Extend Salesforce with the AppExchange – Salesforce Essentials Tel Aviv 2015

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Extend Salesforce with the AppExchange Run Your Business with Israeli Apps Bar Israeli Senior ISV Partner Lead Israel & Emerging Markets [email protected]

Transcript of Extend Salesforce with the AppExchange – Salesforce Essentials Tel Aviv 2015

Extend Salesforce with the AppExchange

Run Your Business with Israeli Apps

Bar Israeli

Senior ISV Partner Lead – Israel & Emerging Markets

[email protected]

Statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties

materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results

expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed

forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items

and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning

new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new

functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our

operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any

litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our

relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our

service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger

enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in

our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter.

These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section

of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently

available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based

upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-

looking statements.

Forward-Looking Statements

IoT

DataScience

Social

Mobile

Cloud

LAN/WAN

Client

Server

SNA

Mainframe

Terminal

The Connected CustomerEverything and everyone

is connected

MillionsThousands Billionsconnected things of customer interactions

Trillions

Get Ready for a New Kind of Customer Success

Business Apps Have Transformed the Way we Work

MobileReach employees

and customers from

anywhere

Real-timeMove business

forward faster

Connected Link everyone

and everything

IntegratedConnect data and

drive analytics

ScalableAccelerate growth

with scalable

solutions

What if you could buy business apps as easily as

buying apps on the Apple App Store?

AppExchange - The #1 Business App MarketplaceAn ecosystem of proven business apps

Customized for Salesforce

Trusted and Secure

Reviewed by Peers

Over 2,800 apps 3 million installs

Apps for Every Department

Sales

Finance

IT/

Admin

Marketing

Service

HR

Apps

Extend Sales Cloud with Must have Sales Apps5 Steps to Smarter Sales

E-Signature

Configure,

Price, Quote

Sales

Intelligence

Productivity

Document

Generation

PowerDialerLevelEleven Milestones PMFREE

Dealmaker Smart Sales

Playbook

LinkedIn Sales

Navigator

DiscoverOrg Redhot News

FREE

Apttus ProsCallidusCloud KBMaxCloud CPQ

FREE

CongaSpringCM LOOP Document Services

DocuSignEchoSigne-SignLiveSertifi

Apps

© Docomotion 2014

ל"מנכ–אורן לשם

?מי אנחנו

Document Automationהחברה המובילה בתחום ה

מוצר פרי פיתוח עצמי, ממוקמת בנתניה, חברה וותיקה בתחום

SalesForceרשמי של OEMשותף

AppExchangeאפליקציה רשמית ב

STKI

אתגרי הארגון

אותו ולהעציםהלקוחותעםהקשרעללשמור

ללקוחות קיימיםUpsell & Cross Sale-לאתר ערוצים אפקטיביים ל

הלקוחותבעינייככזהולהיתפשחדשנילהיות

תפעולייםמסמכיםשלההפקהבעלויותלחסוך

Digital Transformationו Business Transformationלבצע

איתור דרך יעילה להניע את הלקוח לפעולה ולהציע לו –את הצעת הערך המתאימה ביותר בזמן הנכון ביותר

Real Time Marketing

אתגרי השיווק

לקוח הוא הדרך היעילה -מפולח ומותאם, שיווק ממוקדביותר לשפר רווחיות מלקוחות קיימים

אתגרי השיווק

פלטפורמה חדשנית באמצעותה ניתן להפוך את המסמכים העסקיים לערוץ אינטראקטיבי עם הלקוח

תפישת הפתרון

Interactive, personalized, promotion-embedded

transactional document

Interactive Fields

Templates

Promotion

Customer Profile

Sale Force"אבל יש לי "

פלטפורמה המתאימה ביותר כמענה לאתגרים אלה ה

?האם קיים פתרון להפקת מסמכים

?האם קיים פתרון קל ואינטואיטיבי לשימוש הגורמים העסקיים

משולבים ? פרסונליים ? האם קיים פתרון להפקת מסמכים אינטראקטייבים ?בהצעות ערך

!זו חוזקה של הפלטפורמה . לצורך כך יש שותפים

"(אינטגרציה"מעדיף לא להשתמש במילה )עוצמת הקשר

Sale Force"אבל יש לי "

