Event Guide - 2020health · 2020-06-12 · Dr Amir Hannan GP, Haughton Thornley Medical Centre 4....

How to Transform Patient Care Telehealth Summit 2011

Tuesday 28th June 2011 10am - 4.30pm

Skinner’s Hall, 8½ Dowgate Hill, London EC4R 2SP

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Technology Business Policy

Event Guide

How to Transform Patient Care Telehealth Summit 2011Event Guide Technology Business Policy

TELEHEALTH SUMMIT 28TH JUNE 2011Skinners’ Hall, 8 ½ Dowgate Hill, London EC4R 2SP

9:30am Registration and refreshments10:00am Welcome from Dr Clare Gerada (Chair, RCGP) and Julia Manning (CEO, 2020health)

10.10am PLENARY SESSION ONE: SETTING THE SCENE

Chair Julia ManningSpeakers Andrew Lansley MP, Secretary of State for Health

David Hendon, Director of Information Economy, DBIS

11.00am BREAKTHROUGH SESSIONS

Breakthrough session 1 GP pioneers driving telehealth - Banqueting Hall1. Ruth Chambers GP, RCGP PBC lead2. Dr Shahid Ali GP & National Clinical Lead Intelligence for Commissioners3. Dr Amir Hannan GP, Haughton Thornley Medical Centre 4. Dr John Parry GP, Holycroft Surgery, Keighley, TPP Clinical Director. 5. Dr Nick Robinson Associate Director for Long Term Conditions and Telecare, NHS Direct

Breakthrough session 2 How Government can enable the uptake of telehealth - Committee Room1. Aleix Bacardit Manager EMEA Pharmaceuticals & Healthcare Practice, AT Kearney2. Dr Iain McNeil Clinical Lead, Pfizer Health Solutions3. Loy Lobo Healthcare Strategy & Transformation, BT4. Miles Ayling Director of Innovation & Service Improvement, Department of Health5. Nicola Thomas Head of Health, Vodafone UK

Breakthrough session 3 Embracing Telehealth in pathway redesign - Court Room1. Prof John Morgan Professor of Cardiac Rhythm Management,

Southampton University Hospitals Trust. 2. Dr Drew Provan Senior Lecturer in Haematology at Barts & The London School

of Medicine and Dentistry 3. Mandy Whitley Community Matron, NHS North Yorkshire and York4. Dr David Geddes Medical Director & Director of Primary Care; NHS North Yorkshire & York5. Dr Richard Pope Consultant Diabetologist, Airedale NHS Foundation Trust

Agenda


12.15pm LUNCH AND EXHIBITION

1.15pm PLENARY SESSION TWO: WHOLE SYSTEM DEMONSTRATORS

Chair Michael White, GuardianSpeaker Professor Stanton Newman, Whole Systems Demonstrator Project, City University

1.45pm BREAKTHROUGH SESSIONS

Breakthrough session 1 GP pioneers driving telehealth - Banqueting Hall1. Phil O’Connell RCGP PBC lead2. Dr Shahid Ali GP & National Clinical Lead Intelligence for Commissioners 3. Dr Richard Berkley GP, Orchard Medical Centre 4. Dr Nick Robinson Associate Director for Long Term Conditions and Telecare, NHS Direct5. Dr John Parry Holycroft Surgery in Keighley, TPP Clinical Director

Breakthrough session 2 How Government can enable the uptake of telehealth - Committee Room1. Aleix Bacardit Manager, EMEA Pharmaceuticals & Healthcare Practice, AT Kearney2. Dr Iain McNeil Clinical Lead, Pfizer Health Solutions3. Loy Lobo Healthcare Strategy & Transformation, BT4. Stephen Johnson Head of Long Term Conditions, Department of Health5. Nicola Thomas Head of Health, Vodafone UK

Breakthrough session 3 Embracing Telehealth in pathway redesign - Court Room1. Dr Richard Pope Consultant Diabetologist, Airedale NHS Foundation Trust2. Dr Drew Provan Senior Lecturer in Haematology at Barts & The London School of Medicine

and Dentistry 3. Mandy Whitley Community Matron, NHS North Yorkshire and York4. Dr David Geddes Medical Director & Director of Primary Care; NHS North Yorkshire & York5. Prof W. Angus Wallace Professor of Orthopaedic & Accident Surgery

3pm TEA AND EXHIBITION

3.30pm PLENARY SESSION THREE: DOCTOR, ARE YOU USING TELEHEALTH?

Chair Bridget Osbourne, Chair RCGP Welsh CouncilFinal speakers Mark Garnier MP, Chair of the APPG on Telehealth

Feedback from Breakthrough SessionsJohn Cruickshank, author, Healthcare without walls

4.20pm Concluding remarks 4.30pm End

Agenda (continued)


Dr Shahid AliNHS Yorkshire & Humberside

Shahid Ali is a clinical leader with strategic visionand a passion to improve services to achievebetter health outcomes for patients. He works as ageneral practitioner specialist and highly trainedand skilled Deputy Director in primary care both ina clinical and senior managerial capacity. Currentlyhe is seconded to NHS Yorkshire and Humber asClinical lead in Primary Care and is working onseveral work streams including personalisation ofself care in long term conditions, telehealth, andtelemedicine. He is National Clinical LeadIntelligence for Commissioners for the Departmentof Health.

