Syllabus: MGT 3003 (Section 01F), Summer 2015Business Communication & Professional Development

(Course #22869): Online HybridIn-class: Tuesday & Thursday, 11:00 a.m. – 12:30 p.m., BB 2.01.18

Office Hours: TR: 12:30 p.m. - 13:30 p.m., BB 4.04.29 (Last non-substantive or clarifying editing update: June 2, 2015)

Dr. Wilson’s Web site: http://faculty.business.utsa.edu/bjwilson

NOTE:  ONLY THE ONLINE VERSION OF THIS SYLLABUS IS CURRENT. Both PC and Mac users should use the Mozilla Firefox browser to access UTSA Web sites and Blackboard Learn—Mozilla Firefox and Chrome are the only browsers that currently permit full access to Blackboard Learn and the Online Writing Lab (OWL). Access Blackboard Learn at http://learn.utsa.edu/.

Table of Contents

Important Contacts ……………………………………………………………………….2

Course Background ……………………………………………………………………….2

General Background ……………………………………………………………….2

Course Materials ……………………………………………………………….3

Course Guidelines ……………………………………………………………………….5

Policies ……………………………………………………………………….5

Assignments ……………………………………………………………………….6

Extra Credit ……………………………………………………………………….8

Grading and Attendance ……………………………………………………….9

Frequently Asked Questions ………………………………………………………14

Past Lecturers ………………………………………………………………………15

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COURSE TEAM EMAIL ADDRESSES PHONE OFFICE HOURSProfessor BB 4.04.29

Dr. Bennie WilsonBlackboard message or email Bennie.Wilson@utsa.edu Documented emergency absences

Message preferred

TR: 12:30 pm- 1:30 pmAnd by appointment

Teaching Assistant BB 4.04.29

Alex Lewis

Blackboard Learn message or emailAlexander.Lewis@utsa.edu Online Writing Lab (OWL) Quizzes, final Résumé Grading Point deductions Miscellaneous points

Message preferred

TR: 12:30 pm- 1:30 pmAnd by appointment

College of Business Center for Student Professional Development (CSPD) BB 2.01.08University Career Center (UCC) UC 2.02.04Lauren Hoffmann

(UCC)Lauren.Hoffmann@utsa.edu Résumé Reviews 458-4589 8:00 a.m. – 5:00 p.m.,

MTWR

Morris Ellington(UCC)

Morris.Ellington@utsa.edu Etiquette Dinner Group Mock Interviews (non-CAP students)

Email preferred

Located in University Career Center, room UC 2.02.04

McGraw-Hill RepresentativeAngie Foster Angela.Foster@mheducation.com

Questions regarding Text and “Connect”

IMPORTANT: For easy access to University policies and information on the following important subjects, please go online to http://provost.utsa.edu/syllabus.asp:

Counseling Services Student Code of Conduct and Scholastic Dishonesty Students with Disabilities Transitory/Minor Medical Issues Supplemental Instruction Tutoring Services The Roadrunner Creed

WELCOME TO THIS COURSE: You probably remember the classic book and movie, The Wizard of Oz, in which Dorothy laments to her pet dog: “Toto, I have a feeling we’re not in Kansas anymore.” This course will take you out of “Kansas,” my metaphor for your experiences prior to entering the “real world” of work. In doing so, it will challenge your time-management skills, meaning you will have to do advance planning regarding completing assignments prior to their deadlines, particularly the “Connect” quizzes and writing assignment and the Online Writing Lab (OWL) assignment quizzes.If you are the type to wait until the last minute to do assignments, you risk not fulfilling your academic potential and you will not share in the professional skills that this course will provide you. Effective time management and meeting deadlines in a timely manner are valued and critical skills in the real world of work.

COURSE DESCRIPTION: In this course, we will examine basic interpersonal communication processes within written and verbal channels, with practical applications for the business environment. We will discuss issues regarding cross-cultural communication, crisis communication, and ethical

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considerations in business. The course emphasizes three major areas: (1) planning, organizing, writing, editing, and revising business documents; (2) planning, organizing, and delivering business presentations; and (3) preparing for professional success in the business world, including career planning, networking, job searching, résumé preparation, and job application and interviewing. Written assignments and oral presentations are required.

COURSE PREREQUISITES: COM 1053 or COM 1043 (Business and Professional Speech), and WRC 1023 or ENG 1023 (Freshman Composition II).

BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS: Students will be able to communicate, verbally and in writing, information and ideas pertinent to

business decision-making. (This course directly supports this goal.) Students will be able to use quantitative analysis and quantitative and non-quantitative reasoning to

effectively identify and solve business problems. Students will be able to use current information technology to support business decision-making. Students will be able to incorporate a global perspective in business decisions. Students will be able to identify ethical and legal issues in a business context and find alternatives

that demonstrate ethical values.

