EXCHANGE 2015 Exhibitor Fact Sheets + Special Offers!

The CalSAE Appointment Show

2015 EXHIBITOR FACT SHEETS

Added Bonuses~ Reference Articles from CalSAE’s The Executive magazine

~ Some exhibitors have special offers for EXCHANGE participants

California Society of Association ExecutivesThursday, December 3, 2015

Sacramento Convention CenterEXCHANGE is co-produced by CalSAE and Precision Meeting Management

SAVE F

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Table of Contents

Business, Technology & Event Services ............................ 4 Aeronet Communications w ..................................................................................................5

California Asset Management ...............................................................................................6

Gather Digital ...........................................................................................................................7

Global Experience Specialists, Inc. (GES) .............................................................................8

Guidebook ...............................................................................................................................9

MemberClicks w ....................................................................................................................10

Naylor Association Solutions .................................................................................................11

WebLink International ...........................................................................................................12

YourMembership ....................................................................................................................13

Destinations, Hotels & Event Venues

Nevada ......................................................................... 14 Caesars Entertainment .........................................................................................................15

Las Vegas CVA .......................................................................................................................16

Northern California ....................................................... 17 Asilomar Conference Grounds ............................................................................................18

Boutique Hotel Collection ....................................................................................................19

Embassy Suites Sacramento Riverfront w ...........................................................................20

Fairfield CVB ...........................................................................................................................21

Lions Gate Hotel ...................................................................................................................22

Monterey County CVB w ......................................................................................................23

Monterey Plaza Hotel & Spa ................................................................................................24

Oakland Marriott w ...............................................................................................................25

Resort at Squaw Creek .........................................................................................................26

Santa Clara CVB w ...............................................................................................................27

Sonoma County Tourism w ...................................................................................................28

Squaw Valley | Alpine Meadows ........................................................................................29

Team San Jose .......................................................................................................................30

Tenaya Lodge at Yosemite w ...............................................................................................31

Visalia CVB .............................................................................................................................32

Visit Napa Valley ....................................................................................................................33

wSpecial Offer Available from this Industry Partner!

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Southern California ........................................................... 34 Anaheim Desert Palms Hotel & Suites w ....................................................................................35

Caesars Entertainment ................................................................................................................36

Discover Torrance ........................................................................................................................37

Embassy Suites San Diego – La Jolla ..........................................................................................38

Greater Ontario CVB w ...............................................................................................................39

Greater Palm Springs CVB...........................................................................................................40

Long Beach CVB ..........................................................................................................................41

Los Angeles Tourism & Convention Board .................................................................................42

Marina del Rey CVB w .................................................................................................................43

Paradise Point Resort & Spa ........................................................................................................44

Pasadena CVB .............................................................................................................................45

Renaissance Indian Wells Resort & Spa .....................................................................................46

San Diego Marriott Mission Valley ..............................................................................................47

San Diego Tourism Authority w ...................................................................................................48

Sheraton Park Hotel at the Anaheim Resort .............................................................................49

Team Santa Clarita w ..................................................................................................................50

Town and Country Resort & Convention Center .....................................................................51

UCLA Lake Arrowhead Conference Center ............................................................................52

Visit Anaheim ................................................................................................................................53

Visit Bakersfield..............................................................................................................................54

Visit Newport Beach Inc. w .........................................................................................................55

Visit Santa Barbara.......................................................................................................................56

Visit Temecula Valley ...................................................................................................................57

Warner Center Marriott w ...........................................................................................................58

Reference Articles from CalSAE’s The Executive ............... 59 Giving Creativity A Workout in Your Association ......................................................................60

When Millenials Take Over...........................................................................................................64

Advancing Association Meetings by Exploring The Learning Brain .......................................68

(Find more articles online at www.naylornetwork.com/cse-nxt/)

Table of Contents cont.

wSpecial Offer Available from this Industry Partner!

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BUSINESS, TECHNOLOGY &EVENT SERVICES

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Attract and Retain Members. Your members arelooking for a benefit that adds value to their busi-nesses & lives, so give them one. Sponsor aMultiple Employer Plan and give your membersan outcome-based benefit that will save them timeand money. A Multiple Employer Plan is a retire-ment plan for businesses that helps protect, saveand make life easier for your members. So giveyour members what they crave, piece of mind.Find out more information on how to offer a MEPto your members by visiting our website atwww.mepsforassociations.com.

www.mepsforassociations.comEmail: [email protected] Veneman Ave, Ste. B-100 | Modesto, CA 95356T: 209.572.1303 | F: 209.572.4608

● Added Benefit that Attracts & Retains Members

● Creates Further Engagement with Members

● Substantially Reduces Fiduciary Liability

● Reduces Overall 401(k) Plan Administration

● Ability to Create Unique Plan Design for EachAdopting Employer

● Experienced Advisors in the MEP Market thathave Developed the Platinum Standard in Fidu-ciary Protection

Bear Walters | Financial ConsultantGeorge Walters, AIF | Financial ConsultantZac Walters | Financial Consultant

BenefitsMembership

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Save Money

Your Event Mobile App Should Do More

Gather Digital (www.gatherdigital.com) is the leading provider of native, downloadable iPhone, iPad, Android and mobile web apps for conferences, meetings and events. Choose from a vast array of features to save money and generate revenue for your event.

Leverage the app to create sponsor value

n Prominent placement on home page of the app n Display by sponsor leveln Link brochures and presentations inside the appn Drive attendees to sponsors and exhibitor booths using gaming Maximize dues revenue by retaining members through added value. Convert guests to members.

919-932-4266 n [email protected] n www.gatherdigital.com

GatherDigitalGatherDigital

Generate Revenue

Set up is easy with Gather Digital. Start today!

n Clickable ad banners n Broadcast messagesn Analytics and other feedback statsn One on one meetings capabilityn Direct sponsor and attendee interaction

Go paperless. Conference planners can spend hundreds or even thousands of dollars to have event programs printed, plus on-site addendums and shipping costs.Reduce Wi-Fi expense with an offline capable app. Conference centers sometimes charge $9-10 per attendee for premium on-site Wi-Fi.Continuing Education Credits with tracking and reporting allow you to save time as well as money.Live Polling Don’t pay for gadgets you don’t need. With Gather Digital, it’s all in app and in real-time. Separate audience response systems frequently charge $4 per day per device plus an on-site technician charge.

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Art Science

ExpertiseRely on our 75 years of experience and innovation.

CreativityWe develop environments that attract attendees, spaces that engage, andexperiences that last beyond the event.

ServiceWe have been recognized by J.D. Power and Associatesfor outstanding customer servicefor 7 years in a row.

LogisticsWe can seamlessly execute yourshow—regardless of size or scope.

ExecutionWe can partner with you to set measureable objectives, create and implement a marketing strategy to attract exhibitors and attendees, and measure effectiveness.

TechnologyEvery detail you and your exhibitors need will be at your fingertips in an easy-to-use online portal.

©2014 Global Experience Specialists, Inc. (GES)

By combining Art and Science, GESSM provides a thorough consultation and flawless execution, delivered on time and on budget

Discover what’s possible when it all comes together. Art and Science. GES and You.

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A B

www.guidebook.com | [email protected] | (650) 319-7233

Guidebook for AssociationsSave money on printing

We found that, overall, an event app is only 1.2% of the per attendee cost. Printing costs more than twiceas much.

Help people connect

Get your members and attendees sharing when it counts with social media integration and one-on-one contact card trading.

Get better each year

Valuable usage metrics and the ability to include feedback forms in your app will allow you to make data-driven decisions to grow and improve.

No headaches

Need to make changes at the last minute? You always have access to our Builder, and updates happen instantly.

Every session in your pocket

Attach presentation decks, list speaker bios, and link resources. It’s all the things your paper program should do, but can’t.

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MemberClicks 3495 Piedmont Road NE Building 12, suite 110Atlanta, GA 30305www.memberclicks.com/calsae

We’d Love to Hear From You!

Call us at 800-914-2441 or visit our website at memberclicks.com/calsae.

Special offers are available for CalSAE members! Ask us for details!

Membership Management Software That Just Makes Sense For Small Staffs

MemberClicks offers everything that small-staff associations need to make the most of the web. From a patient sales team and stress-free implementation to powerful, flexible products with unrivaled support, you won’t find a company more devoted to making every facet of your experience refreshing.

Product Features

• Membership Database• Event Registration• Dues Automation• Email Marketing• Social Community• Website & CMS• Member Engagement• Reporting & Accounting

We Think Your Whole Experience Matters

MemberClicks has been reinventing the membership software experience for small-staff organizations since 1998. We now serve more than 1,400 organizations throughout North America and Europe. Our team comes together every day in a passionate pursuit of the most refreshing technology experience possible.

If you think we’re solely devoted to offering the best membership software possible, then you’re only partially right. We spend just as much time brainstorming about and designing every facet of your experience with us.

A sales experience that’ll leave you on a first-name basis with your solution advisor. An implementation that will amaze you as we tailor our solutions to your needs. A support team that is both accessible and proactive in finding out how to best serve you. And that’s just the start!

Mark SedgleyPresident & [email protected]

We Help Small Staffs Conquer Membership Management

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Our expertise and breadth of solutions, along with our recognition that no two associations’ needs are the same, is what makes Naylor different.

“Naylor has definitely exceeded our expectations, and we’re pleased with our relationship. What I appreciate most is that it’s truly a partnership. They’ve always stepped up to the plate and done what it takes to make sure we have a successful relationship, and I really appreciate that.”

Caleb WeltyChief Marketing OfficerNational Association of College Auxiliary Services

Ongoing successes since 2009 earned the Naylor team a “seat at the table” among the ADCI Board of Directors. As a trusted

entity and the marketing arm of the association, the Naylor team plays an integral role in helping ADCI improve and grow.

“I have spared no opportunity to promote our affiliate members to get involved with Naylor. We’re all dealing with the same challenges to get our members what they need. For us, safety, education and communication are our priorities, and no one can help us leverage these three key pieces the way Naylor can.”

Phil NewsumExecutive DirectorAssociation of Diving Contractors International (ADCI)

AAPA joined forces with Naylor in 2012 with the goal of taking the association to the next level.