Speaker biographies

Miles Ayling Director of Innovation & Service Improvement, Department of Health

Miles Ayling is Director of Service Design(Commissioning and System ManagementDirectorate) at the Department of Health in the UK.As Director of Service Design, Miles heads aDivision of around 40 staff, and has policyresponsibility for a number of important areas ofhealth service and system design:

• Long-term conditions (including care planning, case management, self care and assistive technology).

• Urgent & emergency care (including Out of Hours, Ambulance services and Adult Critical Care).

• Reconfiguration of services in Primary Care Trusts and hospitals.

• Non-emergency three-digit (telephone) number,• Innovation (creating the culture, behaviour, funding,

knowledge and support infrastructures that allow innovation to flourish throughout the NHS).

Since moving to the Department of Health in 2002from the Benefits Agency, Miles has been responsiblefor significant healthcare reform programmes,including the introduction of legislation on caretrusts, delivery of commissioning a patient ledNHS, and Local Delivery Planning. He has also ledprogrammes to reduce burdens and bureaucracyon the front line, introduced new planning regimesfor the NHS, and led the NHS wide restructuring ofStrategic Health Authorities and Primary Care Trusts.


Aleix BacarditManager, EMEA Pharmaceuticals & Healthcare Practice at A.T. Kearney

Aleix Bacardit is a Manager in the EMEAPharmaceuticals & Healthcare Practice at A.T.Kearney Management Consultants based inLondon.

He has broad experience of applying technology in healthcare contexts, including design andimplementation of e-health and mobile health tools.He has supported the Department of Health on thedevelopment of guidance toolkits for commissioningof cancer services (Cancer Reform Strategy, 2007)and designed innovative uses of technology toenable NHS chemotherapy departments useexisting resources more effectively andcommissioners and providers to plan better (C-Port, Chemotherapy Capacity Planning Tool). Hehas also worked extensively with thepharmaceutical industry, developing innovativeways to access health markets and helping theindustry to work more closely with payers.

Aleix has also worked with technology companieswith interests in mobile health, where hisknowledge of healthcare systems has been seek toimprove aspects ranging from marketing toproduct design and development.Most recently, heco-authored the paper “Mobile Health – Who Pays?”in collaboration with the GSMA, the Globalassociation of Mobile Phone companies.

Speaker biographies

Dr Richard Berkley

Richard Berkley is a GP in South Glos working alsoas a GPwSI in Heart Failure. He works with bothNHS South Glos and NHS Bristol on cardiologyrelated issues looking to improve services topeople with Long Term Conditions.

In 2007 Richard started working on a telehealthpilot based just in his practice of 14,000 patientsand has spent the last 4 years finding out some ofthe pitfalls and benefits of telehealth. He hasworked with Tunstall in developing scaledeployment of telehealth in North Yorkshire and more recently in Gloucestershire.


Ruth ChambersPBC lead, RCGP

Ruth's been a practising GP for > 30 years, beinginvolved in trialing telehealthcare through practicebased commissioning leadership. Ruth is anHonorary Professor of Primary Care atStaffordshire University, and well known GP author and lead on promoting the quality of patient care delivered in general practice.

Speaker biographies

John Cruickshank

John is an independent expert in NHS IT andtelehealth. During 2010, he authored two influentialand authoritative reports published by2020health.org on how the NHS must make betteruse of technology:

“Fixing NHS IT: A plan of action for a newgovernment”

“Healthcare without walls – a framework fordelivering telehealth at scale”

His 25 year career has included leadership roles inthe healthcare practices of major systemsintegrators and consultancies. In addition to hisrole with 2020health, he provides high valueadvisory services to organisations committed tothe strategic use of information and telehealthtechnologies in healthcare.


Mark Garnier MP

Mark was born in 1963 in London and is marriedto Caroline. Together, they have three youngchildren; Edward, Jemima and George. Mark went to school at Charterhouse, in Surrey, beforeembarking on a career in the City of London in 1982.

Mark was elected to serve the constituency ofWyre Forest in 2010, but has been an activecampaigner in the area since January 2004,standing for election at the 2005 general election.Mark serves on the influential Treasury SelectCommittee and brings a wealth of knowledge fromhis experience in banking and investmentmanagement. Mark also serves as an officer on anumber of All Party Parliamentary Groups,including The Economy of the West Midlands,Telehealth, Space, Economics Money and Banking,Infrastructure and Telehealth.

Mark is a governor of Kidderminster College andtakes an active interest in the local community inWyre Forest, supporting local charitiesorganisations. Outside Wyre Forest and his politicalinterests, Mark is a Freeman of the City of London,sitting on the Court of the Worshipful Company ofCoachmakers. In his free time, Mark is anenthusiastic photographer as well as a keen target rifle shot.

