Executing on Social Business Transformation @ Tieto

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Moving out of the social silo Socializing Tieto’s digital workspace to enable employees to experience the value in enterprise 2.0

Philipp Rosenthal Future Office Evangelist Tieto, Digital Business Consulting [email protected]

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n The leading IT service company in Northern Europe providing IT and product engineering services.

•  Highly specialized IT solutions and services complemented by a strong technology platform. •  Trusted transformation partner, close to customers’ businesses.

Operations in close to 30 COUNTRIES

© 2012 Tieto Corporation

We live up to our values.

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We work together.

We are committed to quality.

We learn and grow.

We care for our people and customers.

Leadership & management create the environment for enterprise 2.0.


At Tieto there is a lot going on.

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… but how to keep a grip on it?

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Taking people by the hand & change the way of working.


Key challenges for information work.

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Distribution Retrieval

Enrichment Transparency


Introducing new opportunities.

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Share information 1:many

Follow people and sources

Tag Like

Comment The content cloud

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Our goal for the change.

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We want employees to learn how…

… to take responsibility

Share information in a way

so that it’s findable

… to stay on top of complexity

Keep a grip on more than one source of information

… to create new connections

Get inspired by new input

and new people


SOCIAL SILO

Get out of the social silo.

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SOCIAL ISLANDS


The socialized workspace.

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Project work and business operations Product management

Business development

Partner management

Solution knowledge (Corporate DNA)

Marketing & Sales

Services for collaboration, communication, networking and Information enrichment inspired by social media techniques

X-border connections

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Best Practice #1

Est. 1999


Keeping a grip on various sources. RSS is the easiest way to personalize and structure the personal information portfolio.

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Best Practice #2


Share. Retrieve. Connect.

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Sharing w/t spamming.

Active networking.

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#: source of inspiration.

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New thoughts and perspectives

New sources of inspiration

Inspiration to extend my personal network

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Multiple sources – one hub.


RSS-feed based stream

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TODAY • Corporate News • Service Alerts • Organizational Information • Tieto Academy • Job Offerings

TOMORROW • Workspace Updates • New Documents • Workflow Notification


Activity stream

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PEOPLE I follow •  Likes •  Links •  Questions •  Comments •  Status Updates

TOPICS I follow •  Tag updates •  Questions •  Comments •  Status Updates


Social interaction with intranet content

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Potential new network connections

Add the article to a content cloud

Will be displayed in the follower’s stream


Comment

„Like“

Tag

Interaction with content


Comment

„Like“

Tag

The network’s interaction with content


Collected actions on the TOPIC page (can be followed)


Inspiration & knowledge transfer

Potential new network connections

Best practice promotion

Reports, presentations & research

Sharing useful content

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We want employees to learn how…

… to take responsibility

Share information in a way

so that it’s findable

… to stay on top of complexity

Keep a grip on more than one source of information

… to create new connections

Get inspired by new input

and new people


Long term goal: bridging generations.

Source: Transforming Into a Social Business (Tieto 2011) 30

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Philipp Rosenthal about.me/philipprosenthal @for_desire_it http://blogs.tieto.com/futureoffice

Executing on Social Business Transformation @ Tieto

Technology

Transcript of Executing on Social Business Transformation @ Tieto