Everything You Ever Wanted to Know About Translation Referebces
Everything You Ever Wanted To Know About Employee Engagement
Transcript of Everything You Ever Wanted To Know About Employee Engagement
April 18, 2023
Everything You Ever Wanted to Know
About
Employee Engagement
Mark TothChief Legal Officer – North America
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Tweet along: #mpwebinar
Follow Mark on Twitter: @manpowerblawg
Find us on Facebook: facebook.com/manpowerUS
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Official DisclaimerThe presentation you are about to witness should not
be relied upon or construed as legal and/or medical advice.
Failure to stay awake for the remainder of this presentation could result in potentially long-lasting side-effects, including severe disengagement, plummeting productivity, increased litigation and/or severe gastrointestinal discomfort from having to do all the work in your company because everyone else leaves.
Please consult with your own HR and/or Legal departments before making any major policy and/or procedure changes.
You have been warned.
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Disengagement Dangers
• Turnover
• Customers
• Unions
• Lawsuits
• Health
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Textorama414/751-0126
Which department is typically the least engaged?
A. Sales
B. HR
C. Marketing
D. Finance
E. IT
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Stop Before You Start
• The enemy: us
• The problem: dumb meetings
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9 weeks
Sources: ManpowerGroup Employment Blawg; Verizon; Infocom
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Engagement Time
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ManpowerGroup | April 18, 2023 15Source: ManpowerGroup Employment Blawg
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ManpowerGroup | April 18, 2023 16Source: SHRM
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Textorama414/751-0126
Which department is typically the least engaged?
A. Sales
B. HR
C. Marketing
D. Finance
E. IT
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Engagement Past
• Engagement shmengagement
• Loyalty / happiness / satisfaction
• Disengaged engagement
• All measurement, no action
• 1 size fits all
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Poll Question Where does pay rank among the top four engagement drivers?
A. #1
B. #2
C. #3
D. #4
E. It doesn’t
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Engagement Myths
• Soft & fuzzy HR initiative
• 1 size fits all
• Survey & you’re done
• HR can fix everybody
• Too much engagement is bad
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Engagement Realities
• Higher up = more engaged
• Closer to clients = more engaged
• More tenured = more engaged
• Older = more engaged
• Gender = same
• Centralized/decentralized = same
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ENGAGEMENT =
Emotional and intellectual
commitment to mission
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PollQuestion
What’s the #1 thing leaders can do to increase employee engagement?
A. Communicate clear strategy
B. Manage change effectively
C. Reduce inefficiency
D. Show that you value employees
E. Buy a yacht, golf excessively and generally ignore employees
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Envision • Where are we going?
• Bold, clear & inspirational
• Trust or bust
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Textorama414/751-0126
What’s the best way for a manager to engage employees?A. Have an all-day staff meeting
B. Assign them stretch assignments
C. Increase pay by 58%
D. Have a 1-1 discussion about career development
E. Make every day “Jeans Day”
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Empathize • Do you get me?
• Motivations + strengths Gaps
• Know or no
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Textorama414/751-0126
What’s the best way for a manager to engage employees?A. Have an all-day staff meeting
B. Assign them stretch assignments
C. Increase pay by 58%
D. Have a 1-1 discussion about career development
E. Make every day “Jeans Day”
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Enhance • Where am I growing?
• Close gaps Strrrrretch
• Grow or go
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Empower • Do you trust me?
• Role relevance
• Flex or wrecks
“The vision is really about empowering workers, giving them all the information about what’s
going on so they can do a lot more than they’ve done in the past.”
Bill Gates
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Evaluate • How am I doing?
• Truthful and timely
• Score or ignore
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PollQuestion
Let’s say you’re taking a break at work. Which of the following is scientifically proven to boost your overall mood and productivity?
A. Surfing the web
B. Drinking coffee
C. Taking a walk
D. Praising a co-worker
E. Listening to music
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Encourage • Do you appreciate me?
• Real, relevant, recurring
• Thanks beat spanks
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5.6:1.36:1
vs.
Source: Harvard Business Review
5.6:1vs.
.36:1
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5.6:1.36:1
vs.
Source: Employee Engagement 2.0
47%
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5.6:1.36:1
vs.
Source: The Orange Revolution
70%
“Psychologists have studied reward
and punishment for a century, and the bottom line is perfectly clear:
Reward works better.”Harvard Business Review
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Generally ignore your
employees? The chances
they will be disengaged are:
Focus on employee
weaknesses?The chances they will be
disengaged are:
Focus on employee
strengths? The chances they will be
disengaged are:
40% 22% 1%
Sources: Right Management, Gallup
What kind of leader are you?
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Make it Stick • Pulse
• Integrated
• Everyone
• Dialogue
• Action!
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Reflection
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The Future
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EngagementFuture
• Engaged engagement
• 1 size fits 1
• eNPS?
• CSR?
• Gaming?
• ROWE?
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Supplements
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Supplements • PPT + Notes
• SlideShare
• Your Engagement Top 40
• Factoid Summary
• Right Management
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Results
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Commitment
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Textorama414/751-0126
What ONE THING will you do to improve engagement
in your organization?
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marktoth.com@manpowerblawg
Interested in learning more about ManpowerGroup’s engagement capabilities?
Contact: Michael HaidRIGHT MANAGEMENTSVP of Talent Management – the [email protected]
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Coming soon…Employment Law Talk Show
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Tell us what to talk about
What topics would you like
us to cover with our special guest stars from:
A. Government
B. HR
C. Plaintiff law firms
D. Company law firms