FACTS AND FIGURES - Direct Energy · FACTS AND FIGURES Our Operations Direct Energy Business Direct...
Transcript of FACTS AND FIGURES - Direct Energy · FACTS AND FIGURES Our Operations Direct Energy Business Direct...
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Natural Gas/Electricity/Services/Solar
Natural Gas/Services
Services
Natural Gas/Electricity/Services
Electricity/Services
Headquarters
Regional Offices
Calga ryCalga ry
EdmontonEdmonton
PittsburghPittsburgh
Toront oToront o
nHoustonHoustoSarasotaSarasota
Phoenix
WoodbridgeWoodbridgeProvidence
HarrisburgHarrisburg
ColumbiaColumbusColumbus
DaytonDayton
Syracuse
Indianapolis
TulsaTulsaPhoenix
Tucson
ChicagoChicago
Who We Are • Direct Energy is one of the largest
competitive retail energy suppliers in North America1
• Direct Energy’s approximately 5,500 employees across North America serve nearly 5 million customers
• More than 4,600 professional technicians provide services to millions of homes in the U.S. and Canada2
• Featuring the Innovation to Inspiration mobile exhibit, touring North America to showcase Direct Energy’s new innovative products, partners, services and technology
• Recognizing local leaders for their contributions to their communities, Direct Energy has been a proud sponsor of the Volunteer Citizen of the Year and Small Business Community Heroes awards in cities across the country
1 Direct Energy is ranked as the #1 residential retail electricity supplier and the #2 non-residential retail electricity supplier in DNV GL (formerly KEMA) April 2015 update.2 Total technician headcount includes approximately 3,000 from franchise locations. 3 Based on Direct Energy sales as of February 2015.
© 2015 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.DER-191031-1115
November 2015
FACTS AND FIGURES
DirectEnergy.com
Where We Operate3
Revenue (U.S. billions)
Operating Profit (U.S. millions)
2012
2012
492500
300
400
200
100
0
9.0 9.0
20
15
10
5
0
11.4
19.5
2013
2013
436
2014 1H 2015
1H 20152014
241293
• Canada – 10 provinces
• United States – 50 states (plus the District of Columbia)
• North American headquarters – Houston, Texas
Competitive energy markets deliver significant benefits to North American business and residential customers. By investing in energy efficiency and innovation, and delivering choices in a variety of retail electricity, residential solar and natural gas products, Direct Energy is supporting the development of tomorrow’s energy markets today.
Our Parent: Centrica plc• Direct Energy is wholly owned by Centrica plc, one of
the world’s leading integrated energy companies
• Operates in 7 countries
• More than 37,000 employees worldwide
• 2014 revenues of £29.4 billion
• BBB+ (S&P) and Baa1 (Moody’s) credit ratings; trades on the London Stock Exchange (CNA)
• Centrica is a Top 40 FTSE 100 company
• Centrica is listed in the Top 25 companies in the world for carbon emissions disclosure by the Carbon Disclosure Project
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FACTS AND FIGURES
Our Operations
Direct Energy Business
Direct Energy Residential
Direct Energy Services
• One of the largest commercial and industrial retailers in North America based on customer numbers1, serving more than 250,000 business customers
• Natural gas and electricity sales to small, medium and large national businesses as well as public institutions and government entities
• Products available in 4 Canadian provinces and 23 U.S. states plus the District of Columbia
• Offers enhanced solutions, such as protection plans for major energy assets and infrastructure as well as building automation, facility maintenance, energy auditing and energy management services for business customers
• Largest residential energy retailer in North America based on customer numbers1
• Natural gas and electricity pricing plans with fixed and variable price options of varying term lengths
• Products available in 3 Canadian provinces and 13 U.S. states plus the District of Columbia
• Offers innovative solutions, including devices and tools that empower customers to better control their energy and home
• Member of PlentiSM, the first U.S.-based loyalty coalition rewards program
• One of the largest home services companies in North America
• Affiliates One Hour Air Conditioning & Heating, Airtron, Benjamin Franklin Plumbing and Mister Sparky offer residential and business customers installation, maintenance and repair support for HVAC, plumbing and electrical services
• Home Warranty of America and Direct Energy Protection Plans offer protection, repair and replacement of appliances and devices within a residential customer’s home
• Direct Energy Solar offers a premier solar experience for residential and commercial customers, from system design to installation and system maintenance
• Products and services available in 10 Canadian provinces and 50 U.S. states plus the District of Columbia
Please Note: Not all products and services are available in every jurisdiction. 1Direct Energy is ranked as the #1 residential retail electricity supplier and the #2 non-residential retail electricity supplier in DNV GL (formerly KEMA) April 2015 update. Texas Renewable Portfolio Standard is a mandatory obligation (varies by state) to supply a minimum volume of customer load with electricity from renewable electricity sources.
© 2015 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.DER-191031-1115
November 2015DirectEnergy.com
Community Involvement• In 2014, Direct Energy employees volunteered more than 21,000 hours
• Direct Energy donated more than US$1.1 million in charitable contributions through our community programs
• Sponsor of the 2014 Volunteer Citizen of the Year awards in 7 states and provinces across North America (Texas, Pennsylvania, Ohio, New York, Illinois, Ontario and Alberta)
• Direct Energy is now a proud partner of the Children’s Miracle Network