EXECUTIVE DIRECTOR, OPERATIONS (Chief Operating Officer ... · Southern end of the Mornington...

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CANDIDATE INFORMATION PACK EXECUTIVE DIRECTOR, OPERATIONS (Chief Operating Officer) PENINSULA HEALTH

Transcript of EXECUTIVE DIRECTOR, OPERATIONS (Chief Operating Officer ... · Southern end of the Mornington...

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CANDIDATE INFORMATION PACK

EXECUTIVE DIRECTOR, OPERATIONS (Chief Operating Officer) PENINSULA HEALTH

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TABLE OF CONTENTS

Executive Summary 3

Peninsula Health 4

Executive Director Operations 7

Employment Terms & Conditions 10

How to Apply 11

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EXECUTIVE SUMMARY

• Senior role with major, complex health care service

• Operational leadership during time of strategic change and growth

• High performing Executive team committed to innovation, improvement and exceptional care

The Executive Director, Operations (Chief Operating Officer), Peninsula Health provides experienced senior

executive health leadership within a complex health system. Peninsula Health is a major public health service

that serves the metropolitan and rural areas on Victoria’s Mornington Peninsula. With a number of acute

hospitals (Frankston Hospital and Rosebud Hospital) and a multitude of community, rehabilitation, mental

health and aged services, Peninsula Health provides end-to-end healthcare services to a population of over

300,000 people (which can increase by around 100,000 in peak tourism seasons), with a budget of $405m and

6000FTE.

Reporting to the Chief Executive Officer, Peninsula Health, you will be responsible for leading and managing

all Acute, Community, Rehabilitation, Aged, Pain and Palliative Care services across Peninsula Health sites. A

critical role to the successful delivery of safe, connected, effective and personal care, the Executive Director,

Operations will be required to drive innovative, strategic growth for the organisation while ensuring

operational integrity, robust financial management and exceptional delivery of care for patients and the

community. You will provide capable leadership and management to strategic and business planning, policy

development, business and clinical service strategies and diverse stakeholder and relationship management.

Preferably, you will be an experienced health services Executive, with highly developed strategic and analytical

skills. As a member of the Executive Leadership Team you take a system-wide approach to strategic health

service planning and development. The Executive Director, Operations (COO) will be required to provide

critical leadership to the development of new, redesigned services during a period of exceptional growth,

including the redevelopment of Frankston Hospital.

To be a strong contender for this position, you will demonstrate experience with building people capability

and knowledge, in a complex hospital or health service to drive performance and whole of system

improvement. You will have proven experience in enhancing workplace culture, extensive executive

management experience and a successful record of achievement in leading a large health organisation

operating in a complex service delivery environment.

You thrive on the challenge of being in the arena and are respected for your strategic leadership in delivering

patient-centred outcomes and world class services, whilst fostering innovation to manage in a fiscally

challenging context. You create long term value in collaboration with the Chief Executive, the Board and the

Executive Team and possess an enviable reputation for successful planning and management of human,

financial and capital resources. A tertiary qualification in either a health or business-related discipline will be

viewed favourably.

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PENINSULA HEALTH

VISION: Building on our strong foundations of teamwork and continuous

improvement, we will be a recognised leader in the provision of person-centred care.

MISSION: In partnership, building a healthy community.

VALUES: Service We serve our diverse community by providing accessible, responsive and personalised care.

Integrity We are open, honest, just, reasonable, and ethical in our relationships.

Compassion We understand the needs of those we serve and respond with care.

Respect We champion the rights of individuals to be in control of their lives and to be treated as

equals.

Excellence We hold ourselves accountable for achieving the best health outcomes for individuals and

our community.

