OD Network of WNYBuff alo, NY

March 13 , 2014

Executive Coaching and Change

Executive Coaching Defined

P2. …”dynamic and flexible, iterative process for change that moves leaders from their current state to a desired state.”

Iterative Process

Gap Analysis

Closing the Gap

What Executive Coaching is Not

Consulting

Therapy

Mentoring

Training

Ask Probing Questions

4444Masterful Coaching Masterful Coaching ©© 20072007

“Sorry sir, but I just have one more question”-Detective Columbo

Get Rid of the Taxi Meter feeling that you haveto add value in the firstfive minutes

A coach Has a Certain Way of Being ….Engaging and inquiring until you arrive at the moment of true insight

Coaches engage and inquire until they arrive at the moment of true insight.

Coaching Process

Actual Desired

Performance FeedbackCreate Tension

Gap

Coaching Process

Assessments Reflective Insights Coachee Experience Coaching Sessions

Balance SheetAssets and Liabilities

Leadership Coaching ModelSummary

Attributes of Effective Coaching Create Constructive Tension Focus on Strengths, Not Weaknesses Ask Probing Questions Transfer “Heavy Lifting” to Coachee When Stuck, Reframe

Coachee Development

Personal Awareness Assessments Reflective Insight

Leveraging Assets Managing Liabilities Emotional Intelligence (EQ) Reflective Learning

Coach Attributes

Investigative questioning High EQ Intuitive Mindfulness – Focus on Coachee Engaging Coachee in Problem Solving Reframing Identify Gaps Business Acumen

Change Methodologies

Reflective Insights Leveraging Strengths Reframing Partnering

Shift in Coaching Paradigm

Achievement

Immediate

Weakness

Instruct/Tell

Ignore Past

Development

Long Term

Strength

Question/Probe

Engage Past/Reflection

Coaching Case Study

Executive Balance Sheet Leads a company of 300-500 employees $50-100 Million in sales Printing and distribution industry

Leadership Assets Strategic, Sincere, Trusted, Visionary, Planning, Functional

Expertise Leadership Liabilities

Introverted, Soft Spoken, Slow at Making Changes, Does Not Project Traditional Leadership Qualities

Leadership Challenge Transforming leadership group from low morale, excuse oriented,

laid back culture to a cohesive, proactive, high performing team How would you coach this Executive?

Coaching Resource

www.executivecoachingandtheprocessofchange.com