EXPLORE THE FUTURE FINANCIAL WORKPLACE...design thinking, through the methodology’s exploratory...

1 / Financial Workplace Register here: unwired.eu.com/financial/2019

EXPLORE THEFUTURE FINANCIAL WORKPLACE

www.unwired.eu.com/financial/2019

L @unwired #WORKTECH

EVENT SPONSORS

CONFERENCE & RBS WORKPLACE TOUR

MONDAY 21ST OCTOBER

9:00 - 14:30

RBS, 250 BISHOPSGATE, LONDON, UK

http://www.unwired.eu.com/financial/2019/



A Warm Welcome To Financial Workplace 19

Financial Workplace19 is an industry specific event exploring the

latest trends on the future of work and workplace in the financial

services sector - part of the leading WORKTECH event series.

Financial Workplace19 is a fast-growing forum for those interested

in discussing the latest trends and challenges for the financial

workplace, including real estate, technology and innovation. Never

before has the workplace, and the way we work been so high on the

agenda for the financial services organisations, looking to improve

productivity, attract and retain talent, and increase business return.

You are invited to join 70+ senior professionals from real estate,

facilities, HR, technology, executive management, architecture, design

and professional advisors in the financial services sector, to listen to

global thought leaders and share best practise and expertise on the

future financial workplace.

The conference will be a half day event, run in one stream, allowing

delegates to attend every speaker presentation. There will be

networking breaks throughout the conference, creating time for

attendees to meet with partners and the other participants who are

experiencing similar industry challenges and changes regarding the

financial workplace.

Alongside the conference, we will be running tours of RBS’s new

workplace at the end of the conference. There is limited availability

and places will be offered on a first come, first serve basis. Delegates

will have the opportunity to pre-register for these tours in advance.

We will also have a curated innovation exhibition happening in the

breakout areas for attendees to meet with our education partners,

complementing learning throughout the day.

We hope you will be able to join us, and we are looking forward to

welcoming you to the event on the 21st October.

Warmest regards,

Nicole

Conference Producer, UNWIRED Ventures

Nicole Barretto



Contents

Conference Agenda

Speakers 4

Our Venue 9

Sessions 6

Who Attends 10 Key Information 11

7



SPEAKERS

Speakers IncludeJohn Avery LOM Andy Butterworth BDOPeter Hewitt-Penfold Financial Conduct AuthorityDan Makoski Lloyds Banking GroupMichelle Marwood BlackstoneJeremy Myerson WORKTECH AcademyPhilip Ross UnGroupMartin Smith LogitechTim Streather Spica Technologies LtdTim Yendell RBS

MEET THE SPEAKERS

Financial Workplace 19 will attract some of the biggest and brightest names to debate, discuss, and divulge the latest thinking on the future of work and the workplace for financial services.

The day will feature leading international thinkers from industry

and academia. Our speakers represent some of the world’s biggest

brands and best universities and research departments, alongside

radical visionaries from new innovative organisations.

Through inter-disciplinary speakers and learning experience,

we focus on bringing cutting edge ideas and inspiration to the

financial services workplace community to enhance creativity and

move thinking forward. We aim to curate a unique programme,

bringing together experts in the fields of people, place and

technology from financial services plus relevant adjacencies to

reflect on the future of financial services workplace.

Alongside the conference series, the WORKTECH Academy

knowledge hub, explores the future of work through 6 key themes:

people, place, technology, design, culture and innovation. Creating

leading commentary, research, and publications, that places

scientific research at the heart of key business problems.

www.worktechacademy.com

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SESSIONS

KEY THEMES

Workplace Experience

Culture & Collaboration

HQ’s of the Future for Financial Services

MEET THE SPEAKERS

The future of work and the workplace is on everyone’s agenda including financial sevices organisations. This event brings thought leaders together to share cutting edge ideas on the future financial workplace, from both a people, place, and technology perspective. It will allow an understanding of the key drivers of change and enablers of innovation in the financial services sector, that will help shape how, where and when work takes place.

Key themes we will be discussing at this event include:

SMART WORKPLACE EXPERIENCE | Workplace experience moves

up the global business agenda even in Financial Services sector,

as part of a strategy to attract and retain the best talent, how can

Financial Services organisations improve the digital and overall

experience for people at work.

CULTURE & COLLABORATION | The convergence of technology

and financial services could result in financial services companies

increasingly adopting new workplace cultures. How can you build

culture and support organic collaboration to drive engagement and

productivity?

FINANCIAL SERVICES HQ’S OF THE FUTURE | Financial services

organisations are facing specific challenges when it comes to

future-proofing their workplaces. Explore some pioneering examples

of HQ’s of the future.

