EY Academy of Business P1 June 2014

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    Paper P1Governance, Risk andEthics

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    Paper P1Governance, Risk and Ethics

    Three-hour examination + 15 min reading time

    Number of marks

    Section A:

    Compulsory scenario based question 50

    Section B:

    Two out of three 25-marks questions 50

    Total: 100

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    Paper P1Exam

    Section A:

    - several distinct tasks

    - quite broad syllabus coverage

    - might contain elements of governance, risk, internalcontrol, andwill include some aspect of ethics

    -

    'professional marks 4-6 marks.

    Section B:

    - explore one part of the syllabus in a little more depth,while including content from other parts as well

    - At least 1 focused onGovernance

    ; at least 1 focusedonEthics;

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    P1 SYLLABUS

    A. Governance and responsibility

    B. Internal control and review

    C. Identifying and assessing risk

    D. Controlling and managing risk

    E. Professional value and ethics

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    P1 SYLLABUS Summary

    Governance & responsibility

    Governance & responsibility

    Professional values & ethics

    Professional values & ethics

    Risk management

    Risk managementInternal control &

    review

    Internal control &

    review

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    A. Governance and responsibility

    Scope of governanceAgency relationships & theories

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    Defining Corporate Governance (CG) p.3

    The system by which companies are directed and

    controlled in the interests of shareholders and other

    stakeholders

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    Ownership vs Control

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    Purposes & Objectives of CG p.6

    PURPOSES OBJECTIVES

    Monitor those, who control

    investors resources

    Improve corporate performance &

    Accountabi li ty

    LT shareholder valuePRIMARY

    SU

    PPORTING

    Balance of power in BOD Fair directors remuneration

    Monitor & manage risk

    BOD responsibility

    External auditors independence

    Other issues (ethics, CSR,

    whistleblowing)

    Control the controllers

    confidence & transparency of

    activities for investors

    Legal & ethical running of thecompany

    Build in control at the top

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    Key concepts of CG p.7

    Fairness

    Openness / transparency

    Independence

    Probity / honesty

    Responsibility

    Accountability

    Reputation

    Judgement Integrity

    Moral stance

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    CG and different types of companies p.12

    Listed companies

    Private companies

    Not-for-profit organisations

    Primaryaccountability

    Principalstakeholders

    Performancemonitoring

    Governance/board stucture

    Openness &transparency

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    Internal stakeholders p.14

    any person or group that can affect or be

    affected by the policies or activities of an

    organisation

    operational role

    role in CG

    interests in the company ('claims')

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    Internal stakeholders p.14

    Directors / BOD

    Company secretary

    Sub-board management

    Employees

    Employee representatives

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    External stakeholders p.18

    role in influencing the operation of the company

    own interests and claims in the company.

    Auditors Stock exchange

    Regulators Small investors

    Government Institutional investors

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    Agency theory p.20

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    Agency theory and CG p.20

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    Agency costs p.24

    Principals monitoring activities of agents

    incentive + remuneration for directors

    annual report data (committee activity and risk management

    analysis, review)

    cost of meetings with financial analysts and principal shareholders

    accepting higher risks

    monitoring behaviour

    Residual loss

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    Agency problem resolution measures p.24

    Meeting Principal/key investors

    Voting at AGM

    Resolutions at AGM

    Accepting takeovers

    Divestment of shares

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    Agent accountability p.26

    act in shareholders' interests provide good information

    operate within a defined legal structure

    Other accountabilit ies

    Managers to directors

    Employees to managers

    Management to creditors

    Auditors to shareholders

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    Transaction cost theory p.27

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    Transaction costs can be further impactedp.28

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    Conclusions from transaction cost theoryp.29

    Opportunistic behaviour dire consequences on

    financing and strategy

    Governance costs build up including internal controls to

    monitor management

    Managers become more risk averse seeking the safe

    ground of easily governed markets

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    Agency VS Transaction Cost Theory p.29

    Agency Transaction

    individual agent individual transaction

    directors to act in their own best

    interests

    arrange transactions in an

    opportunistic way

    shareholders ownership rights

    protection

    effective and efficient

    accomplishment of transactions

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    Stakeholder theory p.30

    Agency theory

    is

    a narrow form

    of

    stakeholder

    theory

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    A. Governance andresponsibility

    Corporate governanceapproaches

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    Session Content

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    In favour of rules-based approach p.132

    Organisations perspective:Clarity of requirements

    Standardisation for all companies

    Binding requirements

    Wider stakeholder perspective:

    Standardisation across all companies

    SanctionGreater confidence in compliance

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    Against a rules-based approach p.132

    Organisations perspective:

    Exploitation of loopholes

    Underlying belief

    Flexibility is lost

    Checklist approach

    Wider stakeholder perspective:

    Regulation overload

    Legal costs

    LimitsBox-ticking

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    SOX p.133

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    SOX advantages and disadvantages p.135

    Advantages:

    Personal liability

    Arm length Companies and auditors

    Communication to SHH

    Investor & public confidence

    Internal control

    CG Audit committee Disadvantages:

    Costs

    Flexibility

    Risk taking & competitiveness

    Impact to stop abuseLegal min standard

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    Divergent governance p136

    non-governmental organizations (NGOs)

    smaller limited companies

    US companies

    private or family companies

    global organisations.