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GEOGRAPHIC REGION

Peninsula Health covers communities in the local government areas of Frankston, Mornington Peninsula and

part of Kingston in Victoria Australia. It covers a bayside area bordered by Carrum to the north, Langwarrin

and Hastings to the east and Flinders and Portsea to the south. The catchment area encompasses

approximately 850 square kilometres. 1

The region’s population has grown to over

300,000 people, with an additional seasonal influx

of visitors of up to 100,000. The population is

growing at a faster rate than most other regions,

with a growth rate of 18.9% predicted over the

next decade, compared to a growth rate of 13.6%

in Melbourne and 11.8% Victoria-wide. 2

DEMOGRAPHICS

Peninsula Health has strategically evolved to

become a provider of primary, secondary,

subacute and community care services. As such, it

is able to service the entire continuum of care

from its 10 major sites with an increasing

emphasis on disease prevention, early diagnosis,

early intervention and the better management of

chronic illnesses. Training and education programs attract medical, nursing, allied health and management

students from around Australia and overseas. The organisational climate is one of empowerment,

accountability and continuous improvement.

The area is home to a diverse, growing community. Not only is there a high proportion of older people, but

there is the catchment is home to more under 19’s than the State average. These demographics provide for

complex, diverse and varied presentations across a multiplicity of services.

With the Eastlink Freeway providing simple, easy access to the Melbourne CBD, the region is enticing those

that wish to live in a beach-side location while being close to the city.

FRANKSTON HOSPITAL Frankston Hospital is the major provider of acute, secondary and tertiary hospital services on the Mornington Peninsula. With 454 beds, it provides general and specialty medical and surgical services, mental health, maternity, and paediatric services.

In its role as a major teaching centre, the hospital has affiliations with Monash University and Deakin University and links with other universities in postgraduate studies, including allied health.

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To meet the growing demand for healthcare from the growth in population, a $562 million redevelopment project has been planned for Frankston Hospital. This project will deliver Frankston Hospital with 120 new hospital beds, two new operating theatres and an additional 13 new emergency department beds as part of

the 11-storey redevelopment 3

ROSEBUD HOSPITAL Rosebud Hospital is at the heart of the Rosebud Health Hub – a new health initiative for the people on the Southern end of the Mornington Peninsula. The Rosebud Health Hub provides a comprehensive range of Healthcare services from the Rosebud Hospital site, including Community Health, Mental Health, Allied Health and Dental Health services.

Rosebud Hospital has 30 acute and 30 subacute beds, four surgical beds serving one operating theatre, nine Renal Dialysis chairs, three Cardiac Monitored beds, four Chemotherapy chairs and an Emergency Department with nine cubicles and a fast track area. Situated 80kms from Melbourne’s CBD, the hospital provides care and treatment for both admitted and outpatients. Rosebud Hospital provides services for more than 130,000 residents on the Southern Peninsula. Rosebud has also been given the green light to undergo Stage 1

redevelopment.4

MORNINGTON CENTRE

The Mornington Centre is a purpose built 90 bed Geriatric Evaluation and Management facility. The

Mornington Centre provides a full range of specialist medical, nursing and allied health services. On admission

patients are assessed by our clinical team and undertake an individualised therapy program. Patients are

mostly older people with complex or multiple health care conditions associated with ageing, memory and

thinking problems, chronic illness or disability. As a facility for Promoting Health Independence, the focus of

the Mornington Centre is to assist patients to maximise their abilities and plan for the future.5

GOLF LINKS ROAD REHABILITATION CENTRE

The Golf Links Road site houses a number of Peninsula Health’s Community and Continuing Care Service:

• Frankston Community Rehabilitation Centre

• Golf Links Road Rehabilitation Units 1 & 2

• Carinya Residential Aged Care Unit

• Tattersalls Palliative Care Unit

The purpose-built facilities at the Golf Links Road site are designed to cater to clients of all ages in a warm and

friendly environment. Services include rehabilitation (including physiotherapy, speech pathology and

occupational therapists), prosthetics, social work, hydrotherapy and gym access, palliative Care and

psychogeriatric aged care. 6

COMMUNITY HEALTH SERVICES Peninsula Health Community Health provides a broad range of affordable services for people living in

Frankston and the Mornington Peninsula. These services aim to keep you active and healthy, as well as

providing treatment and advice to help you regain their health. 7 Locations include Frankston Community

Health, Hastings Community Health, Mornington Community Health and Rosebud Community Health.

