.

BENEFITS FOR THAI COLLEAGUES How to interpret behavior &

approach expatriates with confidence .

Ways to contribute and participate more actively in meetings.

How to volunteer information effectively and report problems or bad news.

How to clarify something an expatriate says which is not clear.

How to propose an idea or suggestion to expatriates in an assertive way.

Ways to defend one's own idea or convince the expatriate that this is the best idea.

Gain comfort and confidence in working in a non-hierarchical team.

.

BENEFITS FOR EXPAT MANAGERS How to get reliable information and

advice from Thai colleagues. How to recognize Thai signs of

uncertainty or disagreement. Ways of motivating Thais that are

unique to Thai society. Ways to gain upward communication

and feedback from Thai colleagues. How to conduct or participate

effectively in meetings involving Thai colleagues.

Ways of giving performance enhancing feedback appropriately.

Ways of increasing people's commitment to urgency.

How to perform unique social roles expected of an expatriate.

Exploring Thai - Expat Work Values

What values drive behaviour in the Thai

& International workplaces? How

can I adapt my management style?

Cross-Cultural Meeting Case Study

Help us solve the case of the

‘Unsuccessful Cross-Cultural Meeting’

with highly practical steps & proven

approaches.

Do’s & Don’ts in the Thai Workplace

From Body Language, to Delegation, to

Giving Feedback & Sense of Urgency

Issues.

Experience first-hand

‘ for Fortune 1,000 expatriate managers

posted to Thailand & their Thai colleagues

Thailand’s Most Trusted Leadership Orientation Workshop

“Without doubt,

one of the most

valuable

experiences I have

had working in

Thailand”

Wilfried Asche,

Managing Director,

Proctor & Gamble

Workshop Objectives To help Thais penetrate and master the key management

concepts practiced by “international” managers. To help Expatriates get “up to speed” on the essential

concepts and skills for managing effectively with Thais. To demonstrate, through direct participation by both Thais

and Expats, a whole range of opportunities and skills for improving communication and teamwork.

To build greater understanding, appreciation and smooth cooperation among work partners.

Who Can Benefit by Participating High potential Thai executive assistants, staff, and managers,

who need the maximum exposure to international management, in order to take on significant future cross-cultural team responsibilities.

Expatriate managers and spouses, who seek to master the necessary management approaches, which will make them effective and appreciated during their career in Thailand.

Based on extensive feedback from participants we encourage each organization to nominate Thais and Expatriates who are working closely together to attend the workshop together. Post-workshop they can then coach and support each other.

Our Special Learning Investment Offer THB 43,000.- (exclusive of 7% VAT) for each pair (1 Expatriate

and 1 Thai) attending the workshop together. This fee includes morning coffee, lunches and refreshment breaks during the day.

The learning investment per person, for enrolling either Thai or Expatriates, is THB 25,000 (exclusive of 7% VAT).

Location: A central Bangkok hotel meeting venue to be announced at the time of registration to be announced at registration for each workshop.

Electrolux Chevron

Coca-Cola Microsoft Starbucks

Cargill PTTEP

Honeywell Siemens

Standard Chartered HSBC

Haagen Dazs Tesco Lotus

Nike Yum!

JW Marriot Mandarin Oriental

Citibank BMW

Toyota

Tetrapak Rodenstock

Essilor HSBC

Fed-EX US Embassy

A SELECTION OF OUR ESTEEMED CLIENTS

Cross-Cultural Management Co., Ltd. 2 T. Yongkiat Glass Building, 5th Floor Baromrachonanee Road, Bangbumru Bangplad, Bangkok 10700 Thailand

tel: + 66 2881 8450 fax: + 66 2881 8049

crosscul@loxinfo.co.th www.crossculmgmt.com

Wednesday, March 18th Wednesday, May 20th Wednesday, July 22nd

Wednesday, September 23rd Wednesday, November 18th

Workshop Dates for 2020

Participant Feedback“The mix of local and international

participants enabled us to really learn in depth.”

“After spending an interactive day together discussing culture we have

become our team’s cross-cultural counselors now back at the office.”

“Putting Thais and Foreigners in the same workshop is very helpful!”

Intensive 1-Day Workshop Schedule Our Book & Expertise

Our workshop is facilitated by one Thai and one Western

facilitator. Both trainers have

decades of experience in working,

managing and living outside of their respective home cultures.

MORNING SESSION 8.30 - 12.30

Introductions & Exploring the Issues of Cross-Cultural

Challenges in Thai-Expat Teams

Refreshments Break - 10.30 - 10.45

Thai & Expat Values at Work: Assertiveness & Accountability

vs. Kreng Jai & Avuso

Lunch Together - 12.30 - 13.30

AFTERNOON SESSION 13.30 - 17.30

Assumptions & Pitfalls for Leaders & Teams in the Thai

Workplace Cross-Cultural Meeting Case

Refreshments Break 15.15 - 15.30

Do’s & Don’ts of Body Language, Delegation,

Motivation, Feedback, etc. Demonstrating Values, Learning Takeaways &

Evaluation