Connecticut

Massachusetts

New Hampshire

Click poster to enlarge.

Eversource Reaches Agreement with PUC Staff on

Divestiture and Customer Savings

Yesterday, Eversource filed with the New Hampshire Public Utilities (PUC) a multi-party

agreement that states that the PUC Staff now agrees that the divestiture of Eversource’s

generating assets in New Hampshire is in the public interest.

PUC Staff had previously questioned in their September 2015 testimony whether near-

term divestiture was in the public interest, and challenged the savings estimates

presented on behalf of the settling parties who had signed the comprehensive 2015

restructuring settlement agreement. After conducting an independent analysis, PUC Staff now agrees that

customers will see material savings from the divestiture. More details are available on Eversource.com.

2015: Strong Results, Strong Performance

Performance on key corporate metrics was strong throughout 2015, with seven of eight categories either on or

ahead of target at year end. Reliability and restoration data was the strongest over the three years since the merger,

and safety performance—both on the job and on the road—showed good improvement. A review of 2015

performance is included below. State-by-state results may be found on page 2.

Safety DART and PMVA Rates

In a statistic that is of primary concern to all employees, Eversource was

above target for both DART, or “days away/restricted time,” and Lost Time

injuries in 2015, a 20 percent improvement over 2014 in both areas.

DART, or “days away/restricted time,” looks at the rate of injuries per 100

employees. Through December, the company’s DART rate was 1.21,

ahead of the 1.38 target. Most of the injuries during 2015 were strains

and sprains caused by lifting and pulling activities and slips and falls. The

preventable motor vehicle accident (PMVA) rate measures the number of

preventable accidents that have occurred per one million miles driven.

Eversource's 2015 PMVA rate of 2.30 was ahead of target. Thanks to

employees for keeping Safety First and Always as your focus. All

employees are reminded to strive for zero injuries or incidents every day.

Electric T&D Reliability and Restoration

In two categories that capture the company’s core mission of providing reliable

energy, through year end, overall electric reliability performed in the top

quartile range in our industry, with customers having gone an average of 16.6

months between service interruptions, better than the 14.4 months 2015

target. All three states finished at least 10 percent ahead of their respective

year-end targets in this key metric. Those customers who experienced an

interruption were restored within an average of 98.9 minutes, which is 3

percent ahead of target and a 6 percent improvement from 2014.

ES Stock: 52.15, up 0.51 Contact Today@Eversource.com

Page 2 of 6

Gas Emergency Response

In 2015, the Gas Business Unit responded to emergency response calls within regulatory-required timeframes for

99.1 percent of the calls, right on target.

Customer Service

In 2015, we focused on resolving as many customer issues on the first contact, a key driver of satisfaction. The

percentage of first contact resolution through year end was 65.6 percent, slightly behind the 70.0 percent 2015

target. Internal processes are being improved to increase first call resolution.

Inventory Turns

The "turn rate" for materials used by Eversource’s electric distribution business was slightly ahead of target for the

year at 1.64 turns. Improvement has been seen through several process improvements, better alignment between

organizations to prepare materials for upcoming construction work, and a focus on utilizing inactive materials

before reordering.

Open Class 2 Leaks

Leaks are detected on the gas distribution systems through proactive surveying throughout the year. Keeping on

top of making repairs is essential to maintain reliability and safety. At 120 outstanding Class 2 leaks, we are ahead

of target for 2015, and improved from 165 at year-end 2014.

2015 Performance across the Company (click posters to enlarge)

Connecticut Massachusetts New Hampshire Gas Business

Did You Know

Want to view “The Big Picture for Lighting 2016” webinar covered in yesterday’s Today? The webinar is dedicated to

the topic of energy efficiency, and discusses new technologies and the significant savings associated with high-

efficiency lighting, like LEDs. You may view the webinar here.

Page 3 of 6

Tom Martinez, left, and Bryan Parsons were among the

Eversource employees volunteering at last year’s Special

Olympics Connecticut Winter Games.

Front row: Ellen Angley, left, and Susan Bransfield, first

selectwoman, Town of Portland. Second row, from left to right:

Shri Madhusudhan and Jamie Lintner of Eversource, Chantal

Foster and Kathy Herron of the Portland Air Line Trail steering

committee.

Connecticut News

Company Signs Agreement for Town to Upgrade Trail

Eversource signed a license agreement with

the town of Portland last week that would

allow for the construction of a 2.27-mile multi-

use trail on company land. The land is home

to a historic rail bed that was once used by the

former Air Line Railroad.

The agreement will allow the town to move

forward with improvements needed for the

eventual opening of the recreational trail to

the public. Ellen Angley, Vice President,

Supply Chain, Environmental Affairs and

Property Management, signed the agreement

with Susan Bransfield, First Selectwoman in

the town of Portland. Eversource has been

performing work on the trail recently, taking

down some trees and repairing the rail bed.

Portland hopes to refurbish its section of the

trail and connect with nearly 23 miles of the

Air Line Trail in East Hampton, Colchester,

Hebron and Lebanon.

Registration Open for Special

Olympic Winter Games Volunteers For more than 30 years, Eversource has partnered

with Special Olympics Connecticut to provide

athletes of all ages in Connecticut and western

Massachusetts with the opportunity to compete and

grow as individuals at the Special Olympics

Connecticut Winter Games.

