Facilitator First Screen: Call Nurse engages with PC

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C S DEC ISIO N CONTINUE NORMAL DELIVERY CARE NO TIFY STANDARD PERSONNEL IN ITIAL SU M MONS DATA UPLO ADED W ARD CLERK NO TIFIES ALTERNATE TEAM IN ITIAL SU M MONS DATA UPLO ADED W ARD CLERK NO TIFIES FIR ST TEAM UPDATE TEAM STATUS O BG YN ASSIG N ROLES FIR ST M IN UTE STATUS ALL RESPONDED THREE M IN U TE ALL RESPONDED STANDARD ROLES W ARD CLERK SEND BROADBAND SUMMONS W O RD CLERK NO TIFIES N EXT PERSON SECOND PERSON NOT RESPONDING ! FIRST PERSO N NO T RESPONDING SCRUB/PREPARE TEAM YES NO YES NO NO YES NO YES YES NO PREPARE TEAM SEQ UENCE O F EVENTS

description

Facilitator First Screen: Call Nurse engages with PC. Please choose the appropriate action: Facilitate Cesarean Section Input Call Team Information Customize System Settings. - PowerPoint PPT Presentation

Transcript of Facilitator First Screen: Call Nurse engages with PC

Page 1: Facilitator First Screen: Call Nurse engages with PC

CS DECISIONCONTINUENORMAL

DELIVERY CARE

NOTIFYSTANDARD

PERSONNEL INITIAL SUMMONSDATA UPLOADED

WARD CLERKNOTIFIES

ALTERNATE TEAM

INITIAL SUMMONSDATA UPLOADED

WARD CLERKNOTIFIES FIRST

TEAM

UPDATE TEAMSTATUS

OBGYN ASSIGNROLES

FIRST MINUTESTATUS ALLRESPONDED

THREEMINUTE ALLRESPONDED

STANDARDROLES

WARD CLERKSEND

BROADBANDSUMMONS

WORD CLERKNOTIFIES NEXT

PERSON

SECOND PERSON NOTRESPONDING !

FIRST PERSON NOTRESPONDING

SCRUB/PREPARETEAM

YESNO

YES

NO

NO

YES

NO

YES

YESNO

PREPARE TEAMSEQUENCE OF

EVENTS

Page 2: Facilitator First Screen: Call Nurse engages with PC

Facilitator First Screen: Call Nurse engages with PC

Please choose the appropriate action:

o Facilitate Cesarean Section

o Input Call Team Information

oCustomize System Settings

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REQUIREMENT: The Facilitator shall remind Team members what actions must be performed to successfully Notify surgical team: surgeon, anesthesia, pediatrician, nurses. REQUIREMENT: The Facilitator shall allow one person to simultaneously summon the entire first call CS Team within 3 minutes of the decision to do a CS

CONFIRM FIRST CALL MEDICAL PERSONNEL

The following medical personnel will be summoned on the first call:

o OBSTETRICIAN: Name of Obstetrician 1 (Primary contact #s)

o ANESTHESIOLOGIST: Name of Anesthesiologist 1 (Primary contact #s)

o NURSE: Name of Nurse 1 (Primary contact #s)

o PEDIATRICIAN: Name of Pediatrician 1 (Primary contact #s)

CONTINUECHANGE

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REQUIREMENT: The Facilitator shall provide contact information for the medical personnel scheduled to be on call

CHOOSE FIRST CALL MEDICAL PERSONNEL

Please click in the circle next to an individuals name to select or deselect that individual:

OBSTETRICIANS ON CALL

Name of Obstetrician 1 (Primary contact #s)

o Name of Obstetrician 2 (Primary contact #s)

ANESTHESIOLOGISTS ON CALL

Name of Anesthesiologist 1 (Primary contact #s)

o Name of Anesthesiologist 2 (Primary contact #s)

NURSES ON CALL

Name of Nurse 1 (Primary contact #s)

o Name of Nurse 2 (Primary contact #s)

o Name of Nurse 3 (Primary contact #s)

PEDIATRICIANS ON CALL

Name of Pediatrician 1 (Primary contact #s)Continue

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REQUIREMENT: The Facilitator should include a set of pre-recorded messages to use when summoning the Team