REQUIRED COURSE MATERIALS:

o Business Communication: Developing Leaders for a Networked World, 1st ed., by Peter Cardon, McGraw-Hill Publishing, in one of the following formats:

o Printed text plus “Connect ” (cost approx. $143.00): ISBN—9781259414176, available in the University bookstore. The Pre Pack includes: A hard copy, loose-leaf version of the text Access to the e-text An access code to “Connect,” an online (via the course Blackboard site) study and

assignment system required for this course.

o “Connect” access card (cost approx. $85.00): ISBN – 9781259447358, available in the University bookstore. The access code provides access to the e-text and to the required “Connect” study/assignment management system.

o If you have a used copy of the above text, you may use ISBN – 9781259443763 to buy access to “Connect” and the e-text.

o Approximately 15 copies of ParScore test form number X-101864-PAR-L (50 questions per side), to be used for recording class attendance and for completing the midterm and final examinations.

TECHNOLOGY & STUDY RESOURCES:

Study and Learning Assistance

o McGraw-Hill “Connect ”: This interactive eLearning and assignment program is available at the course Blackboard site, located at the links on the left side of each Blackboard page. It provides many extensive study and evaluation tools to assist your success in reading and understanding chapter materials in the text. These include practice chapter pre- and post-quizzes, simulation exercises, etc. In addition, this program is required to access Connect-based quizzes and writing assignment.

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Register on Blackboard for “Connect” by accessing the “Connect” tab at the course Blackboard site, using the instructions at http://highered.mheducation.com/olc2/dl/866234/Connect_Blackboard_FDOC_First_Day_of_Class_814.pdf.   You must register for “Connect” via Blackboard only using an access code that came with your hard copy text or that you obtained by purchasing access to the text e-book via the Blackboard “Connect” link. (NOTE:  Access and register “Connect” only at the course Blackboard site—do not register for “Connect” via a McGraw-Hill web link.)

“Connect” also includes access to:

LearnSmart “Achieve ”: Improves writing editing skills and empowers students to put responsible writing into practice. It is an adaptive learning system to help students learn faster, study more efficiently, and retain more knowledge. It pinpoints concepts the student does not understand and maps out a personalized study plan. Based on students’ self-diagnoses of their proficiency, it provides students with a series of adaptive questions. This provides students with a personalized one-on-one tutor experience.

LearnSmart “SmartBook ”: An adaptive reading experience designed to change the way students read and learn. It creates a personalized reading experience by highlighting the most important concepts a student needs to learn at that moment in time. The student’s text reading continuously adapts by highlighting content based on what the student does and does not know. This ensures that the focus is on the content he or she needs to learn, while simultaneously promoting long-term retention of material.

Connect Class Assignments : Access class quizzes and the Connect-based writing assignments through the Blackboard “Connect Quizzes & Writing Assignment” link. Since these are online and are available for several days before they are due, there are no extensions under any circumstances unless the McGraw-Hill tech support staff certifies to me that there was a systemic Connect outage during the time you attempted to access a particular quiz.

Before attempting to access each Connect assignment (each quiz and the writing assignment), click on Check My Computer to see if your computer meets the requirements for Connect. If not compatible for listed reasons, e.g., outdated browser version, blocked cookies, pop-up blocker is on, etc., correct the issue and troubleshoot again. If compatible, click “Connect Quizzes & Writing Assignment” at your Blackboard site, to access the assignment.

When you start a quiz, you are committed to complete it within the appropriate time limit—failing to do will result in the point score you earned when the time limit occurred.

If you have computer issues, contact McGraw-Hill technical support during their operating hours if you have problems--be sure to inform them that you registered on “Connect” via Blackboard, not via the McGraw-Hill Web site. 

Tech Support & FAQ: Call: (800) 331-5094 (See hours open below)Chat: www.mhhe.com/support (do NOT use email if you desire a quicker response).

Monday - 8:00 am - 11:00 pmTuesday - 8:00 am - 11:00 pm

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Wednesday - 8:00 am - 11:00 pmThursday - 8:00 am - 11:00 pmFriday - 8:00 am - 6:00 pmSaturday - 10:00 am - 4:00 pm (All times Central)

If tech support is not able to resolve the issue, please provide the support reference number given to you by the support team. At that time, you should contact our McGraw-Hill representative, Angie Foster, at Angela.Foster@mheducation.com and provide her with the support reference number and your user ID and password you use to access Blackboard. She will NOT be able to assist outside of normal workdays and hours.

Office of Information Technology (OIT) Assistance : For assistance with the Blackboard Learn communication system, except for the Online Writing Lab, email OIT”Connect”@utsa.edu or call 210-458-5555. (NOTE: If you have problems with your OWL site, contact our teaching assistant via Blackboard Learn course message.

When contacting OIT regarding Blackboard problems, be sure to:o Give your name, email address, banner ID/User ID, a phone number where you can be contactedo Provide your course and section number, and the name of your professoro List your computer’s Operating System & version number, e.g. Mac OSX, Windows 7, Windows

XP, etc.o The brand and version of internet browser in which you are using blackboard, e.g., Safari version

5.1.2, Internet Explorer version 8, Mozilla Firefox version 12, etc.o If you are currently on campus and using a UTSA-owned computer, provide your computer’s

inventory/asset number.