Speaker biographies

Dr David GeddesMedical Director & Director of PrimaryCare; NHS North Yorkshire and York

I have been in general practice in York for 20 years,having trained in London. I work in a small citytraining practice of 5000 patients. I have a specialinterest in mental health.

I combine my clinical work with being the MedicalDirector and Director of Primary Care at NHSNorth Yorkshire & York. The Primary Care Trust(PCT) is the largest and most rural in England,geographically being the size of Cyprus. The PCTcontract with 100 GP practices which are formedinto 5 GP commissioning consortia.

I am also a Director of Medipex Ltd, the innovativehub for NHS Yorkshire and Humber providingtechnology and knowledge transfer services to theUKs National Health Service, ensuring that theinnovations and intellectual property within theNHS are identified and developed in the interestsof improved patient care and also for the benefit ofthe NHS and the inventors.


Dr Clare Gerada Chair of Council

Dr Clare Gerada has become the first female Chairof the Royal College of General Practitioners in 50 years.

Clare is the daughter of Dr Anthony Gerada andMrs Josephine Gerada. Clare studied medicine atUniversity College London, qualifying in 1982. Shetrained in medicine, then psychiatry and thenfollowed her father’s foot steps and became ageneral practitioner in South London, where shehas stayed every since. The practice started life in1969 – and remains on its current site – on theground floor of a 19-storey housing estate inLambeth. The practice has now expandedbecoming one the largest GP group practices inLondon. Her training in psychiatry led her to a lifelong interest in managing drug users – and in factrepresented the Department of Health (England)advising the Maltese Government on their drug policy.

Speaker biographies

Over the years, Clare has held a number of localand national leadership positions, includingDirector of Primary Care for the National ClinicalGovernance Team and Senior Medical Advisor tothe Department of Health. In 2008, she won thecontract to run the Practitioner Health Programme(www.php.nhs.uk), which is a pioneeringprogramme providing confidential services todoctors and dentists with mental health oraddiction problems.

Clare has published a number of academic papersand she has strong links to three Royal Collegesand is a Member of Royal College of Psychiatrists,Fellow of Royal College of General Practitionersand finally, was awarded a Fellowship of RoyalCollege of Physicians in 2008. Clare was awardedan MBE in the Millennium Birthday Honours forservices to medicine and substance misuse.


Dr Amir HannanHaughton Thornley Medical Centre

Dr Amir Hannan is a full-time general practitionerin Hyde, UK. Developing a “Partnership of Trust”between patient and clinician, he has enabled over10% of his patients (more than 1,300) citizens toaccess their GP electronic health record on-line,helping them to self care and become eMPOWERed.Presently he is the Primary Care IT lead and Map of Medicine clinical lead for NHS North-West and a member of the Health Informatics ClinicalAdvisory Team (www.northwest.nhs.uk/HICAT).

He is a member of the Clinical Leaders Networkand an editorial board member for the Journal ofCommunication in Healthcare. He has set up aninnovative health 2.0 website for his practice,www.htmc.co.uk putting patients, managers andclinicians at the heart of healthcare, giving them“control” and enabling “Real-time Digital Medicine”.

Speaker biographies

David HendonDepartment for Business, Innovation and Skills

David has been Director Information Economysince 2002, responsible for BIS’s business-facingactivities and policy in communications &broadcasting networks, internet, software andcomputer services, information security,electronics, digital content, media, publishing, andpostal sectors. In addition he was appointedDirector, Life Sciences in BIS in December 2010.

He was previously Chief Executive of theRadiocommunications Agency, which managed UKradio spectrum prior to the establishment of theconverged communications regulator Ofcom. Hisearlier career included appointments in theMinistry of Defence, the Home Office, Cabinet Officeand the Department of Trade & Industry. He wasChairman of the Board of the EuropeanTelecommunications Standards Institute from 1996to 1999 and a council member of the Engineeringand Physical Sciences Research Council from2006 to 2009. An electronics engineer byprofession, he has also held many voluntaryappointments in national charities working withdisabled people. He is married with a son and two daughters.


Stephen JohnsonDeputy Director, Long Term Conditions,Department of Health

Stephen has held a number of policy roles in theDepartment of Health including system reform,establishing PCTs, commissioning, workforceplanning, NHS pay reform and since the summer of 2008 head of Long Term Conditions.

Prior to joining the Department ten years ago,Stephen worked in the NHS in both provider andcommissioner roles. This includes experience inprimary care, general surgery, orthopaedicsurgery, A&E, theatres, learning disabilities,performance management and joint working with local authorities.

Speaker biographies

Andrew Lansley MPSecretary of State for Health

Andrew Lansley has been MP for SouthCambridgeshire since 1997 and since 2010 hasbeen the Secretary of State for Health. He hasvisited hospitals and GPs across the country,listening to clinicians and NHS professionals,which has helped shape the Conservative Party'sand now the Coalition Government's Healthpolicies, offering the prospect of real and positivechange for our NHS.

