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    How Do We

    Experience Emotions?

    The terms emotion and mood are often used interchangeably in

    everyday language

    _______________:feelings that involve subjective evaluation,

    physiological processes, and cognitive beliefs.

    subjective experience: feelings that accompany an emotion

    physical changes: increases in heart rate, in skin temperature,

    and in brain activation

    cognitive appraisals: peoples beliefs and understandingsabout why they feel the way they do

    ____________: diffuse, long-lasting emotional states.

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    Emotions Have a

    Subjective Component

    We experience emotions subjectively

    The intensity of emotional reactions varies but people who are

    _____________ or _______________ tend to have psychological

    problems

    ________________: such as depression or panic attacks;

    ________________: causes people to not experience the

    subjective components of emotions, e.g. Elliot

    One cause of alexithymia is that the physiological messages

    associated with emotions do not reach the brain centers that

    interpret emotion

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    Distinguishing Between

    Types of Emotions

    ________________:emotions that are evolutionarily adaptive,shared across cultures, and associated with specific physical states.They include anger, fear, sadness, disgust, happiness, and possiblysurprise and contempt.

    ________________:blends of primary emotions. They includeremorse, guilt, submission, and anticipation

    At the center of the _________________ is the intersection of twocore dimensions of affect:

    ______________ indicates how negative or positive emotions

    are; activation indicates how arousing they are ______________ is the physiological activation (such as

    increased brain activity) or increased autonomic responses(such as increased heart rate)

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    Negative Affect and Positive Affect

    Neurochemical evidence supports the idea that positive affect and

    negative affect are independent

    ___________ activation states appear to be associated with an

    increase in dopamine

    ___________ activation states appear to be associated with anincrease in norepinephrine

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    James-Lange Theory

    In 1884, William James asserted that a persons interpretation of

    the physical changes in a situation leads that person to feel an

    emotion

    A similar theory was independently proposed by

    ____________________ __________________________________: we perceive specific

    patterns of bodily responses, and as a result of that perception we

    feel emotion

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    Facial Feedback Hypothesis

    According to the James-Lange theory, _____________________

    trigger the experience of emotions, not the other way around

    In 1963, __________________ proposed this idea as the facial

    feedback hypothesis

    In other words, putting on a smile can trigger a happy response

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    Cannon-Bard Theory

    __________________, along with Philip Bard, proposed that the

    mind and body experience emotions independently

    The __________ is quick to experience emotions

    The ___________ is much slower The information from an emotion-producing stimulus is processed

    in subcortical structures

    As a result, we experience two separate things at the same time: an

    emotion and a physical reaction

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    The Amygdala and Prefrontal Cortices

    People with damage to the amygdala show fear when confronted

    with dangerous objects, but they

    __________________________________________ to objects

    associated with dangerous objects

    The amygdala is associated with emotional learning, memory of

    emotional events, and the interpretation of

    ________________________________

    The right prefrontal cortice is associated with ______________

    The left prefrontal cortice is associated with ______________

    People also can be dominant in one hemisphere of their frontal

    lobes, and that dominant hemisphere can bias their emotions

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    Schachter-Singer Two-Factor Theory

    According to the two-factor theory of emotion, a situation evokes:

    ___________________, such as arousal

    ___________________, or an emotion label

    Physical states caused by a situation can be attributed to the

    ________________

    When people misidentify the source of their arousal, it is called

    _________________________________

    __________________ is a similar form of misattribution; residual

    physiological arousal caused by one event is transferred to a new

    stimulus

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    We Regulate Our Emotional States

    In our daily lives, circumstances often require us to harness our

    emotional responses

    _______ outlined the ways we strategically place ourselves in

    certain situations in order to self-regulate

    Examples?