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EXECUTIVE DIRECTOR, OPERATIONS

POSITION PURPOSE

The Executive Director Operations is responsible for leading and managing all Acute, Community,

Rehabilitation, Aged, Pain and Palliative Care services across Peninsula Health sites. A critical role to the

successful delivery of safe, connected, effective and personal care, the Executive Director, Operations will be

required to drive innovative, strategic growth for the organisation while ensuring operational integrity, robust

financial management and exceptional delivery of care for our patients and community. This role will liaise

with the Executive Directors, Clinical and Operational Directors and Department Heads as well as Department

of Health representatives and other relevant external bodies to ensure effective health service delivery.

KEY DUTIES AND RESPONSIBILITIES

The Executive Director Operations key responsibilities will include:

• Operational responsibility of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services

across Peninsula Health

• Budget management of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services

across Peninsula Health

• Innovation and operational improvements across the Service

• Strategic leadership of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services across

Peninsula Health

• Contribute to a high functioning Executive team at a time of significant change and growth

• Present to Board of Directors

View the required skills, experience and knowledge in the Position Description.

SELECTION CRITERIA

The Executive Director Operations will have skill, experience and knowledge in the following criteria:

1. Demonstrated experience in leading clinical health service delivery within a large private or public

sector health service, including demonstrated capability to delivery on clinical, operational, quality

and financial targets.

2. Demonstrated capability in complex business performance analysis and development and

implementation of performance improvement initiatives.

3. Demonstrated senior leadership capability with experience in managing a team of diverse professional

disciplines.

4. Demonstrated ability to work as an effective member of the Executive Team.

5. Demonstrated capability to establish successful internal and external stakeholder relationships to

facilitate effective service delivery.

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6. Exceptional interpersonal, verbal and written communication skills.

QUALIFICATIONS & EXPERIENCE

The incumbent must hold a post graduate qualification in health-related field.

Desirable

• Experience across multi-disciplinary areas including Community Health

• Track record of delivering complex change and growth projects

• Proven experience in leading and building diverse teams

• Understanding and experience in delivering Board obligations

Personal Attributes:

• Integrity – Inspires trust by treating all individuals fairly. Operates in a manner that is consistent with

the organisation’s Code of Conduct.

• Relationship Building – Establishes and maintains relationships with people at all levels, promotes

harmony and consensus through diplomatic handling of disagreements, forges useful partnerships

with people across business areas, functions and organisations, builds trust through consistent

actions, values and communication, minimises surprises.

• Initiative and Accountability – Proactive and self-starting, seizes opportunities and acts upon them,

takes responsibility for own actions.

• Stakeholder Management – Identifies and manages a range of complex and often competing needs,

identifies issues in common for one or more stakeholders and uses them to build mutually beneficial

partnerships, finds innovative solutions to resolve stakeholders issues

• Strategic Planning – Inspires a sense of purpose and direction within context, understands the

organisation’s current and future role, considers the ramifications of issues and long-term impact of

• Leadership – Communicates a vision that generates enthusiasm and commitment, recognises and

rewards behaviour that is aligned with the vision, identifies potential issues and setbacks and guides

team to optimise outcomes, models the behaviour expected of others.

• Organisational Awareness – Understands and addresses underlying problems, opportunities or

external forces affecting the organisation, uses strategic relationships and knowledge to predict and

prepare for the impact of events on the organisation, understands the impact of external events and

changing stakeholder needs on the organisation and government.