WARNING! Blackboard Learn is down for maintenance periodically. Prior to starting assignments on Blackboard, you should check for “OIT Alerts” regarding Blackboard maintenance on the Blackboard Login Page.

COURSE GUIDELINES & POLICIES:

Professional Behavior : Please be respectful of each other at all times. Be on time; be good listeners.

Laptop and Electronic Devices : Treat these classes as business meetings—do not use laptops, cell phones, and other electronic devices in class. Further, please turn off and remove your cell phones from sight by putting them in your pockets, your purses, etc., or you must leave class. If you are expecting an emergency call, please notify me at the beginning of class—you must respond to the emergency phone call in the hallway outside of the classroom.

Assignment Submissions & Returns : In the event you must submit a hard copy of an assignment by a specific date and/or time, and class is not in session or I am not in the office, you may slide the assignment under my office door or scan it and email it to me—on or before the deadline. Further, if you are not present when the TA returns a graded assignment in class you must pick it up during office hours in my office (BB 4.04.29).

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ASSIGNMENTS & EXAMINATIONS:

See pages near the end of this syllabus for charts showing assignment and exam deadlines and point values, and course grade determination.

Quizzes and Examinations : The text is the basis for all quizzes (both “Connect” and OWL), the midterm exam, and the final exam. o “Connect” Quizzes: There are four quizzes, each worth 25 points for a total of 100 possible

points. Assess each quiz through “Connect” on Blackboard and complete it in accordance with the below schedule. There are no extensions granted under any circumstances since these are available online for several days.

“Connect” generates quiz questions randomly for each student. You may access each quiz during the period between when its “available” and its “deadline.” Once you start a quiz, you have until the time limit to complete it—there are no “do-overs” or “extensions.” Once you reach the time limit, the quiz stops and “Connect” grades the questions you answered. After the deadline passes, you may re-access the quiz site for feedback on how you did on each quiz question.

Do all “Connect” quizzes on a hard-wired computer such as those in the UTSA computer labs and elsewhere on campus. Do not use Wi-Fi ; I repeat, do not use Wi-Fi to connect to “Connect” quizzes.

AirRowdy and other wireless connections--particularly those serving apartment complexes, dormitories, and other high-volume areas--are prone to disconnecting unexpectedly.

Bad weather such as electrical storms and the like may result in computer disruptions.

Computer issues late on the last day the assignment is available will not be a basis for a “do-over.” In the real world, waiting until the “last minute” to do your job is a trap into which you do not want to fall.

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Section 01F “Connect” Quiz ScheduleQuiz

#Chapter (s) Possible

PointsTime Limit (Minutes)

Quiz Available (Date)

Quiz Deadline (Date & Time or Earlier)

1 2 & 3 25 25 Wed., May 26 Sun., May 31, 11:59 p.m.2 5 & 6 25 25 Wed., May 26 Wed., Jun. 3, 11:59 p.m.3 14 & 15 25 25 Wed., May 26 Tue., Jun. 9, 11:59 p.m.4 16 25 25 Wed., May 26 Sun., Jun. 14, 11:59 p.m.

o Online Writing Lab (OWL) Modules & Quizzes : You will complete OWL assignments online linked on the left side of the course Blackboard page. You should start the OWL assignments after the OWL orientation in class on the date shown in the class schedule. As with the other course assignments, it is vital that you do not wait until the last minute to attempt to complete the OWL assignments. The quizzes are online and available for several days; thus, there are no deadline extensions.

OWL Core Modules Assignment (Four Core OWL Modules) - The four core modules are (1) writing composition, (2) English grammar mechanics, (3) business writing style, and (4) critical thinking. Your grade for the OWL Core Modules assignment will be the average of the four post-assessment scores. For each of the four modules:

Study the core module to learn the relevant facts, concepts, and principles for the subject. Complete a graded post-assessment to help measure your knowledge of the subject.

OWL Supplemental Modules Assignment (Four Supplemental OWL Modules) – Your grade for this assignment will be the average of the post-assessment scores for the following four supplemental modules: (1) résumé writing, (2) cover letter writing, (3) writing emails, and (4) presentation skills

Like “Connect” based quizzes, timed OWL quizzes terminate when the scheduled assessment times expire. Do all “OWL” quizzes on a hard-wired computer such as those in the UTSA computer labs and elsewhere on campus. Do not use Wi-Fi ; I repeat, do not use Wi-Fi to connect to “OWL” quizzes. Doing any of the following actions while attempting to complete OWL assessments will also cause your assessment attempts to terminate without the ability to again access the assessment:

Using a wireless (Wi-Fi) connection. Attempting to access the OWL module while connected to the assessment. Setting your computer to “time-out” when there is a level of inactivity. Accessing the assessment during times of increased probability of power outages, e.g.,

thunderstorms, etc.

o Midterm Examination : There is no midterm exam for this section.

o Final Examination : The final is in class and consists of up to 100 multiple-choice questions from the text chapters covered during this summer session.

