Evoking excellence through agile coaching

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Transcript of Evoking excellence through agile coaching

  • Evoking Excellence Through Agile Coaching

    Chris Chan

    Agile Coach

  • 2Outline

    1. Why an Agile Coach?

    2. What is an Agile Coach?

    3. Coaching Myths

    4. Engaging An Agile Coach

    5. Closing

    www.flickr.com/photos/julochka/9458790153/

  • 3My Journey

    Waterfall,

    Iterative,

    RAD

    XP ScrumAgileLean / Kanban,

    Scaling Agile,

    Product Development,

    Agile / Business Transformation

    1998 2003 2004 2007

    Lean Startup,

    Design Thinking

    Business Model

    Innovation

    Large-Scale

    Scrum

    2008 2009 2012

    Developer ArchitectXP Developer ScrumMaster

    2005

    Agile Coach Enterprise Agile Coach

    AHA!

  • 4

  • 5Why an Agile Coach?

    Ask for Help

    Since the task of introducing a new idea into an

    organization is a big job, look for people and

    resources to help your efforts. The job of introducing

    a new idea into an organization is too big for one

    person, especially a newcomer who doesnt know the ropes. Ask as many people as you can for help

    when you need it. Dont try to do it alone.

    - Mary Lynn Manns & Linda Rising

  • 6

  • 7Coaching is about Evoking Excellence

    Help the organisation be competitive and achieve

    astonishing results

    Transform culture

    Build a learning organisation

    Develop our peoples capability

    Innovate our product streams

  • 8Its about developing high performancePerformance

    Adapted from Katzenback & Smith, The Wisdom of Teams, 2003

    Working Group

    Team Effectiveness

    Potential Team

    Pseudo Team

    Real Team

    Great Team / High Performing Team

    Team members who are

    deeply committed to each

    other's personal growth

    and success

  • 9Rolling out Agile in a Large Enterprise, Gabrielle Benefield

    Average productivity increase

    Saved per year for each Agile Coach

  • 10

    Agile coaching is really important because we

    have a bunch of crappy Agile happening in the

    world right now. Coaches are an integral part

    to helping teams get to astonishing results

    because its all in the interactions of human

    beings where that happens.

    - Lyssa Adkins

  • 11

    Someone who watches the

    process as a whole and calls the

    teams attention to impending

    problems or opportunities for

    improvement.

    - Kent Beck

    An Agile Coach is

  • 12

    c2reflexions.com/2011/07/10/i-am-an-agile-plumber/

  • 13

    Types of Agile Coaches

    Enterprise Agile Coach

    Agile Coach

    Agile Team

    Facilitator

  • 14

    Types of Agile Coaches

    Enterprise Agile Coach

    Agile Coach

    Agile Team

    Facilitator

    Facilitation,

    mentoring, training

    and collaboration,

    typically within the

    confines of one or

    two Agile teams

  • 15

    Types of Agile Coaches

    Enterprise Agile Coach

    Agile Coach

    Agile Team

    Facilitator

    Develops teams,

    mentors others,

    advises managers,

    mentoring and looking

    out toward the wider

    organisation

  • 16

    Types of Agile Coaches

    Enterprise Agile Coach

    Agile Coach

    Agile Team

    Facilitator

    Develops leaders,

    focuses on culture,

    catalyses change

    at all levels in an

    organisation

  • 17

    Agile Coaching Competency Framework

    Lyssa Adkins, Agile Coaching Institute

  • 18

    2015 Lynne Cazaly

    Used with permission

    www.lynnecazaly.com

  • 19

    Teaching

    A retrospective is []

    Coach Client

    Here is how planning

    poker works

  • 20

    Mentoring

    Have you tried [.]

    because .

    Poor collaboration leads to silos.

    Silos leads to waterfall.

    Waterfall leads to suffering.

    Coach Client

    That could work, try it.

    I have a problem with [.]

  • 21

    Consulting

    Do [.] and then do [.]

    I have a problem with [.]

    Coach Client

  • 22

    Facilitation

    Time for everyone

    to vote

    Wield the light torch to support teams

    self organisation and the groups process

    Coach Client

    Whos going to take

    that action?

  • 23

    CoachingWhat are you trying

    to achieve?

    A, B, C, D

    May I offer an

    observation?

    Coach Client

    Why is that a

    problem?

  • 24

    Professional Coaching

    www.coachfederation.org

    Partnering with clients in a thought-provoking and creative process that inspires them to maximize

    their personal and professional potential

    Coaches honor the client as the expert in his or her life and work and

    believe every client is creative, resourceful and whole

    Encourage client self-discovery

    Elicit client-generated

    solutions and strategies

    Discover, clarify, and align with what the client

    wants to achieve

    Hold the client responsible and

    accountable

  • 25

  • 26

    Situational Coaching based on

    3 Stages of Learning

    Shu: Novice, newbie, learn a technique, follow rule

    Ha: Mid-level, experienced practitioner, collect techniques, break the rule

    Ri: Master, invent/blend techniques, be the rule

    From: Aikido

  • 27

  • 28

  • 29

  • 30

    Coaching Myths and Misconceptions

    Agile Coach does not need to

    Be correct

    Be the expert of everything agile

    Have all the answers

    Always have a view

    Manage

    Fix it or be the Silver Bullet

    A Coach works in isolation

    Coaching is an event

  • 31

    www.meetup.com/AgileCoach

    www.agilecoachcampaustralia.org

    Coaches have learning journey too

    www.coachfederation.org/icfcredentials/core-competencies

    www.icagile.com/icp-agile-coaching

  • 32

    Engaging An Agile Coach

    Practitioner with hands on experience

    Purist vs Pragmatist

    Breadth and depth of understanding & knowledge

    Competencies

    Values aligned

    Length of engagement

    Internal vs external

  • 33

  • 34

  • 35

    @c2reflexions

    linkedin.com/in/chanchris

    c2reflexions.com

    chris@c2reflexions.com

    Conference

    www.agilecoachcampaustralia.org

    Melbourne 21 March 2015

    Meetup User Groups

    Agile Coaching Circles: www.meetup.com/AgileCoach

    Lean Coffee: www.meetup.com/Melbourne-Lean-Coffee

    Large-Scale Scrum (LeSS): www.meetup.com/LargeScaleScrum

    I hope to be a disruptive force

    to those who think the way

    we develop products and

    services is just fine

  • 36

    KEEPCALM

    AND

    EVOKEEXCELLENCE

    #AGILECOACH