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    Family structure(vs joint stock) p.139

    Benefits:

    Fewer agency costs

    Ethics

    Fewer short-term decisions

    Problems:

    Gene pool

    Feuds

    Separation

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    Insider-dominated structure(vs outsider-dominated) p.140

    Benefits:Fewer agency problems & costs

    Lower cost of capital

    Greater access to capital

    Less short-termism

    Greater input to decisions

    Problems:

    Lack of minority shareholder protection

    Opaque operations

    Misuse of powerMarket does not decide or govern

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    International convergence p.142

    CG Codes for

    multiple jurisdictions

    ICGN statement on

    CG principles

    OECD

    principles of CG

    CG framework Rights of SHH

    Equitable treatment of

    SHH

    Role of stakeholders

    Disclosure &

    transparency

    Responsibil ities of board

    Objective SHH return Disclosure & transparency

    Audi t

    SHH ownership, remedies,

    responsibilities, voting

    rights

    Corporate boards

    Remuneration policies

    Corporate citizenship

    CG implementation

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    A. Governance and responsibility

    Board of Directors

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    Roles and responsibilities of directors p.53

    entrepreneurial leadership of the company

    represent company view and account to the public decide on a formal schedule of matters for board decision

    mission and purpose (strategic aims)

    CEO, chairman and board members

    set values and standards

    companys management performing its job correctly

    establish appropriate internal controls

    ensure that necessary financial and human resources are in place ensure that its obligations to shareholders and other stakeholders are

    understood and met

    meet regularly to discharge its duties effectively

    assess its own performance and report it annually to shareholders

    submit themselves for re-election at regular intervals.

    for listed companies: appoint NEDs

    establish committees remuneration, nominations, audit

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    Problems for board

    Rely on management to report information

    to them

    Unfamiliar with each other

    CEO often have forceful personalit ies

    CEOs performance judged be the same

    directors, who appointed him/her

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    Diversity

    Range of visible and non-visible differences that exist between people

    Create a productive environment

    Women on the board

    Diversity of Non Executive Directors

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    Meetingsagenda balance between long- and short-term issues

    every director should have the opportunity to place items on the

    agenda

    all topics should have supportive information (risks and

    alternatives)

    meetings should be regular and attendance expected.

    chairmen should direct proceedings allowing ample time for

    discussion and input from everyone prior to decisions being

    made.

    where necessary board away-days to strategic sites, or

    supportive strategy briefing meetings should be used.

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    Board structures

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    Two-tier board

    Lower tier

    day-to-day running

    includes executives

    CEO co-ordinates activity.

    Upper tier

    appoints, supervises and advises members of the management board

    strategic oversight

    includes employee representatives, environmental groups and other

    stakeholders management representatives (these NEDs are not considered

    to be 'independent NEDs')

    chairman co-ordinates the work

    members are elected by shareholders at AGM receives information and reports from the management board.

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    Two-tier board

    PROs

    Clear separation

    Implicit shareholder involvement

    Wider stakeholder involvement

    Independence of thought, discussion &

    decision

    Direct power over management

    CONs

    o Dilution of power

    o Isolation of supervisory board

    o Agency problems between boards

    o Bureaucracy

    o Reliant upon relationship between

    chairman & CEO

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    Non-executive directors (NEDs)

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    NEDs independence

    NEDsEDs

    BOD 50% independent NEDs excluding the chair.

    1 NED senior independent director who is directly available to shareholders

    Reasons:

    detached and objective view of board decisions.

    expertise and communicate effectively.

    independent voice for shareholders on the board.

    confidence in corporate governance.

    reduce accusations of self-interest in the behaviour of executives.

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    Threats to independence

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    Cross-directorship

    Company A

    Dir X ED

    Dir Y NED

    Company B

    Dir Y ED

    Dir X NED

    may also involve some element of cross shareholdings

    EXPLICITLY FORBIDDEN

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    NEDs

    Advantages:

    Monitoring

    Expertise

    Perception

    Communication

    Discipline

    Disadvantages:

    Unity

    Quality

    Liability

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    Chairman & CEO

    ensure the board sets and

    implements direction and strategy

    effectively

    companys lead representative

    take responsibility for the

    performance of the company

    report to the chairman and/or BOD

    No individual should have unfettered power of decision

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    Chairman & CEO

    Chairman CEO

    leadership to the board

    composition and structure of the

    board (size, balance, interaction,

    harmony and effectiveness)

    agenda for meetings

    chair meetings

    board gets appropriate, accurate,timely and clear information

    effective contribution from NEDs

    meet with the NEDs

    chair the AGM

    discuss governance & strategy with

    the major shareholders

    ensure the views of shareholdersare communicated to the board

    policies to execute strategy

    full accountability to BOD for

    operations, controls and

    performance

    financial and physical resources

    effective management team

    operational, financial, planning, riskand IC systems in place

    monitor operations and financial

    results

    interface between BOD &

    employees

    assist in selection & evaluation of

    board members represent the company to major

    suppliers, customers, professional

    associations, etc.

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    For and against split ting

    Reasons for: Representation

    Accountability

    Temptation

    Reasons against:

    Unity

    Ability

    Human nature

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    Induct ion and CPD

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    Objectives of induction

    communicate vision and culture.

    communicate practical procedural duties.

    reduce the time taken for an individual to become

    productive in their duties.

    assimilate an individual as a member of the board.

    ensure retention of individuals for future periods.