“Connect”-Based Writing Assignment:  You will complete a business writing assignment via “Connect” at your course Blackboard site. On the date listed in the class schedule, you will receive (via Blackboard Learn “Announcements”) instruction on using the “Connect” link at the course Blackboard site to access a business scenario requiring you to write a business document. You will submit the document online for grading. The scenario will assess your ability to write a “routine” business message, a “negative” business document, or a “persuasive” business document.

o The Blackboard link to access this assignment will be on the date listed in the class schedule. You must complete the writing assignment by 11:59 p.m. on the subsequent date listed in the class schedule. Grading will reflect an evaluation of your written business document using the grading rubric at the "Connect Quizzes & Writing Assignment” link on the course Blackboard "Course Content Page." This link will be available on the first day that the assignment is available for access.

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o Since this assignment is online and available for several days, there are no deadline extensions.

o NOTE: Once you receive this assignment, you may not consult the Writing Center staff or any other office or individual to collaborate on it. “SafeAssign,” a Blackboard-based plagiarism-monitoring tool, will be used to determine point deductions for students who copy the work of others, no matter the source, e.g., other students papers, online sources, and the like.

o Résumé : You will prepare a professional job résumé as part of the professional development portion of this course. The résumé grading rubric is at http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingRubric.docx and you must use the résumé template at http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingTemplate.docx.

o Résumé Turn-in Process . Upload the résumé as a PDF file to the course Blackboard site by the deadline listed in the class schedule and this syllabus. To do this:

Access the “Course Content” page on the course Blackboard site, scroll down and click the link “Résumé (submit your résumé here).”

Click “Browse My Computer,” locate your résumé PDF file, open it, and upload it to Blackboard.

Click “Submit”

Once you later receive your graded résumé grading rubric via Blackboard, you are encouraged to make any changes to it and upload it to your “RowdyJobs” account for review by potential employers.

In-Class Oral Presentation: Each student will participate in an in-class, group, business-oriented oral presentation on a subject of his or her group’s choosing. To accommodate this large, short duration summer session each group will have four members to do the presentation in eight minutes—two minutes per group member. Follow the oral presentation schedule linked to your MGT 3003 Blackboard site, this syllabus, and the class schedule. The grading sheet/rubric is at http://faculty.business.utsa.edu/bjwilson/docs/OralPresGradingTemplateGp.doc .

EXTRA CREDIT (EC) POINTS: You have the opportunity to earn extra-credit points, using the following guidelines:

If you attend extra-credit events that conflict with your MGT 3003 class, you cannot earn the associated extra-credit points.

You are responsible for keeping track of the extra-credit points you earn. If you desire to challenge the number of extra-credit points recorded for you, then you must list in writing the extra-credit events you attended for that extra-credit category (EC-Lec, EC-Misc, etc.) you attended, and the name, date, and time of the events.

If you volunteer to undertake an extra-credit event, and for non-emergency reasons (1) you withdraw your volunteer status, (2) you are late for the event, or (3) you otherwise do not meet the conditions for appropriately completing the event; the number of extra-credit points that the event is worth is deducted from your points. This is to help ensure that you meet the commitments for which you volunteer and for which, as a result, you have a responsibility to meet—just as is expected in the real world of work.

Extra-credit (EC) Items (Blackboard Learn label) Extra- Due Not Later

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credit Points ThanGroup mock interview (1) (“EC-Mock”) 10 June 17OWL Report Module Quiz (2) (“EC-Report”) 5 June 24OWL Citation Module Quiz (2) (“EC-Citation”) 5 June 24Miscellaneous Points (3) (“EC-Misc.”) As earned June 24

(1) Group Mock Interview: You have the opportunity to participate in a group mock interview sessions for extra credit by making an appointment through the University Career Center (UCC) “Rowdy Jobs” http://www.utsa.edu/careercenter/rowdyjobs.html, or by contacting Morris Ellington at the University Career Center (UC 2.02.04), at 458-6844, or at Morris.Ellington@utsa.edu. [NOTE: This group mock interview session is being conducted solely for our class under the mentorship of area business leaders; I encourage you to attend this important event.]

To successfully earn this extra credit, you must (1) be on time for the mock interview, (2) dress in business professional attire, (3) bring a completed résumé, and (4) be prepared to respond to typical interview questions (see examples of such questions at this link). Also, please review the mock interview guide. The folks in the UCC will notify me of the students who successfully complete the mock interview for this extra credit.

(2) OWL Report & Citation Quizzes: Access these via Blackboard as you did the regularly assigned OWL module quizzes.

(3) Miscellaneous Points: Included under this category are extra-credit points that do not pertain to any other category, including the following:

o The one-time 10 extra-credit points to compensate partially for being late or absent from classes where attendance is taken and that are due to unavoidable, non-emergency reasons.

o Any points awarded for class participation at the discretion of the professor. COURSE GRADING & ATTENDANCE POLICIES: This course will use the plus/minus (+/-) grading system in assigning course letter grades (see below grading chart showing related grade points and percentages for each course letter grade).

