Exam Prep Training 4 Days - 043c9f9.netsolhost.com · PgMP® credential holders oversee the success...

For more information please contact Rick Freeman at 781.784.5721 or [email protected]

PgMP® Exam Prep Training - 4 Days

Course Length: 4 Days Course ID: PgMP Credits: 21 PDUs Course Duration: 3 or 4 days (Live in person or online class) Course Level: Advanced

Four Day workshop- PgMP® Boot Camp Instructor: James Lee Haner, PhD, PgMP, CBAP, PMI-ACP

Technology Professional with solid management experience in privately held and Fortune 500

companies. Client-focused and results-oriented with proactive approach of delivering program benefits

and projects on time, within budget and with full functionality while hiring, motivating and mentoring

team members to top performance . . . throughout the change management process.

Hands-on leader skilled in balancing corporate objectives, user requests, IT capabilities and team

building.

• Established corporate web presence; implemented 20 domains including streaming media. • Evaluated, selected, and implemented PCs, networking and internetworking system.

• Spearheaded a redefinition of business processes based on industry “best practices.”

Innovative thinker adept at leveraging technology and people to improve productivity and

communications.

• Improved efficiency 25%; evaluated and installed software to replace labor-intensive functions. • Originated internal security control procedures to ensure daily closeout was performed

correctly.

• Saved $100K+ in labor costs; organized a team to write programs previously designated as “undoable.”

Pacesetter who uses continuous process improvement methodologies to reduce costs and enhance

performance.

• Standardized system development activities to resolve administrative delays. Reduced turnover 30%.

• Created successful employee development plan leading to 12 corporate-level promotions.

• Selected by founders of start-up company to serve on team charged with developing IT infrastructure.

mailto:[email protected]



Course Abstract:

PMI’s Program Management Professional (PgMP)® credential recognizes the advanced experience and skill of program managers. Globally recognized and demanded, the PgMP® demonstrates your proven competency to oversee multiple, related projects and their resources to achieve strategic business goals.

PgMP® credential holders oversee the success of a program, grouping related projects together to realize organizational benefits not available if they were managed separately. It’s the perfect fit if you define projects, assign project managers and oversee programs.

Who should apply?

If you’re a program manager looking to demonstrate a proven ability to manage complex, multiple projects and align results to organizational goals; increase your visibility and value with your organization; and separate yourself in the eyes of employers, the PgMP® credential is for you.

PgMP Requirements

To apply for the PgMP®, you need to have either:

• A four year degree (bachelor’s or the global equivalent), with at least four years of project management experience and four years of program management experience. OR

• A secondary diploma (high school or the global equivalent), with at least four years of project management experience and seven years of program management experience.

Note: the focus for this class is an intensive workshop for those planning on applying for approval and taking the PgMP exam. If you have not gained enough experience in project and program management to meet these eligibility requirements, consider the Project Management Professional (PMP)® credential.

PgMP® Preparation Course Overview:

The Project Management Institute’s Third Edition of its Program Management Professional

(PgMP®) credential continues to increase. Over 900 people now have the PgMP®. PMI is

offering the structured exam into five domains:

• Strategic Program Management - representing 25 of the 170 questions on the exam



• Program Life Cycle - representing 75 of the 170 questions on the exam • Benefits Management - representing 19 of the questions on the exam • Stakeholder Management - representing 24 of the 170 questions on the exam • Governance - representing 27 of the 170 question on the exam

PgMP Prep Boot Camp Course Overview

Dr. Ginger Levin, PMP, PgMP, OPM3 Certified Consultant

Module Contents Tips and Test Questions

0 Introductions and House Keeping Items TIPS Couse Overview

Course Goal

Course Objectives Course Delivery Strategy

PgMP® Exam Overview

PgMP® Domains

Program Life Cycle Domains Your Score

Frequently Asked Questions

Study Tips The Exam Site

Taking the Exam

My Test Taking Strategy Main Resources

Differences – Standard 3rd Edition

Examination Content Outline Other Useful Sources

CONCEPTS Course Overview

Module Learning Objectives Key Definitions

A Program Is

Key Points about these Definitions

Program Benefit Management Other Definitions

Types of Programs

What is Program Management? Other Definitions

When to Manage as a Portfolio of Projects?