SESSION HIGHLIGHTS

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SESSIONS

Conference

Floworking In The City – Workplace Transformation and Culture Change at 250 Bishopsgate and BeyondJohn Avery, Director, LOM / Tim Yendell, Head of Workplace, RBS

Learn about the transformation of 250 Bishopsgate and the creation of the Living Rooms co-working hub, looking at how design and change management is helping to facilitate a new ‘floworking’ culture in the context of NatWest’s property strategy.

Conference

Case Study: Financial Conduct Authority New HQPeter Hewitt-Penfold, Property and Estates, Financial Conduct Authority

The UK’s financial regulator has relocated to a new office building at International Quarter at Queen Elizabeth Olympic Park. 3,000 FCA staff have moved to the site from the FCA’s previous headquarters at Canary Wharf, where it has been since the late 1990s. The new modern offices will bring all FCA’s London staff under one roof for the first time and offer a mix of excellent facilities, value for money, sustainability and the right infrastructure to meet the FCA’s future needs.

Conference

Application of Design Thinking in Financial Services Dan Makoski, Chief Design Officer, Lloyds Banking Group Other Speakers To Be Confirmed

Design thinking, a collaborative, human-focused approach to problem-solving, is no longer just for the creative industries. It has become an important management trend across many industries, including financial services. This discussion will examine the value of design thinking in financial services with some early industry adopters.



8.30 Registration

9.00 Chair’s Welcome: Jeremy Myerson, Director, WORKTECH Academy and Research Professor, RCA

Culture & Collaboration

9.15 Floworking in the City – Workplace Transformation & Culture Change at 250 Bishopsgate and Beyond

John Avery Director, LOM / Tim Yendell Head of Workplace, RBS

John and Tim discuss the transformation of 250 Bishopsgate and the creation of the Living Rooms co-working hub, looking at how design and change management is helping to facilitate a new ‘floworking’ culture in the context of NatWest’s property strategy.

9.45 Flex Futures: BDO Case Study

Andy ButterworthNational Head of Tax & COO, BDO

BDO are a leading international assurance, tax and financial advisory company who are leading the way with their flexible working strategy, which gives employees the flexibility they need to maintain healthy personal lives, while also delivering on the promises they make to clients. BDO understands that success and adaptability depends not only on recruiting and developing the most talented professionals, but on creating an environment where they can thrive personally and professionally. In this talk, Andy will share insights into the Freespace technology implemented to analyse the working environment and how it enabled BDO to confidently transition to a productive, flexible workplace for employees, whilst reducing real estate costs. Andy will highlight the learnings and outcomes of introducing this flex-working scheme at BDO, who have won several international workplace awards for initiatives to make the company a better place to work.

10.15 Expert Discussion: Application of Design Thinking in Financial Services

Jeremy Myerson Director, WORKTECH Academy and Research Professor, Royal College of Art / Dan Makoski Chief Design Officer, Lloyds Banking Group

Design thinking, a collaborative, human-focused approach to problem-solving, is no longer just for the creative industries. It has become an important management trend across many industries, including financial services. Leaders are recognizing that important challenges, such as engaging with millennial customers, can be best addressed by using design thinking, through the methodology’s exploratory approach, human focus, and bias towards action. This talk will examine the value of design thinking in financial services with some early industry adopters.

10.45 Networking Break

Smart Workplace Experience

11.15 Video Collaboration in the Evolving Financial Workspace

Martin SmithSenior Account Manager Video Collaboration, UK, Logitech

Logitech designs, manufactures and markets personal interface products but also video conferencing and collaboration solutions that enable people to effectively work, play, and communicate in the digital world. Simplification is critical to managing meeting space infrastructure and increase employee adoption. Meeting rooms of all sizes need to have technology capable of bringing in remote participants. Voice is certainly necessary, but video, content sharing and other collaboration tools are now a must-have. Learn more in this interactive session about how to equip your institution with modern tools to amplify employee retention and productivity.

11.45 Banking and Financial Services Workplace is Now a User Experience Business

Tim StreatherCEO, Spica Technologies Ltd

Employee workplace experiences, not physical assets, are disrupting real estate and driving value and financial workplaces are needing to create a high performing agile culture, in a rigid complex workplace. This session will explore how organisations can make your physical assets smarter via frictionless communication with users and provide optimal environmental conditions. Improve your workplace culture by understanding the behavioural data and empowering employees to effortlessly interact with their environment in a flexible agile breeding-ground for innovation.

