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Course Profile C Siemens

You have been given an upper-intermediate group class atSiemens Large Drives. Thecompany produces large motors for trains, subways, mass production facilities, etc. Thereare four students in the class which meets for 2 hours once a week. They have beenlearning English for well over a year now, but you have been given this class because theirfeedback from the last course said they wanted a more needs based training program. In thecourse before, they worked through Market Leader Intermediate nearly page-by-page.

In the first lesson you do an ice-breaker exercise and conduct a needs analysis from theCambridge Business English handout. You find out that from the group of four learners, twoare solution designers meaning they find out what the customer needs to use the motors forand designs a specific technical solution. The other two are commercials. They deal withthe operations side of the department and negotiate prices, delivery times, services,warranties, etc. They write the offers and change terms in the final sales contract to fit thecustomer. The two pairs work together often, but know very little about the tasks of the otherside.

You have compiled the results (see below) from the needs analysis forms on one page. Meand Student 2 are the technical employees. Student 1 and Student 3 are the operationsemployees.

From this sheet, outline some training areas which can help this department streamline theiroperations with their overseas customers. Your initial contract for the course is for 10lessons (20 hours), but you expect it to continue well into the future.

http://www.automation.siemens.com/mcms/large-drives/en/ld/pages/large-drives.aspxhttp://www.automation.siemens.com/mcms/large-drives/en/ld/pages/large-drives.aspxhttp://www.automation.siemens.com/mcms/large-drives/en/ld/pages/large-drives.aspxhttp://www.automation.siemens.com/mcms/large-drives/en/ld/pages/large-drives.aspx

7/30/2019 EVO Course C - Siemens

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7/30/2019 EVO Course C - Siemens

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