Experlogix success-story-tritech-software
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Public Safety Software Developer Improves Forecasting, Quote Speed and Accuracy TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS industries through its integrated, multi-agency suite of public safety applications. The company has worldwide presence with more than 150 installations in the United States, Canada, Australia, New Zealand and the United Kingdom. Challenge For years, TriTech’s sales reps used an in-house developed configurator to price their software, hardware, services and maintenance. Staff attrition and other factors rendered their configurator difficult to maintain. Plus, it could not interface with their Microsoft Dynamics CRM™ system, causing costly data entry errors. “We needed a cost effective, easy-to-use commercial product that would integrate with Microsoft CRM,” says Cliff Micham, Tritech VP of Sales and Marketing. Solution TriTech’s Microsoft Dynamics partner, Neudesic researched ISV solutions and recommended Experlogix. “I evaluated several product configurators. Nothing stacks up and works as well with Microsoft CRM as Experlogix,” says Darren Gooding, Director of Business Solutions, Neudesic. Result “We have recognized tremendous improvements in our sales forecasting,” comments Micham. “We are able to deliver standardized quotes that are now stored in Microsoft CRM, which ensures accurate pricing and forecasting. This allows us to eliminate redundant entry into disparate systems and greatly reduces the human error factor, which can cause costly mistakes. Our sales force is now able to deliver quotes in a fast and efficient manner with greater accuracy.” Micham is also pleased with how Experlogix handles their specific business rules and pricing. “This is really one of the biggest benefits of the Experlogix system. We have very unique business rules and Experlogix allows the flexibility to accommodate our needs.” Experlogix, Inc. 27 W. Anapamu St. Suite 310 Santa Barbara, CA 93101 Be an expert Company Tritech Software Systems San Diego, CA www.tritech.com Corporate Details TriTech is a leader in the Public Safety Software market. TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS industries through its integrated, multi-agency suite of public safety applications. Benefits • Improves sales forecasting • Tight integration with Microsoft CRM • Maintains software license and hardware prices • Calculates accurate maintenance and services • Handles unique business rules • Increases quote accuracy “Our sales force is now able to deliver quotes in a fast and efficient manner with greater accuracy.” - Cliff Micham, VP Sales & Marketing (805) 504-9729 www.experlogix.com [email protected] Success Story — TriTech Software
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Transcript of Experlogix success-story-tritech-software
Public Safety Software Developer Improves Forecasting, Quote Speed and Accuracy TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS industries through its integrated, multi-agency suite of public safety applications. The company has worldwide presence with more than 150 installations in the United States, Canada, Australia, New Zealand and the United Kingdom.
Challenge For years, TriTech’s sales reps used an in-house developed configurator to price their software, hardware, services and maintenance. Staff attrition and other factors rendered their configurator difficult to maintain. Plus, it could not interface with their Microsoft Dynamics CRM™ system, causing costly data entry errors. “We needed a cost effective, easy-to-use commercial product that would integrate with Microsoft CRM,” says Cliff Micham, Tritech VP of Sales and Marketing.
Solution TriTech’s Microsoft Dynamics partner, Neudesic researched ISV solutions and recommended Experlogix. “I evaluated several product configurators. Nothing stacks up and works as well with Microsoft CRM as Experlogix,” says Darren Gooding, Director of Business Solutions, Neudesic.
Result “We have recognized tremendous improvements in our sales forecasting,” comments Micham. “We are able to deliver
standardized quotes that are now stored in Microsoft CRM, which ensures accurate pricing and forecasting. This allows us to eliminate redundant entry into disparate systems and greatly reduces the human error factor, which can cause costly mistakes. Our sales force is now able to deliver quotes in a fast and efficient manner with greater accuracy.” Micham is also pleased with how Experlogix handles their specific business rules and pricing. “This is really one of the biggest benefits of the Experlogix system. We have very unique business rules and Experlogix allows the flexibility to accommodate our needs.”
Experlogix, Inc. 27 W. Anapamu St. Suite 310 Santa Barbara, CA 93101
Be an expert
Company Tritech Software Systems San Diego, CA www.tritech.com Corporate Details TriTech is a leader in the Public Safety Software market. TriTech provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS industries through its integrated, multi-agency suite of public safety applications. Benefits • Improves sales forecasting • Tight integration with Microsoft CRM • Maintains software license and hardware prices • Calculates accurate maintenance and services • Handles unique business rules • Increases quote accuracy “Our sales force is now able to deliver quotes in a fast and efficient manner with greater accuracy.” - Cliff Micham, VP Sales & Marketing
(805) 504-9729 www.experlogix.com [email protected]
Success Story — TriTech Software