    Recent studies have found that engaging in reappraisal changes the

    activity of brain regions involved in the experience of emotion

    Not all strategies for regulating emotional states are equally

    successful

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    Humor

    Humor increases positive affect and can be used to cope with a

    difficult situation

    Research shows that laughter stimulates ___________________,

    improves the immune system, and stimulates the release of

    hormones, dopamine, serotonin, and endorphins

    Examples?

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    Thought Suppression and Rumination

    Through ________________________, people attempt to not feel

    or respond to the emotion at all

    Thought suppression often leads to a rebound effect, in which

    people think more about something after suppression than before

    _______________ involves thinking about, elaborating, and

    focusing on undesired thoughts or feelings

    Prolongs the mood and impedes successful mood regulation

    __________________ involves doing something other than the

    troubling activity or thinking about something other than the

    troubling thought

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    How Are Emotions Adaptive?

    Emotions are adaptive because they prepare and guide successfulbehaviors.

    Emotions provide information about the importance of stimuli to

    ______________, and then they prepare people for actions aimed at

    achieving those goals. ___________:a desired outcome, usually associated with some

    specific object (tasty food) or some future behavioral intention

    (getting into a doctoral program in psychology)

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    Facial Expressions

    Communicate Emotion

    __________________ argued that expressive aspects of emotion

    are adaptive because they communicate how we are feeling

    Facial expressions provide many clues about whether our behavior

    is pleasing to others or whether it is likely to make them reject,

    attack, or cheat us ____________ demonstrated that the mouth better conveys

    emotion than the eyes, especially for positive affect

    Researchers showed identical facial expressions in different contexts

    and found that the ___________ profoundly altered how peopleinterpreted the emotion

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    Facial Expressions Across Cultures

    Research has found general support for cross-cultural congruence in

    identifying some facial expressions; support is

    __________________________________________________

    Research suggests that ______________responses are innate rather

    than learned by observing them in others

    In studies of athletes, both sighted and blind winners display similar

    expressions

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    Display Rules Differ across Cultures

    and between the Sexes _________________: rules learned through socialization that

    dictate which emotions are suitable to given situations

    Differences in display rules help explain cultural stereotypes

    From culture to culture, display rules tend to be different for

    women and men

    The emotions most closely associated with ______________are

    related to care-giving, nurturance, and interpersonal relationships

    The emotions associated with _______________ are related to

    dominance, defensiveness, and competitiveness

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    Decision Making

    Emotions influence our decision making in different ways

    In the face of complex, multifaceted situations, emotions serve as

    heuristic guides: They provide feedback for making quick decisions

    According to the _______________________, posited by Schwarzand Clore, we use our current moods to make judgments and

    appraisals, even if we do not know the sources of our moods

    If people are made aware of the sources of their moods (as when

    the researcher suggests that a good mood might be caused by thebright sunshine), their feelings have ____________ influence over

    their judgments

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    Recognizing and Correcting for Belief Persistence

    in Your Own Thinking and in That of Others

    _____________________________: tendency to hold on to

    previous ideas even when presented with evidence that the belief is

    questionable or just plain wrong

    People tend to believe information consistent with the side of anissue they already believe is true

    You can be more open to examining all sides of an issue fairly and

    altering your beliefs when the evidence supports the change

    To reduce the effects of belief persistence, you should deliberatelyseek evidence that disconfirms your belief

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    Somatic Markers

    __________________________, most self-regulatory actions anddecisions are affected by bodily reactions called

    ______________________

    Bodily reactions that arise from the emotional evaluation of an

    actions consequences

    Expectation is influenced by your history of performing either that

    action or similar actions

    Somatic markers may guide us to engage in adaptive behaviors by

    using past outcomes to regulate future behavior

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    Emotions Strengthen

    Interpersonal Relations

    In interacting with others, we use emotional expressions as

    powerful nonverbal communications

    Nonverbal displays of emotions signal

    ___________________________________________

    Evolutionary perspective: need to belong to social groups

    Survival was enhanced for those who lived in groups; those who

    were expelled would have been less likely to survive and pass along

    their genes The fundamental need to belong indicates that people will be

    sensitive to anything that might lead them to be kicked out of the

    group, and social emotions may reflect reactions to this possibility

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    Guilt Strengthens Social Bonds