“We currently use Naylor for print and digital versions of our quarterly Seaports magazine and comprehensive annual membership directory, as well as a shorter pocket guide, ad sales on our website, a responsive weekly Advisory newsletter and an online industry services directory. The results have been fantastic. We added an extra issue of the magazine and enhanced our digital presence, with rave reviews from our members. Our revenue has grown each year, with a 22 percent increase in 2015. Our magazine holds an 87 percent advertiser renewal rate. I would highly recommend Naylor to any company or association.”

Jean Godwin Executive Vice President & General CounselAmerican Association of Port Authorities (AAPA)

LearningSolutions

Trade Shows& Events

Career Center

Solutions

AssociationManagement

Software

Naylor Gets You In Sync

Strategy &Planning

MemberCommunications

NACAS has enjoyed revenue growth of more than 200 percent with its annual magazine, and individual membership is up by almost 40 percent since NACAS started working with Naylor in 2008.

A Dynamic, Industry-Leading Company Dedicated to Building Stronger Associations.

C O M M U N I C A T I O N S | E V E N T S | O N L I N E L E A R N I N G | C A R E E R C E N T E R S | A S S O C I A T I O N M A N A G E M E N T S O F T W A R E | R E V E N U E

For more information on how Naylor can help your association drive engagement and revenue, contact us today:

Tom Schell352-333-3438 | [email protected]

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Fold-Over Flap

Join over 700,000 users averaging 51% growth in just 2 years!

With WebLink, you’ll get:

» A configurable,all-in-one AMS solution

» Access for unlimited users

» Three convenient waysto connect (desktopapplication, browser andapp for iPad®)

» Continuous productenhancements andmonthly upgrades

» Free educationalresources for professionaldevelopment

» Unlimited training andsupport opportunities

For more inFormation, contact us todaytoll-free at 877-231-4970,

or online at weblinkinternational.com

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We serve 20 million association members around the world.

®

®

(Roughly the population of New York, Newark and Jersey City)

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DESTINATIONS, HOTELS& EVENT VENUES

~ Nevada ~

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DESTINATIONS, HOTELS& EVENT VENUES

~ Northern California ~

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Asilomar, a “refuge by the sea,” is nestled along the shoreline of Monterey Bay. Asilomar is a tranquil oceanfront retreat cradled by pine forests and white-sand beaches, within the cozy confines of 107-acre California State Park.

Our Craftsman style buildings house 30,000 square feet of meeting space, accommodating groups of up to 650, among 30 private and unique meeting rooms; all featuring windows providing natural light and breath-taking vistas.

A total of 312 guest rooms and suites, our amenities include:

Complimentary High-speed wireless Internet in guest rooms and public spaces

Complete audio visual services

30 private and unique meeting rooms

Ocean theme meadow and BBQ area

Business Center

Heated pool

Dry cleaning service

Complimentary parking

Group rates include three meals per day and a complimentary general session room for groups if 25 or more rooms per night

To book a reservation for your group, please contact:

Betsie Elwood at

831.642.4220 or [email protected]

You can visit us at www.visitasilomar.com

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Oceanfront ResortMarisol Restaurant & Lounge

Live EntertainmentSpa Services | Gift Shop

Meetings | Events | Weddings

www.Cli�sResort.com

Beachfront Resort Restaurant & Tappas Bar

In-room Breakfast & Spa TubsSpa Services | Gift Shop

Meetings | Events | Weddings

www.SeaVenture.com

R E S O R TR E S O R T

Wine Country Inn Homestyle RestaurantBakery & Gift Shop

Millhouse | Spa ServicesMeetings | Events | Weddings

www.AppleFarm.com

Integrative Resort & SpaGardens of Avila RestaurantDay Spa | Yoga | Gift Shop

Natural Mineral Spring BathsMeetings | Events | Weddings

www.SycamoreSprings.com

www.BoutiqueHotelCollection.com

uniquely distinct meetings

�e Cli�s Resort | Sycamore Mineral Springs Resort | Sea Venture Resort | Apple Farm Inn

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Contact our Sales Manager, Clark Sikora to learn more! Call 916-326-5003

LET’S MEET On the River

GREAT EVENTS START WITH A GREAT LOCATION!� Hot Dates & Great Rates.

� Double Hilton HHonors Bonus Points.

� Audio/visual equipment discounts.

� Tower Bridge Bistro Dining Credit for all attendees.

With everything it takes to make your meeting a success, the Embassy Suites Sacramento - Riverfront Promenade

invites you to host your next event with us, whether it be your annual conference, retreat, or board meeting. Highlighted by

our professional service, and over 8,000 square feet of flexible space for 10 to 250 people, your special event Is sure to

be a success. Our talented culinary team is available to create a fresh, flavorful menu of your choice, or savor a delicious

meal in our Tower Bridge Bistro. Overnight guests will enjoy a spacious two-room suite,complimentary,

full cooked-to-order breakfast and evening Manager’s Reception serving your favorite beverages†.

Book your next meeting or event at the Embassy Suites

Sacramento - Riverfront Promenade, & earn a chance to win a $250 Southwest

Airline Gift Card.Mention this flyer and refer to

PROMO CODE: EMBA15*Applies to new bookings only, new business not previously confirmed. Offer based on minimum dollar spent.Valid for groups or events materializing between January 1 – December 30th, 2016. Black-out dates apply.

†Subject to State and Local Laws. Must be of legal drinking age. Hilton HHonors® membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms and Conditions. ©2014 Hilton Hospitality, Inc.

EWFCC 14-0098 Meeting Incentive-Southwest gift:Layout 1 9/10/14 8:54 AM Page 1

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Fairfield offers a variety of unique hotel and non-hotel meeting andconference spaces located in the heart of Northern California.

Uncomplicated. Uncongested. Unspoiled.

/VisitFairfieldCA@fairfield4fun/VisitFairfieldCA

877-7WE-RFUNVisitFairfieldCA.com

▲VISIT OURWEBSITE ORDOWNLOAD

OUR APP

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All Accommodations Offer:

Pillow Top Beds Spacious Sitting and Work Areas Complimentary Wi-Fi 100% Smoke Free Kitchenette in Every Room Mini Refrigerator Microwave Oven Coffee Maker ADA Accessible LCD Flat Screen TV Vanity Mirror Express Check-Out

SERVICES & FACILITIES

Outdoor Swimming Pool & Patio Lounge Complimentary Continental Breakfast Complimentary Manager’s Reception Monday thru

Thursday from 5pm to 6pm, featuring wine, beer, and hors d’oeuvres.

High-Speed Internet Access Business Center Same-Day Dry Cleaning/Laundry Service Beautiful Jogging Path Airport Shuttle: $15 per person, one way

(reservation must be made 48 hours in advance: 916.643.6222)

Complimentary Parking: Main Hotel: 129 spots with 9 handicaps Along Watt & Palm: 163 spots with 3 handicaps Mega Lot (Overflow Parking): over 2,000 spots McClellan Conference Center Parking: 320 spots Pet Friendly Facility (up to 25 pounds)

POINTS OF INTEREST

Aerospace Museum 1.2 mi Freedom Park 1.1 mi

Discovery Museum 2.2 mi Haggin Oaks Golf Course 3.6 mi Century Theaters 4 mi Cherry Island 4.1 mi

Arden Fair Mall 6.3 mi Raging Waters 8.1 mi Sleep Train Arena 10.4 mi American River Bike Trail 11.1 mi Sacramento Zoo 13 mi Crocker Art Museum 13.1 mi Old Sacramento 13.5 mi

RECREATIONAL FACILITIES

Passes to the Nearby California Family Fitness Center (0.8 mi) Available Upon Request (small $5/day service charge)

MEETING & EVENT SPACE

Our property features 75,000 square feet of flexible meeting space between the Clubhouse, Homes, and McClellan

Conference Center. On-site Catering Both indoor and outdoor space for events On-site AV Tables, chairs and linens provided

ACCOMMODATIONS

122 unique guest rooms and historical homes, including 20 suites. Rooms ranging from 340 to 550 square feet.

LOCATION

Located in the Historic McClellan Business Park, close to Interstate 80 and Business 80.

O’CLUB RESTAURANT & LOUNGE

Lions Gate Hotel is home to the critically acclaimed O’Club Restaurant and Lounge. Enjoy locally sourced ingredients elevated

DIRECTIONS

1.6 miles from I-80 11.8 miles from Downtown Sacramento Plaza 14 miles from Sacramento International Airport

LIONS GATE HOTEL &

CONFERENCE CENTER

3410 Westover Street

McClellan, California 95652

916.643.6222

COFFEE HANGAR

Located in the McClellan Conference Center, the Coffee Hangar, proudly serves Award Winning Temple Coffee and specialty drinks, baked goods, sandwiches, salads, beer and wine.

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BIG SUR | CARMEL-BY-THE-SEA | CARMEL VALLEY | DEL REY OAKS | MARINA | MONTEREY | MOSS LANDINGPACIFIC GROVE | PEBBLE BEACH | SALINAS | SALINAS VALLEY | SAND CITY | SEASIDE


Monterey County has an extraordinary moment for everyone. For meeting planners, it provides a relaxing, un-harried ambiance in which your group can feel special with a wide range of price options.

While the area is known for golf and wine, it offers access to a diverse and appealing set of other activities. It is the quintessential Central Coast of California experience - multidimensional and not solely focused on one destination asset.

LOCATION STOLE THE SHOW


Meet In Monterey PromotionThis year, the Monterey County CVB is offering a special promotion for CalSAE planners who submit an RFP before June 30, 2016.

Eligible planners will receive their choice of either:

• A sponsored CalSAE individual membership renewal (or up to $315 towards group membership renewal)

OR

• Four quarterly shipments of Private Reserve Monterey County wines along with a one-year membership to A Taste of Monterey Wine Market & Bistro

To be eligible for the promotion, the meeting must:

• Have a minimum of 300 cumulative room nights • Not have been held in Monterey County within the past three years • Be held between November 15 and April 15, any year through 2020 • RFPs must not have been sourced prior to the destination or our partners

Submit your RFP to [email protected] and reference the promotion code CALSAEMRY to qualify.