REQUIREMENT: The Facilitator shall *appropriately* prompt and permit the charge nurse to enter Initial Summons Data

REQUIREMENT: The Facilitator’s pre-recorded messages shall be in simple English

CHOOSE SUMMONS MESSAGE INFORMATION

Please choose the appropriate information to include in the initial summons message:

PATIENT STATUS

o Scheduled: Arrive within 20 min

o Urgent: Arrive within 15 min

o Crash: Arrive within 10 min

PATIENT NAME {Type block}

REASON FOR CS

o Reason 1

o Reason 2

o Reason 3

o Other: {Type Block}

PATIENT LOCATION

o Location 1

o Location 2

Continue

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REQUIREMENT: The Facilitator shall remind Team members what actions must be performed to successfully

notify surgical team

CONFIRM FIRST CALL PERSONNEL AND MESSAGE

Click on the circle next to information in order to select or deselect it:

TEAM

o Name of Obstetrician

o Name of Anesthesiologist

o Name of Pediatrician

o Name of Nurse

PATIENT STATUS

o Urgent: Arrive within 15 min

PATIENT NAME

o Jane Doe

REASON FOR CS

o Fetal Intolerance

ASSEMBLY LOCATION

o OR 1 SENDCHANGE

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REQUIREMENT: The Facilitator shall, if summoned team member does not respond affirmatively within 3 minutes of summons, immediately

suspend all subsequent summons to the team member, notify the charge nurse, and summon the next corresponding team member.

*******FIRST CALL TEAM NOTIFIED*******

CONFIRM ALTERNATE MEDICAL PERSONNEL

These ALTERNATE medical personnel will be notified in the case that one or more members of the first call team does not respond:

o OBSTETRICIAN: Name of Obstetrician 2

o ANESTHESIOLOGIST: Name of Anesthesiologist 2

o NURSE: Name of Nurse 2

o PEDIATRICIAN: None

CONTINUECHANGE

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REQUIREMENT: The Facilitator shall store and provide information on alternate team members (2nd call, 3rd call) in the

event that one or more individuals on the initial contact list (1st call) is unable to respond

*******FIRST CALL TEAM NOTIFIED*******

SELECT ALTERNATE MEDICAL PERSONNEL

Please click in the circle next to an individuals name to select or deselect that individual:

OBSTETRICIANS ON CALL

Name of Obstetrician 1

o Name of Obstetrician 2

ANESTHESIOLOGISTS ON CALL

Name of Anesthesiologist 1

o Name of Anesthesiologist 2

NURSES ON CALL

Name of Nurse 1

o Name of Nurse 2

PEDIATRICIANS ON CALL

Name of Pediatrician 1

CONTINUE

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REQUIREMENT: The Facilitator shall, if a summoned team member does not respond affirmatively within 1 minute of a summons,

immediately summon the team member by another means, if available.

*******FIRST CALL TEAM NOTIFIED*******

**Unconfirmed personnel have been summoned by alternate means**

TEAM RESPONSE STATUS

• Obstetrician 1: NO RESPONSE

• Anesthesiologist 1: NO RESPONSE

• Nurse 1: NO RESPONSE

• Pediatrician 1: NO RESPONSE

TIME UNTIL ALTERNATES ARE NOTIFIED

1 min 59 sec

CS PREPARATION MENU

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REQUIREMENT: The Facilitator shall be capable of receiving responses from Team members confirming that they have received the summons

and that they are on the way to the hospital

*******FIRST CALL TEAM NOTIFIED*******

**Unconfirmed personnel have been summoned by an alternate means**

TEAM RESPONSE STATUS

• Obstetrician 1: CONFIRMED

• Anesthesiologist 1: CONFIRMED

• Nurse 1: UNAVAILABLE

*ALTERNATE NOTIFIED*

• Nurse 2: NO RESPONSE

• Pediatrician 1: NO RESPONSE

TIME UNTIL ALTERNATES ARE NOTIFIED

45 sec

CS PREPARATION MENU

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REQUIREMENT: The Facilitator shall be capable of receiving responses from Team members confirming that they have received the summons