CHALLENGES Major challenges currently associated with the role include:

• Ensuring the evolution of service models to best care for our community

• Develop the team and help implement growth and change initiatives

• Strong financial management throughout the organisation

• Managing the growing population, and aging workforce, within the region

• Contributing to a number of redevelopment projects including a new hospital build

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REPORTING & KEY RELATIONSHIPS The Executive Director Operations reports directly to the Chief Executive Officer. The position has direct supervision responsibilities for the Clinical Directors and a Deputy Chief Operating Officer, this includes Acute Services, Community Health Services and Rehabilitation, Aged Care, Pain and Palliative Care Services.

Please see organisational charts for a clear overview of this information.

KEY DATA

Staffing 6000 Staff and 750 volunteers

Annual Budget $405m

Service Location Frankston Hospital

Plus, travel between all Peninsula Health sites

Useful Links Role Description

Peninsula Health website link

Statement of Priorities

Organisation Chart

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EMPLOYMENT TERMS & CONDITIONS

REMUNERATION Approximately $250-270K (TRP) depending on candidate

TERM 5 years

CLASSIFICATION GSERP

PRE-EMPLOYMENT PROBITY CHECKS

Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees

will be asked whether there are any reasons why they should not be appointed such as: Information on a

person’s criminal history and other associated probity checks will be sought from those candidates whose

application has progressed to shortlisting for interview.

Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction

may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one

that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation

of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth),

and does not breach the confidentiality provisions of the Youth Justice Act 1992.)

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HOW TO APPLY

The closing date for applications is Wednesday the 11th of September 2019

The reference number to include in your application is H19_3177

For a confidential discussion, please contact Principal Consultant, Rhodie Miller:

M: +61 (0)422 816 557

E: [email protected]

Please submit application documentation to Executive Search Coordinator, Jane Mather:

T: +61 (02)9900 0113

E: [email protected]

It is standard practice for HardyGroup to acknowledge receipt of your application no later than the next

business day. We request that if you do not receive the acknowledgement, you contact the search coordinator

listed above as soon as possible after the 24-hour business period and arrange to resend your application if

necessary.

Your application must include:

1. Completed HG Application Form

2. Cover letter addressed to the search consultant;

3. A written response addressing the key selection criteria, found on page 7; and

4. An up to date copy of your Curriculum Vitae

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REFEREES

You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in

the Candidate Profile. You should carefully consider who you select to approach to provide reference advice.

Your current manager must be included. It is customary for referee reports to be requested after interview

and if you are the preferred candidate, your permission will be requested prior to contacting your referees.

PERSONAL INFORMATION

HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however

in submitting an application you are extending permission to share your application with the Selection Panel.

Personal Information will be used to assess your suitability for appointment to this Positions Health Services.

As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy

and the Information Privacy Act 2009.

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Position Description

Overview of Peninsula Health Peninsula Health is a major metropolitan healthcare network providing acute, sub-acute, mental health and extensive community services to a population of over 300,000 people. The organisation has experienced significant growth in recent years and services a diverse community across Frankston and the Mornington Peninsula.

The organisation has over 6000 staff and 750 volunteers. With proposed developments and growth in teaching and research, the workforce is expected to grow to over 7500 in the next five years.

Peninsula Health’s mission to “Build a Healthy Community In Partnership” recognises the importance of partnerships with local providers that assist with the provision of services to our local community and tertiary providers that provide specialist services not currently delivered by Peninsula Health.

Our Values The core values of the organisation underpin everything we do. In representing Peninsula Health, we

expect all employees and volunteers to role model the following:

Service: Serve our diverse community by providing accessible, responsive and personalised care

Integrity: Be open, honest, just, reasonable and ethical in our relationships

Compassion: Understand the needs of those we serve and respond with care

Respect: Champion the rights of individuals to be in control of their lives and to be treated as equals

Excellence: Hold ourselves accountable for achieving the best health outcomes for individuals and our

community

Position Title: Executive Director, Operations (Chief Operating Officer)