LAUREN SIRING, CMP, REGIONAL SALES EXECUTIVE | [email protected] | 831.657.6403

Visit us at

Booth

223

Complimentary Client Services may include...• Microsites • Housing bureau management• Registration staffing • Site inspection facilitation• Customized maps • Delegate discounts/coupons

FLY-SEE-BOOK Free Site InspectionQualified planners can submit their RFP and reference our FLY-SEE-BOOK promotion to receive round-trip airfare up to $500, a personal and customized site inspection tour, hotel accommodations, ground transportation, and meals.

Visit MeetInMonterey.com for more information on MCCVB services, including eligibility.

Thursday, December 3, 2015Sacramento Convention Center

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Perched dramatically over the Monterey Bay Marine Sanctuary on historicCannery Row, the Monterey Plaza Hotel & Spa is ideally located to meetall of your needs for business, pleasure and relaxation. With state-of-the-art conference facilities, high speed Internet access and luxurious resortamenities, your event will be a welcome destination. Guests are invited to use our Vista Blue Spa relaxation lounges, steamroom, sauna and ocean view fitness room, or to enjoy the whirlpool tubson our sun deck, with its panoramic bay views. We also boast two of the area’s most highly rated restaurants, Schooners Coastal Kitchen & Bar, open for both daytime and late night dining and Cafe La Strada, offering light dining and extraordinary coffee. Enjoy the serenity of ourquiet location, just steps from the bustling historical district.

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Host your next meeting at the Oakland Marriott City Center. Explore the possibilities with

89,000 sq ft of event space and 36 breakout rooms – perfectly located in the heart of downtown.

Let our meeting planners and events staff take your function from inspiration to implementation.

Coming in 2016: completely renovated, all-new Marriott guestrooms.

Groups of 50-70 total room nights: pick 2 from the list



Groups of more than 301 total room nights: pick 5 from the list

T H E L I S T :

• ComplimentaryGuestroominternetforbasicbandwidthallocation

• 10%discountonpublishedAudioVisualcharges

• TripleMarriottRewardPoints

• Onehourwelcomebeer,wineandcheesereception,basedonperpeakguestrooms

• Five(5)$10.00discountedparkingpasses

• 1SuiteUpgradeattheGrouprate

• 1complimentaryguestroomper40guestroomsactualized

2 0 1 6 H OT D AT E S B O O K M O R E A N D S A V E

OAKLAND MARRIOTT CITY CENTER1001 Broadway, Oakland, Ca 94607 510.466.6455, OaklandMarriott.com

H O T D A T E S :January 2 – 7, 2016

January 29 – 31, 2016

May 6 – 8, 2016

May 25 – 31, 2016

Jun 26 – Jul 5, 2016

Basedonavailability.ValidthroughDecember31,2015.

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Resort at Squaw Creek is a AAA Four Diamond resort nestled in the heart of Squaw Valley, five miles from Lake Tahoe. The 405 luxuriously appointed rooms and suites take advantage of sweeping views of the surrounding granite peaks and towering pines, offering guests an unrivaled Tahoe experience.

On-site amenities help you relax and enjoy your immediate surroundings - three heated swimming pools, the award-winning Spa at Squaw Creek, and five restaurants to cater to any culinary craving.

With spectacular Lake Tahoe, hiking, mountain biking, paved bike trails, fly-fishing, road cycling routes, and an 18-hole championship golf course right out the door, guests of Resort at Squaw Creek are literally in the midst of one of North America’s outdoor adventure meccas.

Whether you choose to explore the area, or to simply relax in one of our many com-fortable gathering places and take in the breathtaking view, you’ll find your experi-ence at Resort at Squaw Creek offers everything Tahoe.

Resort at Squaw Creek │ 530.583.6300 │ 400 Squaw Creek Rd., Olympic Valley, CA 96146 │ www.squawcreek.com

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Sharon Covey(530) 589-2876

[email protected]

Bring an RFP Receive a gift!!

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www.sonomacounty.com

Sonoma Wine County, located just 45 minutes north of San Francisco’s Golden Gate Bridge, provides a genuine and adventurous California wine country experience. Lodging properties offering flexible meeting space, 400 friendly wineries, 40-plus spas, 55 miles of stunning Pacific Coast, farm-to-table restaurants, Sonoma Wine Country beckons the adventurous, the curious, and the lovers of the laid-back Northern California lifestyle. www.sonomacounty.com/meetings

Sonoma County Tourism Meetings Guide and Services: http://guides.milespartnership.com/sonoma/mpg2015/

Location and Area: Part of the San Francisco Bay Area, in Northern California’s celebrated wine country, less than 30 miles/45 minutes north of San Francisco’s Golden Gate Bridge; bordered by Marin, Napa, Lake and Mendocino Counties and the Pacific Ocean

Air Service: Less than a two-hour drive from three international airports: San Francisco, Oakland and Sacramento. Served by airport express shuttles from San Francisco and Oakland www.airportexpressinc.com Direct air service from Charles M. Schulz Sonoma County Airport (STS) in Santa Rosa with Alaska Airlines to Los Angeles, Portland, San Diego, Portland and Seattle www.sonomacountyairport.org

Activities:

• Culinary schools, food/wine pairing, and culinary group programs designed for teambuilding

• 22 golf courses open to the public • Bike tours - cycling routes for novice to expert riders. Sip/Cycle tours in vineyards.• Hiking trails, more than 50 regional & state park• Kayaking and canoeing and stand-up paddle boarding• Horseback riding along vineyards, through the forest and parks, and along the Pacific coast• Hot air ballooning over the vineyards / Zip lining through the Redwoods• Safari West African Wildlife Preserve with lodging and meeting space

Incentives: Let SCT do the work! Allow us to assist you in finding a great venue and the program may be eligible for the Cash Incentive or Cash/Wheels Transportation Incentive! For more info: http://www.sonomacounty.com/meetings-groups/meetings-incentive-program

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The Best Is HERE

Wickedly Fast Free Wi-Fi Extends to the San Jose Convention Center

Cheryl Little, CMP

Team San Jose

Director of Group Sales

& Services

T 408.792.4110

E [email protected]

T 800.SAN.JOSE sanjose.org

For more information contact:

Team San Jose has launched a more tailored technology approach to meet the needs of different clients. As you'd expect from the Capital of Silicon Valley, San Jose now offers the nation's best free wifi experience. Our Wickedly Fast Free Wi-Fi beginning at the Mineta San Jose International Airport, within Downtown and throughout the Convention Center allows 1,000s of attendees to stream simultaneously without interruption or congestion.

Within the San Jose McEnery Convention Center, Team San Jose delivers state-of-the-art communications and provides qualified in-house support personnel to assist with meeting webcasting, cyber cafe set up, satellite transmissions, video streaming and other technology needs that will make your event stand out and run smoothly.

Tech Services provides 3 separate options for clients to choose from:

Wickedly Fast Free Wi-Fi: Tailored for all sized groups who will need state-of-the-art wireless solutions without the expense normally associated with a premium class of WiFi experience. This option gives you the best free, fast Wi-Fi technology in the nation, allowing thousands of attendees to stream simultaneously without interruption or congestion.

White Glove Service: This service is geared toward small to large size groups who will need custom wired and wireless configurations. This option is a paid service. Clients may order this service using the Online Tech Services Order From HERE.

Bring Your Own Geek: This service provides the ultimate in flexibility and is geared toward groups with their own technical staff who need to build a private network and extend their company network. This option is a paid service for one flat-fee per day. Clients may order this service using the Online Tech Services Order From HERE.

Please Note: Exhibitors can use the Exhibitor Tech Services Order Form HERE.

For further information on all of Team San Jose's Tech Services, please see HERE or contact Tech Services directly by going HERE or calling 408-792-4188.

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For additional information visit: www.tenayalodge.com

Lauren Grimes, Sales Manager

DNC Parks & Resorts at Yosemite

& Tenaya Lodge at Yosemite,

P.O. Box 159

1122 Highway 41

Fish Camp, CA

Main: 559-692-8910 Direct: 559-994-0863

[email protected]

Laura Calderon, Sales Manager

DNC Parks & Resorts at Yosemite

& Tenaya Lodge at Yosemite,

P.O. Box 159

1122 Highway 41

Fish Camp, CA

Main: 559-692-8951 Direct: 559-349-2970

[email protected]

Special Group Offers Complimentary breakfast

Waived general session room rental

One complimentary room night or suite upgrade per 25 contracted room nights

Midweek group rates starting from $119 November –March*

*Offer valid on a minimum of 10 rooms per night, two-night minimum. Continental breakfast based on single or double occupancy. Upgrade options available. This offer valid on new contracts only.

Based on availability, blackout dates may apply.

Tenaya Lodge at Yosemite Features 302 newly renovated guestrooms; completed March 2016

15,000 square feet of indoor meeting space plus vast outdoor space

5 dining options

Onsite individual and team building activities

Ascent Spa with 12 treatment rooms

Accomplishments Tenaya Lodge received the 4 Star Green Key Eco-Rating recognizing our commitment to

environmental efforts with reduction in utility consumption, waste, emissions, and operating costs

2015 Sunset Magazine Travel Award winner

Named one of the World’s Best Wellness Resorts by USA Today

“Green” – environmentally conscious programs; Waste Water Treatment Plant, Aqua recycle system, Organic composting, “Clean the World” program, Sustainable pledge for responsible food purchasing, Corporate social responsibility company, ISO 200014 certified, LEED Silver Certification and we put energy back on the grid through our Converge Clean Energy Network participation.

California Green Lodging Program. The California Green Lodging Program is an initiative of the California Department of General Services to promote pollution prevention practices in the tourism and hospitality industry.

