SugarCon 2013: Enterprise Collaboration - Making Social Matter
Event Summary - SugarCRM SugarCon 2016
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© 2010-2016 Constella0on Research, Inc. All rights reserved. Top 3 Event Takeaways: • Growth in global and enterprise customers • Demonstrates product, user and geo scalability • Product innova0on to power produc0vity • New Customer Journey Plugin has much poten0al for targeted campaigns and CMO/CRO collabora0on • Upcoming Sugar Intelligence Service incorporates AI assistant and machine learning to help sales cut data entry 0me and suggest next steps • Singular focus on CRM; not mul0ple Cloud extensions • Exec and product team focused on core product and not M&A into other adjacent areas Event Summary - SugarCRM SugarCon 2016 Theme: Transform Rela0onships Analyst: Cindy Zhou @cindy_zhou
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Transcript of Event Summary - SugarCRM SugarCon 2016
©2010-2016Constella0onResearch,Inc.Allrightsreserved.
Top3EventTakeaways:• Growthinglobalandenterprisecustomers
• Demonstratesproduct,userandgeoscalability
• Productinnova0ontopowerproduc0vity• NewCustomerJourneyPluginhasmuchpoten0alfor
targetedcampaignsandCMO/CROcollabora0on• UpcomingSugarIntelligenceServiceincorporatesAI
assistantandmachinelearningtohelpsalescutdataentry0meandsuggestnextsteps
• SingularfocusonCRM;notmul0pleCloudextensions• Execandproductteamfocusedoncoreproductandnot
M&Aintootheradjacentareas
Event Summary - SugarCRM SugarCon 2016 Theme:TransformRela0onships
Analyst:CindyZhou@cindy_zhou
