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for more information, visit www.CarConference.com march 1-2, 2017 paris las vegas where consignors connect CAR12-1415.16 event guide

Transcript of event guide - uploads.bobitexpos.com · automotive fleet magazine team ... This year’s exciting...

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for more information, visit www.CarConference.com

march 1-2, 2017 • paris las vegas

whereconsignorsconnect

CAR1

2-14

15.16

event guide

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2 schedule at-a-glance

6 partners and sponsors

8 welcome letter

10 special features

12 full schedule

20 list of speakers

22 hotel map

24 list of exhibitors and exhibit hall floor plan

26 exhibitor and sponsor listings

34 NAAA – national auto auction association

36 IARA – international automotive remarketers alliance

38 general information

executive teamTy Bobit, President and CEO

automotive fleet magazine teamSherb Brown, Vice President and Group PublisherMike Antich, Associate Publisher, Editor and Conference ChairmanEric Bearly, Associate Publisher and Sales ManagerBob Brown, Associate Publisher and Sales Manager - Great Lakes/DetroitJoni Owens, Associate Publisher and Sales ManagerLauren Fletcher, Managing EditorAndy Lundin, Assistant Editor

event teamMichelle Mendez, CMP, Director of EventsMartine Rouzan, CMP, Event ManagerAmy Lanphear, Conference ManagerIrene Gruen, Senior Event Marketing ManagerDanielle Israel, Event Marketing CoordinatorJane Swift, Event Assistant

naaa executive officersJerry Hinton, PresidentWarren Clauss, President – ElectChad Bailey, Vice PresidentJay Cadigan, Executive Vice PresidentMike Browning, Chairman of the BoardWarren Byrd, TreasurerCharlotte Pyle, SecretaryFrank Hackett, Chief Executive Officer

iara executive officersTony Long, Executive DirectorLevi McCoy, CAR, Chairman of the BoardJeannie Chiaromonte, CAR, PresidentTim Meta, Vice PresidentMike Antich, SecretaryVirgil Matczak, Treasurer

CAR is a production of Bobit Business Media. 3520 Challenger StreetTorrance, CA 90503(800) 576-8788www.CarConference.com

table of contents

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tuesday, february 28, 201711:00am - 1:00pm IARA Certification Testing ...........................................................................................................................................Rivoli B12:00pm - 6:00pm Registration Open .................................................................................................................................Concorde Ballroom

Sponsored by

12:00pm - 1:00pm IARA Education and Conference Management Committee Meeting............................................................. Loire12:00pm - 1:00pm IARA Technology Committee Meeting ..................................................................................................................Chablis1:05pm - 2:05pm IARA Compliance Committee Meeting ...................................................................................................................... Loire1:05pm - 2:05pm IARA Membership Committee Meeting ....................................................................................................... Vendome B1:05pm - 2:05pm IARA Social Media Committee Meeting ................................................................................................................Chablis2:10pm - 3:10pm IARA Canadian Chapter Committee Meeting .......................................................................................................... Loire2:10pm - 3:10pm IARA Certification Committee Meeting .................................................................................................................Rivoli B2:10pm - 3:10pm IARA Standards Committee Meeting......................................................................................................................Chablis3:30pm - 5:00pm IARA Board of Directors Meeting ................................................................................................................................. Loire4:00pm - 5:00pm NAAA Executive Committee Meeting ........................................................................................................... Vendome B

wednesday, march 1, 20178:00am - 9:00am NAAA Legislative and PAC Committee Meeting.................................................................................................Chablis8:30am - 7:30pm Registration Open .................................................................................................................................Concorde Ballroom

Sponsored by

9:00am - 10:15am Welcome and IARA Keynote Address: SNAP! Making the Most of First Impression and Body Language .................................................................................................................... Rivoli A

Presented by

9:15am - 10:15am NAAA Midwest Board of Directors Meeting ...............................................................................................Vendome A9:15am - 10:15am NAAA Southern Board of Directors Meeting ..............................................................................................Vendome C9:15am - 10:15am NAAA Western Board of Directors Meeting ................................................................................................ Vendome B9:15am - 10:15am NAAA Eastern Board of Directors Meeting ...........................................................................................................Chablis10:15am - 10:30am IARA Networking Refreshment Break .............................................................................................................Paris Foyer10:30am - 11:15am IARA Roundtable Discussions:

• Portfolio Valuation .....................................................................................................................................................Rivoli B• Disruptors in the Automotive Remarketing Industry .................................................................................. Rivoli C

11:30am - 1:00pm IARA Circle of Excellence Award Luncheon ......................................................................................................... Rivoli A

Sponsored by

OFFICIAL START OF CAR 20171:00pm - 1:15pm CAR Welcome Networking Refreshment Break ...........................................................................................Paris Foyer

Sponsored by

1:15pm - 1:30pm Welcome to CAR 2017 and NAAA’s State of the Auction Industry Report .................. Champagne Ballroom1:30pm - 1:40pm NAAA and IARA Present Ed Bobit Industry Icon Award ..................................................... Champagne Ballroom1:40pm - 2:30pm NAAA Keynote Address: Catch Me If You Can ....................................................................... Champagne Ballroom

Presented by

2:30pm - 2:45pm Networking Refreshment Break ........................................................................................................................Paris Foyer

Sponsored by 2:45pm - 3:30pm Concurrent Sessions:

• Consignor Strategies to Maximize Residual Values as Inventory Volumes Dramatically Increase .....Versailles 1• How to Drive Cost Out of the Remarketing Process .............................................................................. Versailles 4Sponsored by

schedule at-a-glance

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

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3:45pm - 5:15pm Consignor-Only Group Discussion: What are the Issues Affecting Your Remarketing Efforts and What are the Best Practices You Can Implement ...............................................................................................Rivoli BOpen to both members and non-members of IARA.