Advantages of Program Management Test Taking Tips Four




Sample Test Questions Three

Projects, Programs, and Portfolios

Program Management and Project Management Figure 1-2 Interactions

Program Manager’s Role

Program Manager Skills and Competencies

Characteristics of Successful Program Managers Core Competencies

Core Knowledge and Skill Areas

Other Approaches Test Taking Tips Three

Sample Test Questions Six

Key Messages Strategic Program

Management Course Overview

Learning Objectives

ECO Domains

ECO Knowledge Figure 1-2 and Its Importance

Program Management and Portfolio Management

Why the Portfolio Is Important Interactions

Program and Portfolio Distinctions

Other Portfolio Views

Test Taking Tips Four Sample Test Questions Four

Key Messages – Program Strategy Requires

Organizational Strategy Strategic Business Initiatives

Importance of Business Value

Realization of Business Strategy The PMO

Test Taking Tips Four

Sample Test Questions Four Program Management Performance Domains

Domain Interactions

Program Strategy Alignment Steps Involved

Elements – Program Strategy Alignment


Sample Test Questions Two Strategic and Operational Processes




Organizational Strategy

Programs to Complement Strategy

Program Business Case Studies

Other Views on the Business Case

Test Taking Tips Five

Sample Test Questions Four Financial Selection Criteria


Sample Test Questions Four Program Plan

Vision and Mission

Goals and Objectives Test Taking Tips Four

Sample Test Questions Four

Program Roadmap Importance of the Roadmap

Using the Roadmap

Environmental Assessments Enterprise Environmental Factors

EEF Examples

Environmental Analysis


Questions Related to the Examination Content Outline

Task 1 – Perform Program Assessment Key Points


Task 2 – Develop High-Level Roadmap Key Points


Task 3 – Set Roadmap Baseline Roadmap

Sample Test Questions Two

Task 4 – Develop Program Mission Statement Sample Test Questions Three

Task 5 – Assess Organizational Capability

Key Points

Feasibility Analysis Sample Test Questions Three

Task 6 – Identify Benefits

Key Points




Importance of Marketing


Task 7 – Estimate Benefits Task 8 – Evaluate External Constraints

Key Points


Task 9 – Program Charter Approval Task 10 – Analyze Integration Opportunities

Task 11 – Opportunities for Change

Project Versus Program Change Sample Test Questions Two

Key Messages – Program Strategy Requires

PROGRAM LIFE CYCLE DOMAIN

Course Overview

Specific Knowledge for the Program Life Cycle Domain Why Have a Life Cycle?

Program Life Cycle

Program Life Cycle Activity Groups Benefits Life Cycle

Initiating Activities Course Overview

Module Learning Objectives Initiating Subdomain Tasks

Program Life Cycle Activity Groups

Program Life Cycle

Benefits Life Cycle Program Formulation

Program Initiation

The Sponsor’s Role Assigning the Program Manager

Prepare Estimates of Scope, Resources, and Cost

Assess Initial Risks Update the Business Case

Initiating Documents

Program Charter Contents Test Taking Tips Six


Program Financial Management Program Cost Estimation

Program Financial Framework Establishment

Financial Objectives

Outcomes of the Financial Framework Test Taking Tips Ten





Questions Related to the “Examination Content Outline”

Task 1 – Develop Program Charter Sample Test Questions Three

Task 2 – Develop Scope Statements


Task 3 – Develop Milestone Plan Task 4 – Develop Accountability Matrix


Task 5 – Define Performance Measurement Standards Task 6 – Conduct Kick-Offs

Key Messages

Planning the Program

Course Overview

Learning Objectives Planning Tasks from the ECO


Program Life Cycle Benefits Life Cycle

Developing the Program Management Plan

Program Management Plan Key Subsidiary Plans

The Need for a Program Infrastructure

Program Resource Management

Program Resource Plan What Does Resource Planning Involve?

