Fabindia 1

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    1960 Fabindia Inc established

    1976 Flagship store at GreaterKailash, FOPL established

    1976

    1994 Single store

    1999 2011 Grew from 5 stores to141 stores

    Fabindia moved from shy to

    aggressive growth, all the while

    ensuring profitability in spite of the

    near vertical growth

    Historical Perspective

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    A viable, profitable retail platform for productscreated using hand-based processes

    The creation of skilled, craft-based sustainable jobsin the rural sector

    Fabindia a unique business entity

    Twin Mandate :

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    The Fabindia Business Model

    Fabindia

    Customers

    ArtisanCommunity

    Owners /Employees

    - Traditional brand loyalty

    - Product accessibility

    - Visibility

    - Range

    - Contemporary

    - Belief in product

    - Sustaining Craft

    - Artisan

    empowerment

    - Crisil rating of

    AA -

    - Inclusive

    ownership :

    approx. 70% ofthe staff across

    levels own

    company stock

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    Some factoids to understand us

    Employee strength - 1500 + Fabindia Employees 1100

    Contracted staff 400

    An Equal Opportunity employer

    1.78 -1 mix (Men- Women)

    76% of the management are women

    Over 30% staff have been in the company over 5 years

    Ratio of HR to staff 1: 125

    GPW results were very surprising for us

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    So how do we make it all work ?

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    The Fabindia Core Values

    Ownership of Company goals

    Mutual Respect and Humane Approach

    Fairness in our Intent

    Honesty in all our actions

    Result Orientation

    Continuous Improvement

    Leadership by Example

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    Alignment of Ideology

    Driving business success while ensuring sustenance ofcraft

    Hiring to translate passion for our ethnic crafts andbusiness ideology into satisfying careers

    Our hiring specifications for management levels testscandidates on their commitment to the above

    All induction and orientation processes reinforce the

    dual objectives of our business model

    Demonstrated belief in organizational values is one ofthe key parameters in performance assessment for

    senior roles

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    Shared Ownership

    Approx. 70% of our employees across levels own the

    company stock

    Opportunity for Wealth creation

    Opportunity to partner in success

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    Entrepreneurial work culture

    Independent SBUs run the regions

    Decentralized

    Each store a profit center and each store manager

    an entrepreneur with a P&L responsibility Profit sharing plans for over achievement

    COCs ensures Artisan empowerment

    Sustainable community development

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    Performance and Development Focus

    Centres of Excellence

    as drivers for service improvement and focus on

    continuous development

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    Obligations of a COE

    To customer

    Consistentstandards ofservice

    Excellent levelof customerinteraction

    High levels ofpersonalization

    Very highinitiative to getfeedback and

    give follow up

    To theOrganization

    Conformity to allprocesses

    High productivity

    Excellentcustomerfeedback

    Training groundfor newemployees /stores

    To the StoreTeam

    Highly motivatedteam

    High investmentin team memberdevelopment

    Stress reduction

    in the workingenvironment asprocessconformationincreases

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    Support provided to a COE

    Classroom

    On the job

    Technical

    Behavioral

    Training inputs

    Motivation through visibility

    and recognition Process changes / inputsOther inputs

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    Growth from Within

    IJP process

    Opportunities for growth from within

    Setting people up for the next role

    Considerate of individual needs relocations

    Humane approach in application of policy decisions Generalist skills being made specialized

    Functional and Behavioral competencies for every position

    Biannual assessment of development needs through multi

    source feedback

    IDPs and PIPs for every individual up to a certain level

    Strong alignment of the L&D curriculum with the competencies

    Training budget available even during the recession

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    High level of transparency-

    All employees are treated as shareholders in decision

    making

    Simple HR processes and policies

    Role of HR is to create disproportionate impact (1:125)

    work with each employee as an individual

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    Empowering Women

    76% of management positions are staffed by women

    Feeling secure, safe and empowered

    Growth and leadership

    Women Intrapreneurs

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    In Summary

    We value our unique business model We strive to align our business and employee ideologies

    We empower our stakeholders and encourage

    participative ownership of brand Fabindia

    We have a strong focus on development and growthfrom within

    Our core culture has not seen a dilution despite changes

    in our environment

    Every employee feels connected, recognizes his/her rolein the success story that is Fabindia in spite of rapid

    growth.

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    THE VISIONARY