Executive Director’s Performance Report...
Transcript of Executive Director’s Performance Report...
ExecutiveDirector’sAnnualPerformanceReport
July12,2016
#1 ExecutiveDirector’sSummary#2 PoliciesImplemented#3 TechniquesandMethodsEmployedtoAssistService
Providers#4 ProjectDevelopment#5 FiscalManagementandAccountability#6 One‐StopCareerCenter#7 WorkforceInnovationandOpportunityAct(WIOA)#8 RuralOne‐StopSystemDeliveryandHiringEvents
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Executive Director’s Annual Performance Report
July 12, 2016
# 1 Executive Director’s Summary
# A Executive Director’s Summary # B Governor’s Designation as Local Workforce Development
Area # C Secretary Hillary Clinton’s Youthbuild Visit # D 2015 Business Excellence Award – Pacesetter
Las Vegas Metro Chamber of Commerce
# E Las Vegas Metropolitan Police Department (LVMPD) – Official Community Partner # F Executive Leadership Presentations and Appointments # 1 Two-Generation Strategies Presentation to
National Governor’s Association Two-Generation State Policy Forum
# 2 CCSD School-Community Partnership Program # 3 Quality Job Growth and Business Expansion Financing Round Table
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Executive Director’s Annual Performance Report
July 12, 2016
# 1 Executive Director’s Summary
# A Executive Director’s Summary
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1
Executive Director’s Annual Performance Report Presentation July 12, 2016
As outlined in my contract with the Chief Local Elected Official
Consortium, among many responsibilities, for the purpose of
performance evaluation, I am specifically accountable for the following:
Policy implementation and daily operations
Techniques and methods to assist contracted service providers
Project development, e.g., secure and deploy new grants that
enhance WIA service delivery
Fiscal management, i.e., develop and establish a financial system
that meet or exceed federal, state and local requirements
My report handout outlines the overall state and health of Workforce
Connections and the Southern Nevada Workforce Development Area
Tab 2 – Policy Implemented
Strong and effective policies remain in place—with the ongoing
transition to the Workforce Innovation and Opportunity Act
(WIOA), new, revised policies continued to be developed ahead of
schedule
Our policies are developed to allow flexibility for Workforce
Connections, assigned staff and partners have the ability to deliver
quality employment and training services with effective and creative
oversight
The organizational structure changes simultaneously with WIOA
testing the agency’s line of succession plan to ensure continuity of
services and functional operations
Both fiscal and programmatic policies were revised to keep pace
with the implementation of WIOA timelines
In addition to new and revised policies, programmatic monitoring
tools have been developed to aid in oversight monitoring of the
area’s Comprehensive One-Stop Career Center and Southern
Nevada’s One-Stop Delivery System
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2
Tab 3 - Techniques and Methods Employed to Assist Service Providers
Training delivered by national-level subject matter experts were
secured to train both Workforce Connections’ staff as well as
contracted service providers in the areas of financial and
programmatic management and delivery of services
In an effort to build capacity in Southern Nevada’s workforce
delivery system, Request for Proposals (RFP) 101 training was
provided to partnered service providers as well as potential service
providers throughout the workforce development community
All performance measures were met or exceeded
Tab 4 - Project Development Secured YouthBuild grant amounting to $1.1 million
Received YouthBuild USA AmeriCorps grant award of $42,328
In partnership with Nevada’s System of Higher Education, the
Future of Nurses Program is well supported with $129,285 grant
award
Partnership with America Association of Retired People (AARP) –
allocated $50,000 supporting Back to Work 50+ job seekers
Launched Pre-Apprenticeship Build Nevada Program
Launched Woofound Assessment Tool allowing job and career
seekers quick, easy skills assessments
After two consecutive disappointing years, we finally launched
apprenticeship preparation training to offer individuals opportunity
for entry into skilled trades
Tab 5 - Fiscal Management Resolved Nevada’s Department of Employment, Training and
Rehabilitation’s (DETR) monitoring finding associated with
questioned costs
Expenditures lines were maintained within budget limitation as
approved by the Local Elected Officials
Program Year 2015 Board operating expenditures held within .7%
compared to previous year
Recovered an additional $240,449 from modified formula allocation
oversight
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3
Fiscal and financial management have been exceptional with zero
findings—unqualified audit in both programmatic and financial
accounting areas—the best ever audit report this agency has ever had
Tab 6 - One-Stop Career Center Operation
Procured first-year One-Stop Career Center Operator
Increased formal compact agreements with local businesses to make
Workforce Connections’ One-Stop Career Center their first choice
for job seekers hiring
Through Workforce Connections’ Business Engagement
Department, employers participated in hiring events with
expanded media coverage supported by: 6 – TV stations; 2 radio stations; and 7 newspapers within the workforce development
area
Total media value equated to $176,464.95 Other media coverage such as: Online Facebook, Twitter, and all
online news media
