Express Scripts Resources
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Contact Center • Pharmacy assistance, new claims, eligibility updates, medication approvals, etc. • Call 24/7 at 1-800-676-5774 or email [email protected] Client Support Center (CSC) • Escalated pharmacy and eligibility requests • Call Monday – Friday 5:30 am-5:30 pm (MST) at 1-877-292-1226 or e-mail [email protected] Mail Conversion Center (MCC) • Assistance with converting injured workers’ scripts to Home Delivery • Call Monday – Friday 7:30 am-5:00 pm (CST) at 1-866-533-6227 or e-mail [email protected] Account Management Support • Assist with program changes and escalations beyond above teams • [email protected] or 800-332-5455 ext. 232203 • [email protected] or 800-332-5455 ext. 433175 Express Scripts Resources
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Contact Center
• Pharmacy assistance, new claims, eligibility updates, medication approvals, etc.• Call 24/7 at 1-800-676-5774 or email [email protected]
Client Support Center (CSC)
• Escalated pharmacy and eligibility requests• Call Monday – Friday 5:30 am-5:30 pm (MST) at 1-877-292-1226 or e-mail
Mail Conversion Center (MCC)
• Assistance with converting injured workers’ scripts to Home Delivery• Call Monday – Friday 7:30 am-5:00 pm (CST) at 1-866-533-6227 or e-mail
Account Management Support
• Assist with program changes and escalations beyond above teams• [email protected] or 800-332-5455 ext. 232203 • [email protected] or 800-332-5455 ext. 433175
Express Scripts Resources