Course Description & Undergraduate Catalog Requirements: The official course description for MGT 3003 requires the completion of written and oral presentation assignments. Accordingly, the following grading policies apply to those students who do not complete the “Connect”-based writing assignment and/or the in-class oral presentation assignment by the appropriate date and time deadline for documented non-emergency reasons as defined in this syllabus:

o The grade for the assignment will be “zero,” and will not change.

o The student’s course grade will be “incomplete” (“IN”) if he or she has sufficient points for a passing grade (“D-“ or higher) after the final exam. Otherwise, the student’s course grade will be “F.”

o The student must clear the “incomplete” in Dr. Wilson’s class during a subsequent semester within one year. Failure to do so will result in the “IN” converting automatically to a course grade of “F.”

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Other assignments/exams not completed on time will simply be graded “zero.”

Status of Grades :

o Résumé Grades: The TA grades résumés following the CSPD format at http://faculty.business.utsa.edu/bjwilson/docs/Resume%20format.doc. His are final in terms of this course, and I will not accept changes. However, if your awarded points are confusing to you, I encourage you to make an appointment with the grader and ask for clarification for his ratings.

o Challenging Grades: If you disagree with a grade you receive (either for a course assignment, for an extra credit event, or a deduction), bring the matter to my attention in writing (Blackboard Learn mail message, email, letter, etc.) within seven calendar days from the date I post the grade on Blackboard Learn. Otherwise, the grade will remain as is. It is your responsibility to check Blackboard at least twice a week for announcements, course messages, and posted grades.

You will receive assignment grades from the University Career Center (UCC) and CSPD career counselors, “Connect” contracted grading (“Connect”-based writing assignment), and from me as your professor. I will not change assigned grades without concrete, factual information for my consideration. Frivolous claims of incorrect points are not be honored.

o “Curved” Grades: There is no grading “on the curve” in this class.

o Incomplete/Late Assignments: All assignments not submitted on time are graded “zero.” Unless otherwise noted on the class schedule, all assignments that are due in class are due by the beginning of class.

Attendance : Students must be on time for every class, be attentive, and participate in class activities until the professor adjourns class. Class attendance may be taken anytime (using the appropriate ParScore form) during each class. Attendance in conjunction with extra-credit events--whether in our class or at another time or location--is taken via attendance slips or lists prepared by the event sponsors.

o For every class: Students must have on-hand at least two appropriate ParScore forms, both with the following information already entered/bubbled on the forms: Banner ID--know what this is; it is not your username/abc123 code! Name, course & section number

o When attendance is announced (the goal is speed and accuracy): No one may enter the classroom until attendance process is completed. Students enter on the form their Banner ID (know what this is; it is not your

Username/abc123 code!) their name, and the “Test Form” and the “Answer to the First Question Response” that the professor or the TA announces.

Students immediately pass a completed appropriate ParScore form to the center aisle. Student sitting on the aisle collects/confirms number of forms equals the number of students

in that row, and gives forms to the professor or TA.

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o By definition, arriving in class after the class starting time means you are late. Students who are absent from or late for class will have 10 points deducted from their point totals, except for conflicting emergencies or mandatory obligations as discussed below.

o Completed ParScore attendance forms are machine graded and the UTSA testing office staff will not hand-score ParScore forms not properly completed, e.g., not bubbling in Banner ID, recording the wrong Banner ID, not recording the proper test form, putting the wrong attendance answer to question #1 on the ParScore, using ink instead of pencil to record responses, etc.  Students doing so are counted as late or absent. Our class is simply too large to do it any other way.

o Students who are absent from scheduled assignments or exams will receive grades of “zero” if the absence is not the result of an emergency or mandatory obligation as discussed below. There are no “make-ups” for these missed assignments; however, you may take and/or turn them in early with the approval of the professor or the TA.

o Students who sit in classroom areas in violation of fire laws, who have their laptops and cell phones open, who engage in “texting” (or reading, writing, or other inattentive activities), or who engage in disruptive conversation or other activities, are considered “absent” from class and will have 10 points deducted.

o Online and other assignments that can be done via computer while not in class, i.e., OWL modules, “Connect”-based assignments, résumé, etc., must be completed early or on time regardless of the reason for the absence, or will otherwise be graded “zero.”

o If you miss or are late for a class for one of the below reasons, you will not have points deducted.

Documented, verifiable emergencies of immediate family members. A verifiable, written documented emergency involves you or a member of your immediate family, i.e., spouse, parent, guardian, sibling, or other relative who resides full time with you, and is of the nature of a major issue, e.g., death, funeral, extremely serious illness or injury, etc. (NOTE: “Significant others,” boyfriends/girlfriends, grandparents or other relatives are not considered members of your immediate family unless they currently live full time with you.)

Absences for viruses that are preventable with appropriate immunizations, but for which you have not received the vaccination, will not be excused and will be considered non-emergency, unavoidable absences, the loss of points for which are partially accommodated with the one-time award of the ten extra credit points provided all students in my class. Also, please refer to http://provost.utsa.edu/syllabus.asp for university policy regarding “Transitory/Minor Medical Issues,” which in this class are not considered “emergencies.”