Workforce Connections’ second Mobile One-Stop Career Center
retrofitted and launched
Tab 7 - Workforce Innovation and Opportunity Act (WIOA) Received initial designation of Southern Nevada Workforce
Development Area
Local board members appointed in all required categories
Established Subject Matter Expert Panels
New board members training, i.e., ethics and Nevada Open Meeting
Law
Developed local strategic plan in accordance with WIOA and state
guidance
Established Geographical Area One-Stop Affiliated Sites
Tab 8 – Rural Areas Service and One-Stop Delivery System
Solid workforce development agencies’ partnerships throughout
rural counties with resource sharing and with supported training
Job Readiness Workshops and Employment Expos/Hiring Events
conducted/sponsored throughout program year
Recurring funding awards in support of ongoing employment and
training services
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Desired Goals/Objectives Not Achieved
Improve youth performance measures not withstanding those
established by the U.S. Department of Labor
Clients prompt access to employment and training services—still
working to get better and better with services delivered within 5 days
of enrollment
Establish One-Stop Career Center Affiliate Sites in the following
locations: Boulder City, Henderson, Pahrump, and Mesquite (2016)
Future Desired Goals/Objectives
Improve Committees, Board and Local Elected Officials agendas
flow and action resolution process
Expand One-Stop Delivery System with additional One-Stop Career
Centers throughout Workforce Development Area—by 2020
Established two-generation strategy in partnership local partnering
agencies
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# 1 Executive Director’s Summary
# B Governor’s Designation as Local Workforce Development Area
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# 1 Executive Director’s Summary
# C Secretary Hillary Clinton’s Youthbuild Visit
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PRESIDENTIAL CANDIDATES TALK WITH
YOUTHBUILD STUDENTS
Friday, February 26, 2016
Several Presidential candidates recently visited YouthBuild programs and
took time to talk to the students. On a recent Friday afternoon, Hillary Clinton
visited the Las Vegas YouthBuild program and spoke with about 15 current
students. This visit followed the release a few days earlier of her proposal to
address the issues facing low-income communities, which included a
commitment to "scale up proven solutions like the Department of Labor’s YouthBuild program to engage these young individuals in
education, training, and community service opportunities; help break the cycle
of poverty and reduce recidivism; and put them on a path towards productive
employment."
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# 1 Executive Director’s Summary
# D 2015 Business Excellence Award – Pacesetter
Las Vegas Metro Chamber of Commerce
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PACESETTERS Leadership, Foresight, Guidance, Originality, Empowerment
Americana Safety - A veteran-owned business, Americana Safety began as a one-man safety consulting firm. Since its inception, it has grown to more than 26 associates, with office locations in 15 states and London. Under a distinctive consulting model, the company has brought together health, safety and engineering professionals from different specialty areas to give clients a wealth of resources to protect the welfare of their business and employees. Americana Safety also has a software division that was specifically developed to provide public and private clients with required safety plans, programs and employee training courses to ensure regulatory compliance. Its programs and consultations have resulted in their clients reducing workers’ compensation costs and liabilities, as well as protecting employees and their business investment and ensuring compliance and a safer workplace culture. For more information, visit americanasafety.com or call 702.837.8540.
Applied Analysis - Applied Analysis has worked on some of the most high-profile research and analysis projects in the region, including those affecting growth, taxes, water, energy, health care and economic development. The company recently launched MyResearcher.com, a web-based data tracking and reporting application that provides users with access to more than 1.8 million economic, fiscal, social and environmental indicators. The platform now powers the City of Las Vegas and Governor’s Office of Economic Development data portals. Applied Analysis recently entered into a memorandum of understanding with UNLV to use MyResearcher as the foundational technology for the new Community Applied Research Data and Analysis lab. Powered by an eclectic group of researchers, econometricians, writers and designers, the team reflects the diversity of the community and locally-grown talent, including its two principals, Brian Gordon and Jeremy Aguero. For more information, visit appliedanalysis.com or call 702.967.3333.
Café Rio Mexican Grill - Café Rio Mexican Grill is a fixture in the fresh, fast casual food movement. In each of their several locations in the Las Vegas Valley, there are no freezers and no microwaves. Avocados are hand scooped and more than 1,000 limes are hand squeezed every day. Tortillas are prepared fresh as guests enter and signature sauces are made in house by employees. Nothing is premade. Since arriving in Las Vegas, Café Rio has expanded to nine locations throughout the Valley, and gives back to the community through the No Kid Hungry initiative and in different projects throughout Southern Nevada. For more information, visit caferio.com.