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    Induction package

    Immediate provision

    Director's duties

    Company strategies

    Board operations

    A few months later

    history and brochures

    details of advisors and contacts

    details of major shareholders

    shareholder relations policy

    AGM circulars from 3 previous years

    management accounts

    risk management procedures

    Policies

    Recent press releases etc

    5 largest customers & suppliers

    code of compliance

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    Legal and regulatory framework

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    Legal rights and responsibili ties

    Objective Protect the owners of the company

    Power Limitations:

    q articles of association

    q shareholder resolution

    q provisions of law

    q board decisions

    unlimited liability cannot delegate

    Fiduciary duties v duty to act in good faith

    v duty of skill and care

    Penalties If the director is in breach:

    any contract may be void

    personally liable for damages incompensation for negligence

    may be forced to restore

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    Retirement by rotation

    at the first AGM all the directors retire

    at each subsequent AGM, 1/3 of the directors are subject

    to retirement by rotation

    directors to retire by rotation those who have been

    longest in office since their last appointment or

    reappointment

    directors should be re-elected at least every 3 years.

    all directors in FTSE 350 companies should be put

    forward for re-election every year (Provision B.7.1).

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    Directors service contract

    key dates

    duties

    remuneration details

    termination provisions

    constraints

    other ordinary employment terms.

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    Removal of director p.77

    resignation by notice / without notice

    not offering self for re-election

    death in service

    personal bankruptcy, or other reasons for disqualification

    failure of the company

    disciplinary offences

    statute

    absence for more than six consecutive months

    agreed departure

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    Disqualification

    allowing the company to trade while insolvent

    not keeping proper accounting records

    failing to prepare and file accounts

    being guilty of three or more defaults in complying with

    companies legislation regarding the filing of documents

    with Companies House during the preceding five years

    failing to send tax returns and pay tax

    taking actions that are deemed to be unfit in the

    management of a company

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    Conflict of interests

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    Insider dealing/trading p.81

    illegal purchase or sale of shares by someone, who

    possesses inside information about a companys

    performance and prospects which, if publicly available,

    might affect the share price.

    Inside information - not available to the market or generalpublic, confidential

    These types of transactions are considered fraudulent

    The director insider to put the shareholders interests

    before their own

    In such cases the insider is violating his contract with, andfiduciary duty to, the shareholders

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    Directors performance evaluation p.81

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    Performance evaluation. Guidance

    Evaluation should suit Cos needs & circumstances

    Disclose the fact of evaluation

    Chairman is responsible

    External 3rd party evaluator - objectivity

    A number of suitable questions and answers

    Improves BOD effectiveness, max strengths, tackle

    weaknesses

    Results of BOD evaluation shared with BOD

    Individual results confidential

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    Performance evaluation. Individual director

    Independence

    Preparedness in self-briefing.

    Participation in meetings. Committee membership.

    Positive impact on organisational activity.

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    Performance evaluation. Board

    performance vs objectives

    contribution to testing & development of strategy

    contribution to risk management

    composition of board and committees appropriate

    relationships inside and outside the board effectiveness

    responses to problems/crises

    matters reserved for the board the right ones?

    communication with management, employees & others

    using AGM and the annual report mechanisms

    up to date with latest developments? boards committees effectiveness

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    Performance evaluation. Chairman

    demonstrating effective leadership of the board?

    relationships & communications with shareholders well

    managed?

    relationships & communications within the board

    constructive? agenda setting processes working?

    do they enable board members to raise issues and

    concerns?

    company secretary used appropriately and to maximum

    value?

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    Performance evaluation. Chairman & NEDs well prepared and informed for meetings?

    willingness to devote time & effort? quality and value of their contributions

    contribution to strategy & risk management

    effectively testing information and assumptions?

    maintaining own views and resisting pressure following up their areas of concern?

    effective & successful relationships and communication?

    performance & behaviour mutual trust & respect?

    refreshing knowledge and skills to be up to date?

    ability to present views convincingly & diplomatically

    listen and take on board the views of others?

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    Board committees

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    Importance of committees

    reduces board workload, enables them to improve focuson other issues

    creates structures that can use inherent expertise to

    improve decisions in key areas.

    communicates to shareholders that directors take these

    issues seriously. increase in shareholder confidence.

    communicates to stakeholders the importance of

    remuneration and risk.

    satisfy requirements of the UK Corporate Governance

    Code (2010) (or other governance requirements).

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    Nomination committee

    creation of a nominations committee

    majority of NEDs, the chairman should chair

    evaluation of candidates skills, knowledge & expertise chairmans other commitments noted in the annual report

    NED terms and conditions available for inspection

    executives not members of any other FTSE 100 company

    board

    separate section of the annual report should describe thework of the committee.

    there should be a formal, rigorous and transparent procedure for the

    appointments of new directors to the board

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    Responsibili ties of nominations committee

    review regularly the structure, size, composition of the board and

    make recommendations

    balance between EDs and NEDs

    appropriate management of diversity

    appropriate balance of power domination in executive selection by

    the CEO/chairman

    evaluate the balance of skills, knowledge and experience give full consideration to succession planning for directors

    prepare a description of the role and capabilities required

    identify & nominate for the approval by the board candidates to fill

    board vacancies

    recommendations to the board re reappointment operate independently for the benefit of shareholders

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    CEO/chairman succession

    nomination committee access to senior managers togauge performance

    have some idea of a successor in case the new CEO dies

    or leaves

    monitor senior managers and cultivate possible

    successors search firm to be retained for this and other directorship

    identification

    think very carefully as to whether the company wants a

    visionary at the helm or someone who can execute

    strategy effectively.