Documented conflicting, mandatory UTSA obligations (for example, on UTSA athletic team, participant in Leadership Challenge program, etc.). To be eligible for this provision, an appropriate UTSA official must certify the UTSA mandatory obligation in writing and in advance of the date of the event, and you must complete scheduled conflicting assignments and examinations early. (NOTE: Registering for overlapping classes/labs is not eligible for this exception—students may not register for classes or associated labs that conflict with the days and times that this or other classes meet.)

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Documented conflicting, mandatory religious obligations prohibiting working during the time of a scheduled class. You must provide each of your professors (whose courses take place during the absence) advanced written documentation and notification of your intention not to attend classes on the dates and/or times of mandatory religious obligation. Documented evidence includes credible evidence of the mandatory nature of the absence.

Written military mobilization orders, copies of which you provide each of your professors prior to the date of the mobilization.

Written city, county, state, or federal order/subpoena, a copy of which you provide each of your professors prior to the day of the event, e.g., to report to court, jury duty, court witness, or other mandatory legal proceeding, e.g., immigration/citizenship proceedings, etc., on a specific date. (NOTE: Excluded here is traffic court in which you voluntarily decide to challenge or otherwise adjudicate a traffic ticket.)

Off-campus events, e.g., State and national professional association meetings and conferences, etc., with expenses paid completely or in part by UTSA, with a copy of the written UTSA approval provided each of your professors prior to the day of the event. Participation in events/activities under sponsorship of other classes and that conflict with attending class, are not excused absences—they are non-emergency, unavoidable absences that meet the criteria of the one-time 10 extra-credit points that all students receive at the beginning of the semester.

It is the nature of computer systems that unforeseen and uncontrollable situations may cause them to “go down,” i.e., Wi-Fi failures, electrical interruptions, thunderstorms, battery drainage, etc. Failure to complete assignments on time due to these unfortunate events is not a basis for granting extensions to assignment due dates or for starting assignments over again. Remember, procrastination and last minute assignment attempts have no room in the real world of professional work. (NOTE: Blackboard Learn is down for maintenance as scheduled on the Blackboard site.)

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Assignment Summary and Course Grade Determination :

Regular Assignments (Blackboard grade book label) Max.Points

Section 01FDeadlines

OWL Supplemental Modules [average of designated four supplemental modules] (“OWL Supplemental”) 100

See class schedule for individual OWL

quiz deadlines *Résumé (“Résumé”) 100 Fri., Jun. 21 *

OWL Core Modules [average of all four core modules] (”OWL Core”) 100

See class schedule for individual OWL

quiz deadlines *

Quizzes via “Connect” [total] (”Quiz 1,” ”Quiz 2,” etc.) 100

See class schedule & chart for

individual Connect quiz deadlines*

Connect-based Writing Assignment (“Connect-based Writing”) 200 Sun., Jun 7 *

Oral Presentations (”Oral”) 200 See Class ScheduleFinal Examination (”Final”) 200 Tue., Jun. 30 **Total [excluding extra-credit points] 1000Absent or late for class (Deduction) -10 ea.

* Due by 11:59 p.m. via Blackboard ** Refer to class schedule for time & place for final exam.

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Course Grade DeterminationCourse Letter

GradeGrade Points

Course Points Between

Percent Between

A+ 4.00966.33 1000+

96.633% 100%

A 4.00 933.00 966.32 93.3% 96.632%A- 3.67

899.66 932.0089.966

% 93.2%B+ 3.33

866.33 899.6586.633

% 89.965%B 3.00 833.00 866.32 83.3% 86.632%B- 2.67

799.66 832.0079.966

% 83.2%C+ 2.33

766.33 799.6576.633

% 79.965%C 2.00 733.00 766.32 73.3% 76.632%C- 1.67

699.66 732.0069.966

% 73.2%D+ 1.33

666.33 699.6566.633

% 69.965%D 1.00 633.00 666.32 63.3% 66.632%D- 0.67

599.66 632.0059.966

% 63.2%F 0.00 0 599.65 0% 59.965%

FREQUENTLY ASKED QUESTIONS (FAQ)

1. If I previously took this course from Dr. Wilson (but I am retaking his course), must I again complete the regular and extra-credit assignments in order to again get credit for them? Yes, you must retake all regular and extra-credit assignments.

2. May I email the assignments to you? If you will not be in class on the day that an assignment is due, you must turn the assignment in early, or slide it under my office door or send it to me or my teaching assistant via email or Blackboard Learn mail message attachment by the time and day that it is due. CAUTION: If the formatting or printing of the emailed assignment is such that sending it electronically adversely affected the document, e.g., parts chopped off, formatting skewed, etc., your grade on the assignment will be affected accordingly.

3. When will you post my grades to my Blackboard Learn grade book? “Connect” quizzes, final exam, résumés: After graded. In-class oral presentations: As soon as possible after each presentation class, usually within a day or two. “Connect”-based writing assignment: After graded. Extra-credit points: Some as individually completed, e.g., professional organization membership,

miscellaneous, RSO, etc.; some after due dates when notified by the University Career Center or the CSPD, e.g., group mock interviews, etc.; some periodically.