Hosted by

3:45pm - 5:15pm NAAA Independent Auction Group Meeting (members only) ............................................................Vendome A5:30pm - 7:30pm Exhibit Hall Open and Opening Networking Reception .........................................................Concorde Ballroom

Sponsored by 9:00pm - 12:00am ServNet and IAG Event at Beer Park at Paris Las Vegas

Open to all CAR attendees 21 and over. Photo ID and CAR badge required.Co-Sponsors:

thursday, march 2, 20177:30am - 2:30pm Registration Open .................................................................................................................................Concorde Ballroom

Sponsored by

8:00am - 9:30am Exhibit Hall Open and Breakfast Served ........................................................................................Concorde Ballroom8:00am - 9:00am NAAA Midwest Chapter All-Member Meeting ....................................................................................................Chablis8:00am - 9:00am NAAA Southern Chapter All-Member Meeting ......................................................................................... Vendome B8:00am - 9:00am NAAA Western Chapter All-Member Meeting ............................................................................................Vendome A8:00am - 9:00am NAAA Eastern Chapter All-Member Meeting .............................................................................................Vendome C9:30am - 10:15am Keynote Address: Looking to the Future ................................................................................. Champagne Ballroom10:20am - 11:05am General Session: What You Need to Know to be Successful in Remarketing ............. Champagne Ballroom11:05am - 11:20am Networking Refreshment Break ........................................................................................................................Paris Foyer

Sponsored by 11:20am - 12:05pm Concurrent Sessions:

• 2017 Remarketing Trends and Strategies of Major Fleet Management Companies ...................... Versailles 1• How Consignors are Reassessing Their Remarketing Strategies ...................................................... Versailles 4Sponsored by

11:20am - 12:05pm NAAA Auction Standards Committee Meeting ..................................................................................................Chablis12:05pm - 2:00pm Exhibit Hall Open and Lunch Served ..............................................................................................Concorde Ballroom1:00pm - 2:00pm NAAA Membership Committee Meeting .....................................................................................................Vendome A1:00pm - 2:00pm NAAA Finance/Budget Committee Meeting .......................................................................................................Chablis2:00pm - 2:20pm Award Presentations ....................................................................................................................... Champagne Ballroom2:20pm - 3:05pm General Session: Economic Forecast and Its Impact on Remarketers in 2017 ................Champagne Ballroom

Presented by

3:05pm - 3:20pm Networking Refreshment Break ........................................................................................................................Paris Foyer

Sponsored by 3:20pm - 4:05pm Concurrent Sessions:

• Are Your Employees Safety Certified? ......................................................................................................... Versailles 1

Presented by

• Effective Remarketing Conversion Strategies to Make Your Vehicles Stand Out in the Crowd ..... Versailles 43:20pm - 4:05pm NAAA Board of Directors Meeting ...........................................................................................................................Chablis4:15pm - 5:00pm Industry Compliance Discussion ................................................................................................ Champagne Ballroom

Presented by

5:00pm - 5:45pm Hosted Happy Hour and Consignor Awards .......................................................................... Champagne Ballroom

schedule at-a-glance cont.

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

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partners and sponsorsASSOCIATION PARTNERS

MEDIA SPONSORS

INDUSTRY SPONSORS GENERAL SPONSORS

PREMIER SPONSORS

LEAD SPONSORS

PRIMARY SPONSOR

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Welcome to CAR 2017It’s our pleasure to welcome you to the 22nd annual Conference of Automotive Remarketing (CAR). Through the years, CAR has established itself as the premier remarketing conference in the nation. As an attendee at this 2017 event, you can consider yourself part of an esteemed group of movers and shakers who are shaping the future of the industry.

This year’s exciting forum features a mix of keynote addresses and timely, informative sessions that are designed to keep remarketing professionals’ fingers on the pulse of the industry. CAR also gives you the opportunity to meet with exhibitors who can help you carry out your day-to-day remarketing duties more efficiently and cost-effectively. We urge you to visit the Expo Hall during the hours it is open.

Importantly, you’ll have the opportunity to become reacquainted with old industry friends and make new ones between sessions during expanded networking sessions.

We are continuing our partnership with the National Auto Auction Association (NAAA) and the International Automotive Remarketers Alliance (IARA) which co-locates its Roundtable with CAR. These partnerships add to the valuable consignor content we can provide to you. And, we are honored to feature the Consignor of the Year and Remarketer of the Year award ceremonies recognizing excellence within the industry. The NAAA and IARA will once again present the coveted Ed Bobit Industry Icon Award.

CAR 2017 could not exist without the support and encouragement of our sponsors, participants, and exhibitors. We would like to thank every speaker and panel member, who is contributing their time, experience, and knowledge.

Whether you are a long-time attendee or this is your first experience at CAR, we hope that you will be energized and refreshed by the new ideas you’ll be hearing and professional connections you’ll be making over the next few days, and they will translate into professional growth opportunities and benefits for your company. Thank you for your continued support and enjoy CAR 2017!

Mike AntichConference Chairman

welcome letter

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special features

ServNet and IAG event at

beer park at paris las vegasWednesday, March 19:00pm – 12:00am

ServNet is excited to host a special party for all CAR attendees at Beer Park, Las Vegas Strip’s first rooftop bar and grill at Paris Las Vegas! Network with new and existing industry friends while enjoying this amazing venue. All guests must be 21+ with a valid photo ID and CAR badge to enter.

Co-Sponsors:

professional headshots generously provided by the IAA photo boothIAA knows a good photo is a critical part of doing business. Whether it’s a high resolution image of a vehicle prepped auction or your personal headshot photo, it should showcase the best angle. IAA is proud to sponsor complimentary, professional-style headshots at this year’s CAR conference. Join us in the Paris Foyer on Wednesday, March 1 from 2:30pm to 7:30 pm and Thursday, March 2 from 11:00 am to 4:00 pm. Don’t forget to bring your best smile!

opening keynote address:

catch me if you canKeynote Speaker: Frank Abagnale, Abagnale & Associates

Wednesday, March 11:40pm - 2:30pmChampagne Ballroom

Presented by

Frank Abagnale is one of the world’s most respected authorities on check fraud, embezzlement, and secure documents. This was depicted most graphically in his best-selling book, Catch Me If You Can, as well as the film directed by Steven Spielberg and starring Leonardo DiCaprio and Tom Hanks. Frank has been associated with the FBI for over four decades, and more than 14,000 financial institutions, corporations and law enforcement agencies use his fraud prevention programs.

