Fairfields Community

Charter

to a better place to live

Sign up

The Fairfields Community Charter is an agreement between the people who live there and the people who provide services on the estate. It has been designed jointly by all of the people involved.To make the Charter a success, the community, Meres and Mosses Housing Association, the Police and the Council need to be aware of their responsibilities and agree to work together to

make and keep the area cleaner, safer, and greener.

We have all worked hard over the past year to improve the estate, and by working together, we have made a

big difference. We have been awarded a “Cleaner, Safer, Greener Kitemark” by Keep Britain Tidy because of the work we have done.

Now it’s time to keep the good work going, and we want everyone on the estate to sign up to this Charter, including all new tenants who move onto the estate, to show we are serious about working together for our community.

So what are we all signing up to?

Meres and Mosses Housing Association

We will: ● Work together with the residents

and other partner agencies to create a cleaner, safer, greener environment, which makes Fairfields Estate a better place to live.

● Take strong and effective action to tackle any problems of an anti social nature, including legal action, and respond professionally and sensitively to complaints made.

● Carry out repairs on time and provide information on planned works, such as new kitchens and bathrooms, for your estate.

● Take part in regular neighbourhood walkabouts with you and hold surgeries.

● Ensure that effective action is taken against tenants who do not accept responsibility for offensive actions of their children or visitors to their home.

You are agreeing to: ● Show consideration for your

neighbours and not cause a nuisance or disturbance to them or their visitors.

● Keep your pets under control. Remember to clean up after them, and do not allow your pets to foul in any communal areas, outside your home or in the neighbourhood.

● Store your rubbish in the wheelie bins provided and recycle wherever possible.

● Keep your garden tidy, including looking after the trees and shrubs in your garden, not forgetting where your plants may overhang footpaths and alleys.

CRIME STOPPERS

0800 555 111LOCAL POLICE

0300 333 3000

Police

We will: ● Provide Fairfields Estate

with a Neighbourhood Policing Team providing a local contact for all community policing issues.

● Work with residents to reduce drug related incidents and speeding cars on the Fairfields Estate.

● Listen to, and act upon the concerns of Fairfields residents, providing updates and regular feedback at the Fairfields In Action meetings.

You are agreeing to: ● Report information about

criminal incidents either directly to the police or anonymously via Crime Stoppers.

● Report anti social behaviour to Meres and Mosses Housing Association.

● Get to know your Community Support Officers by stopping and speaking to them when they are in the area.

And, ● You could also join a

Neighbourhood Watch Group to help look after your estate.

MERES AND MOSSES

01939 238 840SHROPSHIRE COUNCIL

0345 678 9000

Shropshire Council

We will: ● Collect waste or recycling on a

weekly basis.

● Clean up any spilled rubbish during the waste collection.

● Sweep the roads on a regular basis, plus additional sweeps to address local areas of need.

● Work together with residents to source funding for community projects.

● Provide and support a range of social and educational opportunities that will encourage young people to make positive choices and achieve their potential as members of their community.

You are agreeing to: ● Make sure your bins and

boxes are put out by the required time and are sorted correctly.

● Support and take part where possible in community litter picks.

● Join the local residents group Fairfields In Action and get involved in community activities.

● Take responsibility for your children and take reasonable steps to know where they are, who they are with and what they are doing.

We believe by signing the Charter we are showing our commitment to working together to make Fairfields a Cleaner, Safer, Greener place to live.

Declaration: I agree to work together with the agencies above to make my neighbourhood a better place to live. Name

Address

Email

Signed Date

Data ProtectionShropshire Housing Group gathers personal data in accordance with the Data Protection Act. This information will not be forwarded to third parties.

Please tick the box if you do not wish to receive further information by email from Shropshire Housing Group.

Complete this form and retain it for your records

Rick Klair Inspector

Neighbourhood Services Officer

Name

Signed Date

Jennie Barfoot Managing Director Tom McCabe Director of Development Services

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We believe by signing the Charter we are showing our commitment to working together to make Fairfields a Cleaner, Safer, Greener place to live.

Declaration: I agree to work together with the agencies above to make my neighbourhood a better place to live. Name

Address

Email

Signed Date

Data ProtectionShropshire Housing Group gathers personal data in accordance with the Data Protection Act. This information will not be forwarded to third parties.

Please tick the box if you do not wish to receive further information by email from Shropshire Housing Group.

Complete this form, detach, fold, glue and return post free

Rick Klair Inspector

Neighbourhood Services Officer

Name

Signed Date

Jennie Barfoot Managing Director Tom McCabe Director of Development Services

For more information contact:

Neighbourhood Services OfficerMeres and Mosses Housing Association,

Talbot House, High Street, Wem, Shropshire, SY4 5AA. Tel: 01939 238 840 Freephone: 0800 434 6289

Email: enquiries@mmha.org.uk Web: www.mmha.org.uk

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DETA

CH A

LON

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Business Reply PlusLicence NumberRSAH-RUEE-LYCZ

Meres and Mosses Housing Association Talbot House High Street WemShropshire SY45AA

For more information contact:Neighbourhood Services OfficerMeres and Mosses Housing Association, Talbot House, High Street, Wem, Shropshire, SY4 5AA.

Tel: 01939 238 840 Freephone: 0800 434 6289Email: enquiries@mmha.org.ukWeb: www.mmha.org.uk

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Equal Opportunities Statement At Meres and Mosses Housing Association we recognise the damage that disadvantage and discrimination can cause. We are committed to equal opportunities and will take positive steps to ensure that you will not be treated less favourably than anyone else in your dealings with us because of race, religion, gender, marital status, sexual orientation, disability, class or age.

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