4. When can I see the documentation for my assignment points? Connect quizzes - after the deadline for submitting each quiz, re-access the quiz and you will be provided

your results. Resumes and in-class oral presentations - these are available in class as soon as possible after they are

graded; those not picked up at that time will be available in my office. Midterm and final exams - after grades are posted. Connect Writing Assignment - as soon as possible after graded; you will receive a digital or a hardcopy

summary of grading. ParScore forms & attendance slips for attendance, extra-credit, etc. - in my office as soon as possible

after received from Testing Office or event sponsor and posted.

5. Whom do I contact regarding questions about my assignment points? Résumé (TA) All OWL assignments (TA) Excused absences and documentation of emergencies (Dr. Wilson) Quizzes and final (TA) Extra-credit points:

o Mock interview (TA)o Professional organization (TA)

Deducted points (TA) All other graded assignments (TA)

6. I will not be in class next week; are there any other assignments (a paper, etc.) that I can complete to help make up points for missing a guest lecture or a student in-class presentation? Other than the extra-credit opportunities listed in this syllabus, there are no other assignments to help you make-up missed points. Please see exceptions under “Grading Policies” for students with one of the five recognized excused absences.

7. I am really close to making a higher grade in this course. Are there ways for me to earn more points to get this higher grade? No, except for any extra-credit opportunities that may still be available.

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8. How do I appeal an assignment or course grade? To appeal an assignment grade given or confirmed by me, you must meet with me and discuss the

assignment grade. My decision regarding the assignment grade is final. I may affirm the previous grade, or I may elect to re-grade the assignment personally, if which case the new grade—whether lower, the same, or higher than the original grade—will be final.

To appeal a course grade, you must appeal in writing to Dr. Robert Cardy, Chairman of the Department of Management, BB 4.01.06, within 90 calendar days from the end of the semester. You must have "compelling evidence" that your course grade reflects "discrimination, differential treatment, factual mistake, or violation of a relevant University policy" (reference appendix E of the UTSA Information Bulletin at http://www.utsa.edu/infoguide/appendices/e.html). You must include the following in your written appeal:o The date of the appeal.o Your name, your Banner ID number, and your academic major.o Your full address, telephone number, and email address.o My name (Dr. Bennie Wilson) and your course and section number.o State specifically the grade you are appealing (exam, quiz number, etc.)o State specifically the action you want done regarding the grade.o Explain the rationale supporting your appeal and provide any supporting documentation. (NOTE: It is

not sufficient to state that you disagree with my judgment.)

PAST GUEST LECTURERS

James Allen, president, James Allen Family Partners, Ltd. Kenneth Allard, warrior, scholar, author, commentator, columnist, executive-in-residence, UTSA Suzanne Allford-Wade, president, San Antonio Food Drug Retail Division, H-E-B Grocery Company Charlie Amato, chairman, Southwest Business Corp. Veronica Avila, vice president of education, Junior Achievement of South Texas Charles Bagby, Jr., CEO, Maid Brigade Randy Baker, managing partner, Ken Bachelor Cadillac, Saab, Hummer James Bodenstedt, CEO, MUY Brands, LLC Kristen Bohac Consolidated Electrical Distributors, Inc. (CED) Terry Brechtel, city manager, San Antonio, Texas Earnest Bromley, chairman & CEO, Bromley Communications Gale Brown, vice president, Western Region Partners, IBM Corporation Jelynne Burley, assistant/deputy city manager, City of San Antonio; later GM, City Public Service Energy Richard “Rick” Cavender, Cavender Oldsmobile, Toyota & Saturn Mike Campbell, managing director, Holland & Davis, Inc. Bartlette Cocke, board chairman, Bartlett Cocke, Inc., & executive-in-residence, UTSA Amanda Conine, South Texas group recruiting supervisor, Enterprise Rent-a-Car Frank Corte, Jr., Texas state representative, House District 123 Margaret Costantino, career planning counselor, Office of University Career Center, UTSA Elizabeth Costello, director, International Affairs Department, City of San Antonio Lynda de la Viña, dean, College of Business, UTSA David Dillon, board of directors, Frost Bank Harold Dougherty, vice president, P3S Corporation Walter Downing, executive vice president for Operations, Southwest Research Institute Alan Dreeben, vice chairman, Block Distributing Co. & Republic Beverage Co. James Dublin, chairman/CEO, Dublin & Associates Morris Ellington, group recruiting manager, Enterprise Rent-a-Car Arthur Emerson, chairman & CEO, Groves Rojas Emerson Advertising Susan Evers, property and casualty senior financial officer, USAA