Andrew is well respected across healthcare for hisextensive knowledge of the NHS and healthservices. Coming from a public service family, hisfather worked for the NHS for nearly 30 years from1948 until he retired, running the pathology lab atEast Ham Memorial Hospital. His eldest brothertrained as a teacher and his middle brother hasbeen a policeman for 30 years.

Andrew previously served as a member of theHealth Select Committee and the Trade andIndustry Select Committee and is currently theChairman of the All Party Parliamentary Group onStroke.

His special interests include health policy; tradeand industry; and local government.


Loy LoboHealthcare Strategy & Transformation, BT

Loy is responsible for incubation of innovativeproducts and services that meet the current andemergent needs of BT Health’s customers in theUK and around the world. Over the past sevenyears he has worked on BT’s interests in telehealthin partnership with lead customers includingclinicians and patients, policy advisors, telehealthvendors, software houses and service providers, tohelp shape the ecosystem of services required formainstream telehealth.

Prior to working with BT, Loy had 14 yearsexperience in Management Consulting, coveringthe domains of Business Strategy, ChangeManagement, and Enterprise SystemsImplementation. He specialises in developingbusiness strategy for emerging or breakthroughopportunities, managing the innovation processand in developing new ventures in a corporateenvironment. Loy has a BSc in Microbiology andan MBA from London Business School.

Speaker biographies

Dr Iain McNeil Pfizer Health Solutions

Iain started his career as a GP in 1981 and has hada continuous clinical role in a variety of guisessince then. In addition to his clinical activities hehas been a Medical Director in a number of NHSenvironments including PCT, NHS AmbulanceTrusts and NHS Direct. He has also served as anational adviser on clinical governance and pre-hospital emergency care. He acts as a consultantadviser to a number of national and internationalbodies on pre-hospital care and is an adviser to theUnited Nations and leads the official UK medicalsearch and rescue response to natural disastersabroad. He is an examiner at the Royal College ofSurgeons in Edinburgh.

Iain has been with Pfizer Health Solutions since2005 with a short break doing a full time clinicalleadership role in innovative services inside theNHS. He is expert in the delivery of care for longterm conditions through tele-health and tele-careand leads on medical aspects of all Pfizer HealthSolutions projects and clinical trainingprogrammes.


Julia ManningChief Executive, 2020health.org

Julia studied visual science at City University andbecame a member of the College of Optometristsin 1991. Her career has included being visitinglecturer in clinical practice at City University,visiting clinician at the Royal Free Hospital, beinga founder member of the British Association ofBehavioural Optometrists and working withPrimary Care Trusts in south east London.

She was a Director of the UK Institute ofOptometry for 6 years, took post-graduate studiesin diabetes and founded Julia Manning Eyecare, a specialist optometry practice for people withmental and physical disabilities which wasbought by HealthcallOptical Ltd in August 2009.

Speaker biographies

Julia is a founder and Chief Executive of2020health.org which she launched at the end of 2006 as the first web based, clinician-led,independent Think Tank for Health and Technology.It uniquely focuses on bottom-up policydevelopment by front line professionals focusingon the themes of technology and management.

Publications include Not Immune: vaccinationpolicy in the 21st century; Practice-basedcommissioning: not what it says on the tin;Responsibility in healthcare: changing the culture;NHS IT: A plan of action for a new government;Implementing value-based pricing in the UK;Cutting the costs without cutting the services andHealth, disease and unemployment: The BermudaTriangle of Society.

She has blogged on many health and technologyissues and wrote on the history of her professionin ‘60 years of the NHS’ (St. James’s House, 2008).


Professor John MorganCardiologist, Southampton University Hospitals Trust

John Morgan was born and educated in SouthWales. Having obtained a place to read medicine atCambridge, he chose to join the army and wascommissioned in the 2nd Royal Tank Regiment. In1976 he went up to Gonville and Caius CollegeCambridge where he received 1st Class honoursin parts I and II of the Natural Sciences Tripos,graduating in 1979. From there he went toWestminster Medical School to complete hismedical education, graduating MB BChir in 1982.He became a member of the Royal College in 1985and Fellow in 1995 and Fellow of the EuropeanSociety of Cardiology in 2002 . He developed aninterest in cardiac arrhythmogenesis early in hiscareer, writing his doctoral thesis on abnormalitiesof cardiac repolarisation (MD 1991).

On his appointment as Consultant Cardiologist,Wessex Cardiothoracic Centre (1992) he foundedthe Wessex Cardiac Arrhythmia ManagementService which has become nationally andinternationally recognized as a centre of clinicaland research excellence for the management ofcardiac arrhythmias and has made novelcontributions to the understanding of internalcardiac defibrillation and management of complexarrhythmias in adult congenital heart disease patients.

Speaker biographies

Currently John Morgan is working in collaborationwith the University of Southampton and theFaculty of Health, Medicine and Life Care Sciencesin helping to develop novel implanted technologiesfor monitoring and managing chronic disease. John Morgan has just completed a pilot study toevaluate new care pathways and their costefficacy for remote disease managementstrategies. This endeavour will be a majorcollaboration between the University and the Trust in coming years.