Skyworks Aerial Systems - Taking the grand prize at the 2014 Southern Nevada Business Plan Competition, Skyworks Aerial Systems has been building momentum with products and technology that solve real-world problems through the use of unmanned aerial systems in educational, research and commercial applications. The company has tackled issues from detecting hazardous materials to creating new theatrical elements for entertainment shows. In addition, its “Become a Dronesmith” initiative embraces the use of project-based learning to foster local STEAM (science, technology, engineering, art and mathematics) education. Over the course of the past year, the team has visited nearly 20 schools and volunteered more than 300 hours of hands-on, skill-building lectures and workshops providing quality community service to local STEAM programs. For more information, visit skyworksas.com or call 844.SKYWORKS
Workforce Connections - Workforce Connections helps job seekers receive industry-relevant training and provides assistance for disadvantaged youth to reengage in their education and prepare for post-secondary activity. Some of its most recent initiatives include the One-Stop Career Center, which served 10,000 customers in its first year of operation and implemented green building features, and the Mobile One-Stop, which repurposed a 15-passenger bus by replacing seats with office spaces equipped with laptops, printers and WiFi to increase access to job seeking materials and training. Workforce Connections also introduced the Green Mobile, a repurposed airport commissary truck that focused on interactive STEM (science, technology, engineering and math) activities for students. Several green initiatives, including paperless records and clean energy workshops, are also part of its programming. For more information, visit nvworkforceconnections.org or call 702.638.8750.
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# 1 Executive Director’s Summary
# E Las Vegas Metropolitan Police Department (LVMPD) – Official Community Partner
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Las Vegas Metropolitan Police
Community Event
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# 1 Executive Director’s Summary
# F Executive Leadership Presentations and Appointments # 1 Two-Generation Strategies Presentation to
National Governor’s Association Two-Generation State Policy Forum
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Page
1 o
f 9
Two-
Gen
erat
ion
Stat
e Po
licy
Foru
m
Nat
iona
l Gov
erno
rs A
ssoc
iatio
n C
ente
r for
Bes
t Pra
ctic
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A
gend
a
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ch 1
4-16
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6
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nd A
mer
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h M
ain
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et
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aren
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or su
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me
fam
ilies
th
roug
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wo-
gene
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olic
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forts
.
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ighl
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proa
ch.
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stat
es st
ake
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owar
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o-ge
nera
tion
stat
e po
licy.
D
ay O
ne: R
aisi
ng A
ware
ness
and
Sha
ring
Idea
s
Mon
day,
Mar
ch 1
4, 2
016
7:00
am—
5:00
pm
RE
GIS
TR
AT
ION
Gra
nd B
allro
om C
Rec
eptio
n Ar
ea (1
st F
loor
)
7:00
am—
8:00
am
Vene
zia (1
st F
loor
)
BR
EA
KFA
ST
8:00
am—
8:15
am
Gra
nd B
allr
oom
C
(1st F
loor
)
INT
RO
DU
CT
ION
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ND
GO
AL
S FO
R T
HE
ME
ET
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8:15
am—
9:15
am
OPE
NIN
G P
LE
NA
RY
Page
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f 9
Mon
day,
Mar
ch 1
4, 2
016
Gra
nd B
allro
om C
(1
st F
loor
)
WH
Y T
WO
-GE
NE
RA
TIO
N S
TR
AT
EG
IES
FOR
LO
W-I
NC
OM
E F
AM
ILIE
S?
The
com
plex
ity o
f iss
ues
faci
ng lo
w-in
com
e fa
mili
es re
quire
s a
colle
ctiv
e ap
proa
ch
that
rec
ogni
zes
the
need
s of
bot
h pa
rent
s an
d ch
ildre
n. P
rese
nter
s w
ill d
iscu
ss th
e ne
cess
ity o
f co
llabo
rativ
e ap
proa
ches
to
addr
essi
ng t
he e
duca
tiona
l, em
ploy
men
t, he
alth
and
hum
an s
ervi
ces
need
s of
low
-inco
me
fam
ilies
and
des
crib
e th
e po
tent
ial
of “
two-
gene
ratio
n” p
rogr
ams,
polic
ies a
nd p
ract
ices
for m
eetin
g th
ose
need
s.
Mod
erat
or: S
haro
n M
cGro
der,
Prog
ram
Dire
ctor
for H
uman
Ser
vice
s, N
GA
Cen
ter
for B
est P
ract
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Sp
eake
rs
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nne
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ice
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iden
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cutiv
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irect
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en
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Ric
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duca
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GA
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ter f
or B
est P
ract
ices
9:15
am—
10:3
0am
Gra
nd B
allro
om C
(1
st F
loor
)
WH
AT
DO
ES
TW
O-G
EN
ER
AT
ION
ST
AT
E P
OL
ICY
LO
OK
LIK
E?
This
ses
sion
will
focu
s on
how
sta
te le
ader
s ca
n de
sign
and
bet
ter a
lign
polic
ies
for
low
-inco
me
fam
ilies
. Sta
te p
olic
ymak
ers
will
des
crib
e th
eir
two-
gene
ratio
n po
licy
effo
rts a
nd s
hare
the
ir ex
perie
nces
reg
ardi
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ucce
sses
, ch
alle
nges
, an
d le
sson
s le
arne
d , fo
llow
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y a
mod
erat
ed p
anel
dis
cuss
ions
and
aud
ienc
e Q
&A
.
