Facebook case study app it!

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Facebook Apps it! On GetJar

Transcript of Facebook case study app it!

Page 1: Facebook case study app it!

Facebook Apps it! On GetJar

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Background and strategy

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• Up until early 2009 Facebook’s mobile strategy had generally focused on:• Developing apps for only for smartphones (iPhone,

Blackberry)• Pre-loading these apps with handset vendors• Pre-loading access to the mobile site with carriers

• Non-smartphone users generally had to search for or browse to the Facebook mobile site in order to access the service

• This limited Facebook’s ability to reach mass market consumers not using smartphones

• In addition it meant Facebook users had to go to different “stores” to get the most appropriate app for their phone

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Confidential3

Strategy and tactics

• GetJar created a mobile site shortcut (MSS) for non-smartphone users

• The MSS is a link to the Facebook site that is uploaded and marketed on GetJar just like an app

• Once downloaded it appears as an icon that launches the browser when clicked and takes the user to the Facebook site

Make Facebook accessible

Market it

Leverage Facebook’s

existing traffic

• GetJar created a high-impact, HTML page to promote the Facebook MSS on GetJar.com

• The MSS was subsequently given promotional visibility in premium areas of GetJar.com and m.getjar.com

• GetJar piloted it’s APP IT! service with Facebook

• APP IT! is a hosted page on GetJar which auto detects the users handset and serves the most relevant app

• APP IT! leveraged Facebook’s own traffic to get downloads without having to worry about handset detection

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MSS & Marketing

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Facebook product page Facebook MSS visibility on GetJar

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How to promote using APP IT! on your mobile site

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Step 1:Consumer visits your mobile site and clicks a link to App

it! Or “Download XX here”

Step 2:They are taken to your page

hosted by GetJar

Step 3:GetJar serves them the

most appropriate app for their handset

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Results / conclusions

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• Creating a Mobile Site Shortcut was essential to provide a mass market downloadable “app” for consumers all over the world not using smartphones

• Many feature phone users didn’t differentiate between an actual “app” or the MSS and were simply happy to have faster, easier access to the Facebook mobile service

• Marketing was important to position the MSS as the ideal solution most mass market users. By positioning the MSS as an app and marketing it, consumers were made aware of it’s existence and downloaded it

• APP IT! was critical in leveraging Facebook’s own mobile site traffic. By making the link to their hosted page on GetJar visible across their mobile site, Facebook encouraged consumers to download Facebook to their phone in large numbers which made access to the site easier and increased repeat usage

• Results:– Adoption of MSS and marketing: From 80k downloads per month in May 2008 to 250k by

March 2009– Launch of APP IT!: From 350k downloads per month in July 09 to 6.7M per month by Feb

2010

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GetJar Networks Inc. 1500 Fashion Island Blvd, suite

209San Mateo, California

94404 USATel +1 650 288 3226

Fax +1 650 403 1926

Sales & [email protected] www.getjar.com

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