGRAPHY & FILMING Please note that to ensure the privacy of others,filmingorphotographymaynotbe permitted during certain registered programs and/or drop-in programming.

ELECTRONIC DEVICES In order to ensure the safety, comfort, and privacy of all patrons using our facilities, the use of electronic devices (eg. cell phones, digital music players, portable video game consoles, etc) are not permitted in change rooms due to the integration of cameras into these devices.

PERSONAL ASSISTIVE MOBILITY DEVICEA participant that requires the use of a Personal Assistive Mobility Device (PAMD) is to be accompanied by individuals knowledgeable of their condition and responsible for their direct supervision and assistance. Such individuals are responsible for participant transfer as they are most familiar with the participant’s physical condition and proper methods of handling and carrying; staff are not permitted to transfer participants.


WITHDRAWAL REQUESTSOn occasion, customers may need to make a change to their original purchase due to unforeseen circumstances. To allow for flexibility, the following withdrawal options (subject to some conditions) are available: program transfer, membership suspension, leaving a credit on the Family Account, or requesting a refund. Depending upon your purchase type (program, membership, or rental) the following conditions will apply.

PROGRAM REGISTRATIONS

ANNUAL MEMBERSHIPS (PAID IN FULL AT THE TIME OF PURCHASE)

RENTALS

TYPE PRIOR TO PROGRAM START DATE

AFTER PROGRAM START DATE AND PRIOR TO THE 3RD CLASS

REQUESTS BASED ON MEDICAL REASONS

Refunds* 100% of the Membership Fee

Pro-rated based on the date of the request


Administration Fee $10.00 $10.00 Waived with the submission of a medical note

Suspensions Offered in any duration up to a maximum of forty-two (42) days (six (6) weeks) provided that the requested length does not exceed the remaining length of time left on the membership.




Refunds* 80% of the Rental Fee No Refund No Refund

Program-related transfer/withdrawal requests are subject to the following conditions:

Membership refund requests are subject to the following conditions:

Rental refund requests are subject to the following conditions:

• Requests must be made no later than one (1) business day prior to the third (3rd) class.

•Requestswillonlybeacceptedinpersonatthespecificprogram location.

• Requests received on or after the third (3rd) class will not be considered.

•Medicalrelatedrequestsmustbeaccompaniedbyofficialmedical documentation.

•Requestswillbeprocessedasofthedateofficialnotificationisreceived and will not be backdated.

•Requestswillbepro-ratedtoreflectthenumberofclasseshaving already occurred.

• Refund requests are subject to a $10.00 administration fee for each refund requested per person, per program.

• The administration fee will be waived if the customer chooses to leave the balance as a credit on the Family Account.

• Only annual memberships paid in full at the time of purchase are eligible for suspension and/or refund requests.

•Medicalrelatedrequestsmustbeaccompaniedbyofficialmedical documentation.

•Requestswillbeprocessedasofthedateofficialnotificationisreceived and will not be backdated.

• The administration fee will be waived if the customer chooses to leave the balance as a credit on the Family Account.

• Requests received within fourteen (14) days of the event date will not be considered.

• Balances of less than $30.00 will remain as a credit on your account.

*If the balance is less than $30.00, a credit will be applied to the customer’s Family Account. If the balance is $30.00 or greater, the customer will be provided with the option of either applying it as a credit to the account or processing a refund. Receipt of the refunded amount may take up to six (6) weeks.




Credit/Refunds* 100% of the Program Fee



Administration Fee N/A $10.00 Waived with the submission of a medical note

Transfers Transfers after the third (3rd) class will not be considered. Pro-rate will be applied for all classes already passed.

*If the balance is less than $30.00, a credit will be applied to the customer’s Family Account. If the balance is $30.00 or greater, the customer will be provided with the option of either applying it as a credit to the account or processing a refund. Receipt of the refunded amount may take up to six (6) weeks.

FALL & WINTER 2018/19 RECREATION GUIDE · FALL & WINTER 2018/19 PAGE 7 5 FACILITIES GUIDE Facility...

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