and that they are on the way to the hospital

*******FIRST CALL TEAM NOTIFIED*******

*******ALTERNATES NOTIFIED AS NECESSARY*******

TEAM RESPONSE STATUS

• Obstetrician 1: CONFIRMED

• Anesthesiologist 1: CONFIRMED

• Nurse 1: UNAVAILABLE

*ALTERNATE NOTIFIED*

• Nurse 2: CONFIRMED

• Pediatrician 1: NO RESPONSE

*NO ALTERNATE*

CS PREPARATION MENU

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REQUIREMENT: The Facilitator shall remind team members what actions must be performed to successfully confirm surgical team

TEAM RESPONSE STATUS

• Obstetrician 1: CONFIRMED

• Anesthesiologist 1: CONFIRMED

• Nurse 2: CONFIRMED

• Pediatrician 1: NO RESPONSE

*NO ALTERNATE*

CS PREPARATION MENUASSIGN ROLES

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REQUIREMENT: The Facilitator shall remind team members what actions must be performed to successfully assign roles and brief surgical

team

ASSIGN TEAM ROLES AND RESPONSIBILITIES

No Pediatrician is available. Please reassign standard Pediatrician roles to other team members by clicking on the circle next the appropriate person:

Pediatrician Responsibility 1:

o Obstetrician 1: CONFIRMED

o Anesthesiologist 1: CONFIRMED

o Nurse 2: CONFIRMED

Pediatrician Responsibility 1:

o Obstetrician 1: CONFIRMED

o Anesthesiologist 1: CONFIRMED

o Nurse 2: CONFIRMED

CONFIRM ROLES

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System Design Concepts• Meet the Requirements • Prevent errors• Smooth flow

Team Members Receives Notification Message on PDA

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ALERT! CS is Required

Name: Jane Doe

ID: 1234567890

Classification : Urgent

Location: OR 2Reason for CS: Fetal Intolerance

Arrive within: 15 min

    Are you available?

YesNo

Members Receives Notification Message on PDA

Scroll & select or Use stylus

REQUIREMENT26: The Facilitator shall be capable of receiving responses from teammembers confirming that they have received the summons and that they are on the way to the hospital.

Initial Summons Data

2min 45sec

Countdown time to respond

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ALERT! CS is Required

Identity: Angelina Jolie

Age: 30

Urgency : Urgent

Arrive within: 15 min

Location: OR 1

                   Are you

available?YesNo

The system will add you in a

Member list.

OKCancel

If Select “Yes”REQUIREMENT81: The Facilitator shall remind Team members what actions must be

performed to successfully Confirm surgical team.

Initial Summons Data

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ALERT! CS is Required

Initial Info

Identity: Angelina Jolie

Age: 30

Urgency : Urgent

Arrive within: 15 min

Location: OR 1

                   Are you

available?YesNo

The system will summon

the next personnel.

OKCancel

If Select “No”REQUIREMENT81: The Facilitator shall remind Team members what actions must be

performed to successfully Confirm surgical team.

Initial Summons Data

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1 minutes After NotificationREQUIREMENT66 :The Facilitator shall, if a summoned Team member does not respond

affirmatively within 1 minute of a summons, immediately summon the Team member by another means, if available.

REQUIREMENT24: The Facilitator shall deliver the Initial Summons Data to the summoned Team members in both text and voice modes.

Press 1= AvailablePress 2= Unavailable

OR

CS is Required

Patient’s name is……

Age …

Press 1 if available, otherwise……

ALERT!

CS is Required

Name: Jane Doe

ID: 1234567890

Classification : Urgent

Location: OR 2

Reason for CS: Fetal Intolerance

Arrive within: 15 min

    Are you available?

YesNo

Initial Summons Data

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ALERT! CS is Required

Initial Info

Identity: Angelina Jolie

Age: 30

Urgency : Urgent

Arrive within: 15 min

Location: OR 1

    Are you available?

YesNo

3 minutes has passed.The next alternate

personnel was summoned.

OK

3 minutes After NotificationREQUIREMENT64: The Facilitator shall, if a summoned team member does not respond affirmatively within 3 minutes of summons, immediately suspend all

subsequent summons to the Team member, notify the charge nurse, and summon the next corresponding Team member.