Resource Management Plan Contents

Program Management Information System Program Planning Test Taking Tips Six

Sample Test Questions Seven

Program Financial Management Plan Internal Funding

Other Items to Include

Financial Planning Outputs Test Taking Tips Five


Program Procurement Management Program Procurement Planning

Procurement Planning

Procurement Management Plan

Test Taking Tips Five Sample Test Questions Four




Program Quality Management

Program Quality Planning

Quality Planning Considerations Cost of Quality

Program Quality Planning Outputs

Test Taking Tips Six

Sample Test Questions Six Program Risk Management

Program Risk Management Planning

Planning Importance Program Risk Categories

Program Risk Management Plan


Program Schedule Management

Program Schedule Planning Program Master Schedule

Notional Program

Schedule Management Plan Program Schedule Planning Outputs

Test Taking Tips Eight


Program Scope Management Program Scope Planning

Develop the PWBS

Program-Level Deliverables and Program Scope Program Scope Management Plan

Program Scope Planning Outputs

Test Taking Tips Four Sample Test Questions Five

Questions Related to the ECO

Task 1 – Develop Detailed Scope Statement Project, Program, and Portfolio Scope


Task 2 – Define Scope (PWBS) Task 3 – Establish Program Management Plan

Task 4 – Optimize Program Management Plan


Task 5 – Define PMIS Sample Test Questions Two

Task 6 – Manage Program Issues





Task 7 – Develop Transition Closeout Plan


Task 8 – Develop KPIs Key Points


Task 9 – Manage Extended Program Team

Key Points Team Motivation – Importance

Team Motivation Approaches

Building an Effective Team Rewards and Recognition

The Importance of a Shared Vision

Key Competencies Team Charter

Executing the Program

Course Overview

Course Outline

Learning Objectives Tasks from the ECO


Program Life Cycle Benefits Life Cycle

Program Benefits Delivery Phase

Program Uncertainty

Component Sub-Phases Component Planning and Authorization

Component Oversight and Integration

Component Transition and Closure Test Taking Tips Seven


Executing Purpose Program Benefit Delivery – Executing Activities

Program Execution Management / Program Delivery Management

Consider These Impacts When Analyzing a Change Request

Test Taking Tips Five Sample Test Questions Five

Component Cost Estimation

Test Taking Tips Five Sample Test Questions Two

Program Cost Budgeting

Key Definitions






Program Procurement Program Procurement Outputs

Other Outputs


Sample Test Questions Seven Quality Assurance

Guidelines for a Quality Audit

Quality Audit Objectives Other Suggestions

Quality Assurance Outputs

Test Taking Tips Six Sample Test Questions Five

Resource Prioritization

Using the Resource Plan Some Prioritization Suggestions


Sample Test Questions Two Identify Program Risks

Who Should Participate?