Professor Stanton Newman Dean of the School of Health Sciences, City University

Professor Stanton Peter Newman is Professor ofHealth Psychology and Dean of the School ofHealth Sciences at City University. He has a largeresearch group working in a range of differentphysical illnesses. He specialises in thepsychological and social issues of physical illnessand its treatment and has published over 200research papers and chapters as well as 12books. The focus of his work is around themanagement of chronic disease and in particularthe role of self-management as well as theintroduction of technologies. He and his grouphave developed specific measures of patientsunderstanding of their treatment as well asattitudes to technology. He has developedpsychosocial interventions for patients andinformal caregivers with a range of physicalconditions. These are designed to increasepatients' level of control in managing their illness and improve outcomes.

Speaker biographies

He is the Principal Investigator on the WholeSystems Demonstrator Project funded by theDepartment of Health to evaluate the role ofassistive technologies in health and social care.The studies in this program constitute the largestrandomized controlled trials on the role andimpact of tele-health and tele-care devices. TheWhole System Demonstrator project is acomprehensive evaluation of these devices toinform policy. In addition his group is conductingresearch on the role of them portable devices indiabetes and web-based applications to improvethe management of chronic conditions.

He is also engaged directly in clinical work andholds a regular clinic at University CollegeHospital mainly with referrals from medical andsurgical colleagues in the hospital and also fromprimary care.


Phil O’Connell PBC lead, RCGP

Phil is the "inventor" of the multi-award winningNHS telehealth innovation, "Simple Telehealth". Phil is a Chartered I.T. Professional specialising inorganisational, process and business change. Phil has a wealth of NHS telehealth andcommercial sector experience from senior rolesacross Europe, Russia, Africa and South Pacific inthe pharmaceutical, telecommunications, softwareand consulting sectors.

Speaker biographies

Dr John ParryClinical Director at TPP

Dr Parry’s GP practice, the Holycroft Surgery inKeighley, was the first practice to ever useSystmOne. He has been instrumental in thecontinued deployment of the system to newpractices and acted as an independent clinicaladvisor to the company. In 2005, Dr Parry wasoffered the role of Clinical Director at TPP. Sincethen he has worked at the company’s offices inLeeds for four days a week, overseeingconfidentiality and clinical safety issues as well as managing suggestions and plans for productdevelopment. He continues his work as a GP at the Holycroft Surgery for one day a week.


Dr Richard Pope

Dr Richard Pope is a Consultant Diabetologist andpast Medical Director at Airedale NHS Trust inWest Yorkshire. Having worked extensively onelectronic health records over an eleven yearperiod, he is currently working on a number of e-health programmes. These include thedevelopment and deployment of an approachwhich enables the recording of care planningconsultations for people with long termconditions, as well as the development oftelemedicine programmes which are used todeliver secondary care support to healthcareteams at a number of UK Prisons and increasingly, to people with long term conditionsusing set top box technology and the person’shome television.

Speaker biographies


Dr Drew Provan Senior Lecturer in Haematology Barts &The London School of Medicine

Drew Provan is currently a Senior Lecturer inHaematology at Barts and The London School ofMedicine and Dentistry.

Dr. Provan studied molecular genetics at LeicesterUniversity before studying medicine. After juniormedical posts in the UK, he attended the Dana-Farber Cancer Institute in Boston in 1993 on anAmerican travelling fellowship awarded by theMedical Research Council. Dr. Provan took up thepost of Consultant Haematologist in Southamptonin 1995, and moved to Barts and The London in 2000.

As a general haematologist, his main area ofinterest within the field of haematology isimmunohaematology which includes diseasessuch as autoimmune thrombocytopenia (ITP),neutropenia and haemolytic anaemia. Dr. Provanhas established a clinical and laboratorydatabase of patients with ITP and has recently setup a UK Adult ITP Registry. This will facilitate thecollection of clinical information related to adultswith ITP throughout the UK, Europe and othercountries, in addition to allowing for DNA samplesto be obtained for analysis of a variety of differentcytokine and other genes, in an attempt todetermine the underlying mechanisms leading toautoantibody production.

Speaker biographies

This database is a potential tool for identifyingsurrogate markers of likely clinical outcomes andmay allow for the identification of treatmentresponse genes. Examining gene expressionprofiles in patients with ITP at various stages inthe disease history, might allow for theidentification of causal genes that may be over orunder-expressed in patients with ITP.

He has been involved in the production ofnumerous medical books including MolecularHematology (Blackwell Publishing), OxfordHandbook of Clinical Haematology and OxfordHandbook of Clinical and LaboratoryInvestigation, and the ABC of ClinicalHaematology (BMJ books).

He has also published technology booksincluding iPhone In Easy Steps, iPad In easy Stepsand Mac Basic In Easy Steps.


Dr Nick RobinsonAssociate Director, NHS Direct

I have worked in General Practice for 30yrs, andstill work as a part time GP in West London. I amnow developing novel solutions to support thegrowing numbers of patients with Long TermConditions in Primary Care. I have been the NHSDirect associate Director for Long TermConditions and Telecare for 7yrs, and amcurrently engaged in Telehealth projects inBirmingham, Leeds, Hull and SE Essex.