NAAA and IARA present

ed bobit industry icon awardWednesday, March 11:30pm - 1:40pmChampagne Ballroom

The Industry Icon Award was created in honor of the late Ed Bobit, who was the posthumous inaugural winner in 2015. Bobit was entrenched in every facet of the remarketing industry. Larger than life, Bobit was looked upon by many for insight into the industry and was also one of its strongest proponents. The award will be presented by the National Auto Auction Association and the International Automotive Remarketers Alliance to an individual or individuals whose actions reflect Ed Bobit’s ideals and connection to the remarketing industry.

Presented by

flip out with AutoIMS: no batteries required!Flip books have been around since the 1800’s and are considered one of the earliest forms of interactive media. You can help keep this 200-year-old invention alive by visiting the AutoIMS booth 217 to create your own animated flip book! Be part of the evolution of the craze by turning your flip book into a 7-second video clip that you can share on social media.

exhibit hall hoursConcorde Ballroom

Wednesday, March 15:30pm - 7:30pm

Thursday, March 28:00am - 9:30am12:05pm - 2:00pm

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full schedule

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

9:00am - 10:15amWELCOME AND IARA KEYNOTE ADDRESS: SNAP! MAKING THE MOST OF FIRST IMPRESSION AND BODY LANGUAGEOpen to all CAR attendees.Rivoli AKnowing and using body language can give you the leading edge in any situation. We send and receive up to 10,000 nonverbal cues in less than one minute of interaction with another person. That is an enormous amount of information that can be available to you when talking to a prospect if you know how to read and understand the signals of their body language. This session will be filled with very specific and practical tools to take your success to the next level.Keynote Speaker: Patti Wood, MA, CSP, Communication Dynamics, Inc.

Presented by

9:15am - 10:15amNAAA MIDWEST BOARD OF DIRECTORS MEETINGVendome A

9:15am - 10:15amNAAA SOUTHERN BOARD OF DIRECTORS MEETINGVendome C

9:15am - 10:15amNAAA WESTERN BOARD OF DIRECTORS MEETINGVendome B

9:15am - 10:15amNAAA EASTERN BOARD OF DIRECTORS MEETINGChablis

10:15am - 10:30amIARA NETWORKING REFRESHMENT BREAKParis Foyer

10:30am - 11:15amIARA ROUNDTABLE DISCUSSIONS:Open to all CAR attendees.• Portfolio Valuation

Rivoli BThis session will focus on how the vehicle evaluation process could be improved to help reduce cycle time, manage expenses, increase returns and better serve the end customer. Moderator: Mike Scott, Consumer Portfolio Services

• Disruptors in the Automotive Remarketing IndustryRivoli CThis session will help identify, analyze and connect with the changing landscape of wholesale and retail industry disruption. Who, what, where and how are these players affecting the day-to-day decision making of remarketing managers and their service providers.Moderators: Mike Broe, Auto Auction Services Corporation; Nick Peluso, RMS Automotive

tuesday, february 28, 201711:00am - 1:00pmIARA CERTIFICATION TESTINGRivoli B

12:00pm - 6:00pmREGISTRATION OPENConcorde Ballroom

Sponsored by

12:00pm - 1:00pmIARA EDUCATION AND CONFERENCE MANAGEMENT COMMITTEE MEETINGLoire

12:00pm - 1:00pmIARA TECHNOLOGY COMMITTEE MEETINGChablis

1:05pm - 2:05pmIARA COMPLIANCE COMMITTEE MEETINGLoire

1:05pm - 2:05pmIARA MEMBERSHIP COMMITTEE MEETINGVendome B

1:05pm - 2:05pmIARA SOCIAL MEDIA COMMITTEE MEETINGChablis

2:10pm - 3:10pmIARA CANADIAN CHAPTER COMMITTEE MEETINGLoire

2:10pm - 3:10pmIARA CERTIFICATION COMMITTEE MEETINGRivoli B

2:10pm - 3:10pmIARA STANDARDS COMMITTEE MEETINGChablis

3:30pm - 5:00pmIARA BOARD OF DIRECTORS MEETINGLoire

4:00pm - 5:00pmNAAA EXECUTIVE COMMITTEE MEETINGVendome B

wednesday, march 1, 20178:00am - 9:00amNAAA LEGISLATIVE AND PAC COMMITTEE MEETINGChablis

8:30am - 7:30pmREGISTRATION OPEN Concorde Ballroom

Sponsored by

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EXPAND YOUR BUYER BASE WITH

THE TRUSTWORTHY BRIDGE BETWEEN BUYERS AND SELLERS

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AiM provides you instant access to the three largest online auctions simultaneously with MarketConnect.

1. INSPECT your inventory with AiM. 2. POST your vehicle to 3 auctions simultaneously.3. SELL with confidence.

JOIN AiM IN BOOTH 300 AT THE 2017 CAR SHOW

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full schedule cont.

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

2:45pm - 3:30pmCONCURRENT SESSIONS:• Consignor Strategies to Maximize Residual Values as

Inventory Volumes Dramatically IncreaseVersailles 1With the increasing volume of vehicles projected to enter the wholesale market, this panel of consignors will discuss strategies and best practices to maximize residual values.Moderator: Dave Sutton, CarfaxPanelists: Brad Bollman, GM Financial Services; David Carp, Kia Motors America; Steve Groene, Ford Motor Company; John Manchin, Subaru of America, Inc.; Mark Nagel, FIAT Chrysler Automobiles

• How to Drive Cost Out of the Remarketing ProcessVersailles 4It costs money to remarket a vehicle – transportation expense, administrative costs related to vehicle turn-in, storage costs, holding costs, rebates, etc. If you want to maximize your residual value, one way is to decrease the costs to remarket a vehicle.Moderator: Richard Curtis, Auction Management Solutions, Inc.Panelists: John Elizaga, EMKAY; Jeremy Robb, Nissan Motor Acceptance Corporation; Sheila Tedesco, Lobel Financial; Greg Thibault, Avis Budget Group; Robert Wagner, Kinecta Federal Credit Union

Sponsored by

3:45pm - 5:15pmCONSIGNOR-ONLY GROUP DISCUSSION:What are the Issues Affecting Your Remarketing Efforts and What are the Best Practices You Can ImplementOpen to both members and non-members of IARA.Rivoli BThis consignor-only meeting will be an open group discussion led by consignors on the issues impacting your remarketing efforts to maximize the residual value of your portfolio of vehicles and the sharing of best practices with other consignors that you can implement in your remarketing strategies.