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    A. Governance and responsibility

    Board remuneration

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    Remuneration committee

    Role Reward policy that attracts, retains and motivates

    directorsObjectives q Independent (with access to own advisors)

    q Clear R policy and shareholders support

    q Performance packages aligned with LT shareholder

    interests and are challenging

    q Clear and concise reporting

    Responsibilities v Determine & review framework, policy, spec terms for Rv Recommend & monitor level and structure of R

    v Set pension provision policy for board members

    v Set detailed R for EDs & CHM (incl pension&compens)

    v EDs and key management are fairly rewarded for

    contribution

    v Show to SHH that R is set by independent individuals

    vAgree compensation for loss of office of any EDv Disclosure of R = Directors Remuneration Report

    Regulations 2002 and the Code

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    Remuneration policy and strategy

    too small too easily earned

    Components of directors' remuneration

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    Components of directors' remunerationpackage

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    Basic salary definition

    Job itself

    Skills of individual

    Individuals performance

    Individuals contribution

    to company strategy

    Market rates

    Performance related elements of

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    Performance-related elements ofremuneration

    Performance-related element should form a significant part of the total R package

    Short-term bonus Share options

    paid at the end of the year

    Bases:

    Operating/pre-tax profits

    EPS

    Total SHH return

    EVA

    Align interests of SHH &

    managers

    Eliminating agency problem

    Approved by SHH

    Replace existing schemes

    Should not be excessive

    Payout:

    Challenging performancecriteria

    Phased

    Performance related elements of

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    Performance-related elements ofremuneration

    Pension contributions:

    Only basic salary pensionable Consider consequences and

    associated costs

    Benefits in kind:

    Non-wage compensations Expected? Increase loyalty &

    motivation?

    Guaranteed bonus (golden hellos)

    Uncommon

    Used to retain

    Loyalty bonus / retention payment

    Rotation preferred

    CG: to link bonus to performance

    Loans

    Not prohibited in many countries

    Poor justification

    Deferred payments, transaction bonus

    Stock options for future periods

    Successful conclusion of a deal

    Retirement benefits:

    Relate to performance achieved

    E.g. lifetime use of plane

    Termination:

    Awards for services rendered

    Limiting forced termination

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    Other issues

    Other

    issues

    Legal issues:

    compensation commitmentsin case of early termination

    avoid rewarding poor

    performance

    Ethical issues:

    Ethical issues & commercial success

    Directors good corporate citizens

    Reaction to corporate failures

    Public perception ofpay in Cos

    BP disclosure requirements

    policies in line with BP Business ethics management

    process, pay systems, contracts

    Competitive issues:

    too

    small

    too

    big

    Regulatory issues:

    Directors submit clear, transparent,

    understandable report to members at

    AGM with R details

    R packages rose due to:

    q additional demand on directors

    q additional responsibilitiesq potential liability

    q heightened external scrutiny

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    A. Governance andresponsibility

    Relations with shareholders

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    Session Content

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    Institutional investors

    Institutionalinvestors

    P

    ROBLEMS

    TYPES

    pension funds life assurance

    companies

    unit trust

    investment trusts

    IMPORTANCE

    increasing dominance

    contribute to governance

    Short-termism of

    fund managers

    Lack of skills of trustees

    Lack of influence of

    individual SHH

    SHH ACTIVISM

    voting rights

    engagement and dialogue

    board composition/governance

    presenting resolutions

    requesting an EGM

    Institut ional shareholder intervention

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    Institut ional shareholder interventionconditions

    Strategy

    Operational performance

    Acquisitions and disposals

    Remuneration policy

    Internal controls

    Succession planning

    Social responsibility

    Failure to comply with relevant codes

    International vs national standards and

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    International vs national standards andregulation

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    Proxy voting

    each resolution - vote for or against or to withhold their vote

    vote withheld - not a vote in law

    all valid proxy appointments received for general meetings are properly

    recorded and counted

    following information should be given at the meeting and made available on

    a website:

    number of shares in respect of which proxy appointments have been

    validly made

    number of votes for

    number of votes against

    number of shares - vote was directed to be withheld.

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    Disclosure general principles

    Disclosure: best practice corporate

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    Disclosure: best practice corporategovernance requirements

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    Mandatory versus voluntary disclosure

    Test your understanding 1

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    Annual report

    q Chairman and CEO statements regarding company position

    q Business review (formerly OFR)

    q The accounts

    q Governance

    qAOB (any other business)

    Expansion of disclosure beyond the annual

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    Expansion of disclosure beyond the annualreport

    press releases

    management forecasts

    analysts' presentations

    the AGM

    information on the corporate web site

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    Voluntary disclosure

    MOTIVATION

    Accountability Information asymmetry

    Attracts investment Compliance

    Alignment of objectives Assurance

    Stakeholders

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    A. Governance andresponsibility

    Corporate socialresponsibil ity and corporategovernance

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    Session Content

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    Corporate social responsibili ty (CSR)

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    Nature of CSR (Carrol)

    ECONOMIC

    SHH return Employees salaries

    Customers quality & price

    LEGAL

    Base line

    Accepted rule book

    ETHICAL

    Doing right, just & fair

    Reaffirm social legitimacy

    Beyond previous 2 levels

    PHILANTHROPIC

    Improve lives of others Charitable donations & recreation

    Sponsoring arts&sports

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    Social responsiveness

    Reaction

    Defence

    Accommodation

    Proaction

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    CSR strategy development