    _____________________________ contend that guilt strengthensinterpersonal relationships in three ways:

    Feelings of guilt discourage people from doing things that would

    harm their relationships

    Displays of guilt demonstrate that people care about theirrelationship partners, thereby affirming social bonds

    Guilt is a tactic that can be used to manipulate others

    Evidence indicates that socialization is more important than biology

    in determining specifically how children experience guilt

    As children grow, they _______________________and they

    subsequently experience feelings of guilt

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    Embarrassment and Blushing

    A person is likely to feel embarrassed after

    ___________________________________________ being teased,

    or experiencing a threat to his or her self-image

    Like guilt, embarrassment may reaffirm close relationships after

    wrongdoing _____________ occurs when people believe others view them

    negatively

    This nonverbal apology is an appeasement that elicits forgiveness in

    others, thereby repairing and maintaining relationships

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    How Does Motivation

    Energize, Direct, and Sustain Behavior?

    Emotions are a primary source of ______________.

    Factors that energize, direct, or sustain behavior

    Most of the general theories of motivation emphasize four

    essential qualities of motivational states: ___________________________________________________

    are directive; they guide behaviors toward satisfying specific goals orspecific needs;

    help animals persist in their behavior until they achieve their goals orsatisfy their needs;

    differ in strength, ______________________________________

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    Multiple Factors Motivate Behavior

    Needs lead to goal-directed behaviors; failure to satisfy a particularneed leads to psychosocial or physical impairment

    ____________:a state of biological or social deficiency

    ________________: basic survival needs must be met before

    people can satisfy higher needs

    A state of ______________________occurs when someone

    achieves his or her personal dreams and aspirations

    Maslows hierarchy is more useful as an indicator of what might be

    true about peoples behaviors than of what actually is true aboutthem

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    Drives and Incentives

    _______________: a psychological state that, by creating arousal,motivates an organism to satisfy a need

    ________________: the tendency for bodily functions to maintain

    equilibrium. The term homeostasis was coined by Walter Cannon

    Any behavior that satisfies a need is reinforced and therefore ismore likely to recur; if a behavior consistently reduces a drive, it

    becomes a ______________

    Drive states push us to reduce arousal, but we are also pulled

    toward certain things in our environments _________________: external objects or external goals, rather

    than internal drives, that motivate behaviors

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    Arousal and Performance

    ___________________:the psychological principle thatperformance increases with arousal up to an optimal point, after

    which it decreases with increasing arousal

    Motivation does not always lower tension and arousal; we are

    individually motivated to seek an optimal level of arousal

    Examples?

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    Pleasure

    __________________: drives people to seek pleasure and avoid

    pain, Sigmund Freud From an evolutionary perspective, positive and negative motivations

    are ________________

    For instance, the motivations to seek out food, sex, and

    companionship are typically associated with pleasure, whereas

    the avoidance of dangerous animals is negatively motivated

    because of the association with pain

    Animals prefer to eat sweets; sweetness usually indicates that food

    is safe to eat. By contrast, most poisons and toxins taste bitter, so it

    is not surprising that animals avoid bitter tastes

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    Some Behaviors Are Motivated

    for Their Own Sake

    ___________________:motivation to perform an activity because

    of the external goals toward which that activity is directed

    ___________________:motivation to perform an activity because

    of the value or pleasure associated with that activity, rather than for

    an apparent external goal or purpose ___________ helps us learn about the objects in an environment

    and has survival value, since knowing how things work allows us to

    use those objects for more serious tasks

    ____________ is the tendency to generate ideas or alternatives that

    may be useful in solving problems, communicating, and entertaining

    ourselves and others

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    Self-Determination Theory

    and Self-Perception Theory Consistent evidence suggests that extrinsic rewards can undermine

    intrinsic motivation

    _______________________: People are motivated to satisfy needs

    for competence, relatedness to others, and autonomy, which is a

    sense of personal control. Extrinsic rewards may reduce intrinsic

    value because such rewards undermine peoples feeling that they

    are choosing to do something for themselves. (Deci & Ryan, 1987).