Initial Summons Data

0min 00sec

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Program Ends

Thank you for your cooperation.

Good bye

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Confirmation Finishes & Loading Menu Screen

Please head to the hospital .

Loading Preparation Menu

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Menu

1.Initial Summons Data

2.Function Specific Data

3.Full Patient Chart

4.Assigned Roles

5.Member Status

Assemble Location : OR2

Team Preparation MenuShow all the information that the member need to know

Reminder of the assemble location REQUIREMENT82: The Facilitator shall remind Team members what actions must be

performed to successfully Assemble team.

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Preparation Menu

Basic CS data

Role specific data

Full chart

Assigned Roles

Member lists

Initial Summons Data

•Name: Jane Doe

•Age:24

•ID:1234567890

•Location:OR2

•Reason for CS:

Fetal Intolerance

Team Preparation Menu 1: Initial Summons Data

menu

In case of the member want to check the summons data again.

Indicates the which direction to scroll

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CS Data for “Nurse” • Current Medication: None

• Allergies: NKDA

• Health during pregnancy:

No major problems

• Past major illness: None

•Contraction interval: X min

•Contraction duration: X sec

Team Preparation Menu 2: Function Specific Critical Data

REQUIREMENT34: The Facilitator shall provide patient briefing data to the surgical team.

menu

REQUIREMENT33: The Facilitator shall be able to be programmed to provide customized, function-specific Critical Patient Data.

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Team Preparation Menu 3: Full Patient Medical Data

Patient Medical Data

•Name: Jane Doe•Age:24 / G:2 / P:0•EGA:37•Reason for CS: Fetal tolerance•Current Medication: None•Allergies: NKDA•Health during pregnancy: No major Problems•Past Major Illnesses:None•Membrance Rupture: Time/Color/Amount

menu

In case the member want to check the medical data other than their main interest.

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Team Preparation Menu 4: Assigned Roles.

Assigned Roles1. OB Practitioner

Name Initial Role

Dr.

Dr.

2. Surgeon

Name Initial Role

Dr.

Dr.

REQUIREMENT83:The Facilitator shall remind Team members what actions must be performed to successfully Assign roles and brief surgical team

menu

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Team Preparation Menu 5: Member’s Status

Member Status1. OB Practitioner

Name Status_

Dr. Arrived

Dr. On the way

2. Surgeon

Name Status_

Dr. Unavailable

Dr. Not responded

menu

Make the member maintain better situation awareness

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Failures To Prepare Team

Weather delay Power failure. Storms. Floods. Down trees. Traffic signals out.

Traffic delay. Accident. Injuries require

physician/technician attention.

Weather solution Alternative routes to

provide redundant pathways to hospital to avoid, possible, flooding, downed, trees, traffic signal outages, traffic delays.

• Physician / technician call immediately charge nurse to alert backup person if help at accident scene is required.

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Failures To Prepare Team

System failure Hard drive/device

failure. Program crashes. Time out area no signal

received.

System solution Backup system daily. Automatic save feature of

transactions every minute once CS initiated.

Continuous real time printout of all transactions communications and processes (teletype).

Have redundant computer system ready to take over for down system.

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Failures To Prepare Team

• System failure Program crashes

during calling.

System solution Nurse resorts to

paperback up and calls each person on the team left to notify.

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Failures To Prepare Team

• Human causes Multiple births Multiple

Physician/technician illness or unavailable.

• Human solution Multiple areas that can

be readied within 5 minutes to accommodate mother and staff for procedure.

Multiple movable patient monitoring devices.

Multiple anesthesia carts.

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Failures To Prepare Team

Human causes Multiple

Physician/technician illness or unavailable

Human solution Multiple anesthesia

packs with all of the types of anesthesia necessary for doctor.

Increase cross training of nurses and doctors to increase the resource pool in case of an extreme need case.

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Requirements Discussion

• The Facilitator shall remind Team members what action must be performed to successfully Dress/scrub surgical team

• The Facilitator shall remind Team members what action must be performed to successfully Address team Activities of Daily Living (ADL)