Mod
erat
or: A
nne
Mos
le, A
spen
Inst
itute
Pr
esen
ters
: �
Jon
Pier
pont
, Exe
cutiv
e D
irect
or, U
tah
Dep
artm
ent o
f Wor
kfor
ce S
ervi
ces;
Cha
ir of
Int
erge
nera
tiona
l Wel
fare
Ref
orm
Com
mis
sion
�
Reg
gie
Bic
ha,
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utiv
e D
irect
or,
Col
orad
o D
epar
tmen
t of
H
uman
Se
rvic
es
� R
oder
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mby
, C
omm
issi
oner
, C
onne
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ut
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artm
ent
of
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al
Serv
ices
�
Raq
uel H
atte
r, C
omm
issi
oner
, Ten
ness
ee D
epar
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uman
Ser
vice
s
10:3
0am
—10
:45a
m
Gra
nd B
allro
om C
Re
cept
ion
Area
BR
EA
K
10:4
5am
—no
on
Gra
nd B
allro
om C
(1
st F
loor
)
CU
RR
EN
T F
ED
ER
AL
PO
LIC
Y O
PPO
RT
UN
ITIE
S FO
R A
DV
AN
CIN
G S
TA
TE
S’ T
WO
-G
EN
ER
AT
ION
WO
RK
Rec
ent c
hang
es in
fede
ral l
aw, r
egul
atio
ns a
nd p
olic
y gu
idan
ce—
as w
ell a
s cu
rren
t fle
xibi
litie
s —pr
ovid
e st
ates
with
an
oppo
rtuni
ty to
thin
k st
rate
gica
lly a
bout
how
to
mee
t the
eco
nom
ic, e
duca
tiona
l and
hea
lth n
eeds
of
low
-inco
me
pare
nts
and
thei
r ch
ildre
n. P
r ese
nter
s w
ill d
escr
ibe
two-
gene
ratio
n op
portu
nitie
s in
the
Tem
pora
ry
Ass
ista
nce
for
Nee
dy F
amili
es (
TAN
F) p
rogr
am;
Hea
lth P
rofe
ssio
n O
ppor
tuni
ty
Gra
nts
(HPO
G);
Com
mun
ity S
ervi
ces
Blo
ck G
rant
(CSB
G);
Wor
kfor
ce In
nova
tion
and
Opp
ortu
nity
Act
(W
IOA
); C
hild
Car
e an
d D
evel
opm
ent
Blo
ck G
rant
Act
(C
CD
BG
) ; Ev
ery
Stud
ent
Succ
eeds
Act
(ES
SA)
Hea
d St
art;
Med
icai
d an
d th
e A
ffor
dabl
e C
are
Act
.
Mod
erat
or: S
haro
n M
cGro
der,
NG
A C
ente
r for
Bes
t Pra
ctic
es
Pres
ente
rs:
� N
isha
Pat
el, D
irect
or o
f the
Off
ice
of F
amily
Ass
ista
nce,
U.S
. Dep
artm
ent o
f H
ealth
and
Hum
an S
ervi
ces,
Adm
inis
tratio
n fo
r Chi
ldre
n an
d Fa
mili
es
� H
anna
h M
atth
ews,
Dire
ctor
of E
arly
Car
e an
d Ed
ucat
ion
Prog
ram
, Cen
ter f
or
Law
and
Soc
ial P
olic
y
29 of 222
Page
3 o
f 9
Mon
day,
Mar
ch 1
4, 2
016 �
Mar
tin S
imon
, Dire
ctor
of E
cono
mic
, Hum
an S
ervi
ces a
nd W
orkf
orce
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isio
n,
NG
A C
ente
r for
Bes
t Pra
ctic
es
� A
keiis
a C
olem
an, S
enio
r Pol
icy
Ana
lyst
, NG
A C
ente
r for
Bes
t Pra
ctic
es
� R
icha
rd L
aine
, Edu
catio
n D
ivis
ion
Dire
ctor
, NG
A C
ente
r for
Bes
t Pra
ctic
es
12:0
0pm
—1:
00pm
Vene
zia (1
st F
loor
)
LU
NC
H
1:00
pm—
2:15
pm
Gra
nd B
allro
om C
(1
st F
loor
)
TE
AM
TIM
E #
1
Afte
r a
brie
f ov
ervi
ew to
the
full
grou
p on
the
goal
s an
d st
ruct
ure
of te
am ti
me,
st
ate
team
s w
ill m
eet i
ndiv
idua
lly to
sha
re ta
ke-a
way
s fr
om th
e m
orni
ng s
essi
ons.
Tea m
s w
ill a
lso
enga
ge i
n a
faci
litat
ed e
xerc
ise
that
will
hel
p th
em b
egin
to
deve
lop
a tw
o-ge
nera
tion
polic
y ac
tion
plan
for t
heir
stat
es.