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    Stakeholders and claims

    any person or group that can affect or be affected by

    the policies or activi ties of an organisation

    Traditional model

    Shareholders

    Customers

    Suppliers

    Employees

    Stakeholder model

    Government

    Civil society

    Competitors

    Claims:

    - Direct- Indirect

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    Stakeholder classifications

    Internal & external

    Narrow & wide

    Primary & secondary

    Active & passive

    Voluntary & involuntary

    Legitimate & illegitimate

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    Stakeholder mapping: Mendelow

    Minimal effort Keep informed

    Keep satisfied Key players

    Level of interest

    Power

    High

    High

    Low

    Low

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    Assessing stakeholder importance

    Power Legitimacy Urgency

    Definitive Latent

    Organisational motivations regarding

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    g g gstakeholders

    Instrumental view: To not do so would have an impact on primary

    objectives of organisation

    Devoid of any moral obligation

    Normative view:

    Moral duty towards others

    Act in general sense of what is right

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    Impact of stakeholder on CG

    Ethical accounting

    Environmental accounting

    Social accounting

    Sustainability accounting

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    Corporate citizenship p.162

    Answerabil ity for consequences of actions beyond relationship with SHH

    Government failure

    risks beyond the control of

    single government

    electoral impact

    being part of the problem too difficult to change

    lifestyles

    sub-political activism

    Corporate power

    liberalisation and deregulation

    of markets

    privatisation of previous state

    monopolies struggle with unemployment

    pressure on low-wage

    economies

    complex cross-border legal

    agreement

    Scope: Limited view Equivalent view Extended view

    Shareholder ownership, property and

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    p p p yresponsibilities

    Ownership

    &property Right to use

    Right to regulate elses use

    Right to transfer rights

    No damage to others

    SHH rights

    sell stock

    vote in general meeting

    right to certain information

    about the company

    sue for misconduct residual rights in the case

    of liquidation

    SHH responsibilit ies

    Shareholder democracy

    Shareholder activism

    Ethical investment

    Generally

    do not own the organisation ownership to a limited degree

    Risk - liability

    Reward - value of share/div

    Large corporation

    Limits

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    E. PROFESSIONAL VALUESAND ETHICS

    Ethical theories

    S i

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    Session content

    A h t thi

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    Approaches to ethics

    Absolutism Relat ivism

    unchanging and immutable set of

    moral rights or precepts

    wide variety of ethical beliefs and

    practices

    hold true in all situations correct depend on the conditions at

    the time

    common to all societies

    DOGMATIC APPROACH

    one truth for all situations

    PRAGMATIC APPROACH

    best route in specific situation

    Deontological and teleological

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    approaches

    Kohlbergs cognitive moral development (CMD)th

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    theory

    Reasoning process behind moral judgements

    Idividual's perspective

    Level Stage

    3: Post-conventional

    3.2: Universal ethical pr inciples

    3.1: Social contract & individual rights

    2: Conventional

    2.2: Social accord and systemmaintenance

    2.1: Interpersonal accord andconformity

    1: Pre-conventional

    1.2: Instrumental purpose and

    exchange1.1: Obedience and punishment

    Gray, Owen and Adams: Seven positions onsocial responsibili t

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    social responsibili ty

    V i bl d t i i lt l t t

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    Variables determining cultural context

    Cultural dif ferences

    Ethi l t

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    Ethical stances

    Ethi l t

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    Ethical stances

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    E. PROFESSIONAL VALUESAND ETHICS

    Ethical decision making

    Session content

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    Session content

    Ethical decision making

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    Ethical decision making

    Ethical decision making

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    Ethical decision making

    American Accounting Association Model

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    American Accounting Association Model

    7 questions in the model:

    1. What are the facts of the case ?

    2. What are the ethical issues of the case ?

    3. What are the norms, principles and values related to thecase?

    4. What are the alternative courses of action ?

    5. What is the best course of action that is consistent withthe norms, principles and values identified in step 3 ?

    6. What are the consequences of each possible course of

    action ?7. What is the decision ?

    Tuckers 5 question model

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    Tuckers 5 question model

    The decision should be:

    Profitable

    Legal

    Fair

    Right

    Sustainable or environmentally sound

    Stages of ethical decision making

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    Stages of ethical decision making

    Ethical behaviour

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    Ethical behaviour

    Moral intensity factors

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    Moral intensity factors

    Moral framing

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    Moral framing

    Language in which moral issues are discussed in theworkplace

    morals are discussed openly

    use of moral words

    moral muteness

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    E. PROFESSIONAL VALUESAND ETHICS

    Social and environmentalissues

    Session content

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    Session content

    Definitions

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    Definitions

    Sustainable development is development that meets the

    needs of the present without compromising the ability offuture generations to meet their own needs

    Sustainability is an attempt to provide the best outcomes

    for the human and natural environments both now and into

    the indefinite future

    Triple Bottom Line (TBL) of John Elkington

    Economic perspective

    Social perspectiveEnvironmental perspective

    Brundtland Commission

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    Brundtland Commission

    1. Provide environmental strategies for achieving sustainable

    development to the year 2000 and beyond.

    2. Recommend ways in which concern for the environment can be

    translated into co-operation on environmental issues.

