FACS 56 life management

the listening process

the listening process

much of our time each day is spent communicating: reading, writing, speaking, listening

may remember early experiences in school—reading groups, cursive writing, proper grammar, proper pronunciation…were you ever in a listening group?

are we ever taught to listen?

the listening process

http://www.youtube.com/watch?v=deFfeIVb2p0&feature=fvw

the listening process

experts find that listening skills of adults are poorly developed—little training

what training we do receive is technical—•identification of sounds

•listening for directions•listening for retention

what we are not taught is to listen for emotion and feelings attached to the words

the listening process

listening actively takes energy and commitment

done properly, the listener can recreate:•the intent•the meaning•emotion behind what is said

participation activity:story time

…listen to the book on tape—I will stop it periodically so you can record the motives, feelings and emotions of the story’s characters

•which was easiest for you to identify?•what helped you to determine the motives, feelings and emotions in the story?•what hindered you?•what listening skills do you want to improve upon? •how will you do that?

the listening process

good listeners are popular and usually successful

appreciated by friends, family & business colleagues

good listening skills can make learning easier & faster—an asset to students

the listening process

hearing is a physiological activity—one that most of us take for granted

what are you listening to right now?

we have become very adept at editing environmental sounds out of our consciousness

editing is imperative to avoid overload but can become a bad habit

the listening process

http://www.youtube.com/watch?v=poAUNIQsTJI

the listening process

we can overcome our bad listening habits by recognizing that listening is really an interactive process with five steps:

1. hearing2. selecting3. assimilating4. organizing5. responding

the listening process

hearing—important that the receiver can physically hear or somehow perceive the message

selection—focus on the particular part of message to respond to, ignore other competing messages

assimilation—assigning meaning to the sounds

the listening process

organization—brain searches memory for similar sounds, attaches meaning, evaluates them for similarities and differences from previous conversations

response—thought forms in the brain, can be vocalized

homework:two ears and one mouth pg. 183

…over the two days, keep track in two-person conversations how much time you talk…do it informally but as accurately as possible—a clock or a watch with a second hand might be very useful

…then answer the question— what did you discover?