Johnson & Wales students and alumni were privileged to have the opportunity to connect with Food Service & Hospitality

companies at the annual Career Fair located at the Wildcat Center on the Harborside Campus. Over 120 major organizations were

on campus to recruit and interview students for internships, externships, manager training programs and permanent positions.

Below is a sampling of companies who participated in the Career Fair:

Hotel: Starwood Hotels and Resorts, Marriott International, Hilton World-

wide, Fairmont Hotels and Resorts, Waldorf Astoria, MGM Resorts

Sports/Entertainment/Event: Legends, Levy, Waterfire Providence,

Gillette Stadium, Centerplate

Food Service: FLIK (Compass Group USA), Darden Restaurants, SAGE

Dining Services, Starbucks Coffee Company, Sodexo, Chipotle Mexican Grill

Travel/Tourism: Expedia, Grand Circle Travel, Tillinger’s Concierge

Overall this was an extremely successful event with 595 Johnson & Wales

students being interviewed. Students can schedule an appointment to meet

with a Career Advisor to explore career options, build their resume and take

advantage of interview resources. Experiential Education & Career Services

is located on the lower level of the John Hazen White

Building. Schedule an appointment by calling 401-598-1070.

From the Dean’s Desk

HOSPITALITY NEWS

Food Service & Hospitality Career Fair

Greetings! Truly great service organizations innovate, adapt, and grow through a constant process of

linking more and more activities to create a seamless system that becomes impossible to copy. Over

the course of 100 years, Johnson & Wales University has become a truly great education, experiential

education and service organization. Our constellation of activities has continually expanded, ever

growing in sophistication, diversity, relevance, and industry reach.

We continue to grow and strive for excellence through our faculty, our facilities, the reach of our

global initiatives, the extent to which we are connected to industry, and the mature determination,

intellectual acquisitiveness, and social awareness of our amazing students. This uniquely powerful

combination has produced an elite group of future hospitality leaders and entrepreneurs who will take

hospitality in new directions around the globe.

Our mission was set 100 years ago: to teach and develop tomorrow’s future leaders. Today we

continue to innovate and adapt our strategy to an ever-changing world, both within the hospitality

industry and beyond, to the benefit of our students and faculty, our wonderful community of alumni

and friends, and industry partnerships.

FALL 2014

Michael J. Petrillose. Dean, College of

Management; School of Business, School

of Hospitality & Graduate Studies

Best Wishes,

Dean Petrillose

Distinguished Visiting Professor - Brad Mayne

Brad Mayne, president and chief executive officer of MetLife Stadium, home to the NFL’s New York Jets and New York Giants was honored as

the School of Hospitality's 56th Distinguished Visitor Professor. He has vast experience in the Sports Entertainment & Events industry manag-

ing public assembly facilities, arenas, and performing arts centers. Mayne presented to over 500 students in Schneider Auditorium where he

discussed his career and success in the industry.

In addition to discussing his personal experiences, Mayne wanted

the students in the audience to learn two things from his career

path. The first is the importance of getting an education which is a

requirement for most management positions within the Sports

Entertainment & Events industry. The second is having a passion

for what you do. He explained, “Do the hard things that no one else

wants to do. Accept the menial tasks and do them with pride.” He

discussed his experience of planning and executing Superbowl

XLVIII, WrestleMania 29 and various concerts at MetLife Stadium.

Prior to his current position at MetLife Stadium, Manye was

president and chief executive officer of the American Airlines

Center in Dallas, Texas. There he worked with two owners of

professional sports teams, Mark Cuban of the Dallas Mavericks and

Tom Hicks of the Dallas Stars.

While on campus Mayne participated in a roundtable discussion with select Sports/Entertainment & Event Management students. In addition

he also presented the Distinguished Visiting Professor scholarship to Andreas Sialatis, a sophomore majoring in Sports/Entertainment & Event

Management.

