Exercise Quality Management - wzl.rwth-aachen.de€¦Exercise Quality Management ... Tel.: +49...
Transcript of Exercise Quality Management - wzl.rwth-aachen.de€¦Exercise Quality Management ... Tel.: +49...
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 0© WZL/IPT
© WZL/Fraunhofer IPT
Exercise Quality Management09 Failure Mode and Effects Analysis
Dipl.-Ing. Dipl.-Wirt. Ing. Michael Vorspel-Rüter
Dipl.-Ing. Dipl.-Wirt. Ing. Michael Vorspel-RüterGroup Business Excellence & DevelopmentDepartment Quality ManagementChair of Metrology and Quality ManagementSteinbachstr. 25 (ADITEC), D-52074 Aachen, Tel.: +49 (0)241 80-20717Fax: +49 (0)241 80-22671Email: [email protected]: http://www.wzl.rwth-aachen.de
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 1© WZL/IPT
Seite 1© WZL/Fraunhofer IPT
Example - FMEA Design
Execution of a design FMEA based on the example of a:
corkscrew
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 2© WZL/IPT
Seite 2© WZL/Fraunhofer IPT
What is FMEA?FMEA = Failure Mode and Effects Analysis
or:Fehler-Möglichkeits- und Einfluss-Analyse
FMEA is a quality planning technique, i.e itis used in INNOVATIVE development and manufacturing processes
To forecast and reveal possible failures and to avoid them by implementing appropriate measures.
To document know-how (e.g. What can go wrong at which point in turning process? What parameters are important?).Inter-departmental interface for the exchange of expert knowledge (Personal communication is encouraged).
Targets:
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 3© WZL/IPT
Seite 3© WZL/Fraunhofer IPT
Basic Methodology of FMEA
Definition ofContents
Preventive Application
Team Work
Systematic approach
Basic Methodologyof FMEA Effectiveness of FMEA
E.g. Reducing the cost of quality(source T. Pfeifer)
Actual status
Target statusFPC
TC
FC
FPC
TC
FC
are preconditionsfor
Legend:FPC = Failure Prevention CostFC = Failure CostTC = Testing Cost
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 4© WZL/IPT
Seite 4© WZL/Fraunhofer IPT
FMEA – Failure Costs
Cos
ts p
er F
ailu
re
Planning Idea to product
Process planning
Demand onstock
Final inspection
Product in use
System-FMEAProduct
-,101,-
10,-
100,-System-FMEAProcess
FMEA is a preventive approach, i.e. weaknesses arerecognized and eliminated at an early stage
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 5© WZL/IPT
Seite 5© WZL/Fraunhofer IPT
FMEA – Teamwork
Decision finding in team
Preparation in centers of competence
Team selection (example)
responsible permanentlyinvolved
temporarilyinvolved
design moderatorprocessplanningquality
assurance
development
procurement
Task of the moderator:•Project planning and - organisation•Documentation, evaluation•Assure methodological correctness•Moderation of conversation
Used information (e.g.):• Tolerance Analysis, dimensioning• process feasibility• failure lists• techn. drawing
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 6© WZL/IPT
Seite 6© WZL/Fraunhofer IPT
FMEA Process
II Description of the object to be analysed• What should be included in the analysis?• What is the relation between the object and
the environment?• Clear definition of focus and borders of
investigation?
III Functional Analysis• Functions• Malfunctions• Interface functions
IV Identification of potential failures• Potential failures• Potential effects of failures• Potential causes for failures
V Evaluation of failures• Significance grade• Occurrence probability grade• Detection evaluation grade
VI Measures• Identification of weak points• Definition of measures• Responsibility and schedule
VII Updating• measures already implemented• Estimation of residual risk• Field FMEA
I Organisational preparation• Choose processes / products f. FMEA• Build up teams• Specify dates
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 7© WZL/IPT
Seite 7© WZL/Fraunhofer IPT
To Task I: FMEA Checklist (e.g.)
