Fabindia 1
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Transcript of Fabindia 1
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1960 Fabindia Inc established
1976 Flagship store at GreaterKailash, FOPL established
1976
1994 Single store
1999 2011 Grew from 5 stores to141 stores
Fabindia moved from shy to
aggressive growth, all the while
ensuring profitability in spite of the
near vertical growth
Historical Perspective
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A viable, profitable retail platform for productscreated using hand-based processes
The creation of skilled, craft-based sustainable jobsin the rural sector
Fabindia a unique business entity
Twin Mandate :
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The Fabindia Business Model
Fabindia
Customers
ArtisanCommunity
Owners /Employees
- Traditional brand loyalty
- Product accessibility
- Visibility
- Range
- Contemporary
- Belief in product
- Sustaining Craft
- Artisan
empowerment
- Crisil rating of
AA -
- Inclusive
ownership :
approx. 70% ofthe staff across
levels own
company stock
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Some factoids to understand us
Employee strength - 1500 + Fabindia Employees 1100
Contracted staff 400
An Equal Opportunity employer
1.78 -1 mix (Men- Women)
76% of the management are women
Over 30% staff have been in the company over 5 years
Ratio of HR to staff 1: 125
GPW results were very surprising for us
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So how do we make it all work ?
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The Fabindia Core Values
Ownership of Company goals
Mutual Respect and Humane Approach
Fairness in our Intent
Honesty in all our actions
Result Orientation
Continuous Improvement
Leadership by Example
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Alignment of Ideology
Driving business success while ensuring sustenance ofcraft
Hiring to translate passion for our ethnic crafts andbusiness ideology into satisfying careers
Our hiring specifications for management levels testscandidates on their commitment to the above
All induction and orientation processes reinforce the
dual objectives of our business model
Demonstrated belief in organizational values is one ofthe key parameters in performance assessment for
senior roles
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Shared Ownership
Approx. 70% of our employees across levels own the
company stock
Opportunity for Wealth creation
Opportunity to partner in success
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Entrepreneurial work culture
Independent SBUs run the regions
Decentralized
Each store a profit center and each store manager
an entrepreneur with a P&L responsibility Profit sharing plans for over achievement
COCs ensures Artisan empowerment
Sustainable community development
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Performance and Development Focus
Centres of Excellence
as drivers for service improvement and focus on
continuous development
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Obligations of a COE
To customer
Consistentstandards ofservice
Excellent levelof customerinteraction
High levels ofpersonalization
Very highinitiative to getfeedback and
give follow up
To theOrganization
Conformity to allprocesses
High productivity
Excellentcustomerfeedback
Training groundfor newemployees /stores
To the StoreTeam
Highly motivatedteam
High investmentin team memberdevelopment
Stress reduction
in the workingenvironment asprocessconformationincreases
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Support provided to a COE
Classroom
On the job
Technical
Behavioral
Training inputs
Motivation through visibility
and recognition Process changes / inputsOther inputs
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Growth from Within
IJP process
Opportunities for growth from within
Setting people up for the next role
Considerate of individual needs relocations
Humane approach in application of policy decisions Generalist skills being made specialized
Functional and Behavioral competencies for every position
Biannual assessment of development needs through multi
source feedback
IDPs and PIPs for every individual up to a certain level
Strong alignment of the L&D curriculum with the competencies
Training budget available even during the recession
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High level of transparency-
All employees are treated as shareholders in decision
making
Simple HR processes and policies
Role of HR is to create disproportionate impact (1:125)
work with each employee as an individual
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Empowering Women
76% of management positions are staffed by women
Feeling secure, safe and empowered
Growth and leadership
Women Intrapreneurs
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In Summary
We value our unique business model We strive to align our business and employee ideologies
We empower our stakeholders and encourage
participative ownership of brand Fabindia
We have a strong focus on development and growthfrom within
Our core culture has not seen a dilution despite changes
in our environment
Every employee feels connected, recognizes his/her rolein the success story that is Fabindia in spite of rapid
growth.
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THE VISIONARY