I am committee member and Fellow of the RoyalSociety of Medicine Telehealth division, and amember of the UK Technology Strategy Board.

Speaker biographies

Nicola ThomasHead of Health, Vodafone UK

Nicola Thomas heads Vodafone UK’s healthcarepublic sector business. She is responsible for thedevelopment and delivery of Vodafone’shealthcare strategy, focusing on deliveringefficient and innovative solutions for healthcarepublic sector organisations that provide value,business benefit and growth.

Nicola has worked for Vodafone UK since Dec2010. Previously she worked at Royal Mail for 17years in a range of strategic and seniorcommercial roles. Over the last 10 years Nicolahas held commercial and leadership rolesfocusing on distribution, supply chain, marketingand advertising solutions for multi-channel retailorganisations including Marks & Spencer, Tescoand Amazon. She successfully assisted a numberof organisations to transform their business andworking practices and adopt innovative solutions.

Nicola specialises in transforming transactionalrelationships into strategic partnerships focusedon the needs of organisations. And particularlyfocuses on delivering innovation into the heart oforganisations.


Professor W. Angus WallaceProfessor of, Orthopaedic & Accident Surgery.

Brought up just outside Dundee, Scotland.Qualified St Andrews Medical School (thencombined with Dundee Univ) and qualified 1972.Worked in Nottingham, Derby, Newcastle,Gateshead, Nottingham, Toronto and Manchester(Hope Hospital) before being appointed Professorof Orthopaedic & Accident Surgery, University ofNottingham in 1985. NHS work initially at Queen’sMedical Centre (trauma) and Harlow WoodOrthopaedic Hospital (elective) which closed in1995 and I then moved to the Shoulder &Elbow Unit at Nottingham City Hospital. Myoutside interests are woodworking, Narrow Boatcruising and computers. I’m married with onedaughter, two sons, three grandchildren and moreon the way.

Speaker biographies

Mandy Whitley Community Matron, NYY PCT

I have 15 years’ experience with the NHS, 6 yearsas a Community Matron. Having started with theNHS in care of the elderly I have always had aninterest in medical management of patients withlong term conditions which lead me to the role ofCommunity Matron in 2004. I am proud to say Iwas part of the first Community Matron team forCraven in North Yorkshire and was activelyinvolved in the development of the role. I havecontinued my education achieving BSC (Honours)Degree in Nursing Practice in 2007 incorporatingIndependent Nurse Prescribing. As the NHS andindeed my role are in a constant state ofdevelopment I felt it important to develop myskills and understanding in the change processand how to support the teams through this.2009/10 I had the great opportunity to enrol onthe RCN Leadership course backed by theTeesside University and completed LeadingChange in Clinical Practice and AdvancedPersonal Effectiveness in Clinical Leadership Postgraduate Certificate. It was the knowledge andskills I obtained in this course that now supportmy supplementary role as Clinical Advocate forTelehealth.


Michael White

Michael White has been writing for the Guardianfor over 30 years, as a reporter, foreigncorrespondent and columnist. He was politicaleditor from 1990-2006, having previously beenthe paper's Washington correspondent (1984-88)and parliamentary sketchwriter (1977-84). He hasreported from over 50 countries. Born in 1945 hewas raised in Cornwall and read history atUniversity College, London. Married with threeadult sons, he lives in west London.

Speaker biographies


Medtronic is the global leader in medicaltechnology, alleviating pain, restoring health andextending life for millions of people around theworld. With deep roots in the treatment of heartdisease, Medtronic now provides a wide range ofproducts and therapies - every four seconds,somewhere in the world, another life is improvedby a Medtronic product or therapy.

At Medtronic, we're changing the face of chronicdisease. By working closely with physiciansaround the world, we create therapies to helppatients do things they never thought possible.

Our medical technologies help make it possiblefor millions of people to resume everydayactivities, return to work, and live better, longer.We're able to do this with the help of some veryspecial people around the world: 38,000dedicated employees who share a passionatepurpose to improve lives, thousands of medicalprofessionals who share their insights and ideas,and hundreds of advocacy associations that helpus share information so people with debilitatingdiseases know relief is possible.

About our sponsors

Tunstall Healthcare Group is the market-leadingprovider of telehealthcare solutions, with over 2.5million users globally. Tunstall's solutions aredesigned to help older people and those withlong-term needs to live independently, byeffectively supporting their health and wellbeing.

Our brand new, next generation, telehealthcaresolutions provide integrated, managed andscalable patient-centred care whilst deliveringcashable savings and efficiencies to the NHS.

Tunstall's range of telehealthcare solutionsenables key stakeholders to work beyondtraditional organisational boundaries, structuresand systems to deliver effective healthcare in thecommunity, empowering patients to self manage,improving the quality of care and reducinghospital admissions.


BT has a long history in helping healthcareproviders transform the way they deliver patientcare. Our experience in different markets meanswe have the expertise to solve the challengesfaced by the sector. Across the world we areworking with healthcare professionals to deliverthe very best services to support their work.