DOCOMOTION-הצעת מחיר

DOCOMOTION-ריבוי אובייקטים ומקורות

שדות אינטראקטיביים

תקשורת דו כיוונית מדידה

DATA

DATA

DOCUMENTS

ארגון

לקוח

Dashboard

Analytics

SALES

FEEDBACK

שותפים עסקיים

יתרונות

:מינוף הערוץ התפעולי לצרכים עסקיים

העברת מסרים פרסונאליים

הנעת הלקוח לפעולה

מנוע חוקה חכם לשילוב הצעות ערך ללקוח באופן דינאמי

כיוונית כחלק מהתהליך העסקי-יכולות אינטראקטיביות ותקשורת דו

תמיכה בפורמטים מתקדמים לעולם המובייל

Upsell & Cross Saleהנעה לפעולה ויכולות

חדשנות בעולמות השירות והתפעול המסורתי

יכולות ניטור ואנליזה של המידע החוזר מהלקוח

ITיתרונות ל

SalesForceרשמי של OEMשותף

עריכה ותחזוקה קלה של התבניות על ידי הגורמים העסקיים

אחרות בארגוןCOREאינטגרציה קלה ביותר גם למערכות

ROI וTCOמוכחים

Docomotionלקוחות

www.docomotioninc.com תודה

מוזמנים לביתן החברה להדגמה

Extend Sales Cloud with Must have Sales Apps5 Steps to Smarter Sales

E-Signature

Configure,

Price, Quote

Sales

Intelligence

Productivity

Document

Generation

PowerDialerLevelEleven Milestones PMFREE

Dealmaker Smart Sales

Playbook

LinkedIn Sales

Navigator

DiscoverOrg Redhot News

FREE

Apttus ProsCallidusCloud KBMaxCloud CPQ

FREE

CongaSpringCM LOOP Document Services

DocuSignEchoSigne-SignLiveSertifi

Apps

Docomotion

by

The Ultimate Companion

FOR MANAGING THE CUSTOMER JOURNEY

GreatVisit by Qnomy®

Cloud-based end-to-end Customer Journey Management solution:

• SMB and Enterprise Scheduling

• Customer Check-In

• Queue Management

• Multi-Channel Support

About Qnomy

• Established, 2001

• 2000+ Customers

• Flagship Software Suite, Q-Flow®: BPM Scheduling, CFM

• 6 Offices worldwide: NY, Miami, Irvine, Toronto, London, Tel Aviv

• Key Partners: NCR, Amdocs

About Qnomy: Customers

HealthcareRetail & MoreGovernmentTelcoFinancial

US MoD

Kings County

Nottingham Hspt.

Einstein Hspt.

Center for Ortho.

Davis Memorial

NE Carolinas

Craigburn Clinics

MBF Healthcare

Queens Medical

IKEA

Boeing

PGW

B&H Photo

Mexicana

Aero Mexico

TACA Airlines

Metlife

EZ Pass

Auto Trader

New York City

US DHS

City of Houston

Tax Offices MX

Social Sec. MX

US State Dep.

Medicare Au

City of Sydney

NT Gov. Au

US DOH

Telefonica

AT&T

Vodafone

Time Warner

Comcast

CableVision

Claro

Tigo

Orange

SETAR

RBS

Citizen’s Bank

ATB Financial

ScotiaBank

BBVA

Unity Bank

CityBank ES

Alpha Bank

FNB

NAB

Q-nomy group Complete Healthcare Eco-System Optimized

Appointment Scheduling

Queue Management

CustomerJourney

Q-nomy group Complete Healthcare Eco-System Optimized

Mobile Appointment Scheduling Customer Experience Branch Tools Retail Management tools for

Greeters and Lobby Managers

Case 1:

Q-nomy group Complete Healthcare Eco-System Optimized

Case 2:

Cross-Channel

Scheduling

Self-Serve/Greeter

Check-in

Serve by Order

of Appointments

Q-nomy group Complete Healthcare Eco-System Optimized

Q-nomy group Complete Healthcare Eco-System Optimized

Q-nomy group Complete Healthcare Eco-System Optimized

Thank you

Extend Service Cloud with Must have Service Apps4 Keys to Great Service

Telephony/

CTI

Agent

Productivity

Surveys &

Intelligence

Field

Service

NewVoiceMediaRing CentralCloudCall

FREE

LiveOps VoiceAdvantage

Survey Monkey GetFeedback Gainsight Timba Surveys

FREE

Email to Case Premium

inContact FieloServiceMaxMapAnythingTime Tracking Shift Expert

Apps

FREE

Presentation of nanoRep

Let’s choose the The Winner of our AppExchangeThe #1 Business App Marketplace

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