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Jeff Farver, president & CEO of San Antonio Federal Credit Union Greg Fleming, assistant vice president for Claims Service, USAA Pat Frost, president, Frost National Bank Matt Foxhall, divisional vice president, AXA Advisors Charlie Gonzalez, United States representative, 20th Congressional District of Texas Cheryl Garcia, associate, Holland & Davis, Inc. David Garza, CEO/president, Trinity Millennium Group Edward Garza, mayor of City of San Antonio, Texas Claudia Giliberti, career counselor, Center for Student Professional Development, UTSA Leo Gomez, vice president for public affairs, Spurs Sports and Entertainment John Helmerci, director, PMM Services Center, Philip Morris Management Corp. Miller Hicks, R. Miller Hicks & Co. Gene Hildabrand, master networker, North San Antonio Chamber of Commerce Isidoro Hodara, chairman of foreign trade, Universidad ORT, Uruguay Brian Hughes, Offices of Brian Hughes ("angel" investor) Barbara Jackson, career counselor, Center for Student Professional Development, UTSA Tina James, senior vice president for human resources, H-E-B John Jennings, assistant dean of undergraduate professional development, College of Business, UTSA Elizabeth Jones, Texas State representative, House District 121 Jarratt Jones, president (retired), Coca-Cola Bottling Ltd., Canada Jim Kahan, senior executive vice president for corporate development, SBC Communications Dan Karam, Chief Information Officer & Partner, MUY Brands George Kauss, managing director & chief business officer, Actium Biosystems Jacob Kluger, business development officer, E.P.S.M. Ryan Kohnen, entrepreneur and community leader, author of Young Professional’s Guide to Success. Charles Korbell, Jr., president & CEO, Clarke American Checks, Inc. Rosemary Kowalski, chairperson emerita, The RK Group Joe Krier, president & CEO, Greater San Antonio Chamber of Commerce Nancy Kudla, president/CEO, dNovus Group (and Frost Distinguished Lecture series) Richard Lewis, special assistant to the president of UTSA, professor of sociology, & owner/president,

Round Top Consulting Associates Kim Lubel, president & CEO, CST Brands Lori Malone, case office, U.S. Central Intelligence Agency Janie Martinez Gonzalez, president, The Web Head Group Jennifer Martinez, member services director, Free Trade Alliance Mike Martin, director of human resources, PMM Service Center, Philip Morris Management Corp. Ruth Jones McClendon, Texas State representative, House District 120 B.J. “Red” McCombs, chairman, McCombs Enterprises Ken Mercer, Texas State representative, House District 117 Bill Morrow, Founder, vice chairman and CEO, Grande Communications George Muller, Director of Information Technology, C.H. Guenther & Son Maria Ng, international business consultant, UTSA Institute for Economic Development Mike Novak, president/CEO, CCI Telecom, Inc., & Chairman, Greater San Antonio Chamber of

Commerce Harold Oliver, managing principal, TX Capitol Consulting Group, LLC Aurora Ortega-Geis, director, San Antonio Partnership Office, Fannie Mae Albert Ortiz, chief of police, San Antonio, Texas Mary Rauch, Mary E. Rauch Communications Ricardo Romo, president, University of Texas at San Antonio Rolando Pablos, legal counsel, Oberthur Gaming Technologies Corp. Sandie Palomo-Gonzalez, senior program coordinator, Nonprofit Management Program, UTSA College of

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Dr. Sarah Wright Plaster, Executive Director of Member Media, USAA Richard Priore, senior vice president & chief development officer, Nix Health Care System Alex Rodriguez, president, Cultural Interchange Exchange (CIE) Shirley Rowe, career counselor, Office of University Career Center, UTSA Martin Salinas, Jr., assurance senior manager, KPMG Beverly Santos, career counselor, Office of University Career Center, UTSA Dayton Schrader, broker/owner, RE/MAX Advantage Dr. Patrick D. Sculley, DDS, executive dean of the Postgraduate Dental College & senior vice president for

University Programs, Uniform Services University of the Health Sciences GP Singh, president/CEO, Karta Technologies, Inc. Joe Solis, CEO, Luxor Jewelers, Inc. Phil Sorgen, general manager, Microsoft Gulf Coast District Joe Stallard, vice president for human resources, Sewell Automotive Companies Michael Soulek, president, FOODPRO Recruiters, Inc. David Spencer, chairman/founder, OnBoard Software, Inc. Fernando Suarez, managing director, Northwestern Mutual Roy Terracina, CEO, Sunshine Ventures, Inc. Edmund Tijerina, columnist, San Antonio Express-News Leticia Van de Putte, Texas State senator Patrick Valdez, assistant dean and director, Center, for Student Professional Development, UTSA Michael Venson, Eichlitz, Dennis, Wray & Westheimer Insurance Agency, Inc. Michael Villarreal, Texas State representative, House District 115 Angela Ward, human resource specialist, State Farm Insurance Companies Phillip Washington, college unit director & financial representative, Northwestern Mutual Graham Weston, chairman, RackSpace Hosting Ed Whitacre, chairman & CEO, SBC Communications, Inc.; later chairman & CEO, General Motors, Corp. Frank Wians, Jr., Founder, LoneStar Pathology Laboratory & Scientific Writing Consultants, Inc. Horace Wilkins, chairman, Dallas Community Development Agency Judge Nelson Wolff, Bexar County Judge, Texas David Zammiello, vice president for staffing and compensation, USAA

“Toto, I have a feeling we’re not in Kansas anymore.”“Dorothy” in The Wizard of Oz

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