Hosted by

11:30am - 1:00pmIARA CIRCLE OF EXCELLENCE AWARD LUNCHEONRivoli A

Sponsored by

OFFICIAL START OF CAR 20171:00pm - 1:15pmCAR WELCOME NETWORKING REFRESHMENT BREAKParis FoyerSponsored by

1:15pm - 1:30pmWELCOME TO CAR 2017 AND NAAA’S STATE OF THE AUCTION INDUSTRY REPORTChampagne BallroomThis presentation will recap auction activity in 2016 and highlight the progress made by the National Auto Auction Association fulfilling specific industry initiatives, and preview its goals for 2017.Presenter: Jerry Hinton, ADESA Portland

1:30pm - 1:40pmNAAA AND IARA PRESENT ED BOBIT INDUSTRY ICON AWARDChampagne Ballroom

1:40pm - 2:30pm NAAA KEYNOTE ADDRESS: CATCH ME IF YOU CANChampagne BallroomFrank Abagnale is one of the world’s most respected authorities on check fraud, embezzlement, and secure documents. This was depicted most graphically in his best-selling book, Catch Me If You Can, as well as the film directed by Steven Spielberg and starring Leonardo DiCaprio and Tom Hanks. Frank has been associated with the FBI for over four decades, and more than 14,000 financial institutions, corporations and law enforcement agencies use his fraud prevention programs.Keynote Speaker: Frank Abagnale, Abagnale & Associates

Presented by

2:30pm - 2:45pm NETWORKING REFRESHMENT BREAKParis Foyer

Sponsored by

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full schedule cont.

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

10:20am - 11:05amGENERAL SESSION: WHAT YOU NEED TO KNOW TO BE SUCCESSFUL IN REMARKETINGChampagne BallroomWhy re-invent the wheel? There is a wealth of institutional knowledge in the wholesale remarketing industry. One example is Bob Rauschenberg, the 2016 NAAA Pioneer Award winner and the winner of the 2016 IARA Circle of Excellence Award. Rauschenberg, who has been both a consignor and remarketer, will share with attendees the most important lessons he has learned during his 40-year career in the remarketing industry.Presenter: Bob Rauschenberg, ADESA

11:05am - 11:20amNETWORKING REFRESHMENT BREAKParis FoyerSponsored by

11:20am - 12:05pmCONCURRENT SESSIONS:• 2017 Remarketing Trends and Strategies of

Major Fleet Management CompaniesVersailles 1This panel includes remarketing managers from the leading commercial fleet management companies. Learn the latest remarketing trends among major corporate fleets. The discussion will focus on the inventory mix and the different strategies to remarket out-of-service fleet units.Moderator: Mike Antich, Bobit Business MediaPanelists: Darrin Aiken, Wheels, Inc.; Chris Clarke, ARI; James Crocker, Merchants Fleet Management; Levi McCoy, LeasePlan USA; Jeff Perkins, Motorlease Corporation

• How Consignors are Reassessing Their Remarketing StrategiesVersailles 4Market forces are prompting many consignors to reexamine their in-lane, online, and retail remarketing strategies. In today’s market, which channel mix provides the best opportunities to maximize the value of consignor portfolios? Consignors will share how they plan to fine-tune their remarketing strategies to better align with today’s (and tomorrow’s) market dynamics.Moderator: Tom Stewart, Auction Management Solutions, Inc.Panelists: Scott Mousaw, United Auto Credit Corporation; Jarrod Nawojski, Fiserv; Howard Segal, Wells Fargo Dealer Services, Inc.; Brian Smith, Santander Consumer USA Inc.; Brooks Stewart, Bridgecrest Credit Company LLC

Sponsored by

3:45pm - 5:15pmNAAA INDEPENDENT AUCTION GROUP MEETING (members only)Vendome A

5:30pm - 7:30pmEXHIBIT HALL OPEN AND OPENING NETWORKING RECEPTIONConcorde Ballroom

Sponsored by

9:00pm - 12:00amSERVNET AND IAG EVENT AT BEER PARK AT PARIS LAS VEGAS Open to all CAR attendees 21 and over.Photo ID and CAR badge required

Co-Sponsors:

thursday, march 2, 20177:30am - 2:30pmREGISTRATION OPENConcorde Ballroom

Sponsored by

8:00am - 9:30amEXHIBIT HALL OPEN AND BREAKFAST SERVEDConcorde Ballroom

8:00am - 9:00amNAAA MIDWEST CHAPTER ALL-MEMBER MEETINGChablis

8:00am - 9:00amNAAA SOUTHERN CHAPTER ALL-MEMBER MEETINGVendome B

8:00am - 9:00amNAAA WESTERN CHAPTER ALL-MEMBER MEETINGVendome A

8:00am - 9:00amNAAA EASTERN CHAPTER ALL-MEMBER MEETINGVendome C

9:30am - 10:15amKEYNOTE ADDRESS: LOOKING TO THE FUTUREChampagne BallroomSandy Schwartz will share his views on increasing wholesale supply and the many innovations and future trends shaping the automotive industry.Keynote Speaker: Sandy Schwartz, Cox Automotive

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full schedule cont.

Wednesday IARA Sessions Open to All Attendees IARA NAAA NAAA & IARA

3:20pm - 4:05pmCONCURRENT SESSIONS:• Are Your Employees Safety Certified?