2:15
pm—
2:30
pm
Out
side
Bre
akou
t Ro
oms o
n 3rd
Flo
or
BR
EA
K
2:30
pm—
3:30
pm
3rd F
loor
Bre
akou
t Ro
oms
Vien
na (3
rd F
loor
)
Rivi
era
(3rd
Flo
or)
TW
O-G
EN
ER
AT
ION
AFF
INIT
Y G
RO
UPS
Thes
e in
tera
ctiv
e br
eako
ut s
essi
ons
will
allo
w a
ttend
ees
to p
artic
ipat
e in
sm
alle
r gr
oup
disc
ussi
ons o
f tw
o -ge
nera
tion
polic
y op
portu
nitie
s and
cha
lleng
es in
spec
ific
polic
y ar
eas,
feat
urin
g le
ad d
iscu
ssan
ts w
ho c
an p
rovi
de e
xam
ples
from
thei
r wor
k.
Wor
kfor
ce D
evel
opm
ent a
nd T
wo-
Gen
Parti
cipa
nts
will
joi
n w
orkf
orce
dev
elop
men
t ex
perts
to
iden
tify
partn
ersh
ip
oppo
rtuni
ties
arou
nd w
orkf
orce
dev
elop
men
t an
d po
stse
cond
ary
educ
atio
n at
the
stat
e an
d lo
cal
leve
ls,
as w
ell
as o
ppor
tuni
ties
to
infu
se a
tw
o-ge
nera
tion
pers
pect
ive
into
the
se a
dult-
focu
sed
syst
ems.
Parti
cipa
nts
will
als
o ex
plor
e ho
w
they
can
lev
erag
e th
e W
orkf
orce
Inn
ovat
ion
and
Opp
ortu
nity
Act
to
bette
r co
llabo
rate
acr
oss t
he e
duca
tion
and
empl
oym
ent s
yste
ms.
Dis
cuss
ion
Lead
ers:
� M
egha
n W
ills,
Seni
or P
olic
y A
naly
st, N
GA
Cen
ter f
or B
est P
ract
ices
�
Kar
la A
guirr
e, D
irect
or o
f W
orkf
orce
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elop
men
t, U
tah
Dep
artm
ent o
f W
orkf
orce
Ser
vice
s �
Stev
en D
ow, E
xecu
tive
Dire
ctor
, CA
P Tu
lsa
� A
rdel
l G
albr
eth,
Exe
cutiv
e D
irect
or o
f W
orkf
orce
Con
nect
ions
, N
evad
a D
epar
tmen
t of E
mpl
oym
ent,
Trai
ning
and
Reh
abili
tatio
n
Ear
ly C
are
and
Educ
atio
n as
a T
wo-
Gen
Lev
er
Dur
ing
this
sess
ion,
par
ticip
ants
and
lead
ers i
n th
e fie
ld o
f ear
ly c
are
and
educ
atio
n w
ill d
iscu
ss p
olic
y ef
forts
to
appl
y a
two-
gene
ratio
n ap
proa
ch t
o ex
istin
g ea
rly
child
hood
pro
gram
min
g. P
artic
ipan
ts w
ill a
lso
expl
ore
how
the
y ca
n le
vera
ge
ESSA
and
CC
DB
G t
o be
tter
colla
bora
te a
cros
s th
e ea
rly c
are
and
empl
oym
ent
syst
ems.
Dis
cuss
ion
Lead
ers:
� Sa
ra M
icke
lson
, Pol
icy
Ana
lyst
, NG
A C
ente
r for
Bes
t Pra
ctic
es
� H
anna
h M
atth
ews,
Cen
ter f
or L
aw a
nd S
ocia
l Pol
icy
�
Trac
y G
rube
r, D
irect
or o
f th
e O
ffic
e of
Chi
ld C
are,
Uta
h D
epar
tmen
t of
Wor
kfor
ce S
ervi
ces
Page
4 o
f 9
Mon
day,
Mar
ch 1
4, 2
016
Mila
no (3
rd F
loor
)
Audo
bon
(3rd
Flo
or)
� V
ince
nt C
osta
nza,
Exe
cutiv
e D
irect
or o
f th
e Ra
ce t
o th
e To
p–Ea
rly
Lear
ning
Cha
lleng
e an
d th
e D
irect
or o
f th
e O
ffic
e of
Prim
ary
Educ
atio
n,
New
Jers
ey D
epar
tmen
t of E
duca
tion
Pare
nt a
nd C
hild
Hea
lth, a
nd T
wo-
Gen
Th
is d
iscu
ssio
n w
ill f
ocus
on
two-
gene
ratio
n po
licy
oppo
rtuni
ties
in t
he h
ealth
ar
ea, i
nclu
ding
how
pol
icym
aker
s ca
n le
vera
ge th
e A
ffor
dabl
e C
are
Act
to p
rovi
de
mor
e in
tegr
ated
hea
lth a
nd m
enta
l hea
lth se
rvic
es to
fam
il y m
embe
rs.