For instance, in the UK we are one of the largestproviders of communications and IT services tothe National Health Service (NHS) with anassociation that spans more than 60 years. Ourextensive network and integration expertise,backed by world-class suppliers, is helpingtransform the way healthcare professionalscommunicate and look after their patients.

We built and manage N3, the secure nationalbroadband network for the NHS, connectingevery NHS organisation across England and overa million NHS staff. We also built and maintain theSpine, the core patient information and messagingsystems for the NHS.

We are also working to modernise the NHS’s clinicalinformation systems that are able to be used everyday by some 140,000 staff in London and the Southof England. We provide healthcare professionalswith easy-to-use, secure mobile technology, withaccess to key patient information when they visitpatients at home or in a remote clinic.

But we’re not just helping to improve healthcare inthe UK. BT is already beginning to work withhealthcare providers in Australia, Europe,Singapore and the US to deliver systems andservices that help support the important workthey do.

About our sponsors

As a company operating in more than 170countries, we have the expertise, scale and globalreach to offer a truly world-class service. Weunderstand the challenges faced by healthcareproviders and the need to improve patient care.We understand the ever-increasing demandsplaced on healthcare providers surroundingprevention and the treatment of chronic illnesses.And we understand that all these demands comeat a time when there is an unparalleled pressureon resources.

But we also understand that technology andinnovation can help deliver improvements topatient care and staff productivity that can meetall these challenges. Our expertise, scale andglobal reach means we are ideally placed to helphealthcare providers around the world do themost important thing; provide the right care fortheir patients.

At BT, we’re keen to work with healthcareproviders around the world. If you want to knowmore about how our technology and know-howcan help improve patient care then please contactus at:

[email protected] or visit our website at:www.bt.com/health


TPP has been delivering clinical systems to theNHS for over a decade. In 1998, we developed aclinical IT system to link a GP practice and adiabetes service in Bradford; SystmOne was born.Fast forward to 2011 and SystmOne is now beingused by 90,000 NHS staff across England andhosts electronic records for a third of thecountry’s patients. TPP currently has over 150dedicated employees with a vast range of trainingand expertise and has placed in the SundayTimes 100 Best Small Companies to work for list,for the last two years.

Each SystmOne module is designed and builtwith a specific market in mind. Developed fromthe outset with significant clinical input,SystmOne is built on a ‘one patient, one record’model. Our primary care modules, such asSystmOne GP and SystmOne Community,seamlessly link to our secondary care suite ofproducts. This creates a fully connected NHSwhere the complete patient record can beaccessed from a range of healthcare settings.

About our sponsors

SystmOne is a proven solution and TPP iscurrently the market leader of centrally-hostedclinical systems. Our integrated functionality,including document management with OCR andfree SMS text messaging, means our users don’tneed to install expensive bolt-ons. Our experiencealso means any deployment of SystmOne comeswith a comprehensive in-house data migrationand 24/7 support service.

TPP is well placed for any forthcoming changes tothe NHS. SystmOne is already the ideal solutionfor the new world of GP commissioning andrecent developments put SystmOne even furtherahead in the IT market. Patients will be able toaccess their own electronic record through web-based SystmOnline and GP groups will be able tocentralise administration tasks throughSystmOne’s ‘Shared Admin’ functionality.SystmOne has already become the sole system ofchoice for numerous GP consortia, a trend weexpect to continue.


Vodafone UK are committed to providing a totalcommunication frame work to enable business’sto respond to their customers needs. Workingwith customers and partners to deliver andmanage an end to end fixed and mobileintegrated communication solution. From definingbusiness benefits, through to implementation, rollout, benchmarking and ongoing support,Vodafone offers one point of contact to providethe full range of support and services. Working as the key partner of choice with bothcentral Government and business we have a deepunderstanding of the potential gains of new waysof working to transform the way Britain works. Vodafone continues to be innovative in key areassuch as Healthcare and is an experienced partnerworking with many trusts and services within theUK as well as operating at a global level withinitiatives such as : Nompilo – mobilising healthworkers in South Africa; Persona – assistedindependent living in Europe; Telecare chronicdisease management – rural Greece.

We are here to help customers overcome thechallenges of this new era in healthcare provisionand our innovations centre on two importantobjective.

1. Improving patient care

2. Transforming healthcare operations in order tobe more productive and cost-effective.

The objectives support the NHS initiative, QIPP Quality, Innovation, Productivity, Prevention: aframework for collaboration so that the power oftechnology in creating a whole new way ofworking can be fully realised.

About our sponsors

Vodafone mHealth Solutions, our HealthcareBusiness Unit, is dedicated solely to healthcare,and engages proactively with the NHS and itsstakeholder and partner organisations to ensureour technological solutions meet actual needs now,and will drive future transformation.mHealth Professional is a Smartphone-basedsolution with a suite of applications that can betailored to any healthcare specialism so that,regardless of function, every healthcare worker willhave the perfect blend of tools to perform their job.