FMEA-criteria: Weighting Evaluation Result Evaluation Result
Degree of Innovative developmentinnovation New type of design
Use of new materialsNew manufacturing techniquesOther conditions of useNo similar product on market
Technology Critical processComplex product
Legal Statutory regulationsrequirements Safety part
In this example: The corkscrew is more important
57759
107
108
10
1536219
1052
5352130181063
1004020
342
1241117254
5142859
1049204040
220
Cork- screw knife
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 8© WZL/IPT
Seite 8© WZL/Fraunhofer IPT
To Task II: Description of the object to be analysedII.1:Identify the system structure
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
.
.
.
Level of structureA B C D
SE: System elements
II.2:Identify the level of analysis
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
SE
.
.
.
Level of structureA B C D
SE: System elements
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 9© WZL/IPT
Seite 9© WZL/Fraunhofer IPT
To Task III, IV: Definition of functions and malfunctionsIII.1:Identify the function of every system element
Systemelement
Function 1
Function 2
Function 3...
III.2: Specify potential malfunctions
Systemelement
Malfct. 1
Malfct. 2
Malfct. 3...
IV: Linking of malfunctions to the failure net
Level of structure (e.g.)A B C
FE F FC
Malfct.B.1
Malfct.A.1
Malfct.A.2
Malfct.A.n
.
.
.
Malfct.C.1
Malfct.C.2
Malfct.C.m
.
.
.
FE : Failure EffectF : FailureFC : Failure Causes
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 10© WZL/IPT
Seite 10© WZL/Fraunhofer IPT
To Task V: Evaluation
Failure Effect Failure Failure Causes
RnS RnD RnO
Significance Detection evaluation grade
Occurrence probab. evaluation grade
Failure Chain
Risk numbers
!
Hint: Evaluation follows the actual implemented measures consider initial measures!
Malfct. B.1
Malfct. A.1
Malfct. A.2
Malfct. A.n
.
.
.
Malfct. C.1
Malfct. C.2
Malfct. C.m
.
.
.
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 11© WZL/IPT
Seite 11© WZL/Fraunhofer IPT
To Task V: Evaluation of failures
Risk Priority Number = RnO x RnS x RnD
Measure of existence of a weak point extends from 1 (low risk)
to 1000 (high risk)
How likely is this failure cause?Probability that the cause of this failure occur from
1 (improbable) to 10 (probable)
How severe is this failure effect?The effect of the failure on the customer from 1 (no effect) to 10
(e.g. endangering safety of the customer)
How likely is it that this failure cause will be detected?Probability that the failure cause will be discovered prior to delivery to
customer from 1 (probable) to 10 (improbable)
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 12© WZL/IPT
Seite 12© WZL/Fraunhofer IPT
To Task VI: Risk minimisation procedureRisk analysis based
on implemented measures
End
No
Yes
Risk minimisation
Risk?
Measureswith date
and competence
Specify
Introduce
Review
Remedial
Effect limiting
Detection
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 13© WZL/IPT
Seite 13© WZL/Fraunhofer IPT
To Task VI: Risk identification I
Risk-Identification is based on classified, partly subjective evaluations.
Risk Identification cannot be done on the basis of fixed rules or limits.
Risks can only be prioritised relatively to each other.
The following methods of risk-identification and determination of appropriate measures must therefore be verified from the engineers point of view.
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 14© WZL/IPT
Seite 14© WZL/Fraunhofer IPT
To Task VI: Risk identification IIIdentify necessity for measures
Pareto- Analysis(cover 80%)
Specify limit valuesfor the risk
E.g.:RPN > 124 and
RN 'significance' > 8 &RN ‚occurrence‘ > 3
Risk evaluation Failure causes Measures
O S D1 1 1 Ideal condition (target) no measures (nm)1 1 10 insignificance, rare failure nm1 10 1 Failure does not reach user nm1 10 10 Failure reaches user yes10 1 1 frequent failure, identifiable, expensive yes10 1 10 frequent failure, reaches user yes10 10 1 serious, frequent failure yes10 10 10 difficulties yes, yes, yes !!!
