Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Best New Features in Exchange 2010...

Exchange Server 2010 SP2 Training

Exchange Server 2010 SP2 TrainingInstructor: J. Peter Bruzzese

Best New Features in Exchange 2010 SP2

Exchange Server 2010 SP2Best New Features in Exchange 2010 SP2

J. Peter Bruzzese: Microsoft MVP for Exchange with current certification acronyms including the following:• Triple-MCSE (MCSE for NT 4.0/2000/2003)• MCITP: Enterprise Messaging (2007 and 2010)• MCTS for SharePoint Server• A+, Network+, iNet+• CIW, CNA, CCNA… and others

I’m a Microsoft Certified Trainer, a technical author with over a dozen books sold internationally to my credit, and a technical speaker for conferences like TechMentor, TechEd, Connections and others

A Modest Bio of Your Instructor


Exchange is my passion!• I’ve been working with and teaching Exchange

for 10+ years• Exchange Instructor for many years with a

variety of different training agencies and private corporations

• Contributed to Exchange 2007 Administrator’s Companion (Microsoft Press)

• Wrote “Exchange 2007 SP1: How-To” by Sams (Pearson)

• Author of Exclusively Exchange column for Realtime and founder of the site www.exclusivelyexchange.com

• Participated in the Microsoft TAP program for Exchange 2010, for Exchange 2010 SP2 and for E15

• Speaker for TechMentor, TechEd• Journalist for InfoWorld (Enterprise Windows

column)

The Extended Exchange Bio

Photo: Visiting Microsoft

http://www.exclusivelyexchange.com/


The Hybrid Configuration Wizard Address Book Policies Outlook Web App Mini Cross Site Silent OWA Redirection New Method for Enabling the Mailbox Replication

Service Disabling Outlook Mailbox Auto-Mapping Multi-Valued Custom Attributes Litigation Hold Adjustment

Best New Features


The Hybrid Configuration Wizard


Most folks are used to either an on-premises deployment or a cloud-only deployment and even if they have a mixture of the two they don’t consider managing them through the same tools by any means

Exchange 2010 combined with a cloud-based solution like Office 365 offers an opportunity to manage both through a single set of tools

You may want a hybrid deployment for a variety of practical reasons• Cost• Management

The Purpose of a Hybrid Deployment of Exchange


The current set of instructions for Exchange 2010 SP1 is about 50 manual steps (according to the Exchange Team)• Everything from configuring single sign on to

configuring federated delegation

The new Hybrid Configuration Wizard Takes the former 50 step process and makes it a wizard that requires a few clicks and some information to automate the process• It sounds easy but it isn’t… planning is the key

The Hybrid Configuration Wizard


The wizard will verify the following:• Both on-premises and Office 365 meet the prereqs• Establishes the on-premises federation trust• Creates organization relationships• Configures free/busy calendar sharing, message

tracking and MailTips• Configures secure mail flow between the two• Enables archiving support

The Hybrid Configuration Wizard (cont.)


Address Book Policies (ABPs)


Even within one organization there are times when administrators want to control or provide alternate views of the Global Address List (GAL)

This segmentation is valuable in larger organizations because it gives a user the ability to see an address list of persons who are local instead of the entire GAL, by default

Address Book Policies is a solution that will allow for Global Address Segmentation capabilities• Provides sub-divided address books• ‘Virtual’ organizations within a single Exchange

Organization

Control Over the Global Address List View


Replaces the traditional ACL-based GAL segmentation method

ABPs can be managed through the EMC and EMS

Allows you to control access based upon attributes (custom, company, or department – but not distribution list)

Planning is the key to ABPs• First you create your Address Lists (ALs), Offline

Address Book (OAB) and additional GAL (if you wish… remember, this is only done through the EMS)• Then you associate the ALs, OAB and GAL to a policy• Finally you apply the policy to users

Address Book Policies (ABPs)


Outlook Web App Mini


OWA Mini is a super lightweight browser-based client for mobile devices and it goes right to bare-bones simplicity

OWA Mini is not a new feature at all, it was in Exchange 2003 as Outlook Mobile Access (OMA) although the code is brand new (no reused code from the older version apparently)

OMA does the basics for us:• Access to email, calendar, contacts, tasks and the

GAL• Ability to respond to emails, handle meeting

requests, create contacts and tasks and configure Out of Office message (and more)

The Purpose of Outlook Web App Mini

Comparison: OWA Light vs Mini

OWA Light

OWA Mini


Cross Site Silent Redirection


There are several reasons why a user may need to be redirected within Exchange when working with Outlook Web App and these include:

• Manual Redirection: When a CAS server has to redirect a user to another CAS server within the proper AD site that the user’s mailbox is located

• Temporary Manual Redirection: When the client’s web browser has old DNS entries where direction is provided

• Legacy Silent Redirection: Silent redirection is used to connect a user to a mailbox on a legacy version of Exchange

Three Redirection Occurrences

The Pre-SP2 Redirection Process

CAS Site A

Mailbox Site B


If a user attempts to access OWA through browser using a URL that connects to a CAS server in a site that is different from the AD site where the user’s mailbox is being held the redirection will point the user off to the proper server without manual intervention