    _____________________: People are seldom aware of their

    specific motives; they draw inferences about their motives

    according to what seems to make the most sense (Bem, 1967).

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    We Set Goals to Achieve

    People are especially motivated to achieve ____________________

    ______________________________ is the process by which people

    change their behavior to attain personal goals

    Challenging, but not overly difficult and specific goals are best

    Challenging goals encourage effort, persistence, and concentration;

    goals that are too easy or too hard can undermine motivation and

    therefore lead to failure

    Dividing specific goals into concrete steps and focusing on___________________ goals facilitates achieving

    __________________ goals

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    Self Efficacy and the

    Achievement Motive

    ________________ argued that peoples personal expectations for

    success play an important role in motivation

    ____________________ is the expectancy that your efforts will lead

    to success. Not believing your efforts will pay off may discourage you

    from trying

    The ________________________ is the desire to do well relative to

    standards of excellence

    Individuals high in achievement need challenging but attainable

    personal goals, while those low in achievement need set extremelyeasy or impossibly high goals

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    Social Psychology

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    How Do We Form

    Our Impressions of Others?

    Social psychology is concerned with how

    people influence other peoples thoughts,

    feelings, and actions

    We constantly make social judgments and

    automatically classify people into social

    categories

    Social psychologists have shown that our long-

    term evaluations of people are heavily

    influenced by our first impressions

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    We Make Attributions About Others

    We constantly try to explain other peoples

    motives, traits, and preferences

    Attributions: explanations for events or actions,

    including other peoples behavior

    We are motivated to draw inferences in part by

    a basic need for both order and predictability

    Just World hypothesis: When bad things

    happen to people, wemake sense of it by

    blaming the victimvictims must have done

    something to justify what happened to them

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    Attributional Dimensions Fritz Heider distinguished between two types of

    attributions:

    Personal/internal or dispositional attributions: referto

    things within people, such as abilities, moods, or efforts

    Situational/external attributions: refer to outside events,such as luck, accidents, or the actions of other people

    Bernard Weiner noted that attributions can vary on

    other dimensions:

    They can be stable over time (permanent) or unstable(temporary)

    They can be controllable or uncontrollable

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    Attributions About the Self

    We tend to have a self-serving bias in making

    attributions about our own behavior:

    We attribute our failures to situational, unstable, or

    uncontrollable factors in a way that casts us in a positive light

    We attribute our successes to personal, permanent factors in

    a way that gives us credit for doing well

    Example: If you fail a test, you may blame your poor

    performance on your not getting enough sleep or on the

    professors creating a bad exam; if you do well on a test, you

    may attribute that good performance to your being smart

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    Attributional Bias

    People tend to be systematically biased when they

    process social information

    Fundamental attribution error:pervasive tendency to

    overemphasize the importance of personality traits

    and underestimate the importance of a situation whenexplaining anothers behavior

    Began as the correspondence bias: We expect others

    behavior to correspond with their beliefs and personalities

    Actor/observer discrepancy: When interpreting ourown behavior, we tend to focus on situations; when

    interpreting other peoples behavior, we tend to focus

    on dispositions

    S A B d

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    Stereotypes Are Based

    on Automatic Characterization

    Stereotypes:cognitive schemas that help us organizeinformation about people on the basis of their

    membership in certain groups

    Allow for easy, fast processing of social information

    Occur automatically, largely outside of our awareness

    Affect impression formation

    Stereotypes are self-maintaining: They direct our

    attention toward information that confirms them andaway from disconfirming evidence

    subtyping: When we encounter someone who does not fit a

    stereotype, we put that person in a special category rather

    than alter the stereotype

    f f ff

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    Self-Fulfilling Effects

    Self-fulfilling prophecy: tendency to behave in ways that

    confirm our own or others expectations Teachers expectations of students success/failure can impact

    those students performances (Rosenthal & Jacobson, 1968;