Cluster: Executive

Location: Based at Frankston Hospital but may be required to work across all sites

Agreement: GSERP

Hours: As per contract

Operationally Reports to: Chief Executive Officer

Professionally Reports to: Chief Executive Officer

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Position Description Template PROMPT doc no: 24691368 Version: 1.0

First created: 16/09/2016 Page 2 of 5 Last reviewed: 14/06/2017

Version changed: 14/06/2017 UNCONTROLLED WHEN DOWNLOADED Next review:

Position Summary

The Executive Director, Operations (Chief Operating Officer) is responsible for leading and managing all Acute, Community, Rehabilitation, Aged, Pain and Palliative Care services across Peninsula Health sites. A critical role to the successful delivery of safe, connected, effective and personal care, the Executive Director, Operations will be required to drive innovative, strategic growth for the organisation while ensuring operational integrity, robust financial management and exceptional delivery of care for our patients and community. This role will liaise with the Executive Directors, Clinical and Operational Directors and Department Heads as well as Department of Health representatives and other relevant external bodies to ensure effective health service delivery.

Key Responsibilities

Operational responsibility of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services across Peninsula Health

Budget management of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services across Peninsula Health

Innovation and operational improvements across the Service

Strategic leadership of Acute, Community, Rehabilitation Aged, Pain and Palliative Care services across Peninsula Health

Contribute to a high functioning Executive team at a time of significant change and growth

Present to Board of Directors

Key Result Areas/Main Priorities Operational / Clinical Performance

Work with the Executive Team to ensure that the annual Statement of Priorities, operational plans, budget and strategic priorities are achieved.

Oversee the operational management of Acute, Community, Rehabilitation Aged, Pain and Palliative Care across Peninsula Health.

Develop and implement quality operational and system improvements to ensure compliance with accreditation requirements and to meet operational and financial key performance indicators.

Provide regular reports to the Chief Executive, Executive and the Board of Directors with regard to the financial, operational risk management and strategic performance of operational portfolio.

Participate in Board and subcommittees as required by the Chief Executive

Drive effective practice delivery and support the performance of Deputy Chief Operating Officer and Clinical Directors

Contribute to annual business planning and revenue and expenditure budget development

Build and maintain effective working relationships with internal

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Position Description Template PROMPT doc no: 24691368 Version: 1.0

First created: 16/09/2016 Page 3 of 5 Last reviewed: 14/06/2017

Version changed: 14/06/2017 UNCONTROLLED WHEN DOWNLOADED Next review:

and external stakeholders including the Department of Health, Commonwealth Department of Health and Ageing, Local Government Authorities, tertiary education providers, other health care providers and community representatives

Implement strategies and lead innovation to ensure that care is safe,

effective, connected and personal across the organisation

Engage consumers in design and organization reform activities

Peninsula Health Values

Display values of service, integrity, compassion, respect, and excellence when carrying out duties and in dealing with patients, consumers and colleagues

Contribute to a supportive and inclusive workplace culture that embraces diversity and inclusion

Ensure familiarity with the expected standards of performance in the role and actively contribute to own personal development.

Lead a culture of wellbeing and stand for, no tolerance to bullying and harassment

Consumer Focus and Person Centred Care

Ensure an excellent standard of service is offered by partnering with patients, consumers and/or carers and the community at all levels of health care provision, planning and evaluation.

Demonstrate a commitment to the patient ‘Charter of Healthcare Rights.’

Maintain a professional and friendly approach in all interpersonal communication with patients, consumers and colleagues.

Recognise and respond to the needs and requirements of each individual patient, consumer and/or carer.

Quality and Safety

Ensure patient and consumer safety and quality of care is the highest priority.

Ensure any risks are identified and reported promptly and that prevention strategies are implemented to ensure the safety of all patients and consumers.

Maintain a good working knowledge of the National Safety and Quality Health Service Standards, take the initiative to pursue opportunities for quality improvement, and actively contribute to the accreditation of the service being delivered.