You’re invited to help. Eversource will be hosting the

cross country skiing and snowshoeing competition

at our Windsor Operations Center on Saturday,

February 27 and Sunday, February 28. We’re also

supporting the ice skating and speed skating

awards at the International Skating Center in Simsbury. You can register online. If you need more information about

volunteering, click on the previous link, or contact, Gina Sciullo at 860-665-6579, Ana Alfaro at 860-665-2454 and

Donald Bischoff at 860-280-2319.

Page 4 of 6

An Eversource team constructed nesting areas for Eastern Box

Turtles in Massachusetts. Above, the nesting area is the bare

soil area surrounded by a sand apron.

Register for Berlin Town Meeting Online The next Employee Town Meeting in Connecticut will be Friday morning in Tolland at 7:30 a.m. Employee Town

Meetings will focus on how we are changing the conversation with customers about their energy use and some of

the steps Eversource is taking to provide solutions to our region’s energy challenges. One of the Connecticut

meetings will be in Berlin on Tuesday, February 16. Employees interested in attending the Berlin meeting are asked

to register online to ensure we have proper seating for all who are interested in attending.

Massachusetts News

Eversource Constructs Turtle

Nesting Areas on Rights-of-Way

As part of the company’s access road improvement

program, the Eversource Environmental Affairs

team recently completed construction of two

nesting areas for Eastern Box Turtles on

transmission rights-of-way in Bourne and Halifax.

Eversource’s Matthew Waldrip and Kevin

McCune managed a team of scientists and

contractors who surveyed several locations to find

a suitable site for these nesting areas. The team

worked closely with regulators, including the

Massachusetts Natural Heritage and Endangered

Species Program and local Conservation

Commissions. The nesting areas were developed to

balance our need for access to the rights-of-way to

maintain our facilities and serve our customers

while encouraging turtle nesting at a safe distance

from the access road. It’s the first time that

Eversource has built turtle nesting areas. The company hopes to construct a third turtle nesting area in

Massachusetts this fall.

T&D World to Feature Eversource

Underground Crews

T&D World, a leading publication for the electric utility

industry, will be using Eversource underground crews

in an upcoming “How to Pull Cable” video, which will

be posted on their website. They filmed above and

below the streets of Boston last week with the help of

Kevin Barry, Ben Breen, Shana Loveday, Lou

Mathurin, Steve Milionis, Tim Mahony, Steven

Lee, and Robert Baker, Jr. Stay tuned to Today and

for information about when the video will go live.

Photo right: One of the crews conducts a job briefing

prior to pulling cable.

Page 5 of 6

On hand for the presentation were (l-r): EEI Project Engineer

George Saint-Amant; Shaker Regional School District

Superintendent Maria Dreyer; Mark Toussaint; School District

Director of Building and Grounds Doug Ellis; Eversource

Community Relations Specialist Donna Keeley.

Progress at Springfield’s Union Station

A six-level parking garage to be constructed at Springfield’s train station, a development in advance of the new

MGM casino, is moving forward. The new station will also have 66,000 square feet of commercial space for lease, a

26-bay bus terminal, a completely renovated terminal building and new rail boarding platform. A meeting between

Eversource and the developers will be held next week to discuss the three electric services to be installed. The

project is moving toward an opening in October 2016.

New Hampshire News

Town Meetings Wrap

Up in New Hampshire

New Hampshire employees in

Nashua, Manchester, Hooksett,

and Rochester convened this

past week to hear from

Eversource executives (including

Vice President, Rates and

Regulatory Requirements

Christine Vaughan, pictured

with employees at Rochester Area Work Center) about our strategies for helping customers be better informed

about the energy landscape, how it factors into their monthly bill, and how they can lower their costs. The town

meetings also provided employees an update on company performance for 2015 as well as business plans for the

new year, and an opportunity to ask questions about issues that are important to day-to-day work responsibilities.

Eversource Helps School

District Go Big and Save Big

Eversource recently presented an energy

efficiency rebate check to the Shaker Regional

School District for the purchase and installation

of numerous energy efficiency measures at the

Belmont elementary, middle, and high schools,

as well as the district office. Eversource Energy

Efficiency Consultant Mark Toussaint worked

with the district and an energy efficiency

contractor on the comprehensive project, that

included LED lighting, HVAC controls, boilers,

transformers, and insulation. It’s expected the

investment will result in more than 287,000

kilowatt hours in savings for the school district.

Page 6 of 6

Sign Up for Volunteer Opportunities

Openings are still available for two upcoming volunteer opportunities in support of New Hampshire communities.

Roll up your sleeves, get your manager’s approval, and then sign up for:

Families in Transition, 9 a.m. to 3 p.m., Thursday, February 4, in Manchester. Help to refresh and refurbish

the organization's Manchester location, improving the space for homeless and low income families who use

the location for needed services. For more information or to register, click here.

New Hampshire Food Bank, 8:30 to 11:30 a.m., Thursday, March 3, in Manchester. Help with their Fresh

Rescue program, unpacking and sorting donated items for distribution. For more information or to register,

click here.