Dis
cuss
ion
Lead
ers:
�
Ake
iisa
Col
eman
, Sen
ior P
olic
y A
naly
st, N
GA
Cen
ter f
or B
est P
ract
ices
�
Dan
ette
Won
g To
miy
asu,
Dep
uty
Dire
ctor
of t
he H
ealth
Res
ourc
es
Adm
insi
tratio
n, H
awai
i Dep
artm
ent o
f Hea
lth
� C
arol
Mal
oney
, Dire
ctor
of S
yste
ms I
nteg
ratio
n/In
tegr
atin
g Fa
mily
Se
rvic
es, V
erm
ont A
genc
y of
Hum
an S
ervi
ces
Two-
Gen
App
roac
hes i
n H
uman
Ser
vice
s Th
is d
iscu
ssio
n w
ill f
ocus
on
oppo
rtuni
ties
to b
ette
r m
eet
the
mul
tiple
nee
ds o
f w
hole
fam
ilies
. Pa
nelis
ts w
ill s
hare
inn
ovat
ive
two-
gene
ratio
n st
rate
gies
for
ad
dres
sing
fam
ilies
’ hou
sing
, fin
anci
al li
tera
cy, m
enta
l hea
lth a
nd d
isab
ility
nee
ds
and
for p
rovi
ding
com
preh
ensi
ve s
ervi
ces
to c
hild
ren
and
fam
ilies
invo
lved
in th
e ch
ild w
elfa
re a
nd ju
veni
le ju
stic
e sy
stem
s.
Dis
cuss
ion
Lead
ers:
�
Ale
xand
ra C
awth
orne
, Se
nior
Pol
icy
Ana
lyst
, N
GA
Cen
ter
for
Bes
t Pr
actic
es
� A
nn S
ilver
berg
Will
iam
son,
Exe
cutiv
e D
irect
or, U
tah
Dep
artm
ent o
f H
uman
Ser
vice
s �
Mar
y D
upon
t, D
irect
or o
f Fin
anci
al E
mpo
wer
men
t, St
ate
of D
elaw
are
�
Ang
us C
hane
y, C
hair
of th
e V
erm
ont C
ounc
il on
Hom
eles
snes
s and
D
irect
or o
f Hou
sing
, Ver
mon
t Age
ncy
of H
uman
Ser
vice
s
3:30
pm—
3:45
pm
Out
side
Mila
no
(3rd
Flo
or)
BR
EA
K
3:45
pm—
4:45
pm
Gra
nd B
allro
om C
(1
st F
loor
)
TE
AM
TIM
E #
2
Stat
e te
ams w
ill m
eet i
ndiv
idua
lly a
gain
to sh
are
refle
ctio
ns w
ith te
am m
embe
rs o
n w
hat
they
hea
rd i
n th
e af
finity
gro
ups
and
to c
ontin
ue w
ork
on t
heir
two-
gene
ratio
n po
licy
actio
n pl
ans.
4:45
pm—
5:15
pm
Gra
nd B
allro
om C
(1
st F
loor
)
OPE
N D
ISC
USS
ION
Polic
y Fo
rum
par
ticip
ants
will
rec
onve
ne f
or a
n op
en d
iscu
ssio
n of
tak
e-aw
ays
from
the
day.
Par
ticip
ants
will
hav
e an
opp
ortu
nity
to e
xplo
re e
mer
ging
idea
s fo
r ho
w to
infu
se a
two -
gene
ratio
n pe
rspe
ctiv
e in
to e
xisti
ng p
olic
y an
d pr
actic
e an
d ho
w t
o le
vera
ge n
ew l
aws
and
othe
r op
portu
nitie
s fo
r ad
optin
g tw
o-ge
nera
tion
appr
oach
es to
serv
ing
low
-inco
me
fam
ilies
.
Mod
erat
or: S
haro
n M
cGro
der,
NG
A C
ente
r for
Bes
t Pra
ctic
es
5:15
pm
Gra
nd B
allro
om C
WR
AP
UP
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Executive Director’s Annual Performance Report
July 12, 2016
# 1 Executive Director’s Summary
# F Executive Leadership Presentations and Appointments
# 2 CCSD School-Community Partnership Program
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Executive Director’s Annual Performance Report
July 12, 2016
# 1 Executive Director’s Summary
# F Executive Leadership Presentations and Appointments # 3 Quality Job Growth and Business Expansion Financing Round Table
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Executive Director’s Annual Performance Report
July 12, 2016
# 2 Policies Implemented
# A Organization Structure Changes # B Succession Plan for Agency’s Continuity # C New and Revised Policies in the area of Financial
Oversight and Programmatic Service Delivery
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Executive Director’s Annual Performance Report
July 12, 2016
# 2 Policies Implemented
# A Organization Structure Changes
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PROGRAM DESIGN & DELIVERY OVERSIGHT INTERNAL SUPPORT & ADMINISTRATION
__
Dotted line represents reporting structure when performing secondary job functions like strategic initiatives, business engagement, etc.
Rectangles with double lines are non-staff consultants available to all
staff for Human Resources, Fiscal, Policy needs, etc.