Take all reasonable care for personal safety and the safety of patients, consumers and colleagues.

Comply with all Policies and Procedures, including the ‘Hand Hygiene’ Policy and clinical/operational practice guidelines.

Maintain confidentiality as per Peninsula Health Policies and Procedures and in accordance with relevant privacy and health records legislation.

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First created: 16/09/2016 Page 4 of 5 Last reviewed: 14/06/2017

Version changed: 14/06/2017 UNCONTROLLED WHEN DOWNLOADED Next review:

People and Culture

Actively involve patients, consumers and/or carers in quality and safety improvement activities.

Maintain up-to-date immunisation status related to own health care worker category.

Ensure that the principles of general and patient manual handling are adhered to.

Create and develop a positive working relationship with team and colleagues.

Act in accordance with the ‘Code of Conduct’ and ‘Workplace Behaviour’ Policies.

Actively participate in relevant professional development.

Selection Criteria

Essential Criteria

Post graduate qualifications in health related field

Demonstrated experience in leading clinical health service delivery within a large private or public sector health service, including demonstrated capability to delivery on clinical, operational, quality and financial targets

Demonstrated capability in complex business performance analysis and development and implementation of performance improvement initiatives

Demonstrated senior leadership capability with experience in managing a team of diverse professional disciplines

Demonstrated ability to work as an effective member of the Executive Team

Demonstrated capability to establish successful internal and external stakeholder relationships to facilitate effective service delivery

Exceptional interpersonal, verbal and written communication skills

Desirable Criteria

Experience across multi-disciplinary areas including Community Health

Track record of delivering complex change and growth projects

Proven experience in leading and building diverse teams

Understanding and experience in delivering Board obligations

Personal Attributes

Integrity – Inspires trust by treating all individuals fairly. Operates in a manner that is consistent with the organisation’s Code of Conduct.

Strategic Planning – Inspires a sense of purpose and direction within context, understands the organisation’s current and future role, considers the ramifications of issues and long-term impact of

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Position Description Template PROMPT doc no: 24691368 Version: 1.0

First created: 16/09/2016 Page 5 of 5 Last reviewed: 14/06/2017

Version changed: 14/06/2017 UNCONTROLLED WHEN DOWNLOADED Next review:

Relationship Building – Establishes and maintains relationships with people at all levels, promotes harmony and consensus through diplomatic handling of disagreements, forges useful partnerships with people across business areas, functions and organisations, builds trust through consistent actions, values and communication, minimises surprises. Initiative and Accountability – Proactive and self-starting, seizes opportunities and acts upon them, takes responsibility for own actions.

Stakeholder Management – Identifies and manages a range of complex and often competing needs, identifies issues in common for one or more stakeholders and uses them to build mutually beneficial partnerships, finds innovative solutions to resolve stakeholders issues

work being done. Leadership – Communicates a vision that generates enthusiasm and commitment, recognises and rewards behaviour that is aligned with the vision, identifies potential issues and setbacks and guides team to optimise outcomes, models the behaviour expected of others. Organisational Awareness – Understands and addresses underlying problems, opportunities or external forces affecting the organisation, uses strategic relationships and knowledge to predict and prepare for the impact of events on the organisation, understands the impact of external events and changing stakeholder needs on the organisation and government.

Performance Appraisal/Review

1. Where a new employee is appointed to this position, a review of the appointment will occur prior to

the end of the six month probationary period. 2. A Performance Development Review will be conducted on an annual basis.

Position Description Authorisation

AUTHORISED BY Chief Executive Officer

NAME : Felicity Topp

SIGNATURE:

DATE:

I have read and confirm I understand the information above.