Versailles 1Step-by-step process to make your safety program the best it can be.Moderator: Michael Rohdy, Arthur J. Gallagher Auto Auction ServicesPanelists: Kenny Jones, Cox Automotive; Rich Levene, ADESA Austin; Robert Sullivan, XLerate Group; James Walker, KAR Auction Services Inc.

Presented by

• Effective Remarketing Conversion Strategies to Make Your Vehicles Stand Out in the CrowdVersailles 4How do consignors and remarketers effectively market their vehicles to stand out in the crowd? What are the best marketing and metrics to assess the efficacy of a remarketing program? Also discussed will be the industry’s best practices in conversion strategies to increase sales percentages using upstream, midstream, and mainstream remarketing platforms.Moderator: Pierre Pons, TPC Management CompanyPanelists: Dan Diedrich, Auction Edge; Zach Hallowell, RMS Automotive; John Mathiowetz, Xchange Leasing; Paul Seger, Element Fleet Services; Doug Turner, J.D. Byrider

3:20pm - 4:05pmNAAA BOARD OF DIRECTORS MEETINGChablis

4:15pm - 5:00pmINDUSTRY COMPLIANCE DISCUSSIONChampagne BallroomPresenters: Jeannie Chiaromonte, Bank of America; Tim Meta, Fifth Third Bank; Robert Sullivan, XLerate Group

Presented by

5:00pm - 5:45pmHOSTED HAPPY HOUR AND CONSIGNOR AWARDSChampagne Ballroom

11:20am - 12:05pmNAAA AUCTION STANDARDS COMMITTEE MEETINGChablis

12:05pm - 2:00pm EXHIBIT HALL OPEN AND LUNCH SERVEDConcorde Ballroom

1:00pm - 2:00pmNAAA MEMBERSHIP COMMITTEE MEETINGVendome A

1:00pm - 2:00pmNAAA FINANCE/BUDGET COMMITTEE MEETINGChablis

2:00pm - 2:20pmAWARD PRESENTATIONSChampagne Ballroom• Remarketer of the Year• Consignor of the Year

2:20pm - 3:05pmGENERAL SESSION: ECONOMIC FORECAST AND ITS IMPACT ON REMARKETERS IN 2017Champagne BallroomWill the national economy continue to strengthen in 2017? How will economic conditions in 2017 impact the vehicle remarketing industry?Moderator: Jerry Hinton, ADESA PortlandPanelists: Tom Kontos, KAR Auction Services Inc.; Ira Silver, NAAA Economist; Tom Webb, Cox Automotive

Presented by

3:05pm - 3:20pmNETWORKING REFRESHMENT BREAKParis FoyerSponsored by

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Frank AbagnalePresidentAbagnale & Associates

Darrin AikenAssistant Vice President of Vehicle RemarketingWheels, Inc.

Mike AntichEditor and Associate Publisher Bobit Business Media

Brad BollmanVice President, Remarketing SolutionsGM Financial Services

Mike BroePresident and CEOAuto Auction Services Corporation

Sherb BrownVice PresidentBobit Business Media

Jeannie Chiaromonte, CARVice President of Asset RemarketingBank of America

Chris ClarkeManager, North American RemarketingAutomotive Rentals Inc. (ARI)

James CrockerDirector of Fleet OperationsMerchants Fleet Management

Richard CurtisPartnerAuction Management Solutions, Inc.

John Elizaga, CARDirector of Vehicle RemarketingEMKAY

Dan DiedrichPresidentAuction Edge

Steve GroeneVehicle Remarketing Sales Planning & Distribution ManagerFord Motor Company

Zach HallowellGeneral ManagerRMS Automotive

Jerry HintonGeneral Manager, ADESA PortlandPresident, National Auto Auction Association (NAAA)

Kenny JonesDirector, Safety & EnvironmentalCox Automotive

Tom KontosExecutive Vice President and Chief EconomistKAR Auction Services Inc.

Rich LeveneGeneral ManagerADESA Austin

Tony LongExecutive DirectorInternational Automotive Remarketers Alliance (IARA)

John ManchinNational Fleet Remarketing ManagerSubaru of America, Inc.

John MathiowetzHead of RemarketingXchange Leasing

Levi McCoy, CARDirector, RemarketingLeasePlan USA

Tim MetaConsumer Remarketing & Repossession Manager/Vice PresidentFifth Third Bank

Scott MousawDirector of Loss MitigationUnited Auto Credit Corporation

Mark NagelSenior Manager RemarketingFIAT Chrysler Automobiles

Jarrod NawojskiAuction Sales and Performance ManagerFiserv

Nick PelusoPresident RMS Automotive

Jeff PerkinsGeneral Manager, Fleet OperationsMotorlease Corporation

Pierre PonsPresidentTPC Management Company

Bob RauschenbergExecutive Vice President, Sales and MarketingADESA

Jeremy RobbSenior ManagerNissan Motor Acceptance Corporation (NMAC)

Michael Rohdy, CICArea President - Auto Auction ServicesArthur J. Gallagher Auto Auction Services

Sandy Schwartz President Cox Automotive

Mike ScottNational Remarketing ManagerConsumer Portfolio Services

Howard SegalVice President and National Remarketing ManagerWells Fargo Dealer Services, Inc.

Paul Seger Vice President of Asset Remarketing Element Fleet Services

Ira Silver Economist National Auto Auction Association (NAAA)

Brian SmithVice President External SalesSantander Consumer USA, Inc.

Brooks StewartManaging DirectorBridgecrest Credit Company LLC

Tom StewartPresidentAuction Management Solutions, Inc.

Robert SullivanVice President - Operators and Best PracticesXLerate Group

Dave SuttonNational Director Strategic PartnershipsCARFAX

Sheila TedescoRemarketing ManagerLobel Financial

Greg ThibaultVice President Fleet DisposalAvis Budget Group

Doug TurnerDirector of Asset ManagementJ.D. Byrider

Charlie VogelheimPartnerTPC Management Company

Robert WagnerCollections, Repossession ManagerKinecta Federal Credit Union

James WalkerSenior Director, Environmental, Health & SafetyKAR Auction Services Inc.