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GETTING TO VISALIA

L+ PLANES, TRAINS, & AUTOMOBILES

-+ 3 AIRPORTS

-+ AMTRAK SERVICE AND DISCOUNTS

-+ 3,5 HOURS FROM SACRAMENTO,

SAN FRANCISCO, & LOS ANGELES

ISAL A CONVENTION & VISITORS BUREAU

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SALES: 559.334.01 41 FAX: 559.? 13.481 5 WWW.VISITVISALIA.ORG

TOLL FREE: 800.524.0303 EMAIL: [email protected]

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VISIT NAPA VALLEY | The official destination marketing organization for The Napa ValleyOnline RFP at www.visitnapavalley.com | [email protected] | (707) 260-0075

• More than 5,000 rooms in 150 properties from 5-star luxury resorts to intimate bed and breakfasts

• More than 200,000 sq. ft. of meeting space from ballrooms to barrel rooms and wine caves to vineyards

• More than 400 wineries with 95% family owned and operated

• More than 125 of North America’s finest restaurants

• 4 International airports: - Oakland (50 miles/81 km) - San Francisco (57 miles/95 km) - Sacramento (64 miles/103 km) - San Jose (82 miles/129 km)

For complimentary assistance, contact our team of meeting professionals today for: Site inspection tours • Transportation options • Wine tasting tours

Site selection guidance • Team building activities • Maps and brochures

PLAN YOUR NEXT MEETING IN THE LEGENDARY NAPA VALLEY America’s Premier Wine, Food, Arts and Wellness Destination

WELCOME TO THE NAPA VALLEY

Come experience The Napa Valley — where world-class wines, friendly faces, historic surroundings, miles of nature preserves, and a spirit of wellness set a slower pace, inviting you to relax, savor, and restore.

Our farm-to-table culinary scene will delight you, with more Michelin stars per capita than any other wine region in the world.

You’ll receive a warm welcome in our winery tasting rooms, where you’ll feel a rush of excitement on your palate when you sample our legendary wines.

A vibrant art, live music and theater scene will satisfy your cultural cravings. And our healing hot-spring waters, crisp-clean air and luxurious spa resorts will renew you. You’ll want to stay a little longer.

Join us on Facebook, follow us at @VisitNapaValley on Twitter, and download our free, award-winning Visit Napa Valley™ Mobile App

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DESTINATIONS, HOTELSAND EVENT VENUES

~ Southern California ~

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Consider us for your next event in Anaheim California Anaheim Desert Palms Hotel & Suites

Location: A short 7-minute walk to the Anaheim Convention Center, Disneyland® Parks and within 2 miles from sports centers, Business Expo Center, event and performance venues

Value: FREE Hot Breakfast Buffet FREE Parking FREE Local Calls FREE Wi-Fi FREE use of Business Center FREE use of Fitness Center

Features: Non-smoking Hotel Certified Green Hotel Deluxe Rooms, Mini Suites, and Kitchen Suites with modern-day amenities In-room Microwave & Refrigerator Onsite Restaurant, Gift Shop & ATM 2500 square feet of Meeting Space Executive Meeting Package available

CalSAE Exclusive: FREE Snack Amenity Pack with bottled water, microwaveable popcorn and fresh fruit Resort fee waived for CalSAE bookings

Complimentary hotel stay for meeting planner conducting a site inspection, subject to availability

Anaheim Desert Palms Hotel & Suites 631 West Katella Avenue Anaheim CA 92802

Marie D Enriquez, Group Sales & Meeting Events (T) 714-399-0170 (EFax) 714-399-0171

(M) 714-856-4444 [email protected] www.DesertPalmsHotel.com

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2 mi

REDONDOBEACH

MANHATTANBEACH

LAXAIRPORT

SANTAMONICA

HOLLYWOOD

BUENAPARK

ANAHEIMLONG BEACH

AIRPORT

LONG BEACHPALOS VERDES

LOS ANGELES

TORRANCETORRANCEBEACH

DISNEYLAND

A LITTLE BIT OF EVERYTHING CALIFORNIA

DISCOVERTORRANCE.COM

Whether you’re planning a small meeting of 10, or a conference with hundreds or more, there’s a perfect location awaiting you. Torrance in Southern California.

• Outstanding year-round weather.

• A stunning beach.

• Torrance is 10 miles from Los Angeles International Airport.

• With 2,500 guest rooms and 52,000 sq. ft. of meeting space.

• All of Southern California’s major attractions at your doorstep.

• Art galleries and museums.

• More than 400 restaurants.

• Some of the best shopping at Del Amo Fashion Center.

• Minutes from downtown Los Angeles.

• Torrance ranked as the 14th Safest City in the country, according to a recent article quoting the Federal Bureau of Investigation (FBI).

UNIVERSAL STUDIOS

STUBHUB CENTER

AQUARIUM OF THE PACIFIC

JUST HOWCENTRALLY LOCATEDIS YOUR MEETING DESTINATION?

C

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Y

CM

MY

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CMY

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DTC.072.13 CalSAE Sales SheetV3.pdf 1 12/5/13 1:47 PM

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The Embassy Suites San Diego-La Jolla is the premier all-suite, full service hotel located in the upscale area of University Town Centre La Jolla in sunny San Diego.

Call to reserve your conference experience

858-453-0400

ACCOMMODATIONS

Spacious two-room suites featuring private bedroom and living room

Contemporary décor with chocolate wood stained finish, granite countertops and modern accessories

Two flat panel high-definition televisions

Wet Bar, Sofa Bed, Microwave, Coffee Maker & Refrigerator

MEETING AND EVENT SPACE:

Five flexible modern meeting rooms totaling

2 Board Rooms featuring 80” LCD Monitor

Ballroom 1,600 Sq Ft

La Jolla Room 850 Sq Ft

Indulge East with Private Patio 2,100 sq ft

Atrium 3,300 sq ft

AMENTIES AND ATTRACTIONS

Indoor heated pool, dry sauna, out-door hot tub and sun deck, 24/7 fitness center

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TAKE ALL THE

CREDITBook with us today and get special rewards.

Up to $500 for airfare reimbursement*

Up to $500 credit on food & beverage during the event

Complimentary 30-minute break

10% off on in-house A/V

50% off on Internet

20 VIP parking passes w/in and out privileges

10% off on in-house electrical

Complimentary usage of digital signage at the Ontario Convention Center

This special promotion is available only for the Ontario Convention Center.For more information, contact the sales department at: [email protected]

800.455.5755 • discoverontariocalifornia.org/meetings

Terms and Conditions:You will be asked to confirm your status as a social media friend by liking our page at the time your contract is signed. Offer valid for new meetings of 300 attendees or more booked by April 2016 using the Ontario Convention Center (OCC). Offer not valid in conjunction with previously booked or held meeting, or any other promotions or offers. All inclusions are subject to service charges and gratuities and are void where prohibited. Offer must be requested at time of meeting inquiry or RFP and is subject to availability of function space and/or guestrooms in the Greater Ontario region at the time of booking. Offer applies to all eligible bookings, including qualified third parties at a commissionable rate. Promotional blackout periods may apply due to seasonal or special events, and normal arrival/departure restrictions apply. OCC and the Greater Ontario Convention & Visitors Bureau reserve the right to alter or withdraw this program at any time without notice.

*This applies to those meetings that have a total of 500 or more guest room nights associated with it. Airfare must be to the Greater Ontario region.

HOW IT WORKS:Contracts signed in the following months receive that number of credits.

THE CREDIT:Choose your credits from the following list.

The Greater Ontario Convention & Visitors Bureau and Ontario Convention Center are offering special rewards to those who book in advance in 2016.

4JANUARY

3FEBRUARY

2MARCH

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The Urban Waterfront PlaygroundTM

There’s no place like itLong Beach combines “big-city vogue” with the laid-back friendly attitude of a small beach town. The compact downtown

waterfront sets a new target for “walkability.” Within eight square blocks, visitors will find quality accommodations, shopping,

world-class attractions, entertainment and over 100 restaurants serving cuisines from around the world.

Long Beach is home to the Queen Mary, Aquarium of the Pacific, Pike at Rainbow Harbor,

Shoreline Village, plus four distinctive museums and two historic ranchos. The city also lives

up to its name and is a water sport paradise with over eleven miles of sandy beachfront, inland

waterways and bays.

All major hotel brands represented: Starwood, Hyatt, Marriott, Hilton

Hotels offer up to 50,000 sq. ft. of space

Convention Center over 400,000 sq. ft. of exhibit & meeting space

3 Major Airports less than 30 mins. away

Newly redesigned! 45,000 sq. ft. Pacific Ballroom

For more information, contact: Marykay Lui, National Sales Director

Office 650.645.4505 | Cell 562.480.5154 | [email protected]

800.452.7829 | visitlongbeach.com | facebook.com/visit.longbeach.ca | twitter.com/visitlongbeach

Long Beach, CA

.

.

.

.

.

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Special Event Venues Information & Private Dining InformationL.A. Tourism can provide information on off-site venues for your special events and sample dine around itineraries.

Los Angeles Promotional Items/Gifts Specialty Los Angeles items can be made available for your group at a low cost.

Suggested Itineraries For Spouses & Youth Let us generate ideas of how spouses and youth can spend time experiencing Los Angeles before, during, and after your convention experience.

Public Transit And Airport Transfer InformationLos Angeles offers unparalleled access for domestic and we can provide your group with maps and full information about public transportation options in Los Angeles to assist during your convention or on a planned excursion. Private and charter jets.

Site Inspection CoordinationCall L.A. Tourism when you are coming to Los Angeles for site inspections of hotels and off-site venues.

Los Angeles Tourism & Convention Board Member Supplier Information & Leads Can Save You Time And $$Call or contact L.A. Tourism and the bureau can send a request to its member database of 1,000 convention service providers with the press of one simple button. We take out the leg work of research and countless hours of contacting hotels and event venues individually. With our established relationships the L.A. Tourism has the buying power you need to negotiate the lowest possible deal in the city.

Assist In Obtaining Special Group Discounts With Los Angeles Tourism & Convention Board MembersUniversal Studios HollywoodSM, Madame Tussauds Hollywood, super shuttle, enterprise rental car, and more

Planning, Promotional & On-Site LiteratureL.A. Tourism can provide guides, maps and additional Los Angeles promotional literature. Let L.A. Tourism produce a “What’s Hot Los Angeles” for your group.

E-Marketing CampaignLet L.A. Tourism create a convention landing page to boost your Los Angeles meeting attendance. In addition, L.A. Tourism can provide save-the-date templates to notify your membership of the upcoming Los Angeles event.