This is enabled through the Exchange Management Shell using the following parameter (which supports two values, manual or silent):

Set-OWAVirtualDirectory -Identity “Globomantics\owa (Default Web site)" -CrossSiteRedirectType Silent

The Fourth Redirection Process: Cross-Site Silent


New Method for Enabling the Mailbox Replication Service


To move mailboxes from your on-premises Exchange environment to Outlook.com or another forest you had to manually enable the MRSProxy service on the remote Client Access Server

To enable the MRSProxy service you had to go into the config.web file which is located under “c:\Program Files\Exchange Server\V14\Client Access\exchweb\ews” and change the parameter to “true”

It facilitates mailbox move requests and is essential to enable for cross-forest moves or even to connect to Office 365 for migration or coexistence scenarios

Pre-SP2 MRSProxy Service Configuration


With SP2 you don’t have to go crawling around the config.web file to enable the service

With the cmdlets New-WebServicesVirtualDirectory and Set-WebServicesVirtualDirectory you can enable the service using the –MRSProxyEnabled parameter• You can also use the –MRSProxyMaxConnections

parameter to establish a connection limit

Here is an example of the cmdlet you type in:

Set-WebServicesVirtualDirectory -Identity “EWS (Default Web Site)” -MRSProxyEnabled $true –MRSProxyMaxConnections 50

SP2 Changes to MRSProxy Enabling


Disabling Outlook Mailbox Auto-Mapping


With Exchange 2010 SP1 if a user is granted full access to mailboxes other than his/her own, the Autodiscover service locates that mailbox (which may be in a different database or even on a different server entirely) and loads it for the Outlook user

If a user were to be granted full access to many mailboxes or shared mailboxes then performance and stability would come into question with Outlook

Mailbox Auto-Mapping


With SP2 administrators can disable the auto-mapping feature by using the Exchange Management Shell (EMS)

To turn the feature off you use the Add-MailboxPermission cmdlet with the new –Automapping parameter and setting it to $false

Here is an example of the full command where a person is given full access to another user’s mailbox but the auto-mapping is turned off:

Add-MailboxPermission “Shared Mailbox” –User <delegate>-AccessRight FullAccess –InheritanceType All –Automapping $false

Disabling Auto-Mapping with SP2


Multi-Valued Custom Attributes


There have been 15 custom attributes for a while now

There are 5 new multi-valued custom attributes that you can use to store additional information for mail recipient objects

The five attributes are ExtensionCustomAttribute1 to ExtensionCustomAttribute5 and each of these can hold up to 1,300 values

You can specify values as a comma-delimited list

Multi-Valued Custom Attributes


The following cmdlets support the new parameters:• Set-DistributionGroup• Set-DynamicDistributionGroup• Set-Mailbox• Set-MailContact• Set-MailPublicFolder• Set-RemoteMailbox

Cmdlets that Support the New Parameters


Litigation Hold Adjustment


As a result of both regulatory compliance with a variety of legislation (ie. Sarbanes Oxley, et. al. ) and the need for easy discovery in the event of a lawsuit, Microsoft added a feature into Exchange called Litigation Hold (aka Legal Hold)

The purpose of Litigation Hold is to prevent a user from deleting important email correspondence from their own account to avoid the discovery process• The negative with regard to the feature is that it

must be enabled so by default users can remove or delete email

Legal Hold, as an emerging science, required some tweaking, which is what SP2 provides

Discovery and Litigation Hold


With SP2 you can no longer disable or remove a mailbox that has been placed on litigation hold (that is the new default behavior)

This restriction can, however, be bypassed by an administrator but not without some effort

An administrator can either remove the hold or can use the new –IgnoreLegalHold switch parameter when removing or disabling the mailbox through the Exchange Management Shell (EMS)• Note: This will be auditable (sort of)

Litigation Hold and SP2


Here is a list of cmdlets that now allow for the new –IgnoreLegalHold switch parameter• Disable-Mailbox• Remove-Mailbox• Disable-RemoteMailbox• Remove-RemoteMailbox• Disable-MailUser• Remove-MailUser

Cmdlets with the New Parameter


Review of the Best New Features of SP2


The Hybrid Configuration Wizard Address Book Policies Outlook Web App Mini Cross Site Silent OWA Redirection New Method for Enabling the Mailbox Replication

Service Disabling Outlook Mailbox Auto-Mapping Multi-valued Custom Attributes Litigation Hold Adjustment

Review of the Best New Features


Want to learn more about Exchange 2010? Watch one of these training courses from TrainSignal:• Exchange 2010 Administration Training (with SP1 and

SP2)• Exchange 2010 Design and Deployment• Exchange 2010 Backup and Recovery• Exchange 2010 Unified Messaging Training

Read my InfoWorld column on Enterprise Windows at:• http://www.infoworld.com/blogs/j-peter-bruzzese

Email J. Peter Bruzzese at [email protected] and follow me on Twitter @JPBruzzese

Contact Information

http://www.infoworld.com/blogs/j-peter-bruzzese

http://www.infoworld.com/blogs/j-peter-bruzzese

mailto:[email protected]

Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Best New Features in Exchange 2010...

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