    3. Consider ways in which the environmental community can dealmore effectively with environmental concerns.

    4. Provide methods of protecting and enhancing the environment in

    the long-term.

    Effects of economic activity

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    Effects of economic activity

    Economic activity

    Social footprint

    P social capital

    P human capital

    P constructed capital

    Environmental footprint

    P resource consumption

    P harm to environment by pollution

    P qualitative, quantitative or

    replacement terms

    Measuring sustainability

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    Measuring sustainability

    Quotients approach Subjective approach

    amount of resource available comparedwith actual use of that resource. Measures intentions of organisations toachieve certain goals or objectives.

    Similar concept to TBL method ofaccounting, as it provides a quantifiablemethod of checking social andenvironmental footprints.

    Lack of quantification means thatprogress can be made towards theintention, although difficult to determinehow much progress has been made orwhether that progress is sustainable.

    For example, water usage can becompared with the amount of fresh

    water being generated. If usage >generation then the activity is notsustainable.

    For example, the MillenniumDevelopment Goals of the United

    Nations have statements such asensure environmental stability.

    Progress towards sustainability can bemeasured by comparing water usageover a period of time the activitybecoming sustainable where usage isless than production.

    Progress can be made towards this interms of reducing carbon emissions.However, the exact reduction will beunclear while reduction may have othernegative impacts (e.g. increase resourceuse in other areas).

    Measuring sustainability

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    Measuring sustainability

    Accounting for sustainability

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    Accounting for sustainability

    Full cost Triple Bottom Line

    total cost of company activities(incl environmental, economic &social costs)

    all the costs of an action,decision or manufacture of aproduct

    aim to internalise all costs(even those, incurred outside)

    expanding the traditionalcompany reporting framework

    People, Planet and Profit

    Management systems

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    Management systems

    Management systems

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    Management systems

    EMAS

    voluntary initiativeparticipants regularly produce

    public environmental statement

    accuracy and reliability

    independently checked by

    environmental verifier

    requires implementation of

    environmental managementsystem (EMS)

    Legal requirement

    Dialogue/reporting

    Improved environmental

    performance

    Employee involvement

    ISO14000

    series of standardsISO formulates the specifications

    for an EMS

    EMAS compliance is based on

    ISO 14000 recognition

    focuses on internal systems

    to gain accreditation an

    organization must meet a numberof requirements

    Social and environmental audit

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    Social & environmental auditing

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    & g

    assess the impact of

    organisation on the environment.

    involves implementation of

    appropriate environmental

    standards (ISO 14001 & EMAS)provides raw data for

    environmental accounting.

    contains three elements:

    agreed metrics (what & how)

    performance measured

    reporting

    Social auditing Environmental auditing

    Evaluating the organisationsfootprint

    Environmental accounting

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    g

    Development of an environmental accounting

    system to support the integration ofenvironmental performance measures

    Aims:

    use metrics (environmental audit) & incorporate into environmental

    reportintegrate environmental performance measures into core financial

    processes

    Benefits:

    Cost savings

    Environmental improvements

    Corporate governance

    Social and Environmental reporting

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    p g

    Except in some highly regulated situations (such as

    water), the production of a social and environmental

    report is voluntary

    The problem what should be the typical contents of

    such a report and how do we measure it.

    Frameworks do exist, such as the data gathering tools

    and the ISO14000 collection of standards, but

    essentially there is no underpinning compulsion to any

    of it.

    Social and Environmental Reporting

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    p g

    Environmental reporting

    disclosure of information on

    environment related issues and

    performance by an entity

    measures of emissions

    consumption

    annual report

    self standing report

    Social Reporting

    human rights issues

    work place, occupational health

    and safety

    training and employee issues

    fair pay for employees

    and suppliers

    fair business practicesminority and equity issues

    marketplace and consumer issues

    community involvement

    indigenous peoples

    social development

    charitable, political donations

    and sports sponsorship

    S&E Reporting Why bother?

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    p g y

    stakeholders want to know

    more aware of the potential riskthe ethical performance of a business is a factor in some

    investor's decision to invest.

    employees may use ethical performance as a criterion in

    their choice of potential employer

    some consumers will not buy goods or services fromunethical companies

    voluntary disclosure may pre-empt regulatory

    intervention

    provide an impetus for internal development and a

    higher level of Corporate Governance

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    B INTERNAL CONTROL ANDREVIEW

    Internal control systems

    Session Content

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    Development

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    p

    Cadbury Report (1992)

    COSO (1992)

    Turnbull Report (1999)

    Smith Report (2003)

    Objectives of an internal control system -APB

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    includes all the policies and procedures (internal

    records) adopted by the directors and managementof an entity to succeed in their objective of ensuring,

    as far as practicable:

    Orderly and efficient conduct, including adherence to

    internal policiesSafeguarding assets

    Prevention / detection of fraud & error

    Accuracy and completeness of records

    Timely preparation of financial information

    Objectives of an internal control system -COSO

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    a process, effected by the entitys board of directors,

    management and other personnel, designed to provide

    reasonable assurance regarding the achievement ofobjectives

    Effectiveness and efficiency of operations.

    Reliability of financial reporting.