Tom WebbChief EconomistCox Automotive

Patti Wood, MA, CSPSpeaker/AuthorCommunication Dynamics, Inc.

list of speakers

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NextGear Capitalis the industry’s leading comprehensive

provider of lending products and solutions.

Inventory options that fit your needs

Ease of doing business

Knowledgeable localrepresentatives

Competitive interest rates

CAR_fpads.indd 1 1/19/17 11:22 AM

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4

1

Loading Dock

To ParkingGarage

Paris Foyer

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PA R I S L A S V E G A S C O N F E R E N C E C E N T E RM e e t i n g F a c i l i t i e s M a p

REGISTRATION

KEYNOTEGENERAL SESSION

AWARDS

CONCURRENT SESSIONS

IARA AND NAAA MEETINGS

EXHIBIT HALL

Concurrent SessionsKeynote, General Session, AwardsExhibit Hall, Breakfast/Lunch ReceptionsIARA RoundtablesIARA Keynote, Awards LuncheonNAAA Meetings

hotel map

Paris Las Vegas

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List of Exhibitors and Exhibit Hall Floor Plan

booth exhibitor

300 Alliance Inspection Management

217 AutoIMS

304 Auto Data Direct

103 Auto Use

205 CARS Recon, Inc.

101 ConditionsReports.Com

301 Element Fleet Management

208 High Tech Locksmiths

201 International Automotive Remarketers Alliance (IARA)

209 Jack Cooper Logistics, LLC

312 Liquid Motors Inc.

booth exhibitor

212 MetroGistics

204 Montway Auto Transport

117 National Auto Auction Association (NAAA)

303 NTR Automotive

310 Operations Assistance LLC

109 RPM Vehicle Systems

113 Ship Cars Now

213 SmartAuction

200 Southern Auto Auction

105 Sunset Creations

308 United Road

111 Used Car News

march 1-2, 2017 paris las vegas

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GET TOPDOLLARwith CARFAX® Consignor Solutions

Email to learn more: [email protected]

Auction buyers have instant access

Your buyersuse CARFAXto buy right.Our trustedinformationhelps youprice right.

Improve your sales rate

Reduce Arbitrations

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exhibitor & sponsor listingADESA ......................................................................................SponsorBob Rauschenberg 13085 Hamilton Crossing Blvd.Carmel, IN [email protected] ADESA offers a full range of auction, reconditioning, logistical and other vehicle-related services to meet the remarketing needs of professional used-vehicle sellers and buyers both at auction and online.

Alliance Inspection Management (AiM) ........................ Booth 300 Eric Widmer 330 Golden Shore, Suite 400Long Beach, CA [email protected] www.AiMInspections.comAiM is an independent, customer focused, national vehicle inspection partnership that combines advanced technology with deep industry experience to provide a unique, trustworthy bridge between buyers and sellers. AiM – Trusted inspections. Innovative solutions.

ALG...........................................................................................SponsorAlain Nana-Sinkam 120 Broadway, 2nd FloorSanta Monica, CA [email protected] is the industry benchmark for depreciation forecasts.

Ally SmartAuction ............................................................. Booth 213 Dave McCarthy 500 Woodward Ave., 15th FloorDetroit, MI 48226877-273-5572david.mccarthy@ally.comwww.allysmartauction.comSmartAuction is a leading online wholesale auction for remarketers of all brands of vehicles. Consignors have sold over 5 million vehicles on SmartAuction.

America’s Auto Auction ........................................................SponsorTammy Swofford 14951 Dallas Pkwy., Suite 200Dallas, TX 75254214-783-9469tammy.swofford@americasautoauction.comwww.americasautoauction.comAmerica’s Auto Auction offers a full spectrum of services necessary to complete the remarketing needs for both buyers and sellers.

Auction Management Solutions, Inc. ................................Sponsor Tom Stewart 13263 Grill Dr.Plainfield, IL [email protected] Management Solutions, Inc. provides consulting services to the automotive industry that include independent auto auctions, service providers and vendors.

Auto Data Direct ................................................................ Booth 304 Michael Samaan1379 Cross Creek Cir.Tallahassee, FL [email protected] Data Direct provides point-of-sale products, real-time vehicle data in 33 states, and web-based tools designed to expedite and simplify your business.

Auto Use .............................................................................. Booth 103 Ralph Robinson45 Haverhill St.Andover, MA [email protected] Use is a full service finance company servicing independent and franchise dealers for inventory and retail financing.

AutoIMS ............................................................................... Booth 217 Shannon Meadows 50 Glenlake Pkwy., Suite 400Atlanta, GA [email protected] is the trusted technology service provider enabling streamlined data connections and processes for over 600 member auctions, 1,500 consignors, and the greater remarketing industry.

CARFAX ....................................................................................Sponsor Dave Sutton 5860 Trinity Pkwy., Suite 600Centreville, VA [email protected] top dollar with CARFAX Consignor Solutions.

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exhibitor & sponsor listing cont.

High Tech Locksmiths ....................................................... Booth 208Michael Morales 3640 NW 41st St.Miami, FL [email protected] are the auction industry’s proven automotive locksmith service—serving hundreds of automotive auctions throughout the U.S. With the largest nation-wide coverage and a highly trained team of certified automotive locksmiths, HTL provides on-site, same day services for your auto auction.

IAA ............................................................................................Sponsor Laura Marchiafava 2 Westbrook Corporate Center, 10th FloorWestchester, IL 60154708-492-7000www.IAA-Auctions.comIAA works with dealerships, fleet and finance companies and government agencies in over 170 facilities across North America to sell thousands of high mileage, lightly damaged, repossessed and abandoned vehicles to buyers in 110 countries worldwide.

International Automotive Remarketers Alliance (IARA) .................................................................................. .Booth 201 Tony Long 257 N. Calderwood St. #316Alcoa, TN [email protected] assists, educates, and empowers the vehicle remarketing industry to achieve maximum efficiency and improvements within the commerce of selling vehicles.