POSITION INCUMBENT NAME :

SIGNATURE:

DATE:

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Emergency Care

Workforce Bureau

Risk identification, Safety,

Communication, Environment

Program

Executive Director,

Operations(Chief Operating

Officer)

Surgical Services

Executive Director, Nursing,

Midwifery and Allied Health

(Chief Nursing & Midwifery Officer)

Quality Safety and Clinical Governance

Acting Executive Director, Medical Services & Clinical

Governance(Chief Medical

Officer)

Research

Executive Director Strategy, Planning

and Business Development

(Chief Information Officer)

Legal Services, Compliance and Risk(Chief Legal Officer)

Felicity ToppChief Executive

Women's & Children's Service

Rehabilitation, Aged, Pain

&Palliative Care

Allied Health(Chief Allied

Health Officer)

Support Services

Education and Training

Pharmacy

Imaging Services

Facilities and Infrastructure Management

Peninsula Health Informatics

Supply and Procurement

Executive Director, Finance

(Chief Finance Officer)

Executive Director People,

Communications and Philanthropy

(Chief People

MePACS

Director, Capital Planning

Deputy Chief Operating Officer

Medical Workforce Unit

GP Liaison

Infection Prevention

Director Finance

Payroll Service

Revenue Services

Director People

OrganisationalDevelopment

People Relations

Community Health Service

Pathology

Recruitment and Compliance

Workforce Health and Wellbeing

Corporate Communications and Philanthropy

Ambulatory Services

Acute Medical Services

Intensive Care

Rosebud Hospital

s

Mental Health Services

Continuing Education

Development Unit

Deputy Chief Operating Officer

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ED, Operations (Overall)

Executive Director, Operations (Chief Operating Officer)

Acute ServicesDeputy Chief Operating Officer

Clinical DirectorsOperations Directors

Community Health ServicesOperations Director

Rehabilitation, Aged, Pain & Palliative Care

Clinical DirectorOperations Director

Executive Assistant

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ED, Operations (Acute)

Executive Director, Operations

(Chief Operating

Officer)

Clinical Directors(direct reporting line to

COO)

Deputy Chief Operating Officer

(New Position)

Ambulatory Care Services

Operations Director

HITH

Outpatient

Day Chemotherapy Unit

Haemodialysis

Infusion Centre

Emergency CareClinical Director

Operations Director

Frankston Hospital ED

Rosebud Hospital ED

SurgeryClinical Director

Operations Director (shared)

Thoracic Surgery

Urology

Ears Nose and Throat

Plastic Surgery

General Surgery 1,2, 3

Orthopedic Surgery

Vascular Surgery

Surgical Wards

AnaestheticsClinical Director

Operations Director (shared)

Department of Anaesthesia and Acute

Pain

Intensive CareClinical Director

Operations Director (shared)

Intensive Care Unit

Medicine Clinical Director

Operations Director

General Medicine

Respiratory/Sleep Medicine

Gastroenterology -Endoscopy

Endocrinology

Cardiology -Angiography

Infectious Disease

Cancer Services

Neurology

Rheumatology

Renal Medicine

Medical Wards

Women’s & Children’sClinical Director

Operations Director

Rosebud HospitalOperations Directors(DON/Site Manager)

Executive Assistant

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ED, Operations (Community, Rehabilitation Aged, Pain & Palliative Care )

Executive Director, Operations

(Chief Operating Officer)

Community Health Services

Operations Director

Community Care, PCP, ACP & PAC

Complex ServicesAlcohol & Addiction

MedicineSpecialist Clinics

Prevention Access Families

Access and Health Promotion

Counselling and Family Violence

Children’s Services and Volunteers

Community and Allied Health ResearchDental Services

Early Intervention –Chronic Diseases

PodiatryOutreach Services

Rehabilitation, Aged, Pain & Palliative Care

Clinical DirectorOperations Director

GLRInpatient Rehabilitation

The Mornington CentreInpatient GEM

Supportive & Palliative Care – PCU and Palliative

Care Consultation

Subacute Ambulatory Services including

Persistent Pain

Transition Care

Aged Care Assessment Services

Executive Assistant