    Compliance with applicable laws and regulations

    internal control is a process

    provides only reasonable assurance

    effectiveness and efficiency of operations (not only financial

    reporting and compliance)

    achievement of performance objectives

    Limitations

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    cannot turn a poor manager into a good onereasonable assurance

    can be by-passed by collusion and management override

    designed to cope with routine transactions and eventsresource constraints

    Sound control systems

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    Roles

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    Internal Control System

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    Controlactivities

    Monitoring ofcontrols

    Risk

    assessment

    Controlenvironment

    Information &

    Communication

    Control environment

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    Tone at the top :

    Integrity, ethical values, behavior of key executives

    Management commitment to competence

    Competence of personnel

    Management philosophyBOD participation in CG

    Organizational structure

    HR policies & practices

    Assignment of authority and responsibility

    Risk assessment

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    Consider:internal factors

    external factors

    Distinguish between:

    controllable risks

    not controllable risks

    Control activities

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    S Segregation of duties

    P Physical

    A Authorisation & approval

    M Management

    S Supervision

    O Organisation

    A Arithmetic & accounting

    P Personnel

    Group 1

    Group 2

    Group 3

    Management levels

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    Information systems

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    Information characterist ics and quality

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    A Accurate

    C Complete

    C Cost-effective

    U Understandable

    R Relevant

    A Accessible

    T Timely

    E Easy-to-use!

    Information characterist ics and quality

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    Audit and compliance

    Function and importance of internal audit

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    Internal Audi t

    Management control

    Part of control systems

    Statutory requirement /

    strongly suggested

    Roles of internal audit

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    Types of internal audit work

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    financial auditoperational audit

    project audit

    value for money / best value audit

    social and environmental audit

    management audit.

    Factors affecting need for internal audit

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    Scale, diversity and complexity of companys activitiesNumber of employees

    Cost / benefit

    Changes in organisational structuresChanges in key risks

    Problems with existing internal control systems

    Recent events

    Risks if auditors are not independent

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    Threats to independence

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    Protection of independence

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    Independence of executive

    managementDirect reporting

    Appointment /

    termination

    of mind

    in appearance

    Att ribute standards

    Independence

    Objectivity

    Professional care

    Performance standards

    Managing in ternal audi t

    Risk management

    Control

    Governance

    Internal audit work

    Communicating results

    Audit committee roles

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    Audit committee: internal control

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    Review the companys internal financial controls

    Review all the companys internal control and risk managementsystems

    Review compliance with regulations, legislation and ethical

    practices

    Review the companys fraud risk management policy

    Give approval to internal control and risk management statementsin annual report

    Receive reports from management about effectiveness of control

    systems

    Receive reports on tests carried out on controls by internal &

    external auditors

    Supervise major transactions

    Audit committee: internal audit

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    Audit committee duties: external audit

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    Recommendation on appointment, re-

    appointment and removal of auditors

    Oversee selection process

    Approve terms of engagement and

    remuneration

    Ensure independence and objectivity

    Review scope of audit

    Ensure appropriate plans at start of audit

    Carry out post-completion audit review (level oferrors, key accounting judgements, discussion)

    Reporting on internal controls toshareholders

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    shareholders entitled to know, whether the internal control

    system is sufficient to safeguard their investment

    board should conduct a review the effectiveness & report

    review cover all material controls

    review against COSO's elements

    annual report inform members of work of audit committee

    chair of the audit committee available at the AGM

    additional reporting requirements apply under SOX

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    E. PROFESSIONAL VALUES

    AND ETHICS

    Professional and corporateethics

    Session content

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    Profession vs professionalism

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    Profession

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    Professionalism

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    members are seen to be acting professionally

    a state of mind (profession provides the rules)

    professional behaviour = obligation on members to

    comply with laws & regulations and avoid any action

    that may bring discredit to the profession

    professional behaviour = complying with the ethical

    standards laid down by the professional body.

    Public interest

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    The accountancy professions public:

    clients

    credit providers

    governments

    employees

    employers

    investors

    Public Interest that which supports

    the good of society as a whole

    Public interest versus human rights

    Public interest and companies Public interest and legal cases

    ? Disclosure ?

    Accountants role and influence

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    Limits on influence of accounting onorganisations.

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    Limits

    Extent of organisational reporting

    Conflicts of interest in selling services

    Long-term relationship with clients

    Overall size of accountancy firms Focus on growth and profit

    Influence in society

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    Influence in society

    act in the public interest

    may not be trusted fully due to past failings

    barriers avoid change & maintain status quo

    have knowledge to involve in new initiatives

    Influence on power and wealth distribution

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    Corporate ethics

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    Professional practice and codes of ethics

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    Principles

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    Confl icts of interest and ethical threats

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    Safeguards

    Safeguards created by Safeguards in work Safeguards

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    Safeguards created by

    the profession

    Education requirements

    for entering into

    profession

    Continuing professional

    development (CPD)

    Corporate governance

    requirements

    Professional standards

    (e.g. the IFAC Code of

    Ethics and the IAASBsISAs)

    g

    environment

    strong internal

    controls

    consultation with

    another professional

    accountant in areas

    of uncertainty

    each employer

    should have a visible

    ethical

    leadership

    g

    created by

    Individual

    complying with

    CPD requirements

    keeping up to

    date with

    professionalstandards

    maintaining

    contact with the

    ACCA

    Ethical threats and safeguards

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    Approaches to conflict resolution

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    Ethical conflict resolution

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    Gather facts Establish ethical issues

    Refer to fundamental principles

    Flow internal procedures

    Investigate alternative courses of action

    Consult within firm

    Obtain advice from institute

    Withdraw from role

    What is Corruption?