Updated June 11, 2016
MaryAnn Avendano
Sr. Financial Analyst II
Melodye Stok Accounting Technician
Carol Turner
Fiscal Consultant
Jeannie Kuennen Sr. Prog. Mgr. ADW/Youth
Debra Collins
Program Manager
Stacey Bostwick
Program Manager
Norma Fernandez One Stop System Liaison
Jeff Marsh Data Quality Administrator
Tom Dang
Lead IT Sys. Analyst
Lauren Coleman
Tech. Support Analyst
Vacant
Tech. Support Analyst
Vicky Lara Accounting Support Clerk I
Faith Cannella
Sr. Financial Analyst II
Name
Position
Jan Pieri
H.R. Consultant
Chris Shaw
IT Systems Supervisor
Jeramey Pickett
Program Specialist II
Alex Cisneros Facilities Maintenance Tech.
Personnel working on
Strategic Initiatives
Ex-Officio Sector Council
Members
Personnel working on
Business Engagement
Celia Rouse
Project Administrator II Wilson Ramos
Program Specialist I
Tawuana Carroll
Program Specialist I
Scott Bartels Construction Trainer
Shawna Rice
Business Specialist II
Name
Position
LeRoy Bilal
Business Specialist II
Shawonda Nance
Program Manager
Suzanne Potter Board Administrator
Emilio Pias Sr. Analyst, Quality Assurance
Carol Polke
Program Specialist II
Dianne Tracy Administrative Assistant III
Jennifer Padilla
Program Manager
Vacant
Program ManagerBrett Miller
Manager, Strat.Planning & Analysis
Jim Valade
Financial Analyst II
Byron Goynes
Business Specialist IIKelly Ford
Administrative Manager
Ardell Galbreth
Executive Director
Kenadie Richardson Director, Business Engagement
& Communications
Ricardo Villalobos
Director, Workforce
Development Programs
Jaime Cruz
Chief Strategy Officer Jim Kostecki
Chief Financial Officer
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Executive Director’s Annual Performance Report
July 12, 2016
# 2 Policies Implemented
# B Succession Plan for Agency’s Continuity
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ExecutiveDirector’sAnnualPerformanceReport
July12,2016
#2 PoliciesImplemented
#C NewandRevisedPoliciesintheAreaofFinancialOversightandProgrammaticServiceDelivery
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Workforce Connections – Quality Assurance – Policy Revisions/Updates
August 2015
Admin-010-07 Procurement – Acquisition August 2015 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Inclusion of requisite “Written Prior Approval” Page-8 Item III (D)
Sept 2015 Admin-010-05 Award & Recognition Program Sept 2015 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Addition of new award category: Staff member – Longevity recognition.
Oct - 2015 ADW-030-01 Eligibility for WIA Title I services Nov - 2015 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Revised and implemented livable wage rate.
Nov – 2015 Admin-010-05 Award and Recognition Program Nov – 2015 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Addition of five (5) new categories: Workforce Development Champion Award, Workforce Development Innovation Award, Workforce Development Distinguished Service Award, Employer of the Year Award, Workforce Development One-Stop Affiliate Site Award.
Apr – 2016 Admin-010-01 WIOA Administrative Standards 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: This policy includes and implements the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
Date Number Policy Effective Date Support Paperwork Review/Updates by Authorization
Apr-2016 Admin-010-02 Sanctions and Resolutions for non-compliance
04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Revised policy in its entirety; Revision of compliance requirements; and Inclusion of new provisions and citations consistent with the new law. WIOA – 2 CFR Part 200
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Workforce Connections – Quality Assurance – Policy Revisions/Updates
Apr-2016 Admin-010-03 Compliance Assurance Reviews 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: This policy includes and implements the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations. The changes consist of: Revised policy in its entirety/inclusion of “Appeals” procedure (new); Revision of compliance requirements; and Inclusion of new provisions and citations consistent with the new law.
Apr-2016 Admin-010-04 Record Retention 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: The revisions/updates consist of: Revised policy in its entirety; Revision of compliance requirements; and Inclusion of new provisions and citations consistent with the new law.
Apr-2016 Admin-010-05 System Award recognition 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: The revisions/updates consist of: Revised policy in its entirety (formatting); Revision of compliance requirements; and Inclusion of new background to reflect alignment with Local Workforce Development Board (LWDB) “Four-Year Local Plan
Apri-2016 Admin-010-07 Contract Closeout 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: This policy includes and implements the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
Apr-2016 Admin-010-08 Procurement Protest Standards 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: This policy provide guidance and set forth guidelines and procedures that govern the treatment, handling and resolution of protests in connection with WC procurement actions.
Date Number Policy Effective Date Support Paperwork Review/Updates by Authorization
Apr-2016 Admin-010-09 Audit Process 04-25-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Provide guidance and set forth the standards with respect to audit requirements, audit resolution, and debt collection.
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Workforce Connections – Quality Assurance – Policy Revisions/Updates
May-2016 GEN-010-01 EO & Grievance Process 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
May-2016 GEN-010-02 Incident Reporting 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
May-2016 GEN-010-03 Credential Certificate 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
May-2016 GEN-010-04 Change of Service Provider 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
May-206 GEN-010-05 Relocation Assistance 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
Date Number Policy Effective Date Support Paperwork Review/Updates by Authorization
May-2016 GEN-010-06 ETPL 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations. Initial Eligibility, Subsequent Eligibility.