We welcome the opportunity to bid on your next open meeting! Carolyn Muller Brown, National Director, Hotel Sales, Northern California

Tel 916.488.1411 Fax 916.488.8871 Cell 916.834.2411 Email [email protected]

Did You Know…?If Your RFP Is Sourced Through The Los Angeles

Tourism & Convention Board You Have All Of These Resources At Your Fingertips!

Why Should You Use The Los Angeles Tourism & Convention Board For Your

Next West Coast Meeting?Los Angeles Tourism & Convention Board (L.A. Tourism) invites your group to take advantage of our wealth of resources…

and is abreast of developments at L.A.’s myriad hotels and event venues.

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Marina del Rey Convention & Visitors Bureau 4551 Glencoe Avenue, Suite 260

Marina del Rey, CA 90292 310.306.9900

www.visitmarinadelrey.com

Located in the heart of the Los Angeles coastline and only 4 miles from LAX, Marina del Rey is a waterfront playground with endless harbor views and a relaxed “California cool” vibe on the bustling Westside. Traditional meetings take a back seat here with unique venues like luxury yachts and on-the-water teambuilding. And with Silicon Beach and tech hotbed Playa Vista nearby, the Marina is appealing to high-end corporate business and the tech industry, keeping the community on the cusp of emerging trends. In Marina del Rey, the water shines as its star. With a creative twist to meeting space, signature events include sunset cocktail receptions aboard a harbor cruise, seminars at sea or dockside meetings on a yacht, rooftop meetings with sweeping views of Los Angeles, harbor side meetings in a private yacht club and team-building events like mini-sailing regattas, group rowing and deep sea fishing.

Additionally, hotels offer nearly 60,000 square footage of unique meeting space and approximately 1,100 hotel rooms while the Marina’s culinary corridor features more than 100,000 square feet of unique meeting and event space accommodating up to 600 people banquet style with stylish venues like waterside terraces with year-round dining and sleek lounges with outdoor fire rings and mood-lighting. The Marina’s relaxed environment is also the perfect backdrop for intimate group dining such as opening night receptions, closing night ceremonies, client entertainment and company celebrations in many of our waterfront restaurants and venues.

HOTELS

Marina del Rey hotels are known for their unbeatable value, covering nearly 60,000 square footage of unique meeting space and offering approximately 1,000 hotel rooms. Hotel portfolio includes Hilton Garden Inn, Jamaica Bay Inn, Marina del Rey Hotel, Marina del Rey Marriott, the Ritz-Carlton, Marina del Rey and the Foghorn Harbor Inn. Collectively, the hotels’ recent renovations have kept the properties stylish and on-trend with new restaurants, open communal space and other modern touches. Each hotel is competitively priced and located just steps from the water’s edge.

RESTAURANTS

Gorgeous water views go hand-in-hand with succulent cuisine in the more than 35 restaurants in Marina del Rey, including heated patios for year-round outdoor dining. There’s a range of restaurants to tempt every palate from Continental, Californian, Seafood, Italian, Mexican and more. For a special occasion or change-of-pace, try one of our chartered dinner or brunch cruises. Whether you’re in the mood for elegant, casual or family faire, there’s always a welcome choice.

Jamaica Bay Inn Marina del Rey Marriott

Hilton Garden Inn Ritz-Carlton Marina del Rey

Marina del Rey Hotel Foghorn Harbor Inn

Booking Incentive: www.visitmarinadelrey.com/promo/incentives Contact: [email protected]

MARINA DEL REY FAST FACTS Los Angeles International Airport

Miles to Marina del Rey from LAX: 4 Cities with non-stop flights: 76 International cities with direct flights: 61

Because of its location, the Marina offers unique activities that groups can enjoy between events. Ideas include: • On-the-water activities like stand-up paddle boarding, kayaking and sailing • Parasailing excursions that soar above Santa Monica Pier and Venice Beach • Leisurely bike rides along the Los Angeles coastline • Cruising the harbor on an electric boat • Breaking out on the Pacific with a high-speed power boat or skippered yacht.

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A distinctive experience provided by Destination Hotels & Resorts.

destinationhotels.com

SAN DIEGO, CA858-581-5900 or 800-542-6275

pARADISEpOINT.COM

Tamara Bent Sales Manager 858-490-6376

[email protected]

Set in the middle of San Diego’s beautiful Mission Bay, Paradise Point is a lush Four-Diamond island escape just minutes from the city’s center.

Paradise Point features 32,000 square feet of flexible indoor meeting and event space with inspirational garden and water views, along with an additional 30,000 square feet of outdoor settings for receptions and teambuilding. Supported by an experienced, professional staff, Paradise Point can accommodate conferences, conventions and special events from 10 to 1,000 attendees.

Spread across the island, amid swaying palms and tropical blossoms, are 462 spacious Balinese-inspired guestrooms full of California comfort.

Encircled by one mile of white sand, it’s all just 10 minutes from the airport and San Diego’s famous attractions, including SeaWorld and the San Diego Zoo - but you’ll feel oceans away.

00916-DHR-Paradise 1Sheet.indd 15 10/7/11 9:07 AM

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Just ten miles from downtown Los Angeles, Pasadena offers easy ac-cess to LA airports, plenty of three- to five-star convention hotels to fit any budget and walkable shopping, theaters, golf, museums and gardens. Pasadena provides the rare opportunity to host more per-sonalized meetings with all the benefits of the big city. Plan your next meeting where innovation meets inspiration.

PLENTY OF MEETING SPACE. Between the Pasadena Convention Center and six major hotels, Pasadena has over 230,000 square feet of meet-ing space.

ACCOMMODATIONS. Select from 2,500 rooms, 1,200 within walking distance of the Convention Center.

SHOPPING. Antiques, boutiques, museum stores, shopping centers, world-famous flea markets—Pasadena is a walkable hub for retail ther-apy of all variety, where hidden shopping gems are on every corner.

ACCESSIBILITY. Just 16 miles from Burbank Airport, 29 miles from LAX, 37 miles from Ontario Airport, and 38 miles from Long Beach Airport.

DINING. Pasadena is the next foodie frontier, where a new wave of arti-sanal eats and handcrafted pours is remaking the SoCal culinary scene.

ENTERTAINMENT. From sophisticated jazz to comedy clubs, from Broadway-style theatre to dance spots, we’ll keep everyone in your group entertained.

NO HASSLES. A safe, pedestrian-friendly city, Pasadena offers a multi-tude of hotel rooms and scores of services mere steps from the Con-vention Center.

ARTS & CULTURE. Recently named “Best Arts Town in the West” by Sunset Magazine, Pasadena is considered one of the most culturally rich and artfully layered cities in the US.

Erin van Ark, Sales Manager Pasadena Convention & Visitors Bureau

(916) 873-8096 | [email protected]

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Resort Address Destination Resort Information

44-400 Indian Wells LaneIndian Wells, CA 92210

PHONE: 760-773-4444

www.renaissanceindianwells.com

From Palm Springs Int. Airport: 15 Miles/ 25 Minutes (approx. cab fare $40 each way)

From LA/ Ontario International Airport:86 Miles/ 1 hour 30 minutes

From LAX:109 miles/ 2 hours

(Special Transportation can be arranged through DMC- starting at $40 per person one way)

Guestrooms: 560

Kings : 268Queens:269Corner rooms: 78 Star Suites:10Spa Suite: 3 Conference Suite: 5Executive Suites: 9Ambassador Suite: 2Governors: 2Presidential: 1

Check-in Time: 4:00 PMCheck-out Time: 11:00 AM

Number of floors: 7

Rating: 4 star/diamond

Resort Charge: Includes: (2) bottled of waters in room, high speed internet in guest rooms wired or wireless, bike usage, golf bag storage, self parking, fitness classes.

Dining Additional Guest Services High Speed Internet Access Taxes & Service Charges

Café Biscotti – Coffee Shop

CAVA – Café, Breakfast, Lunch & Dinner

GLO – Indoor/ Outdoor, drinks and snacks up to full entrees

GLO Sushi – Dinner and Saki

SPC – New Dining concept open service dinner

Pool Bar – Lunch Service and Beverages

Concierge servicesSelf Service-Business Center

24/7Outdoor Pool: 10 PM Room Service: 6AM-1AMIn room safeRefrigerators in every roomGolf Concierge serviceOn-site DMC for Groups via Access Destination Partners

Wi-Fi LOBBY is included in the guest room resort charge.

MEETING SPACE: Wired or Wi-Fi

Dual Radio hardware andfiber optic wiring.

Internet provider – Single Digits.

GUEST ROOMS 11.25% State + $0.60 CA

Tourism + 3% Bus.Improvement Assess.

Bellman: $10.00 round trip Hskp $3.00 daily per room

MEETING SPACE 8.75% State Tax Applies 24% Hotel Service Charge

In The Know.. Meeting Space

Indigenous Attractions

Palm Springs Aerial Tramway (24 mi)Living Desert Zoo & Gardens (4 mi)El Paseo Shopping (3 mi)McCallum Theatre (4 mi)Cabazon Outlet Shopping (36 mi)Joshua Tree National Park (55 mi)Palm Springs Air Museum (14 mi)Palm Springs Follies (16)Desert Jeep TourHot Air Balloon RidesCasino’sField of Dreams Baseball FieldsFlying M RanchYacht ClubEmpire Polo Grounds

On-property Recreational Facilities

Outdoor Pool w/ Sandy Beach2 WhirlpoolsFitness Center: 24/7 2 Hard Surface Tennis CourtsCamp Oasis Kids Club

Indian Wells Golf Resort – 36 Holes On-site– Award Winning Courses

45 Meeting rooms with 100,000 sq ft of meeting space:

Crystal Ballroom15,000sq ft, 9sections

Crystal Foyer: 5,400 sq ft

Valencia Ballroom: 5,148 sq ft, 6sections

Valencia Foyer 2838 sq ft

Emerald Ballroom: 19,000 sq ft, 8sections

Emerald Foyer: 4032sq ft

Plus, 19 additional rooms forbreakouts or meal functions

Stir Lounge – AmazingHospitality Room, InternetCafé Room or great forreceptions – very uniquespace 6,000 sq ft

Mountain View – Beautifulroom floor to ceiling roomoverlooks the golf course andmountains .5,000 sq ft

Outdoor Function Space Rose Lawn: 8,392 sq ft Emerald Lawn: 20,000+ sq ft Fountain Court: 2,000 sq. ft Santa Rosa Patio: 4,800 sq ft

Spa Esmeralda

Live Life. Live Well.

