Expatriate Development Series

EXPATRIATE DEVELOPMENT SERIES

Latin America: Expatriate Development II

IntroductionInternational Retailing: Latin America

Personal Developm

ent

Business Applicatio

n

Personal Assessme

nt

International

Leadership

Human Resource Developm

ent

3

Personal Developm

ent

Business Applicatio

n

Personal Assessme

nt

International

Leadership

Human Resource Developm

ent

•Language•Topics: Embrace and Avoid•Words, Symbols and Their Meanings•Preparation for Assignment•While on Assignment

International Retailing: Latin America

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Language

Key Words and Phrases Greetings and Responses Assistance Skill Level Hospitality Directions

• Dictionary for English-Spanish & Portuguese, Spanish-Portuguese

• Pronunciation

http://www.wordreference.com/

http://www.wordreference.com/

http://www.forvo.com/

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Key Words and Phrases

Greetings and Responses

Spanish Pronunciation

How are you ? ¿Cómo estás? / ¿Cómo está?

[KOH-moh ish-TAH(sh)?]

I’m fine Estoy bien /Muy bien [es-tar'be-en]/ [MOO-ee BYEHN]

Hello Hola [OH-lah]

Hello (Phone) Aló [á-lou]

Hi Hola [OH-lah]

Goodbye Chau (as in Italian Ciao) [chah’-oo]

Good Morning Buenos dias [boo-ay’-no dee’-ah]

Good Afternoon Buenas tardes [boo-ay’-no tar-dar’]

Good Evening/Night Buenas noches [boo-ay’-no no’-chay]

Greetings and Responses: Spanish

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Greetings and Responses

Portuguese Pronunciation

How are you ? Como está(s)? / Como vai?

[KOH-moh ish-TAH(sh)?]

I’m fine Tudo bem!/Tudo bom!/Tudo tranqüilo!

[Too-dou-behn]

Hello Olá [oh-LAH]

Hello (Phone) Aló [á-lou]

Hi Hola [HO-la]

Goodbye Tchau (as in the Italian ciao)

[Bom[ng] deeya]

Good Morning Bom dia [bohn DEE-ah]

Good Afternoon Boa Tarde [Boa tarede]

Good Evening/ Night Bnoa noite [Boa noite]

Greetings and Responses: Portuguese

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Assistance Spanish Pronunciation

Help Ayúda [ah-YOO-dah]

Help me Necesito ayuda [Neh-seh-SEE-toh ah-YOO-dah]

Do you speak English?

¿Hablas inglés? [AH-blahss een-GLEHS?]

How do I get to..? ¿Cómo puedo llegar a _____ ?

[KOH-moh PWEH-doh yeh-GAHR ah____?]

Where is…? Donde esta’ [DOHN-deh

How much is it? ¿Cuánto cuesta? [KWAHN-toh kwehs-TAH?]

I am lost! Estoy perdido/a [Ehs-TOY pehr-DEE-doh/dah]

Assistance: Spanish

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Assistance Portuguese Pronunciation

Help Socorro! [soo-KOH-roo!]

Help me Ajude(a)-me! [ah-ZHOO-deh(dah)-meh!]

Do you speak English?

Fala(s) inglês? [FAH-lah(sh) een-GLEHSH?]

How do I get to..? Como chegoao(a)? [Koh-moh

Where is…? Onde está ..? [OHN-deh ish-TAH]

How much is it? Quanto custa..? [KWAHN-toh kwehs-TAH]

I am lost! Estou perdido(a) [ish-TOH pehr-DEE-doo(ah)]

Assistance: Portuguese

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Skill level Spanish Pronunciation

Abundant Abundante [aβunM'danMte]

Active Activo [ak'tiβo]

Old Antiguo [anM'tiɤwo]

Barely Apenas [a'penas]

Appropriate Apropiado [apɾo'pjaðo]

Small Chico ['ʈʃiko]

Thin Delgado [del'ɤaðo]

Unknown Desconocido [Desconocido]

Skill level: Spanish

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Skill level Portuguese Pronunciation

Abundant Abundante [AβunM’danMte]

Active Activo [Ak'tiβo]

Old Velho ['vεʎu, ʎa]

Barely Abertamente [abiertamente]

Appropriate Apropriado [apɾopɾi'adu, da]

Small Pequeno [pe'kenu]

Thin Fino [‘finu]

Unknown Desconocido [deskono'θiðo]

Skill level: Portuguese

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Hospitality Spanish Pronunciation

Please Por favor [POHR fah-BOHR]

Thank You Gracias [GRAH-syahs]

You’re Welcome de Nada [DAY NAH-dah]

Yes Si [SEE]

No No [NOH]

Maybe/Perhaps Tal Vez [TAHL-VEYS]

Dear Querido (m) / Querida (f)

[cariño]/[Care-EE'-da]

Dear Sir(s)/ Dear Madam(s)

Señor(s)/Señora(s) [senˈjɔː(r)]/[senˈjɔːrə]

Sincerely Sinceramente [[sin]'θeɾomenθe]

Hospitality: Spanish

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Hospitality Portuguese Pronunciation

Please Por favor [POHR fah-BOHR]

Thank You Obrigado (m) / obrigada (f)

[obɾi'gadu]/ [obr’igada]

You’re Welcome de Nada [DAY NAH-dah]

Yes Sim [seen]

No Não [Now]

Maybe/Perhaps Talvez [TAHL-VEYS]

Dear c (m) / Cara (f) [Karu]/ [Kara]

Dear Sir(s)/ Dear Madam(s)

Senhor(es)/ Senhora(s) [se'ɲoR]/ [se'ɲoR, ɾa]

Sincerely Sinceramente [sin]'θeɾomenθe]

Hospitality: Portuguese

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Directions: SpanishDirections Spanish Pronunciation

North Norte [NOHR-the]

East Este [EHS-the]

South Sur [soor]

West Oeste [ooh-EHS-the]

Northeast Noreste [no'ɾeste]

Northwest Noroeste [noɾo'este]

Southeast Sudeste [su'ðeste]

Southwest Sudoeste [suðo'este]

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Directions: Portuguese

Directions Portuguese Pronunciation

North Norte [NOHR-the]

East leste [lEHS-the]

South Sul [sooL]

West Oeste [ooh-EHS-the]

Northeast Noreste [no'ɾeste]

Northwest Noroeste [noɾo'este]

Southeast Sudeste [su'ðeste]

Southwest Sudoeste [suðo'este]

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Words Symbols and their Meaning

Directional Signage Body Language

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Directional Signage Brazil: Warning

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Directional Signage Brazil: Warning

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Directional Signage Mexico

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Body Language Eye Contact Handshakes Personal Space Touching Personal Dress and Hygiene

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Body Language Gestures: “The Fig” “The OK” “The Point” “Hands on

Hips”

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Body Language Gestures: “The Tap” “The Come Here” “The I Don’t

Know”

EXPATRIATE DEVELOPMENT SERIES

Latin America: Expatriate Development II

Expatriate Development Series

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