Transcript of Evolve or Die: How to Survive and Thrive in the Changing Sales Landscape - AA-ISP Leadership Summit...
EVOLVE OR DIESurviving the changing sales landscape
Jeff Perkins
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ABOUT ME• Pic of kids
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@jeffperkins8
www.linkedin.com/in/jeffperkins1
SingleMindedProposition.com
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PGi
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THE GOOD OLD DAYS
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Only 2% of cold calls result in an appointment3% of emails result in a click (Source: Mail Chimp)
(Source: Leap Job)
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YOUR PROSPECTS JUST AREN’T THAT INTO YOU
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WALK A MILE IN YOUR PROSPECTS SHOE
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BUSINESSES NEED YOUR HELP MORE THAN EVER.
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YET, THEY ARE MORE LIKELY TO IGNORE YOU THAN EVER BEFORE.
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SO, WHERE DOES THAT LEAVE US?
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WE NEED TO EVOLVE
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EVOLVE THE WAY WE VIEW OUR PROSPECTS
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Your prospects are 70% of the way through the sales process before they engage you.
Traditional Sales Funnel
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WHAT ARE THEY DOING THAT 70% OF THE TIME?
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Source: Google & Compete B2B Customer Study June 2013
ONLINE RESEARCH
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MEET YOUR FRONTLINE SALES REP
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DO YOU KNOW WHAT YOUR CUSTOMERS ARE DOING?
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EVOLVE RELATIONSHIPS WITH OTHER DEPARTMENTS
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SALES/MARKETING ADVISORY BOARD
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EVOLVE THE WAY WE SELL
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WE GOT THE SAME AMOUNT OF BUSINESS WHEN WE DIDN’T TRY TO SELL.
AND IT STUCK.
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WHAT PROSPECTS WANT
4XDemonstrate deep expertise on my industry
2XDemonstrate deep expertise about my company
Show they care about my success
Cultivate a personal relationship with me
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EVOLVE THE TYPES OF REPS WE HIRE
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A TALE OF 2 SALES REPS
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EVOLVE THE TOOLS WE USE TO SELL
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YOU USE ALL THESE HIGH TECH TOOLS TO FIND YOUR PROSPECTS.
YOU NURTURE THEM INTO A QUALIFIED LEAD.
YOU SPEND TIME AND EFFORT TO GET THE MEETING.
AND THEN…
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OF COMMUNICATION IS NON-VERBAL85%
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156% higher revenue using video Source: Aberdeen Group
Meetings take 30% less timeSource: University of Minnesota
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iMeet.pgi.com
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EVOLVE THE WAY WE COMPENSATE SALES REPS
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IS YOUR COMP PLAN ENCOURAGING THE RIGHT BEHAVIOR?
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“MY REP IS MORE INTERESTED IN HIS BUSINESS THAN MY BUSINESS”
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NEW IDEAS FOR COMPENSATION
• Higher base salary• Incentives for customer satisfaction and retention• “Softer” metrics• Give sales managers flexibility
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EVOLVE• The way you view prospects• Relationships with other departments• The way you sell• The types of reps you hire• The tools you use to sell• The way you compensate
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IT’S NOT ABOUT EVOLVE OR DIE. IT’S ABOUT SURVIVE AND THRIVE.