19 Indoor / Outdoor Treatment Rooms

Body Treatment * Massage * Facial TherapySpa Programs * Men Experiences * Beauty * Waxing

Nail Treatments * Spa Store

www.spaesmeralda.com

INTRIGUING INDIGENOUSINDEPENDENT

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Julia Rafati Sales Specialist Leader

619-209-6653 [email protected]

HOTEL FEATURES • 350 guest rooms / 11 suites • 28,000 sq ft of meeting space • 8,500 sq ft Ballroom / 3,700 sq ft Jr. Ballroom • 5,800 sq ft Pavilion • 18 total meeting rooms all on 1 level

HOTEL ENHANCEMENTS • Rooms & lobby renovation 2013 • Restaurant refresh Sep 2015 • New outdoor furniture Sep 2015 • Pool renovation Oct 2015 • Hotel landscape Nov 2015 WHY MISSION VALLEY • Resort-Style Urban Solace • 15 minutes from everything • Close to downtown w/o downtown rates • Direct access to SD Trolley

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San Diego may be known for its dynamic bayside skyline and expansive coastline, yet steps away from downtown, you’ll discover inspiring and affordable locations for an unforgettable meeting. From a team building paddle boarding session or bayside brainstorming to soaking up the creative energy in the hub of innovation, San Diego is home to many productive meeting opportunities sure to keep the wind in your sails!

A FRESH OUTLOOK ON SAN DIEGO MEETINGS

WHAT’S IN THE FORECAST FOR YOUR NEXT MEET ING?

Submit an RFP at sandiego.org/forecastsuccess to enter a drawing for a $250 Southwest Airlines gift card. Contact Gillian Ware to discuss how flexibility with your dates can give you more leverage to create that perfect event in San Diego!Gillian Ware, National Sales Director - [email protected] or call 619-557-2825

Enter to Win

OFFSHORE BREEZES BLOWING IN FRESH SOLUTIONS

VISIT US AT BOOTH #533

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Your home in the heart of Southern California’s

hottest urban resort

Elements:

Guest Room:Our 13-story guest room tower offers 486 beautifully appointed guest rooms and suites, are completely smoke-free, feature private balconies with views of either the lushly landscaped pool and patio area or the Disneyland® Resort. Our upgraded guest room amenities include;

the signature Sheraton Sweet Sleeper® bed 42” LCD flat screen television separate vanity and shower area complimentary bottled water mini refrigerator and laptop-sized in-room safe the handy one-cup Starbucks® Coffee iron & ironing board and hair dryer high-speed wireless internet service (nominal fee)

Banquet Room:

1855 SOUTH HARBOR BOULEVA RD, ANAHEIM CALIFORNIA 92802PHONE: (714) 750-1811 FAX: (714) 971-3626 SALES FAX: (714) 971-4809 CATERING FAX: (714) 971-0423

www.sheraton.com/anaheimresort

The 486-room hotel is conveniently located within walking distance to the Disneyland® Resort, the Anaheim GardenWalk and the Anaheim Convention Center. Surrounded by towering palm trees, lushlylandscaped grounds, an over-sized pool, patio area and tranquil walkways, the casual resort atmosphere is incomparable to others in the area. Whether your needs are business or pleasure, the Sheraton Park Hotel at the Anaheim Resort offers you the absolute best of both worlds!

The hotel also offers luxuriously-appointed Club Level rooms. These exclusive rooms, located on the top two floors of our tower, have premium upgraded amenities and furnishings, sumptuous bathrobes, and nightly turndown service. The guest will also receive an access to the Club Lounge for complimentary continental breakfast and evening hors d’ oeuvres / alcoholic beverages.

Nearly 28,000 square feet of banquet space is accessible for your meeting or function. Our ParkPlaza Ballroom can accommodate 800 guests for dinner or 1,400 for an evening reception. The Garden, Palm and Tiffany ballrooms provide an array of options for indoor or outdoor functions.

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Amy Sparks, Administra�ve Analyst City of Santa Clarita (661) 286‐4084

asparks@santa‐clarita.com

Kris�n Shelton, Group Sales Manager Hya� Regency Valencia in Santa Clarita Valley

(661) 678‐4081 kris�n.shelton@hya�.com

TEAM SANTA CLARITA | 23920 Valencia Boulevard, Suite 100, Santa Clarita, CA 91355 | teamsantaclarita.com

Meet, Eat & Retreat for Less Best Value in Los Angeles

16,000 sq � of mee�ng space. Dis�nct indoor and outdoor venues.

Offer Based on new bookings only. Must be booked by 3/31/16 and actualized by 12/31/16. Offer valid at the Hya� Regency Valencia in Santa Clarita only. Offer not valid at any other Hya� Hotel. Offer may not be combined with other promo�onal offers. Offer must be requested prior to execu�on of and included in the Sales agreement. All inclusions are subject to service charges and gratui�es and are void where prohibited. Hya� Gold Passport Rewards are subject to Hya� Gold Passport policies.

30‐60 room nights Complimentary mee�ng space with a food & beverage minimum Complimentary wireless internet in guest rooms One (1) complimentary room per 40 One (1) complimentary suite upgrade at group rate Two (2) complimentary welcome ameni�es (chef’s choice) 10% off audio‐visual Complimentary self‐parking

61‐85 room nights Hya� Regency Valencia will offer group a $1,000 credit towards their opening recep�on which may be used

towards Food/Beverage (no alcohol) Complimentary mee�ng space with a food & beverage minimum Complimentary wireless internet in the mee�ng space with a food & beverage minimum Complimentary wireless Internet in guest rooms One (1) complimentary room per 35 Two (2) complimentary suite upgrades at group rate Two (2) Complimentary welcome ameni�es (chef’s choice) 10% off audio‐visual 10% off food & beverage Complimentary self‐parking

86 – 100+ room nights All concessions above PLUS: One (1) complimentary Panorama Suite 20,000 bonus Hya� Gold Passport points

Book your next mee�ng today and receive:

FEATURED PARTNER:

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Located on the north shore of beautiful Lake

Arrowhead 90 miles east of Los Angeles, the UCLA

Lake Arrowhead Conference Center is a convenient

drive from most of Southern California’s major cities

and airports. Only four miles from Lake Arrowhead

Village — which offers outlet shopping and specialty

stores — the Conference Center’s awe-inspiring

natural surroundings create a unique environment for

conferences and retreats. It’s the perfect destination

for training, team building, planning, or holding a

think-tank — whatever it is you need to accomplish!

C O M P L E T E M E E T I N G PAC K AG E (C M P )Our CMP includes the following at “per person, per night” package rates beginning with your guests’ arrival and check-in, continuing through the end of your meeting on check-out day:

• Comfortable, well-appointed, resort-like guestrooms

• Meeting space includes general session and breakout rooms based on group size, with advanced A/V presentation equipment, and high-speed wireless Internet (Wi-Fi)

• Three chef-prepared meals per day, with hearty buffet selections for breakfast and lunch, and an elegant four-course served dinner in the evening

• Continuous refreshment break service, including coffee, hot tea, iced tea, lemonade, and iced water

• Separate social room for free-time or conference office

• Conference coordinator and Lodge attendant available to assist with meeting support services

• On-site recreation and fitness facilities, including outdoor activities

OVERNIGHT ACCOMMODATIONS (PART Of CMP)Sleeps 200+ Guests (below is one guest per bed):

• 67 two-bedroom, two-bath Condolets* . . . . . . . . . . . . . . . .134 Guests

• 7 two-bedroom, one-bath Condolets* . . . . . . . . . . . . . . . . . 14 Guests

• 18 single rooms, one bath in Cedar Lodge . . . . . . . . . . . . . . 18 Guests

• 3 double-suites, one bath in Cedar Lodge . . . . . . . . . . . . . . . 6 Guests

• 8 vintage cottage singles, one bath . . . . . . . . . . . . . . . . . . . . . 8 Guests

• 1 four-bedroom, three-bath house — Briar Creek . . . . . . . . 4 Guests

• Most rooms have in-room wood-burning fireplaces, decks with beautiful mountain or lake views, and sleeper sofas

• Personal voicemail and DID line for incoming calls, plus free local calls and free Wi-Fi

• Multiple electrical and USB outlet box on top of a well-lighted desk

• Iron, ironing board, blow dryer, and extra pillows and blankets in each guest room

* Our signature Condolets are a blend of a condominium and chalet.

M E E T I N G S PAC E ( PA RT O f C M P )• 10,000 square feet of meeting space with 15 meeting rooms;

our largest room accommodates up to 200 guests

• Meeting rooms feature high ceilings, no pillars, natural light, and many have fireplaces

• On-site Lodge attendant available to assist with meeting room set-ups to maximize the superior technology available at the Conference Center; complimentary Wi-Fi in all meeting rooms

QUESTIONS? – Please contact Cassiopeia Figueroa at [email protected] or call (909) 336-7058

L A K E A R R O W H E A DC O N f E R E N C E C E N T E R

FrE SH AIr , FrE SH IDE AS – Get away and get inspired at UCLA’s mountaintop retreat.

E L I G I B I L I T Y R E Q U I R E M E N T SWe welcome all groups with a learning purpose at the Conference Center, including but not l imited to: Academic institutions, healthcare, government agencies, religious organizations, associations, and corporations.

OTHER INfORMATION• There are no gratuities or service charges

• Only the food portion of the CMP is taxed based on the California State rate

• UC groups may book five years out, while non-UC groups may book 18 months out

• A deposit equal to the first night’s stay is required

• Full pre-payment is required for non-UC groups

• Reservations are received by rooming list

• Recreational facilities available to conference guests: Swimming pool, indoor hot tub, fitness center, tennis, volleyball, basketball courts, putting green, horseshoe pit, and shuffleboard

• Available** for an additional fee: Mountain bike tours, kayak tours, rock-wall, zip line, and team-building

• Please inquire for non-conferee and children’s rates

** Pool and outdoor activities are seasonal

UCLAConferenceCenter.com

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Meetings and Conventions

in Anaheim/Orange CountyThe 1.6-million-square-foot Anaheim Convention Center is at the center of our meeting destination. A wide variety of facility options allow for a customized event, designed to meet your exact needs.