A unique combination of solutions allowshealthcare professionals to work easily andeffectively in local communities. With access torole-specific tools in the right place, at the righttime, employees will remain highly productive andbe able to deal with changes to their dailyagendas, seamlessly. Clinicians will be able tomake better-informed decisions at the point ofcare and update patient information via mobiledevices in real time. The solution is is part of awider approach to assisting the NHS to addressthe cost challenges they face.

Vodafone’s network gives you – Superior network coverage: 2G 97% population, 3G 84%– Continuous investment – £1m invested each day– Most UK emergency services have used our network

for 25 years– Award-winning innovations, e.g. SureSignal gives

deskbound NHS personnel stronger connection– Vodafone Secure Remote Access first to win

Government’s CESG Claims Tested Mark for remote worker security.


Bosch Telehealth Plus – a successful system,which provides improved care for patients athome with long-term conditions (e.g. heart failure,diabetes, and COPD). The system supports care providers by improvingclinical outcomes and reducing healthcare costs,that would have been associated with surgeryvisits, hospital treatment and emergencyadmissions. Our principles are: better care, betteroutcomes and reduced costs.

With systematic patient involvement andenhancing self-management skills we arecommitted to provide a high quality and reliabletelehealth system that bring real benefitsto people´s lives, according to our corporateslogan “Invented for life”.

Comprehensive 10 years experience of telehealthwith a proven track record of success and morethan 100,000 patients deployed over the pastdecade makes Bosch Healthcare one of theleading providers in what is still a young growthmarket.

About our sponsors

The product spectrum ranges from easy-to-useclinician and patient interfaces, uniquely effectivehealth management programmes, and the newgeneration of the Bosch Workplace Application: aweb-based data acquisition and analysis formanaging large patient populations in a veryefficient way.

The Bosch Telehealth Plus system can helphealthcare professionals deliver better care topatients with long-term conditions, co-morbidities,in the most effective way.

In 2009 Robert Bosch Healthcare, Inc. has beenawarded with the Frost & Sullivan Market StrategyLeadership Award for demonstrating outstandingachievement and superior performance in itsremote patient monitoring system.

www.bosch-telehealth.co.uk


Cisco is the worldwide leader in networking thattransforms how people connect, communicateand collaborate and will be demonstrating howTelePresence, the next generation of videoconferencing is transforming healthcare bydriving clinical, business and ICT improvements.

Cisco’s acquisition of Tandberg has opened upnew opportunities for NHS organisations toexploit the uses of video whilst combining thebenefits of intelligent infrastructure and Cisco’sown collaboration platforms. The benefits beingdelivered include:

• An enhanced collaboration experience for clinical specialties, Primary Care and Multi-Disciplinary Teams across local or regional communities.

• Expert-on-demand solutions offering remote care and translation services to and from establishments such as GP Practices, Community Hospitals, Mental Health, Social Care and Prisons – hence providing scalability and the sharing of expertise.

• An extended clinical learning environment offering, for example, videos of best practice as well as lectures or seminars streamed to remote locations and archived for later retrieval.

• General business applications improving access for business related meetings and reducing travel, hence delivering cost, time and carbon savings.

About our sponsors

Baxter Healthcare is a subsidiary of BaxterInternational, a global, diversified healthcarecompany that develops products and therapies tomake a meaningful difference in the lives ofpeople with life-threatening conditions such ashaemophilia, kidney disease, immune disordersand other chronic and acute conditions. We havea presence across the globe in over 100countries, and have been established in the UKfor over 45 years supplying over 7500 productsand services to the NHS. We employ approximately1100 people across eight UK based sites


UK Pfizer Health Solutions is an independentdivision of Pfizer Limited, working to createbespoke solutions to help health professionalsand individuals more effectively manage longterm conditions and promote self care.

OwnHealth® Choice, designed and managed byPfizer Health Solutions, is a new system forcreating and running a telephone-based self careprogramme for people with long term conditions.This programme is commissioned and deliveredlocally and is aligned with the needs, servicesand objectives of the GP and the NHS to improvepeoples’ self efficacy, improve their healthoutcomes and reduce episodes of unscheduledcare.

About our sponsors


Exhibition plan

Key

A Outer Hall- Registration, Refreshments, and Lunch

B Banqueting Hall- Session space/ Plenary session space

C Committee Room- Session space

D Old Courtroom – Exhibition Space

E Courtroom- Session space

Ground Floor

Upper Floor


Conference feedback

1. For what patient types / disease groups are you now personally most convinced by the potential of telehealth?

2. In what way can the Royal Colleges best support the roll-out of new pathways of care that embrace telehealth?

3. What is the most key action that the government needs to take to promote the widespread adoption of telehealth?

4. Please share any general comments on this event?

5. What ideas do you have for future events?

Event Guide - 2020health · 2020-06-12 · Dr Amir Hannan GP, Haughton Thornley Medical Centre 4....

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Transcript of Event Guide - 2020health · 2020-06-12 · Dr Amir Hannan GP, Haughton Thornley Medical Centre 4....