Jack Cooper Logistics ........................................................ Booth 209 Michelle Dyer630 Kennesaw Due West Rd., NWKennesaw, GA 30152800-569-5202logistics@jackcooper.comwww.jackcooperlogistics.comJack Cooper is one of the largest logistics providers in the United States, Canada, and Mexico. Jack Cooper offers transportation (by truck, rail, shuttle, and ship), yard management and logistics optimization, vehicle inspections and CRs, title and spare key management, and other value-added services. Our patent-pending Photobooth© process has brought unprecedented efficiency to shooting and managing tens of pictures per VIN.

CARS Recon, Inc. ................................................................ Booth 205 Ron Hope 124 1st Ave South, Suite 100Franklin, TN [email protected] Recon, Inc. expands their services beyond the normal reconditioning parameters by offering consulting services and developing internet-based products to simplify the process of vehicle imaging and tracking of labor associated with the reconditioning

ConditionReports.Com ..................................................... Booth 101 Brian Schear218 W. Lincoln Ave.Orange, CA 92865949-558-2160info@conditionreports.comwww.ConditionReports.comConditionReports.com provides innovative inspection software for the automotive remarketing industry to create world class vehicle condition reports.

Cox Automotive .....................................................................Sponsor Chris LaRoy 3003 Summit Blvd., Suite 200Atlanta, GA [email protected] www.CoxAutoInc.comCox Automotive provides industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers. The Cox Automotive family includes Autotrader, Dealer.com, Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, vAuto, Xtime and a host of other brands.

Element Fleet Management ........................................... .Booth 301James Watson2800 West Higgins Rd., Suite 510Hoffman Estates, IL 60169248-904-9468jwatson@elementcorp.comwww.remarketingbyelement.comRemarketing By Element is the recognized leader in asset disposition with unparalleled experience, technology and resale network relationship.

Experian Automotive ............................................................SponsorJohn Sidman 955 American Ln.Schaumburg, IL [email protected]/automotiveExperian Automotive provides information services and market intelligence to give the fullest possible understanding of the market, the vehicles and the people who buy them.

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Every year at IAA, we take tens of millions of high defi nition photos of the vehicles we auction. It adds a heightened

sophistication to the auction experience for our sellers and helps them get the best returns possible.

Here at CAR 2017, we’re turning the camera toward you. Stop by our photo booth in the Paris Foyer for a free

professional-style headshot. We hope to see you there!

For more information about how IAA can help sell your vehicles to the right buyers, visit

IAA-Auctions.com/Remarketing

© 2017 Insurance Auto Auctions, Inc. All rights reserved.

IAA is proud to be a Premier Sponsor of CAR 2017.

LIGHTSCAMERAYOU

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exhibitor & sponsor listing cont.

NextGear Capital ...................................................................Sponsor Lori Kahre 11799 N. College Ave.Carmel, IN [email protected] www.NextGearCapital.comNextGear Capital is the industry’s leading provider of lending products, offering flexible lines of credit for independent dealers internationally to acquire new and used inventory from over 1,000 auto and specialty auctions, in addition to other sources.

NTR Automotive ................................................................ Booth 303Daniel Jacobs4404 Cleveland Rd.Wooster, OH [email protected] is a software company that specializes in white label solutions for the automotive industry.

Operations Assistance LLC .............................................. .Booth 310 Jade SmithPO Box 503Madison, CT [email protected] Assistance is an IT managed service provider. We specialize in auto auction support. Server, computer, audio/video, marketing and much more.

RMS Automotive ....................................................................SponsorDavid Gaynoe 3003 Summit Blvd.Atlanta, GA [email protected] www.RMSAutomotive.com RMS Automotive helps large portfolio owners make intelligent decisions that maximize return and minimize risk within their vehicle portfolios.

RPM Vehicle Systems ........................................................ Booth 109 Barry Spilman301 W. Fourth St., Suite 200Royal Oak, MI [email protected] is the leading vehicle transport provider to the North American remarketing industry. Nobody does it better than RPM, period.

Liquid Motors Inc ............................................................... Booth 312 Michael Daseke1755 North Collins Blvd., Suite 109Richardson, TX 75080214-393-2320michaeldaseke@liquidmotors.comwww.liquidmotors.comLiquid Motors offers comprehensive internet marketing solutions designed to maximize lead generation as well as products to help dealers, remarketers and auto auctions in selling vehicles through online wholesale channels.

Manheim .................................................................................SponsorMatt Duncan 6325 Peachtree Dunwoody Rd. NEAtlanta, GA 30328866-626-4346matt.duncan@coxautoinc.comwww.manheim.comManheim is North America’s leading provider of vehicle remarketing services, connecting buyers and sellers of used vehicles to the largest wholesale used vehicle marketplace.

MetroGistics ........................................................................ Booth 212 Dustin Ruch 110 Rock Cliff Ct., Suite DSaint Louis, MO 63123877-571-6235info@metrogistics.comwww.metrogistics.comLogistics; vehicle logistics; vehicle transportation; transportation software; nationwide coverage; dedicated customer service.

Montway Auto Transport ................................................. Booth 204 Dennis Moldavsky 4740 N. Cumberland Ave., Suite 393Chicago, IL [email protected]/enterpriseMontway is the largest auto transport management company providing small and large volume haulaway services across the US and Canada.

National Auto Auction Association (NAAA) .................. Booth 117 Frank Hackett 5320 Spectrum Dr., Suite DFrederick, MD [email protected] auctions feature the largest audience of competitive buyers and sellers with the broadest selection of desirable vehicles.

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exhibitor & sponsor listing cont.

SGS has developed a comprehensive range of services for inspecting vehicles so their value can be independently verified. When you need to sell vehicles at auction, buyers and sellers all over the world depend on SGS’s auto remarketing inspection services.

ShipCarsNow ...................................................................... Booth 113 Christa Hamilton 1400 Douglas St. STOP 0430Omaha, NE [email protected] is the nation’s premier provider of multi-modal vehicle transportation. We’ll get you to the markets that offer the highest selling prices with innovative shipping solutions that improve your bottom line.