    McKown & Weinstein, 2008)

    Women performed more poorly on a math test when they wereinitially reminded of their sex (Shih, Pittinsky, & Ambady, 1999)

    Effects ofstereotype threatreflect three interrelated

    mechanisms:

    physiological stress

    thinking about ones performance is distracting

    suppressing negative thoughts/emotions requires a great

    deal of effort

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    Stereotypes Can Lead to Prejudice

    Stereotypes may be positive, neutral, or negative

    Negative stereotypes can lead to: prejudice: negative feelings, opinions, and beliefs

    associated with a stereotype;

    discrimination: inappropriate and unjustified

    treatment of people as a result of prejudice

    Why do stereotypes lead to prejudice and discrimination?

    Personality factors

    People treat others as scapegoats to relieve stress

    People discriminate against others to protect their own self-

    esteem

    We favor our own groups and stigmatize those who pose

    threats to our groups

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    Ingroup/ Outgroup Bias

    Groups to which we belong are ingroups;those to which

    we do not belong are outgroups Outgroup homogeneity effect:Once we categorize others as

    ingroup or outgroup members, we tend to view outgroup

    members as less varied than ingroup members

    Ingroup favoritism:We are more likely to distribute resources toingroup members than to outgroup members. We are more

    willing to do favors for ingroup members and to forgive their

    mistakes or errors.

    Evolutionarily, personal survival has depended on groupsurvival. Keeping resources within a group while denying

    resources to outgroup members may have provided a

    selective advantage.

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    Stereotypes and Perception

    Stereotypes can influence basic perceptual processes:

    White participants looked at pictures of either tools or guns

    and were asked to classify them as quickly as possible.

    Immediately before seeing a picture, participants were

    shown a picture of a white face or a black face; they were

    told that the face was being shown to signal that either a gunor a tool would appear next. Being shown a black face led the

    participants to identify guns more quickly and to mistake

    tools for guns (Payne, 2001).

    Priming people with pictures of weapons (e.g., guns andknives) leads them to pay greater attention to pictures of

    black faces than to pictures of white faces (Eberhardt, Goff,

    Purdie, & Davies, 2004)

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    Discrepancies Lead to Dissonance

    Cognitive dissonance: an uncomfortable mental

    state due to a contradiction between two attitudes

    or between an attitude and a behavior

    Example: People experience cognitive dissonance whenthey smoke even though they know that smoking might kill

    them

    People reduce dissonance by changing their attitudes

    or behaviors; they sometimes also rationalize ortrivialize the discrepancies

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    Postdecisional Dissonance

    Dissonance arises when a person holds positive

    attitudes about different options but has to chooseone of the options

    Example: A person might have trouble deciding which

    college to attend; the person might narrow the choice to

    two or three alternatives and then have to choose

    Postdecisional dissonance: motivates the person to

    focus on one schools the chosen schools

    positive aspects and the other schools negativeaspects

    Effect occurs automatically, with minimal cognitive

    processing, and apparently without awareness

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    Insufficient Justification

    One way to get people to change theirattitudes is to change their behaviors first,

    using as few incentives as possible

    Participants performed an extremely boring task

    and then reported to other participants on how

    enjoyable it was

    Participants who were paid more ($20) to lie

    about their experience reported enjoying it lessthan thosepaid less ($1) to lie (Festinger &

    Carlsmith, 1959)

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    We Are Obedient to Authority

    The Milgram studies in obedience

    Milgrams research demonstrated that

    ordinary people may do horrible things when

    ordered to do so by an authority

    A recent replication found that 70 percent of

    the participants were obedient up to the

    maximum voltage in the experiment (Burger,2009)