Reasons to Meet in Anaheim/Orange County

All of the essentials needed to host a successful meeting, convention or event can be found in Anaheim.

• Located in the center of Southern California - serviced by four major airports • Award-winning customer service• Drive market of 20 million people within a 90-mile radius• World-famous attractions and entertainment• Year-round sunshine and mild 70˚ average temperature• Designated as one of the safest destinations in the United States• 42-mile coastline with nine picturesque beach towns

Destination Experts Make Planning Easy

Bureau destination experts know how to plan for success and offer planners:• “One-Stop-Shop” service that streamlines and customizes event planning• Extensive knowledge of OC’s cities and 160 hotel properties• Coordination of hotel and venue site inspections • Resources for dining, transportation, venues, speakers and activities• Housing, convention, meeting services and on-site logistical help• Destination information and materials• Attendee Marketing programs• “Show Your Badge & Save” convention attendee discount program

Anaheim Convention Center

Largest convention center on the West Coast surrounded by a market of nearly 20 million people.• 1.6 million square feet of meeting and exhibit space • 815,000 square feet of exhibit space • 51 meeting rooms • 7,500 seat Arena • 130,000 square feet of meeting space • 200,000 square feet of outdoor venue space - Arena Plaza, Palm Court & Grand Plaza • 13,000 guest rooms within one mile of the Convention Center • 2,600 guest rooms in the two adjacent headquarter hotels• Aramark provides exceptional in-house banquet, catering and event services• PSAV facilitates audiovisual and event technology support• Free Wi-Fi throughout the entire convention center

201506010

(714) 765-8888 | [email protected] | meetings.visitanaheim.org

ACC Arena

ACC Palm Court

Anaheim Convention Center

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Welcome to Bakersfield. Our city was founded on hospitality. Bakersfield began as a place where travelers could rest overnight. They would plan in advance to meet and relax in "Colonel Baker's field.” Today, more than 155 years later, planners return with their events year after year and cite the warm welcome and genuine hospitality that Bakersfield offers them.

Each year Bakersfield welcomes thousands of participants from across the nation who come to Bakersfield for a variety of conferences and events. Being the 52nd largest city in the U.S. means Bakersfield has the hotels, restaurants, amenities, and attractions to make for a memorable event http://www.visitbakersfield.com/.

The top reasons to meet in Bakersfield:

• Location: Bakersfield is the population center point of California - meaning 90 percent of your in-state attendees are within a four hour drive of Bakersfield.

• Value: Bakersfield is known for being California's value destination. Hotel room rates average 40 to 50 percent less than the state average.

• Service: From start to finish, the sales and marketing team at Visit Bakersfield will work to make sure your event is perfect.

Contact Sales Manager Matt Billingsley at (661) 852-7282 or [email protected] and discover why meeting planners agree that Bakersfield offers state-of-the-art facilities and unwavering support for your event!

Visit Bakersfield 515 Truxtun Avenue, Bakersfield, CA 93301 Toll Free 866-425-7353 Fax 661-325-7074 VisitBakersfield.com

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The Conference Sales team at Visit Newport Beach Inc.is committed to ensuring that planning your meeting in Newport Beach is a streamlined, rewarding and enjoyable process. Our destination experts will partner with you to deliver five-star service, one-stop shopping, and industry-best pricing. Contact us today to plan your successful meeting in Newport Beach!

PFR ROGRAMSIRST-CLASSEWARDING

For more information, contact Hillary Burton at

[email protected] or call 916.452.2778.

$100gift card

$250gift card

Visit Newport Beach Inc. will send you a $100 Nordstrom Gift Card just for submitting a qualified RFP* requiring 100 cumulative rooms or more to a Visit Newport Beach Inc. Representative.

Book an event sourced through Visit Newport Beach Inc. and you’ll receive a $250 American Express* Gift Card.

*A qualified RFP consists of 50 rooms or more for a single meet-ing, one year history required, one gift card per program, gift card issued upon conversion to solid lead in a participating New-port Beach hotel, RFP must be sourced directly through a Visit Newport Beach representative. American Express Gift Cards are useable at locations that accept American Express Cards. Some limitations apply. Subject to complete Official Rules. Sponsor: Visit Newport Beach, Inc.

Redefine how RFPs can work for you.

Balboa Bay Resort 949.645.5000 | www.balboabayresort.comTreat yourself to a luxurious waterfront experience at Balboa Bay Resort. Spacious and luxurious guest rooms are designed with a residential flair with individual patios or balconies. Each guest room has marble bathrooms with oversized tubs and separate showers, plush robes and slippers, imported personal amenities, pillow-top mattresses, crisp duvets and plush furnishings. Resort amenities feature a full-service 17,000-square-foot spa, heated swimming pool and whirlpool, and workout facility. 159 Guest Rooms • 10 Suites • 23,000 sq. ft. of Indoor/Outdoor Meeting Space

Fairmont Newport Beach 949.476.2001 | www.fairmont.com/newportbeachFrom the flagship hotel brand synonymous with sophistication comes The Fairmont Newport Beach, featuring distinctive architecture that promises and delivers stylish, upscale interiors. In addition, Fairmont Newport Beach provides complimentary airport shuttle service offering the perfect balance of business and pleasure. The hotel delivers a full complement of luxury amenities in a city resort environment. Groups of 10 to 700 guests will enjoy optimized meeting space and easy access to all that Newport Beach has to offer, as well as acclaimed dining and a chic rooftop pool with cabanas.444 Guest Rooms • 56 Suites • 31,000 sq. ft. of Indoor/Outdoor Meeting Space

Hyatt Regency Newport Beach 949.729.1234 | www.newportbeach.hyatt.comNestled near the edge of the scenic Back Bay Nature Preserve, Hyatt Regency Newport Beach embodies the casual elegance of the California coast. A lovely, tree-lined drive leads you to this newly renovated resort that offers everything for groups and leisure travelers. With an impressive selection of fl exible event space, meetings and conferences flow seamlessly from indoor sessions to outdoor breaks. After a meeting, guests — especially those traveling with family members—will enjoy the spacious guest rooms and abundant resort amenities, including pools, golf, tennis and water sports.403 Guest Rooms • 9 Suites • 27,000 sq. ft. of Indoor/Outdoor Meeting Space

Newport Beach Marriott Bayview 949.854.4500 www.newportbeachmarriottbayview.comNewport Beach Marriott Bayview delivers a refreshing boutique-style hotel experience with breathtaking views of the Upper Back Bay Nature Preserve ideal for upscale board retreats, and events of up to 120 guests, Newport Beach Marriott Bayview provides an intimate setting and gracious, personalized service. In addition, the all-suite hotel offers some of Newport Beach’s most spacious rooms. Guests also will revel in direct access to the hiking, running and biking trails that surround the Back Bay — all within convenient proximity to everything Newport Beach has to offer.254 Suites • 3,200 sq. ft. of Indoor Meeting Space

Newport Beach Marriott Hotel & Spa 949.640.4000 www.newportbeachmarriott.comNewport Beach Marriott Hotel & Spa boasts stylish guest rooms — most with ocean and golf course views — and is ideally situated in the heart of Newport Center, within a stone’s throw of the fi nest shopping, dining, and entertainment that Southern California has to offer. In addition it offers unparalleled, highly fl exible 41,000 square feet of indoor and open-air meeting space. Guests also will want to take advantage of the on-site Pure Blu Spa, one of the region’s most acclaimed spas with its ultra-indulgent, luxe environment and full range of pampering treatments.512 Guest Rooms • 20 Suites • 41,000 sq. ft. of Indoor/Outdoor Meeting Space

Radisson Newport Beach 949.833.0570 | www.radissonnewportbeach.comRadisson Hotel Newport Beach delivers an affordable, appealing, all-inclusive environment while providing close proximity to all that luxurious Newport Beach has to offer. In addition to more than 20,000 feet of fl exible and inviting meeting space to suit all groups, guests will especially appreciate the hotel’s immediate access to Orange County/John Wayne Airport and complimentary airport shuttle service. In addition to spacious and welcoming guest rooms, they will also enjoy a host of complimentary amenities, including parking, fi tness center, and Internet access.335 Guest Rooms • 4 Suites • 20,000 sq. ft. of Indoor Meeting Space

Island Hotel Newport Beach 949.759.0808 | www.IslandHotel.comIsland Hotel Newport Beach® is Southern California’s Center of Coastal Luxury. Offering 294 sun-filled guest rooms, ocean views, more than 22,000 square feet of newly designed meeting and event space including many spaces with floor-to-ceiling windows, private terraces and a Ballroom divisible by four, inspired cuisine, a wide selection of spa treatments, premier shopping at Fashion Island and Fazio-designed golf at Pelican Hill and Oak Creek Golf Clubs. Island Hotel Newport Beach® is Orange County’s finest luxury business hotel, where business and pleasure meet comfortably side by side.294 Guest Rooms • 82 Suites • 30,000 sq. ft. of Indoor/Outdoor Meeting Space

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why Santa Barbara, California?

D E S T I N AT I O N S N A P S H O T

Mark Feldman, Regional Sales Representative [email protected] 805.259.3269 | SantaBarbaraCA.com

ACCOMMODATIONSSanta Barbara South Coast offers 4,775 rooms ranging from luxury resorts and downtown boutique properties to classic inns, B&B’s and resort camping.

MEETING FACILITIESMore than 144 conference and event facilities dot the area from luxurious beachfront resorts, picturesque wineries, intimate museums, lush gardens, rustic ranches and grand estates are available.

CULINARY CACHESanta Barbara continues to evolve into a formidable food center where seasoned chefs create fine cuisine based on superb local ingredients and partner with world-class wines. Santa Barbara offers a variety of award-winning wine regions, including those featured in the Oscar-winning film Sideways. There is also the downtown Urban Wine Trail where visitors can try the best of the county’s offerings just minutes from the beach. Downtown also offers microbreweries and a distillery.