Southern Auto Auction .................................................... Booth 200 Bobbie Buckley 161 South Main St.East Windsor, CT [email protected]

Safelite Solutions ...................................................................Sponsor Eric Ramsdell 7400 Safelite WayColumbus, OH 43235614-207-8036Eric.ramsdell@safetlite.comwww.safelitesolutions.com

ServNet ....................................................................................SponsorPierre Pons PO Box 682111Franklin, TN 37068615-599-4600ppons@servnetauctions.comwww.servnetauctions.comThe ServNet Auction Group is a network of America’s best strategically located independently-owned wholesale auto auctions.

SGS ...........................................................................................SponsorAmanda Hoffman 9435 Waterstone Blvd., Suite 300Cincinnati, OH [email protected]/automotive

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exhibitor & sponsor listing cont.

Used Car News .................................................................... Booth 111Colleen Fitzgerald 24114 Harper Ave.Saint Clair Shores, MI 48080800-794-0760colleen@usedcarnews.comwww.usedcarnews.comNational trade publication serving the new and used car industries for over 20 years, written by professional, unbiased journalists.

XLerate Group Auctions .......................................................Sponsor Patrick Dudash 10333 N. Meridian St., #200Indianapolis, IN 46290317-689-7921pdudash@xlerategroup.comwww.xlerategroup.comXLerate Group auctions, facilitating $1billion/gross vehicle value sales, at 15 sales in California, Texas, Florida, Michigan, South Carolina, and Wisconsin.

America’s largest independent auction! 20 lanes, 4,000 vehicles, every Wednesday since 1947! Providing premium auction services at our 500 acre campus, centrally located in the heart of the northeast between Boston and NYC.

Sunset Creations ................................................................ Booth 105 Chad Cheek2203 Patterson St.Greensboro, NC 27407336-299-1101chadc@sunsetcreations.netwww.sunsetcreations.netSunset Creations is a promotional products supplier dedicated to servicing the auto auction industry.

United Road ........................................................................ Booth 308 Liza Nuernberg10701 Middlebelt Rd.Romulus, MI [email protected] a fleet of nearly 1,700 trucks and carrier partners providing over 3,000 additional resources, United Road is the leading provider of logistics solutions in the finished vehicle arena.

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admittance policyBy providing registration information you grant Bobit Business Media the right to contact you regarding your registration, as well as updates from Conference of Automotive Remarketing (CAR) and/or updates and promotional materials for CAR sponsors. This is a private event not open to the public. No one under 16 years of age will be permitted to attend.

conference badgesYour CAR badge will admit you to all CAR events and activities that your badge type qualifies you for, including the conference, exhibit hall and receptions. It is important that you retain your badge and wear it at all events for admittance. Attendees without a badge may be denied access; replacement badges may be purchased at the registration desk at your original registration cost.

lost and foundLost and found is located at the CAR registration desk. After the close of registration on the last day of the show, show management will turn over any unclaimed items to Paris Las Vegas.

photo and video releaseBy attending CAR, you hereby grant Bobit Business Media, NAAA, IARA, and its representatives and employees the right to take photographs and multimedia of you and your property in relation to CAR. You also authorize CAR to use such images with or without your name, and for any lawful purpose, including but not limited to publicity, illustration, print advertising and web content.

speaker presentationsSelect speaker PowerPoint presentations will be added to the CAR website after the close of the show. Show management strives to gain consent to post presentations from all speakers.

questions?If you have questions, please call (800) 576-8788 Monday through Friday from 8:30am -5:30pm Pacific to speak to a member of show management for assistance.

trade-only eventCAR is a trade-only event. Individuals who cannot document their direct, professional affiliation to the trade will not be admitted.

unauthorized solicitationCAR strives to protect the investment of our sponsors and exhibitors. To this end, please note that while all attendees are invited to the event, any supplier attendee who is observed to be soliciting business (or “suitcasing”) will be asked to leave immediately. Additional penalties may be applied. Please report any violations you may observe to show management.

suitcasingAny activity designed to solicit or sell products or services to delegates attending a meeting, conference, or event without the proper authorization by the event sponsor or in ways that violate the rules of the event.

general information

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Forward-Thinking Auto Transport ®

At ShipCarsNow, we do more than move cars around; we use our transportation expertise to benefit your business. With trucks, trains and driveaway service at our disposal, our team of transportation experts will put together a solution that accomplishes your goals and provides value even beyond the move. And we make it easy, too.

So whether you need to move cars quickly, ship large volumes or find a more economical solution, we’re here to help.

Call us at 866-207-3360 or visit ShipCarsNow.com to learn more.

Want auto transport that offers true value?

We’ll spell it out for you.

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notes

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notes

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CAR2017_StanleyGroup-2.pdf 1 1/12/17 4:30 PM

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March 6-7, 2018Caesars Palace Las VegasVisit www.CarConference.com orcall (800) 576-8788 for more information.

See you next year!

CAR01-0198.17

thanksFOR ATTENDING THE

CONFERENCE OFAUTOMOTIVE REMARKETING

BIG

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LEAD SPONSOR

Cox Automotive’s inventory solutions can help you maximize growth in every aspect of your remarketing business. We look forward to networking with you and building meaningful and valuable connections that will help you capitalize on the exciting opportunities ahead.

© 2017 Cox Automotive. All Rights Reserved.

GAIN INSIGHTS, LEARN MORE AT OUR CAR SESSIONS

VISIT COXAUTOINC.COM TO LEARN MORE

Economic Forecast and Its Impact on Remarketers in 2017 Tom Webb, Chief Economist, Cox AutomotiveThursday, March 2 2:20 pm-3:05 pm

Effective Remarketing Conversion Strategies to Make Your Vehicles Standout in the Crowd (panel discussion) Zach Hallowell, AVP & GM, RMS AutomotiveThursday, March 2 3:20 pm - 4:05 pm

Looking to the Future Sandy Schwartz, President, Cox AutomotiveThursday, March 2 9:30 am - 10:15 am

Sandy will share his views on increasing wholesale supply, and the many innovations and future trends shaping the automotive industry.

DRIVE YOUR BUSINESS FORWARD

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