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    Corruption is.............bribery and any other behaviour in relation to

    persons entrusted with responsibilities in the public or private sectorwhich violates their duties and is aimed at obtaining undue

    advantages of any kind for themselves or for others.

    The main forms of corruption are:Bribery /facilitation payments/excessive hospitality

    Embezzlement

    Fraud and

    Extortion.

    Why is corruption wrong?

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    The ethical argument-

    Corruption is inherently wrong:

    The reality that laws making corrupt practices criminal may not always

    be enforced is no justification for accepting corrupt practices.

    To fight corruption in all its forms is simply the right thing to do.

    The business arguments-

    Legal Risks

    Reputational Risk

    Financial Cost

    Pressure to repeat offend

    Blackmail

    Impact on staff

    Impact on development

    Relevant Legislation

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    q The US Foreign and Corrupt Practices Act (1977)

    q The UN Convention against Corruption (2003)

    q The UK Bribery Act (2010)

    Assessing risk exposure

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    The particular country you want to do business in,

    The sector which you are dealing in,

    The value and duration of your project,

    The kind of business you want to do and

    The people you engage to do your business.

    Evaluating anti-bribery and corruption(AB&C) procedures

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    Proportionality

    Top-level commitment

    Risk assessment

    Communication

    Due Diligence

    Monitoring and review

    Barriers to AB&C policies implementation

    Competitive advantage

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    Competitive advantage

    Managerial apathy

    Off-the-shelf solutions

    Corporate structures

    "Shadow" hierarchies

    Excessive pressure to hit targets

    Cultures of secrecy

    Heterogeneous cultures

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    Risk and the riskmanagement process

    Necessity of r isk and risk management

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    ALARP

    Risk management process

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    Enterprise Risk Management (ERM)

    process effected by an entitys board of directors , management and

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    p y y , g

    other personnel, applied in strategy setting and across the

    enterprise, designed to identify potential events that may affect theentity, and manage risk to be wi thin its risk appetite, to provide

    reasonable assurance regarding the achievement of entity

    objectives.

    Principles:

    consideration of risk management in the context of business strategy

    risk management is everyones responsibility, with the tone set from the top

    the creation of a risk aware culture

    a comprehensive and holistic approach to risk management

    consideration of a broad range of risks (strategic, financial, operational and

    compliance) a focused risk management strategy, led by the board

    COSO ERM framework matrix

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    Information

    Benefits of effective ERM include:

    enhanced decision-making

    improvement in investor

    confidence

    focus on the most significantrisks

    a common language of risk

    management

    reduced cost of finance

    Strategic and operational r isk

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    Risks facing a business (ACCAs)

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    RisksRisks

    MarketMarket CreditCredit LiquidityLiquidityHealth &

    Safety /

    Environmental

    Health &

    Safety /

    Environmental

    TechnologicalTechnological

    LegalLegal DerivativesDerivativesReputationReputationBusiness

    probity

    Business

    probity

    Sector-specif ic risks

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    Related risk factors

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    Impact on stakeholders

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    Analysing risks

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    Risk mapping

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    Dynamic nature of risk assessment

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    Risk perception

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    Controlling risk

    Role of the board

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    Risk appetite

    Risk appetite

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    Risk appetite

    Risk attitude

    Risk averse

    Risk seeking

    Risk capacity

    Risk appetite factors

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    Nature of product

    Need to increase sales

    Background of board

    Market change

    Reputation

    Risk atti tudes

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    Risk committee aims

    Update risk

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    Riskcommittee

    Update riskprofile &

    appetite

    Riskawareness

    Policies forrisk

    management

    Process tomonitor &report risk

    EDs & NEDs

    Risk committee tasks

    Assess risk management procedures

    Emphasise & demonstrate benefits of risk-based

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    Emphasise & demonstrate benefits of risk-based

    approach to ICConsider risk audit reports on key business areas

    assess exposure

    Assess risks of any new ventures & other strategic

    initiatives

    Review credit risk, interest rate risk, liquidity risk andoperational risk exposures with regard to full board risk

    appetite

    Public disclosure in accordance with statutory

    requirement & standards?

    Make recommendations to the full board on allsignificant matters relating to risk strategy and policies.

    The risk manager

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    Risk awareness

    High level monitoring

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    High level monitoring

    Risks affecting organisation as a whole Lack behind competitors / existence?Strategic

    Monitoring at divisional level

    DivS: lack continuity of supply / availability ofdistribution channels

    FuncS: lack continuity of process completion Resignation risk motivation monitoring

    Tactical

    Monitoring risk in day-to-day operations

    Lack unlikely a specific threat initially

    Continued errors or risk add reputation risk overtime

    Operational

    Embedding risk

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    Embeddingrisk

    In systems In culture

    Embedding risk in systems

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    Embedding r isk in culture

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    Risk management strategies - TARA

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    Risk mapping and r isk managementstrategies

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    Risk avoidance and retention

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    Diversifying / spreading risk

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    Types of diversification

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    Ansoffs product/market matrix

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    Risk auditing

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    Internal vs external audit

    Internal audit

    External audit

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    Management responsibility internal function

    Familiarity with culture, systems,procedures & policies

    Flexibility of internal teams

    Work more relevant for intended

    use

    Comply with IFACs (andACCAs) code of ethics

    Higher degree of confidence forinvestors and regulators

    Fresh pair of eyes to the task

    Best practice and current

    developments can be introduced

    Stages of a risk audit

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    External reporting

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