%Sum(%)
0
10
20
30
40
50
60
70
80
90
100
ID 1 ID 2 ID 3 ID 4 ID 5
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 15© WZL/IPT
Seite 15© WZL/Fraunhofer IPT
To Task VI: Pareto Chart (e.g.)
97,25,5404
100
91,7
80,5
63,3
Sum (%)
100726Total
2,8205
11,2813
17,21252
63,34601
%RPNID
0
10
20
30
40
50
60
70
80
90
100
ID 1 ID 2 ID 3 ID 4 ID 5
%Sum(%)
0
50
100
150
200
250
300
350
400
450
ID 1 ID 2 ID 3 ID 4 ID 5
abs.Sum(%)
80%
80%
Chart of RPN- %
Chart of absolute RPN(combined with %)
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 16© WZL/IPT
Seite 16© WZL/Fraunhofer IPT
To Task VI: Determination of measuresBasis: The RPN- priorised chains of failures.
For each single risk number (RNS, RND, RNO) specific measures can be determined (see below).
For the reduction of Total- RPN it usually makes sense,first to reduce the single RN with highest scores by appropriate measures.
Note measures always with the responsible person and date!
Failure effect Failure cause
RNS RND RNO
Effect limiting Detection Remedial
Failure chain
Risk numbers
Measures
Significance Detection evaluation grade
Occurrence probab. evaluation grade
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 17© WZL/IPT
Seite 17© WZL/Fraunhofer IPT
Example Corkscrew
Casing
Spiral shaft
Rivets
Levers
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 18© WZL/IPT
Seite 18© WZL/Fraunhofer IPT
Step II. 1 (and II. 2) Identification of system structure
Corkscrew
Spiral shaft
Lever
Casing
Rivet
Gear rod
Cork thread
Bore- hole
Thread
Rivet hole
Guidance
Construction
Cases
Level of structure A Level of structure B Level of structure C
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 19© WZL/IPT
Seite 19© WZL/Fraunhofer IPT
Step III. 1 Identify functions of every system element
Corkscrew
Spiral shaft
Casing
Gear rod
Cork thread
Rivet hole
Guidance
to pull cork as a whole
to centerto transmit tractive force
Positioning on bottlesto center spiral shaft
to retain rivets
Form closure with lever
form closure with cork (transmit tractive f. to the cork)
enable rotation to the lever
screwing in
to bring up counter moment
to allow vertical movement and rotationto prevent tilting
transmit tractive force to lever
Level of structure A Level of structure B Level of structure C
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 20© WZL/IPT
Seite 20© WZL/Fraunhofer IPT
Step III. 2 Specify potential malfunctions
Corkscrew
Spiral shaft
Casing
Gear rod
Cork thread
Rivet hole
Shaft- Guidance
Cork breaks
Difficult to turn/ impossible
slips down from bottleSpiral shaft tilted
too much play
Bottle getsdamaged
difficult to turn spiral shaft Guidance is clamping
slanty spiral shaft
no tractive force transmittable
Rivets can not be assembledRivets fall out
difficult to turn
no form closure with lever incompatible with lever
Cork gets stuck
no form closure
Level of structure A Level of structure B Level of structure C
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 21© WZL/IPT
Seite 21© WZL/Fraunhofer IPT
Corkscrew: Step IV Linking of malfunctions to the failure net
No tractive forcetransmittableCork gets stuck No form closure
with lever possibleDifficult to turn
spiral shaft Cork gets stuck Tooth profile incomp. with lever
Spiral shaft tiltedCork breaks
Shaft- Guidance has too much playBottle gets damaged
Example:
Slanty spiral shaftBottle gets damaged
Cork thread without form closure
Cork breaks
I
Malfct. B.1Malfct. A.1Malfct. A.2
Malfct. A.n...
Malfct. C.1Malfct. C.2
Malfct. C.m...