Hilton Worldwide Presents On October 1, Hilton Worldwide executives and Johnson & Wales alumni

Rob Palleschi ’86, global head, Hilton Hotels and Clay Snyder ’93, senior

director, Global Brand Performance, DoubleTree by Hilton, spoke to a

crowd of over 450 students in Schneider Auditorium. Palleschi discussed the

company’s mission statement, and spoke of the importance of building an

emotional connection with your hotel guests. “People do business with

people they enjoy doing business with,” said Snyder further explaining that a

connection with guests is what brings them back.

They also spoke about the importance of helping the community. During

Hilton’s annual Global Week of Service last year, 640,000 team members

completed 2,400 service projects in 72 countries around the world. “We

need to be seen as an integral part of the community,” Palleschi reinforced.

The gentlemen gave good news to the hospitality students about their degree in the industry. “You guys are head and shoulders above

the rest,” Palleschi said. He told the students that the future is bright for their job market. The travel industry currently accounts for 11

percent of the global gross domestic product. Sean Strachan, Hilton campus recruiter and Sarah Drew, director of training and develop-

ment at Waldorf Astoria New York, presented an overview on the wide array of internships and Management Development Programs

that are available at Hilton Worldwide.

This article was prepared by Bradly VanDerStad for The Campus Herald

Pictured with his parents on the left, scholarship recipient Andreas Sialatis, Mr.

Brad Mayne, Michael Petrillose, Dean College of Management, and Louis

Pullano, Chair of the Sport/Entertainment & Event Management department

This article was prepared by Krista Christensen for the Campus Herald

The International Hotel/Motel & Restau-

rant Show is the world's largest showcase

and exchange of industry products, trends,

and developments and it attracts every

segment and facet of the hospitality indus-

try. This year JWU students traveled to

New York City to attend the convention.

Smith Travel Research (STR) Global

presented an informative seminar detailing

that the lodging industry is in excellent

shape. Demand for hotel rooms remains

strong and steady and RevPAR (revenue

per available room) is forecasted to remain

strong over the next few years. Students

were given a glimpse of the current Food & Beverage trends for 2015 such as retro candy and

miniature cocktail offerings. A major trend in the hotel industry is social media marketing

where 93 percent of hotels use some form of social media marketing and 55 percent of hotels

have a dedicated staff member devoted to this marketing trend. Another trend presented at

the Hospitality Leadership Forum was the impact of Millennials on the hospitality industry.

The Millennial Generation is leading the way - they are traveling more than any other genera-

tion including Generation X and Baby Boomers and the industry will need to adapt to their

demands and needs.

International Hotel, Motel & Restaurant Show

Members of the university’s Junior Chapter of Club Managers Association of America

(CMAA) attended a three-day National Student Education Conference (NSEC) which

provided educational sessions specific to club management and focused on raising the

standards of leadership. NSEC provides education supplemental to that taught in the

classroom and offers an added value to our student members.

Educational sessions included:

Hosting Internationally Televised Major

Golf Events, A Day in the Life of a Club

Manager, Developing a Wine Program,

Yacht Club Management 101, Creative

Club Functions and Dining Events and a

Young Manager Panel -Early Success Sto-

ries in Club Management

If you are interested in more infor-

mation about the JWU CMAA junior

chapter, information is available on the

involvement network under CMAA.

National Student Education Conference

Professor John Meredith, Denver Campus CMAA faculty advisor

with CMAA junior chapter members.

Geoffrey Mills, managing director at Crowne Plaza Times

Square (center) joined by Johnson & Wales students

Congratulations Professor Michael Sabitoni, Department

Chair of Food & Beverage Management

& International Travel/Tourism Studies,

received The International Society of

Travel and Tourism Educators (ISTTE )

Martin Oppermann Memorial Award for

Lifetime Achievement. This award is

given once every three years and

recognizes and honors an individual who

has provided significant service to the

society.