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Workforce Connections – Quality Assurance – Policy Revisions/Updates
May-2016 GEN-010-07 Data Recording and Management
05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implements the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations. Removed from “Services and Activities” category now on General.
May-2016 GEN-010-08 ITAS 05-04-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Includes and implement the provisions that affect programs, services or activities carried out under Title I of WIOA and its associated regulations.
May-2016 GEN-010-08 ITAs 05-12-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Updated requirements with respect to the provision of ITAs for OSY.
May-2016 Admin-010-06 Procurement – Acquisition 07-01-16 Yes: Update/Change tracking paperwork
Quality Assurance Workforce Connections Executive Director
Revisions/Updates: Provides guidance with respect to methods for the procurement of goods and services. Implementation of requirements under 2 CFR Part 200.
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ExecutiveDirector’sAnnualPerformanceReport
July12,2016
#3 TechniquesandMethodsEmployedtoAssistService
Providers
#A SecuredandProvidedStaffandServiceProviders
AdministrativeandFinancialManagementTrainingincludingProcurement
o ResCareRAYSQualityCustomerServiceTraining
(ResCare)o TrueColorsProfessionalDevelopmentTrainingo NationalAssociationofWorkforceBoards(NAWB)
2016ConferenceWashingtonDCo NationalAssoc.ofJobTrainingAssistance(NAJA)
2016ConferenceLasVegaso NatlCouncilofLaRazaWorkforceDevelopment
Forumo MarijuanaandWorkplaceChallenges
#B SecuredandProvidedRFP101TrainingforPotential
andExistingServiceProviders#C MetorExceededAllEstablishedPerformanceMeasures (WIOAFormulaFunds,AARPandYouthbuild)
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ExecutiveDirector’sAnnualPerformanceReport
July12,2016
#3 TechniquesandMethodsEmployedtoAssistService
Providers
#A SecuredandProvidedStaffandServiceProviders
AdministrativeandFinancialManagementTrainingincludingProcurement
o ResCareRAYSQualityCustomerServiceTraining
(ResCare)o TrueColorsProfessionalDevelopmentTrainingo NationalAssociationofWorkforceBoards(NAWB)
2016ConferenceWashingtonDCo NationalAssoc.ofJobTrainingAssistance(NAJA)
2016ConferenceLasVegaso NatlCouncilofLaRazaWorkforceDevelopment
Forumo MarijuanaandWorkplaceChallenges
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ResCare RAYS Customer Service Training (for WC Staff)
Accomplishing our Mission Through
ResCare’s At Your Service (RAYS) Program
November 2015
Objectives
o What we learned from Disney
How to deliver our Common Purpose when providing services to Job
Seekers, Employers and Funding and Internal Customers
Executive of Common Purpose through Quality Standards
RAYS Certification Process
Training Agenda
o Delivering the RAYS Program
o Setting the Stage: Presentation and Image
o Assisting Customers to Meet Individual Needs
o Service Recovery: When Things Go Wrong
o Graduation
o Overview of RAYS Certification Process
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MARCH 12TH - 15TH // WASHINGTON HILTON
PRESENTED BY:THE NATIONAL ASSOCIATION OF WORKFORCE BOARDS
TECHNOLOGYCOMMUNITYTRANSFORMATION
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PAGE 6 // THE FORUM 2016
Welcome to The Forum 2016! On behalf of the NAWB Board and our staff, we’re excited and appreciative that you have made the investment of your time, resources, and energy to join us here in Washington for what has become the premier event for the workforce development industry. The past year has been one of both dynamic change and gradual evolution in the workforce system, as we take steps to implement the Workforce Innovation & Opportunity Act (WIOA). WIOA requires that we redefine the workforce system as a cornerstone of economic prosperity and global competitiveness. This is only accomplished through reexamination of what we know about the role that workforce development plays in our regional economies, our relationships, and our efforts to grow.
The Forum 2016 engages and prepares workforce, education and economic development stakeholders to embrace technology, community, and transformation in addressing the needs of businesses, career seekers, and local economies to build the competitive capacity of their regions. The Forum embraces a vision for workforce development as: an engine for economic prosperity; an investment in our future; a network that powers competitive growth; a relationship between the workplace and the worker; and a commitment to provide the skilled talent businesses need to thrive.
THE FORUM 2016 PROGRAMMING
The Forum 2016 program focuses on the tools and strategies needed to implement WIOA successfully. We start with keynote addresses that help us examine the future at a macro and micro level so that we can better understand the trends that will impact our communities and develop our own visions of how workforce development will need to respond. On Sunday, Industry Briefings and a series of technology workshops address the ways that advances in technology and human capital development are reshaping the world of work. Forum Collaborative Sessions explore the shared responsibilities workforce boards and their partners in education, economic development, business/industry, and communities have to move beyond programmatic emphasis to impact and effect real change in their regions.
On Monday, a panel discussion with policy-makers within the Department of Labor provides guidance and
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