12.15 Networking Break & Light Lunch

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Financial Services HQ’s of the Future

12.45 Expert Discussion: The New Financial Workplace

Philip Ross CEO, UnGroup / Michelle Marwood Senior Vice President, Corporate Services, EMEA, Blackstone

In the financial sector, lean operations and efficient space use are priorities across the portfolio, from trading floors to branch offices. But it’s the needs of the people who inhabit the space—employees, customers and partners—that matter the most. The workplace must work for them. As the nature of work continues to change in the financial industry, the workplace is adjusting with it. In this session, experts will discuss the forces reshaping the financial services industry and the drivers for change for the corporate workplace.

13.15 Creating a Diverse and Inclusive Workplace: FCA Case Study

Peter Hewitt-PenfoldProperty and Estates, Financial Conduct Authority

The FCA have moved over 3000 staff into their new inclusive Head Quarters located at International Quarter, Queen Elizabeth Olympic Park. The building was designed by world-acclaimed architects, Rogers Stirk Harbour + Partners to emulate the very latest thinking behind progressive ways of working. With the health and wellbeing of its occupants at the very forefront, it boasts stunning views of the City of London, as well as innovative design features. This session will look at the FCA’s journey that puts workplace design at the very heart of the welfare and wellbeing of employees.

13.45 Chair’s Closing Remarks

14.00 RBS Workplace Tour: Limited availability

14.30 Conference close

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OUR VENUE

VENUE

ConferenceRBS Building, 250 Bishopsgate

We are delighted to be partnering with RBS

to host Financial Workplace 19 at their 250

Bishopsgate offices. Upon arrival, please make

your way to the NatWest Conference Centre

located at the Bishopsgate entrance of the

building. When you enter the building, you will be

greeted by a member of the team who will direct

you to the event registration desk where you will

need to collect your name badge for the event,

photo ID will be required.

RBS has evolved its own brand of co-work with

the launch of the 3rd floor at 250 Bishopsgate in

the City of London. A dynamic space has been

created where 800 people share 400 ‘seats’ that

provision ’desk’ style work along with a range

of additional, alternative and casual spaces.

The design is eclectic, with a cool aesthetic

that provides demarcated ‘rooms’ and zones

complete with screens to separate the space

dressed with books, plants and artefacts.

GETTING HEREAddress

RBS Building, 250 Bishopsgate,

Spitalfields, London EC2M 4AA

Public Transport

You can get to 250 Bishopsgate via bus or train. Below

are the stations and lines that stop nearby.

By Train

The closest station to the venue is Liverpool Street

which can be accessed by the London Overground &

TFL Rail, Central line and Circle, Hammersmith & City &

Metropolitan line.

By Bus

The closest bus stop to the venue is Primrose Street

which can be accessed by the following busses 8, 26, 35,

42, 47, 48, 78, 135, 149, 205, 344, 388, N8, N26 and N242

Please visit the website for information on driving and

parking directions.

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The conference stimulates interest and curiosity for the development of our multidisciplinary knowledgeEMEA, REGION BUILDING OPERATIONS, CITIBANK

Forward thinking & innovative sharingGLOBAL CHANGE MANAGEMENT

STRATEGIST, MICROSOFT

WHO ATTENDS

BOOK NOW:

CORPORATE END USER RATE

To qualify for this discounted rate, you must currently work for a financial

institution or within a financial role. Please email [email protected].

STANDARD REGISTRATION RATE

Super Early Bird: £299 save £100 on the standard rate until 15th August

Early Bird: £349 save £50 on the standard rate 21st September

Full Rate: £399

For booking please visit www.unwired.eu.com/financial/2019/

30% Workplace

17% Real Estate

16% Design

10% Press

10% Marketing

9% HR

8% Technology



Key informationWhen: Monday 21st October

Where: RBS, 250 Bishopsgate, London, UK

How to Book:Visit: www.unwired.eu.com/financial/2019/

Email: [email protected]

Offer a Special Rate to Your Network!

Become a marketing partner for this event and qualify

for a special rate for your colleagues, complimentary

passes for yourself, logo exposure for your organization,

and more!

If you are part of a group that would like to attend and

are looking for a joint group rate please get in touch to

arrange a bespoke ticket price.

We also offer a paired ticket discount; if you book one

ticket you can book another for a friend with a 20%

discount.

Become a WORKTECH Ambassador

We’re looking for people that love the future of work and

the workplace and social media. People who are willing

to become part of our team and help spread the word to

the masses. There will be a free event ticket available to

successful applicants.

For more information on the above initiatives, please

contact [email protected]

L @unwired #WORKTECH

7 St. John’s Mews, 13 St. John’s Road, Hampton Wick,

Kingston upon Thames, KT1 4AN, UK

Tel: 020 89 77 89 20

[email protected]

www.unwired.eu.com


http://www.unwired.eu.com/WORKTECH19/toronto/

EXPLORE THE FUTURE FINANCIAL WORKPLACE...design thinking, through the methodology’s exploratory...

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