ARTS & CULTUREFew cities of Santa Barbara’s size can match the quality and diversity of its artistic and cultural offerings, which include 50 museums and galleries and a wide range of stellar performance venues hosting multiple world-class theatre groups, opera and dance companies, chamber orchestras, a symphony orchestra and more.

CULTURAL HERITAGEThe Red Tile Walking Tour is a great way to learn about the city’s history. Highlights include the Santa Barbara County Courthouse, El Presidio, and historic adobes. Must-see: Old Mission Santa Barbara, named “Queen of the Missions”.

DYNAMIC DOWNTOWNCombines world-class restaurants, galleries & shops, wine tasting rooms, breweries and a distillery and a lively night scene. Great shopping abounds – stroll through quaint cobbled arcades amongst bubbling fountains, towering palms, and historic buildings to find a combination of local boutique stores and large retail stores.

PARKS & GARDENSSanta Barbara Channel Islands National Park, known as the “Galapagos of North America,” offers year-round whale watching, diving, spectacular hiking and kayaking in the Painted Cave – one of the world’s largest and deepest sea caves. SB is also known for its nurseries and notable gardens, including Lotusland and the SB Botanic Garden. SB County produces more orchids than any other region in the US, so a trip to the orchid farms is a must.

WATER ACTIVITIESSB offers a variety of water activities of varying skill levels, including: kayaking, sailing, surfing, paddle-boarding, wind-surfing, snorkeling, scuba-diving, and deep sea fishing.

Complimentary ServiCeS

• Lead Distribution

• Coordination of Hotel and VenueInspections

• Sample Itineraries

• Referrals to Group Activity Vendors,Restaurants & Services Providers

• Welcome Amenities Suggestions

marketing toolS

• Destination Information & Maps

• Image and Video Library

• Welcome Email to Attendees fromVSB CEO

• Welcome Signage at the SantaBarbara Airport*

• Hospitality Desk at the Host Hotel*

• Microsite with CustomizedDestination Information*

*Based upon group size.

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Temecula Valley Southern California Wine Country is within southwest Riverside Country and convenientlylocated about 60 minutes from Orange County, Palm Desert, San Diego and 90 minutes from Los Angeles. Temecula is an ideal setting for groups seeking a beautiful wine country region for their meetings and events. The destination consists of spectacular conference resorts and hotels, one of the largest casinos in the U.S., world class golf, shopping, over 40 wineries, farm to fork culinary dining experiences, and the ever charming historic Old Town.

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LAX25 miles

Santa Monica Pier20 miles

UCLA16 miles

Hollywood20 miles

CSUN 7 miles

PepperdineUniversity16 miles

Calabasas6 miles

Universal Studios18 miles

Burbank (Bob Hope)Airport19 miles

PACIFICOCEAN

Santa Barbara70 miles

Six Flags30 miles

COMFORT AND STYLE REDEFINED

SET THE SCENE IN STYLE IN WOODLAND HILLSInnovation and value create the platform for fantastic results. Success isn’t

just anticipated, it’s assured at Warner Center Marriott Woodland Hills.

• 474 guest rooms

• 25,000 square feet of indoor/outdoor event space

• 22flexiblemeetingroomsaccommodatingboardmeetingsfor12tobanquetsfor770

• 10,960square-footGrandBallroomthatcanbedividedinto10 separatebanquethalls

• Lush outdoor Poolside Pavilion perfect for up to 500 guests

• Multiplefoodandbeverageoptions,includingStarbucksinthelobby

• 25milestoLosAngelesInternationalAirport;19milestoBobHopeAirport

• Near The Village atWestfieldTopanga–SanFernandoValley’sPremierdestination shopping center

[email protected]

21850OXNARDST.,WOODLANDHILLS,CA91367818-887-4800•WARNERCENTERMARRIOTT.COM

MENTION CALSAETORECEIVELOWERRATESANDADDEDCONCESSIONS

CALLHANNAHFRANKARTAT818-227-6104OR

[email protected]

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REFERENCE ARTICLES

FROM CalSAE’S THE EXECUTIVE

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BY ROBERT DONAHUE

This article is the seco,ul of lhree from the Disney Institute and is a continuation of the exceptional education Disney Meetings California has sponsored/or Ca/SAE through tlie years. The first article ran in the September/October 2014 issue.

• • lVIIl

in Your Association

8 ColSAE's THE EXECUTIVE - JANUARY /FEBRUARY 2015

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3. He receives the new video gamesystem he wants.By articulating the subobjectives,

a creative vision of the event begins to take form. How Bobby's friends judge the party will be a big factor in how he feels and will influence the theme. What's in with 13-year-olds - pirates or skateboards? If you skateboard, is there a skate park nearby? What are the safety concerns? Would all the guests participate? These objectives and subobjectives provide a basis for considering, accepting, or rejecting various options.

By articulating and prioritizing objectives, invaluable time and effort is given to the planning phase of the project, ensuring its success.

Getting to the Real Solution Solving a problem is a matter of

process, assumptions and learning. Applying these elements in discovering the real problem will help discover the best solution.

A department administrative assistant complained about being cold. Her desk was in the middle of the work area, yet no one around her was experiencing the cold. There was definitely a problem, but what was it? Was it cold at her desk or was she perhaps just more intolerant of temperature changes? When interviewed, she indicated that sometimes it was very cold and other times it wasn't. How do you solve a problem like this?

So early one morning, a colleague stuck a vanilla incense stick on her chair to watch the smoke from it rise. For more than two hours, he watched that darn smoke move straight up into the air. Suddenly, the air conditioner turned on and the smoke turned in the opposite direction heading for the floor. The team realized her desk was right under the Niagara Falls of cold air coming from the air conditioner. They located the vent and diverted the air to a different part of the floor, thus solving the problem.

There are many solutions to a problem depending upon how the problem is perceived. In this story, what are some immediate solutions that could have been offered to the department's administrative assistant? How many can you offer? How effective or practical do you think they would be over time?

Think back to your own problem solving and identify those solutions that you figured out were immediate but were not really solving the problem at hand. What could you have done different to identify the real issue? What did you learn about problem identification?

You have to figure out the problem in order to think about the solution. This is true at any phase of a project because factors change as the project moves through the process from concept to completion.

Your association probably isn't in the business of building castles, monorails or fantasy worlds, but you and your team have more in common with Disney than you might realize. Underlying our entertainment product is an organization committed to taking care of its Cast Members (or "staff" in the association world), creating exceptional experiences for our Guests (whom we view much the same as you do members). And we're relentlessly focused on fostering leaders who understand the role that quality business practices play in creating the Cast and Guest experiences. Creativity is the thread that ties together the quality Cast experience, the quality Guest experience and quality business practices.

We think that's true for every association too, and I hope the exercises I've shared will help you and your association meet the challenges of today and tomorrow.

Editor's Note: Excerpts from the book The Imagineering Workout by the Disney Imagineers. © 2005 by Disney Enterprises, Inc. Published by Disney Editions.

Robert Donahue is the Director of Resort, Park Eve11t Sales a11d Services at Dis11eyla11d Resort. With more tha11 three decades of i11dustry experie11ce, he leads the Sales team i11 developi11g group busi11ess strategies across the resort. An advocate for the meetings industry, Robert has held many volunteer leadership roles and currently serves on the Board of Directors for the A11aheim Orange County Visitor & Convention Bureau. To learn more about Disney Meetings, visit www.disneymeetings.com or cal/ 714-520-7025.

CalSAE's THE EXECUTIVE - JANUARY /FEBRUARY 2015 11

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that ensures her product works equally well for a wide range of customers using different devices, ASSH goes to great lengths to ensure that their organization works well for each individual employee, resulting in increased employee engagement and better results for the membership.

ASSH and the other companies that we profile are all tremendously successful by traditional measures, and their cultures are so strong that nearly all of the employees we spoke

with could not even imagine working somewhere else. And they are doing all that by abandoning some of the core tenets of traditional management and embracing ideas that make a lot more sense to the Millennial mindset. These are the positive deviants. They are role models that are showing us that the management revolution is indeed possible. This is why we are ridiculously optimistic about the future of business.

Of course optimism needs action for the positive intentions to become

12 CalSAE's THE EXECUTIVE - MARCH/ APRIL 2015

reality. It is up to you to create the organizations that will lead this revolution in business. We showed you the examples, but a true revolution wil 1 need more than just a few examples. Take a hard look at your association, particularly your culture. If you want to become more digital, clear, fluid, and/ or fast, then you will end up changing the culture. Many write that off as too difficult or too hard to change, but that is simply not true. It may not be easy, but it's doable. The trick is making a solid connection between what drives the success of your association and what is truly valued internally. And we're not talking about fluffy values statements. We mean what gets the attention, what gets the resources, what gets people rewards. When you can align what's valued at that level with what drives your success, you have a better chance of creating a culture that attracts both the best employees and the best members, quite frankly.

And take a particularly close look at your Board culture. Boards tend to have their own culture, frequently (and understandably) different from the staff culture. That's fine, except that the two cultures still must at least be aligned and moving in the same direction. If your Board is not crystal clear on exactly how they do things and why that culture supports the success of the enterprise, then you run the risk of them unintentionally getting in the way of positive results. Don't set off on becoming digital, clear, fluid, and fast without figuring out how you're going to bring them with you. You're all in this together.

Jamie Notter and Maddie Grant are the founding partners of Culture That Works and strategists who are known for helping organizations create remarkable cultures, allracl the best employees and most loyal customers, and thrive in the digital age. Together, they have a combined 35 years of experience working with both small and large organizations from a variety of industries. They are also co-authors of the critically acclaimed book Humanize: How PeopleCentric Organizations Succeed in a Social World and their 2015 release, When Millennials Take Over.Based in Washington, D.C., they are frequent keynote speakers to diverse audiences around the world. Reach them at http:// www.culturethatworks.net/

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EXCHANGE 2015 Exhibitor Fact Sheets + Special Offers!

Documents

Transcript of EXCHANGE 2015 Exhibitor Fact Sheets + Special Offers!