Identifying Risks

Risk Statements Other Views

Risk Identification Output

Test Taking Tips Five Sample Test Questions Three

Program Risk Analysis

Qualitative and Quantitative Analysis Other Considerations

Five Key Factors

Program Risk Analysis Outputs Test Taking Tips Eight


Program Risk Response Planning Updates to the Risk Register

Risk Response Strategies

Outputs from Risk Response Planning

Test Taking Tips Five Sample Test Questions Three


Task 1 – Charter and Initiate Components




Contents of a Project Charter

Task 2 – Deploy Uniform Standards

Task 3 – Ensure Capture of Lessons Learned Sample Test Questions Two

Task 4 – Ensure Team Engagement


Task 5 – Review Component Managers Sample Test Questions Three

Task 6 – Execute Plans

Task 7 – Consolidate Data Task 8 – Evaluate Program Status


Task 9 – Approve Component Closure Controlling the

Program Course Overview

Course Outline

Learning Objectives

Tasks from the ECO Program Life Cycle Activity Groups

Program Life Cycle

Controlling Activities Sample Test Questions Two

Program Performance Monitoring and Control

Other Activities and Outputs

Program Performance Reports Forecasts


Sample Test Questions Four Program Performance Reporting

Program Reports

Outputs Test Taking Tips Six


Program Financial Monitoring and Control Typical Financial Management Activities

Earned Value Overview

Key Earned Value Formulas Other EV Formulas

Test Taking Tips Nine

Sample Test Questions Five

Program Procurement Administration Program Procurement Administration Outputs




Some Best Practices

Other Suggestions

Test Taking Tips Six Sample Test Questions Four

Program Quality Control

Program Quality Control Outputs

Other Suggestions Checklists

Test Reports / Measurement Results

Guidelines for Quality Reviews Test Taking Tips Nine


Resource Interdependency Management Interdependency Management

Suggestions

Test Taking Tips Six Sample Test Questions Three

Program Risk Monitoring and Control

Risk Monitoring and Risk Control Why Risk Monitoring Is Important

Risk Monitoring and Control Outputs

Updates to the Risk Register

Test Taking Tips Seven Sample Test Questions Seven

Program Schedule Control

Schedule Control Activities Program Schedule Control Outputs

Test Taking Tips Seven

Sample Test Questions Five Program Scope Control

Scope and Change Management

Responsibilities of the Program Manager Scope Control and the PMBOK®


Sample Test Questions Three Questions Related to the ECO

Task 1 – Analyze Variances


Task 2 – Identify Corrective Actions Sample Test Questions Two

Task 3 – Address Program Issues





Task 4 – Manage Program Change


Task 5 – Justify Program Changes Sample Test Questions Two

Task 6 – Manage Program Risk


Closing the Program Course Overview Course Outline

Learning Objectives

Tasks from the ECO ECO Life Cycle

Program Life Cycle

Benefits Life Cycle Program Closure Phase

Sub Phases

Test Taking Tips Six Sample Test Questions Two

Program Financial Closure

Program Financial Closure Outputs Considerations in Preparing a Budget to Sustain Benefits

Test Taking Tips Nine


Program Procurement Closure Outputs

Test Taking Tips Seven

Sample Test Questions Five Program Transition and Benefit Sustainment

Sustainment Views

Program Closure Final Report

Program Documentation Archive Plan

Knowledge Transition Resource Disposition

Program Closeout

Test Taking Tips Seven Sample Test Questions Six


Task 1 – Performance Analysis Report

Sample Test Questions Two Task 2 – Obtain Approval to Initiate Closeout

Task 3 – Execute Transition Plan

Task 4 – Post Review with Stakeholders




Task 5 – Report Lessons Learned

BENEFIT MANAGEMENT

Course Overview

Course Outline


Specific Knowledge for Benefits Management

Program Life Cycle Benefit Life Cycle

Key Definitions

Program Benefits Management Domain

The Program Manager and Benefits Management Types of Benefits

Other Examples


Benefits Identification

Benefits Life Cycle Benefit Identification Activities

Identifying Benefits

Critical Success Factors CSFs and a Benefit Breakdown Structure

Importance of the Business Case

Benefits Register

Contents of the Benefits Register Measuring Benefits


Sample Test Questions Four Benefits Analysis and Planning

Benefits Life Cycle

The Importance of Measures Examples of Benefits Needing Metrics

Benefits vs. Costs

Governance and Benefits Benefits Realization Plan

Contents of the Plan

Benefits and the Roadmap Update the Benefit Register

Benefit Register Example


Sample Test Questions Seven Benefit Delivery




Benefit Life Cycle

Benefit Delivery Importance

Program Benefits and Components Program Benefits and Governance

Key Factors


Sample Test Questions Six Benefits Transition

Benefits Life Cycle

Benefits Transition Importance Benefits Transition Plan Contents

Benefit Transition Activities

Transition Receivers Test Taking Tips Six


Benefit Sustainment Benefit Life Cycle

Sustainment Plan Contents

Stewardship Approach Benefit Sustainment Activities

The Need for a Business Case


Sample Test Questions Four Questions Related to the ECO

Task 1 – Develop Benefit Realization Plan

Importance of the Baseline for Benefits Activities to Establish the Baseline


Task 2 – Adapt and Communicate the Benefit Realization Plan

Sample Test Questions Three Task 3 – Develop Sustainment Plan


Task 4 – Assess Status, Propose Changes Monitoring and Controlling Benefits: Key Points


Task 5 – Manage Component Integration Component Integration: Key Points

Task 6 – Maintain Benefits Register

Task 7 – Allow for Risk in the Benefits Realization Plan

Considerations Ways to Reduce Program Risks to Benefits




Decision-Tree Analysis Components

Sample Test Question One

Remember the Risk Management Process Task 8 – Develop Operational Transition Plan

STAKEHOLDER MANAGEMENT

Course Overview

Course Outline

Leaning Objectives ECO Tasks

Specific Knowledge for Stakeholder Management

Program Life Cycle

What Is Program Stakeholder Engagement? Who Are Program Stakeholders?

