Facilitating FDI into Europe and Central Asia National and sub-national.
Transcript of Facilitating FDI into Europe and Central Asia National and sub-national.
Facilitating FDI into Europe and Central Asia
National and sub-national
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UK – A “UK First” approach
Objectives How this will be delivered
Promote a “UK First” approach • Working with local partners and the Devolved Administrations to present consolidated propositions which will focus on the strength of the UK as an investment location
Supporting clients to make the best decisions about investing in the UK
• Offering clients and coherent and co-ordinated “offer” of investment choices; and• Helping clients access the right people at the right time
Generate a higher volume and higher quality of successful projects into the UK
• Creating compelling propositions that show the UK’s strengths;• Harness, pool and augmenting all national capability to enable existing organisations to
become even more successful at attracting and retaining investments
Identify opportunities for existing companies to expand nationally and internationally
• Working with our local partners to identify expansion opportunities for clients and ensuring a joined up approach with Trade initiatives
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A delivery model that supports a UK First approach
Role Responsibilities
UKTI FCO posts, Key Account Management accounts, Policy and Global Operations, Training and Development, Target Setting
FDI Hub Programme Management (relationship management, strategy and performance, sector teams, account management, knowledge processing, client propositions, pipeline management, customer handling co-ordination
Sub National Sub-national networks – proposition development, account management, knowledge processing and advice and support
Local Coordination, support and capability building in all local organisations – including universities, cities, Enterprise Zones, Skills providers, etc
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And adds value at every stage
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Supported by an infrastructural that sustains performance
1. Enquiry and Pipeline
Management
2. Knowledge Processing and
Market Intelligence
3. Sectors and Propositions
4. Partnerships Management
5. Investment Advisory Services
6. Investment Development
Services
7. Service Delivery (includes Finance, Marketing, Events, Communications, HR, Training, Facilities,
Performance Reporting)
1. Enquiry and Pipeline Management – Receive, log and qualify enquiries. Ensure all enquiries are entered into the pipeline and that pipeline is kept up to date and actively managed
2. Knowledge Processing and Market Intelligence – Provide market intelligence to support client proposition content
3. Sectors and Propositions – Development of propositions for key sectors and source markets (working with UKTI HQ and Posts)
4. Partnerships Management – Management of sub-national networks, working and collaborating with local stakeholders
5. Investment Advisory – Commissions client specific propositions in response to enquiries, owns high value opportunities, following up over with overseas posts, managing and supporting inward visits
6. Investment Development – Maintaining effective relationships with current investors to keep informed of new opportunities and communicating geographical opportunities and issues to the Knowledge Processing Functions
7. Service Delivery – Events and Visits Support (liaising with posts, local delivery partners), Communications and Marketing throughout the network
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In summary
• UK Trade & Investment is the government department that assists overseas companies to bring high-quality
investment to the UK’s dynamic economy and helps UK-based companies to succeed in international markets
• The Investment Services Team work on behalf of UKTI and aims to provide a cohesive approach to the delivery
of Foreign Direct Investment in the UK by deploying and co-ordinating national and local resources
• The Investment Services Team co-ordinates and manage foreign investment propositions on behalf of the
United Kingdom with prospective foreign direct investors, working with local partners across England, the
Devolved Administrations of Scotland, Wales and Northern Ireland and the UKTI and wider FDI networks
• The team also provides direct relationship management and investor development, in association with
international, national and local stakeholders, to nominated existing investors in England as agreed with UKTI
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Example: An Enquiry Management Unit
Enquiry Management
Receive enquiries – Single point of contact for all enquiries about foreign direct investment. These can be received by telephone or email. All new opportunities should enter the Investment Services Team through the EMU or be registered through the EMU.
Qualify enquiries – Responsible for filtering and qualifying all enquiries to identify which are genuine foreign direct investment opportunities
Handle / Assign enquiries – Responsible for signposting enquiries to the relevant organisation / team / partner Log enquiries – Responsible for logging all enquiries that come into the EMU and the resulting action, i.e. where the enquiry is
passed onto or whether it is closed.
Answer telephone call
Receive email enquiry
Receive web enquiry form
Complete ‘Project’ tab in Pipeline Tool
Has enough information been
provided?
Request more information
No
Is the enquiry a legitimate FDI opportunity?
Redirect the enquirer as appropriate
No
Determine appropriate
actionYes
Pass to team member to action
Receive Enquiry Log EnquiryQualify Enquiry Assign Enquiry
Upload entry to Pipeline Tool
Yes