ON-SITE AND HANDS ON LEARNING

A great way for hospitality students to gain insight into the industry is to see it for themselves. With on-site learning, students experience how a company operates and can speak with business professionals about the current business market and trends. Below is a list of sites visited by students in the fall. The Biltmore Hotel

Bristol Yacht Club

FLIK

Pranzi Catering

Dunkin Donuts’ Center

Rhode Island Convention Center

Sid Wainer & Son Specialty Produce

TD Garden

Twin River Casino

The Familiarization (FAM) trip conducted by the Travel and Tourism Internship

Program took JWU’s Travel & Tourism students to the countries of Germany,

Switzerland and Austria for nine days. The program started in Frankfurt with a full

day of leisure. The group went to Mainz to visit the Heildberg Castle and Stephan-

skirche. They also visited he old bridge in Heidelberg and traveled to Lucerne, Arl-

berg, Austria, Innsbruck, and ended in Munich.

The FAM tours are a career-

building and enriching program

offered by the School of

Hospitality. They give students

a chance to explore different

cultures as well as add intern-

ships and international studies

to their resumes. The trips con-

sist of a group project where

teams research, negotiate,

schedule and implement a once in a life time tour to an exciting locale abroad. FAM

trips are enhanced by mini-FAM tours and visiting guest speakers.

Students Collaborate for Cultural Engagement

Freshmen Hotel and Lodging Man-

agement students from Professor

Debbie Howarth’s introductory hos-

pitality course piloted an interactive

cultural engagement presentation at

the Johnson & Wales University

BRIDGE Center. The BRIDGE

Center has been established to bring

together university’s richly diverse

community through educational

programs, cultural events and social

activities designed to promote inter-

national and intercultural awareness.

The presentation was facilitated by

Michael Waugh, program director; The BRIDGE Center, Loren Intolubbe-Chmill, executive

director; The BRIDGE Center, Katherine Zmed, international student advisor and Sarah

Croft, study abroad representative. Professor Dale Silva assisted in the presentation by

facilitating the debriefing sessions.

The activity, called “Brief Encounters,” challenged students with cultural norms based on

gender roles, extroversion versus introversion, and formal versus informal behavior. The

facilitators then related the experience to what students come across in a diverse university

setting. Both international students and domestic students shared their personal encounters.

After the presentation students learned about opportunities available through Johnson &

Wales’ International Center, including volunteer opportunities and study abroad experiences.

Familiarization Trip:

Germany, Switzerland and Austria

Insert Photo

Professor Dale Silva and Michael Waugh, program

director at The BRIDGE Center with JWU students

The School of Hospitality is privileged to invite guest speakers into the classroom. Below is selection of guest speakers who presented to students this fall:

Bob Billington

President

Blackstone Valley Tourism Council

Danielle Donehew

Executive Director

Women's Basketball Coaches Association

Matt Generali

Sales Manager

Providence Sports and Entertainment

John Gyza

Regional Vice President

Morrison Senior Living

Lauren Kaufman

Assistant Director of Human Resources

Intercontinental New York at Times Square

Amanda Richardson

Donor Relation Specialist

Boys Town New England

Rick Russo

Vice President

FLIK

Elaine Spardella

Assistant Director

Children's Wishes of Rhode Island

Stacey Sutherland

Vice President - Corporate Communications and Brand

Services

Orange Lake Resorts

Kathy Tevyaw

Deputy Superintendent

Cape Cod National Seashore, National Park Service

Erica Trombetti

Owner

Infinite Events

Matt Tsimikas

Assistant Athletic Director

Brown University

Russell Walters

Chief Executive Officer

Northern Outdoors, Maine

Chris Wethers

Recruiter

Darden Restaurants

Professor Douglas Stuchel’s On Site Food

Service Management class was privileged to

have an industry leader co-teach the class.

Scott Davis is the president of FLIK- a

division of Compass Group and is one of

the largest corporate food service providers

in the industry.