The Program Manager’s Role

Test Taking Tips Six Sample Test Questions Five

Program Stakeholder Identification

Examples of Program Stakeholders Identification Approaches

Stakeholder Register

Definition Test Taking Tips Six


Stakeholder Engagement Planning

Considerations Stakeholder Engagement Plan

Definition


Stakeholder Engagement

Considerations Key Program Manager Competencies


Sample Test Questions Six Program Management Supporting Processes

Program Communications Management

Communications Planning Communications Planning Outputs

Definitions

Contents of a Communications Management Plan





Information Distribution

Communication Considerations

Information Gathering and Retrieval Systems Information Distribution Methods

Lessons Learned Data Base


Sample Test Questions Ten Examination Content Outline

Key Definitions from the Required Knowledge

Task 1 – Identify Stakeholders Stakeholder Matrix

Stakeholder Matrix Examples

Task 2 – Analyze Stakeholders Stakeholder Analysis Example

Additional Items to Consider

Task 3 – Engage Stakeholders Aligning Stakeholder Expectations and Objectives

Key Performance Indicators

Stakeholder Acceptance Process Task 4 – Maintain Stakeholder Support

The Program Manager’s Role

Task 5 – Communicate with Stakeholders

The Program Manager and Communications Using Communications to Manage Program Resistance

Task 6 – Cater to Stakeholder Risks

Risk Tolerances and Profiles Determining Risk Tolerances

The Need for Effective Risk Management

Mindset and Culture Creating a Risk Management Mindset

Task 7 – Foster Stakeholder Relationships

Stakeholder Engagement Loop GOVERNANCE Course Overview

Course Outline


Knowledge for Governance

Program Life Cycle

Program Governance How Governance Supports Program Success

Governance Importance






Program Governance Boards

Test Tasking Tips Four Sample Test Questions Two

Program Governance Board

Governance Board Responsibilities

#1 – Governance and Organization Vision and Goals #2 – Program Approval, Endorsement, Initiation

#3 – Program Funding

Test Taking Tips Four Sample Test Questions Three

#4 Program Governance Plan

Definition Governance Plan Sections


Sample Test Questions Six #5 Program Success Criteria, Communication, and

Endorsement

#6 – Approving Program Approach and Plans

#7 – Program Performance Support

#8 – Program Reporting and Control Processes Process Examples

#9 – Program Quality Standards and Planning


Sample Test Questions Six #10 – Monitoring Program Progress and Needed Changes

Programs and Change

Changes and Program Documentation Updates #11 – Phase-Gate and Other Decision-Point Reviews

Items Covered in the Reviews

#12 – Approving Component Initiation or Termination Component Closure or Transition

#13 – Program Closure

Test Taking Tips Six Sample Test Questions Seven

Program Governance and Program Management

Common Governance Roles Governing Program Components

Test Taking Tips Three


Other Governance Activities Supporting Program Management




The PMO

PMIS

Knowledge Management Audit Support

Education and Training


Sample Test Questions Six Questions Related to the ECO

Task 1 – Develop Governance Standards

Governance and Its Functions Another View


Task 2 – Select Governance Model Key Points

Governance Design Principles

Transformation Board Example Task 3 – Apply Stage Gate Reviews

Task 4 – Monitor Benefits

Key Performance Indicators Task 5 – Develop / Use the PMIS

PMIS Purpose

Typical PMIS Components

PMIS Considerations Task 6 – Address Strategic Risks

Governance Structure for Risk Management

Importance of Proactive Risk Management Task 7 – Establish Escalation Policies

An Escalation Process

Task 8 – Contribute to Lessons Learned Types of Knowledge on Programs

The Importance of Knowledge Management to Program Management

Benefits of Knowledge Management to Program Management

Knowledge Management Approach

The Role of the PMO Task 9 – Identify and Apply Lessons Learned

Task 10 – Maintain Strategic Alignment

Benefits of the Roadmap Roadmap Example

Task 11 – Ensure Operational Alignment

Importance of the Program Integration Plan


Exam Prep Training 4 Days - 043c9f9.netsolhost.com · PgMP® credential holders oversee the success...

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