II
III
IV
V
VI
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 22© WZL/IPT
Seite 22© WZL/Fraunhofer IPT
Corkscrew: Step V Valuation
This part will be processed in the exercise.
Failure Effect Failure Failure Causes
RnS RnD RnO
Significance Occurrence prob.evaluation grade
Detection evaluation grade
Effect limitingmeasures
Suggested detectionmeasures
Suggested remedialmeasures
Failure chain
Risk numbers
Measures
!
Failure Mode and Effects Analysis
Type/m odel /m anufacture/batch: Subject no.
Subject no.:
Status.:
Status
Responsibility:
Responsibility:
Company:
Company:
Dept. :
Dept. :
Date:
Date:
Control no.
Page of
System no./System element:
Function/Task:
No. Poss.Conseq.
Poss.failures
S Poss.Causes
Remedial measures
D Ident ific. Measure s
O RP N Responsibility /Due date
S= evaluation gradeSi gnifi cance D= Detectio n evalutation grade O = Occurance evaluation grad eRis k Priority Number RPN = S*D*O
System-FMEA Product System-FMEA Process 1 1
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 23© WZL/IPT
Seite 23© WZL/Fraunhofer IPT
Blank VDA Form (1996)Failure Mode and effects analysis
System FMEA Product System FMEA ProcessFMEA No.:
Page:
Type/Model/ manufacture/batch:
CorkscrewSubject No.:90 HF- 10145- AAStatus:A/369 437/KC
Guarantor:
J. StudentFirma:
Dept.: MQDate:
System- No./System- element:
Possible Failure effect
Poss. Failurecauses
Poss. Failure Remedial measures
Detection measures
S O D RPN R/DNo.
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 24© WZL/IPT
Seite 24© WZL/Fraunhofer IPT
Corkscrew: Pareto Chart
0
10
20
30
40
50
60
70
80
90
100
ID 1 ID 2 ID 3 ID 4 ID 5 ID 6 ID 7
5
6
4
Sum (%)
Total
7
3
2
1
%RPNID
80%
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 25© WZL/IPT
Seite 25© WZL/Fraunhofer IPT
Attachment: Criteria for the evaluation grade of the System-FMEA Product
Unlikely1 Unlikely that the failure will have any perceptible consequences, customer will probably
not perceive the failure.
Low
Moderate6 Operability of the vehicle is restricted, immediate stay in the garage is not obligatory, 4 disturbance of fundamental control elements.
High8
7
Very high10
9
Severity evaluation grade S
Safety risk, violation of legal regulations.
Operability of the vehicle is constricted, immediate stay in the garage is obligatory, disturbance of the system.
Low disturbance of the system, remedy of defects near the next regular stay in the garage, disturbance of fundamental control elements.
32
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 26© WZL/IPT
Seite 26© WZL/Fraunhofer IPT
Attachment: Criteria for the evaluation grade of the System-FMEA Product
Very High1 The occurred failure cause will be surely detected.
High3 Detection of the occurred failure cause is very probable and can be proved using different2 testing methods.
Moderate6 Detection of the occurred failure cause is probable; the reliability of the design cannot be 5 proved; testing methods are quiet reliable.4
LowDetection of failure causes is less probable; the reliability of the design cannot be proved.Testing methods are quiet reliable.
Unlikely
Detection of failure causes is unlikely; the reliability of design could not be proved.
Detection grade D
10
9
8
7
Quality Management – Prof. Schmitt Exercise 09
Failure Mode and Effects Analysis E 09 page 27© WZL/IPT
Seite 27© WZL/Fraunhofer IPT
Attachment: Criteria for the evaluation grade of the System-FMEA Product
Unlikely1 The occurrence of the failure cause is unlikely.
Low32
Moderate654
High 87
Very high10 The failure cause occurs very often. Inadequate and unsuitable design.
9
Occurrence evaluation grade O
The failure cause occurs redundantly; problematic, immature design.
Failure cause occurs intermittently; suitable, pretty mature design.
The probability of occurrence of the failure cause is low; reliable design.